Database Users

the touch screen not work anymore :(((

hello guys
i have serious problem . my touch screen is not working anymore
from 2 months i dropped mu phone down and after that the touch become not accurate place ( some times i toch in one place and the phone activate another icon about 1 cm far from my touch ) but after 3 days its become normal again . but now the touch screen its not working at all
i dont know what happened and what is the broplem and haw i can fix it .
any help is appreciated
sorry for the long text

bikaso said:
hello guys
i have serious problem . my touch screen is not working anymore
from 2 months i dropped mu phone down and after that the touch become not accurate place ( some times i toch in one place and the phone activate another icon about 1 cm far from my touch ) but after 3 days its become normal again . but now the touch screen its not working at all
i dont know what happened and what is the broplem and haw i can fix it .
any help is appreciated
sorry for the long text
Click to expand...
Click to collapse
Sounds a lot like you may need a new screen/digitizer. Does any rings appear on screen, i.e. newton rings?

no , no rings appear on screen
but i feel that the digitizer is little bit up from the lift side thats it
this is matter??
thanks for ur replay

bikaso said:
hello guys
i have serious problem . my touch screen is not working anymore
from 2 months i dropped mu phone down and after that the touch become not accurate place ( some times i toch in one place and the phone activate another icon about 1 cm far from my touch ) but after 3 days its become normal again . but now the touch screen its not working at all
i dont know what happened and what is the broplem and haw i can fix it .
any help is appreciated
sorry for the long text
Click to expand...
Click to collapse
Sounds like the datacabel has been broken... or it moved a little bit which causes the troubles.
I think now it moved to fare so no data gets to the phone.
If you know how, try to open it in order to check the connection.
Let me know if you got it or have questions.
(I hope you understand my english) Otherwise i´m going to say it other words.)

asdfasdf12323 said:
Sounds like the datacabel has been broken... or it moved a little bit which causes the troubles.
I think now it moved to fare so no data gets to the phone.
If you know how, try to open it in order to check the connection.
Let me know if you got it or have questions.
(I hope you understand my english) Otherwise i´m going to say it other words.)
Click to expand...
Click to collapse
yes i can understand u v.good
u know my english is not good then if yours is not good and mine also >>> then we can understand each others j/k
i understand what u mean but i dont know where is this cable and haw i can open the phone and reach it .. if u have image or something i can know from it haw this cable looks like it will be great ..
anyway thanks alot for ur help and if u can answer me for this question this will be great

Hehe, thats good!
As i didn´t open mine yet i have no pictures nor could find any on internet. But when you know how to open the phone (the screws on the back) you might be able to fix it by checking the cabel. Befor doing this take a look how the cabel looks like (ebay offers them) So you know where to look at. If your unsure how to do it aske someone to do it.
btw you aren´t form germany, are you? In case you are i could offer you to take a look at it or maybe also fix it.

asdfasdf12323 said:
Hehe, thats good!
As i didn´t open mine yet i have no pictures nor could find any on internet. But when you know how to open the phone (the screws on the back) you might be able to fix it by checking the cabel. Befor doing this take a look how the cabel looks like (ebay offers them) So you know where to look at. If your unsure how to do it aske someone to do it.
btw you aren´t form germany, are you? In case you are i could offer you to take a look at it or maybe also fix it.
Click to expand...
Click to collapse
thanks man v. much , no i'm from egypt . i like ur country
anyway i will try to find this screw driver and then i will start to open it .
but anyway u dont think its from the digitizer ????? right?

If there arent any bigger scratch i don´t think so. because it would cause, that nothing would work at all but you said it did a couple of times although it was a bit wrong.
The other thing is, that i canßt imagine that the Hardware (the board) is broken because this normaly cause bigger damage and could easly effect the other chips and functions on you phone.
This leads me to my conclusion that the data cabel might be broken or isn´t anymore plugged in.
Please sent some sunshine to germany. I could need some between all the ice and snow ;-)

yeah , i have alot of it here more sunshine and more hot
yes now i can understand . u r right . what u said is logic , i will start on it and i will let u know .
thanks alot man i really appreciate that much, seems like i have new friend

My Diamond 2 broken touch

Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.

Joker2206 said:
Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.
Click to expand...
Click to collapse
..like michael jackson song: You are not alone...http://forum.xda-developers.com/showthread.php?t=522813&highlight=broken

Digitiser...
You can get a brand new housing and digitiser from eBay for £24.99... I've just ordered one for mine. Unfortunately, they come from Hong Kong, so I have to wait a couple of weeks but my device will be like new again! You may be able to but just the digitiser without the housing... worth a look

Short term solution is to pull apart with duct tape until newton rings disappear.

grahamkdt said:
You can get a brand new housing and digitiser from eBay for £24.99... I've just ordered one for mine. Unfortunately, they come from Hong Kong, so I have to wait a couple of weeks but my device will be like new again! You may be able to but just the digitiser without the housing... worth a look
Click to expand...
Click to collapse
What do I exactly search on ebay ? Got link where did you buy ?
And how do you replace it ?

Joker2206 said:
Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.
Click to expand...
Click to collapse
Same on my device, I will send to service.

Can anyone confirm a new digitizer fixes the problem? Seems like it would, just don't want to tear my phone apart and wait 2 weeks for one to find out it's something else.

Daisjun said:
Can anyone confirm a new digitizer fixes the problem? Seems like it would, just don't want to tear my phone apart and wait 2 weeks for one to find out it's something else.
Click to expand...
Click to collapse
Some people did confirm. Try reading post from a link that cyron wrote on first reply to me.

I've had mine repaired twice in the last 3 months with this problem. Warranty covered the repairs. Apparently according to the UK support 'it's not a common fault'. Yeah!

touchscreen can be actuated
I am Brazilian, sorry for my bad English.
I saw the picture on screen seems to be driven directly, if your appliance has pelicula try to remove it. May be keeping the touchscreen.
It happened to me.
TD2 - WM6.5 - Manila2.5 - PTG
Julio Cesar Carneiro Alves
Contagem, MG
Brasil

juliocesar.ca said:
I am Brazilian, sorry for my bad English.
I saw the picture on screen seems to be driven directly, if your appliance has pelicula try to remove it. May be keeping the touchscreen.
It happened to me.
TD2 - WM6.5 - Manila2.5 - PTG
Julio Cesar Carneiro Alves
Contagem, MG
Brasil
Click to expand...
Click to collapse
Read my last post here.
http://forum.xda-developers.com/showthread.php?p=5923901#post5923901

Same problem

HTC HD2 Screen Unresponsive

Hello Gents and Gals. I am trying to fix my friends HD2, I flashed his ROM with Energy couple of months ago and all was working fine. He gave the phone back to me saying that it is locked.
I tried unlocking the phone but it seems that the screen is unresponsive, so I flashed it again by going into the boot loader screen "Volume Up + Power Button". The phone stated that it is starting for the first time but the screen was still unresponsive. Any ideas on how to fix this issue? Or do I need to tell him to send the phone back to HTC for repairs?

Sounds like the touch screen died ....
Time for a repair ..
Also this really should have been posted in general , as it is not a ROM release , just an FYI

Aww okay. I'll let him know. Thanks.
I'll post like this in General next time. Tks.

HI, I have now the same problem after ROM Flashed, did you solve the problem by yourself, or really the touch screen died.
Rgds

Same thing with me. I ordered new digitizer+LCD and changed them, but the screen is still unresponsive. Other ROM didn't help.
Some advices?

i seen this happen with several phones, reflash to stock and send to HTC they will repair it for free.

I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?

alexandruvlad said:
I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?
Click to expand...
Click to collapse
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.

T-Macgnolia said:
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.
Click to expand...
Click to collapse
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....

alexandruvlad said:
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....
Click to expand...
Click to collapse
This is usually due to the replacement components not being properly installed. Also when one is working with the internals they have to be very careful as some of the internals are very easy to break without you even knowing you did. So the cases you spec of are more than likely not because it was not the Digitizer or LCD was not the problem, but human error.

i fixed mine and it didnt cost me
the unresponsive screen maybe the digitizer buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
you can either take it to a shop and pay for a new screen and digitizer or take it apart and clean the contacts
go to ifixit for step by step guides
hope that helps

Intrigued
dgr1983 said:
... buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
Click to expand...
Click to collapse
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?

3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot

zergalot said:
3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot
Click to expand...
Click to collapse
If still in your possession, I would be interested to buy the motherboard you just replaced!
PM me if interested!

htc hd2 screen died
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much

martinmartiini said:
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much
Click to expand...
Click to collapse
From my own experience :
1. It's a common issue, there are hundreds of reports in this forum and I read them all because I had the same problem some months ago
2. Probably not. It's generally hardware-related and often the digitizer (touch responsive screen) . Brief explanation : There's a flaw in the design of the HD2, the thin cable wiring the digitizer to the motherboard, is just below the power button. After some extensive use of your powerbutton, it might happen that the power button touches the cable and cause some kind of shortcut in it which makes the digitizer unresponsive to the motherboard.
3. I replaced mine here : http://www.htcphonerepairs.co.uk/ . Fast repair, secure shipping to Belgium, good price and excellent customer support. (Sounds like advertizing but I swear to be only a happy customer )
There are also multiple videos on youtube explaining how replacing the digitizer yourself if you dare !
Also, I read answers saying that you can somewhat "play" with your buttons (especially the power one) to turnaround the problem. That's correct, BUT it's absolutely inevitable that the problem with come back again if you use the buttons, and you'll have to force more and more to unblock again and repeat again and a again... and that will damage your button bar.
I did this during almost 2 months and that put down all my buttons and now they are really close to the chassis which is very annoying. If only I knew it before I would have replaced the digitizer directly !
For 6 months with my new digitizer + using ICS with soft buttons, I have no problem at all !

bib*oops said:
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?
Click to expand...
Click to collapse
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.

Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
This is truth. Save yourself some time and frustration and repair it or get it repaired. It's a great phone.

Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
You didn't get it right or at all:
END key may determine touchscreen failure along the time(being the CAUSE! of this), but the EFFECT is an unusable touchscreen, which cannot be repaired in any other way than replacing it(the touchscreen!!, I mean).
Any other attempt to repair, clean, bend, press, cut or whatever WILL NOT FIX an already faulty touchscreen (even caused by END button excessive or not usage) and who thinks otherwise, no problem with me: SWEET DREAMS!

You sound like my comment hurt you. Sorry if it did. I'm not one hundred percent sure that this issue can be fixed without replacing the screen, yet fairly certain. I've now disassembled two HD2 and couldn't quite find the precise spot where the damage occurred, yet after properly assembling the devices again, one came back alive, the other not. The one which has the screen and buttons not working right is the one that got thrown at me by a kind person. It most likely has physical damage somewhere, although I couldn't locate it. The other one didn't get damage and has screen and buttons work well after complete disassembly and assembly.
Both devices also have different screen types.
I now gave up both devices and am withdrawing myself from the HD2 world. Too many issues with the devices getting old.
sent from the tip of my finger

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..

That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...

I had the same problem, is very usual in this phone. the tecnical changed the screen.

luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...

rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?

Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks

indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved

rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?

replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.

Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers

I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.

Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks

i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .

Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.

Well, I've solved the problem... changed the digitizer...

rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?

prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.

digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

hd2 touchscreen not working well

Hi all !
SOrry if I have opened a new thread , I have red that this is a common problem anyway basically my touchscreen isn't working welll anymore, sometimes it works sometimes not. I think that the touchscreen connectors on the motherboard got too hot during android usage and the melted. My hd2 is out of warranty and got repared it cost me a lot, is there anyway to open it and restore the connection ?!? I know that there is a tutorial video to disassemble the entire phone !
Also I have noted that if I make some pressure on the physical key the touch cames back working

Android is not the cause... But I suggest you have someone with good knowledge in repairing touch screen phone.
HTC HD2 Miui 1.7.8
[email protected]

kompheak said:
Android is not the cause... But I suggest you have someone with good knowledge in repairing touch screen phone.
HTC HD2 Miui 1.7.8
[email protected]
Click to expand...
Click to collapse
yeah I suppose that the cause is too much hot on the bottom of the phone..
what is this e-mail for ?!?

Ignore the email... It's a signature thing I set up... I need to remove it
HTC HD2 Miui 1.7.8
[email protected]

well I have contacted the HTC UK assistence ( I got my phone on ebay ..) and they said the phone is still on warranty. ANyway they said me that if the found that the failure is caused by me they will ask me to pay etc, do you think that this failure could be considered user damage ?!?

light_n_roses said:
well I have contacted the HTC UK assistence ( I got my phone on ebay ..) and they said the phone is still on warranty. ANyway they said me that if the found that the failure is caused by me they will ask me to pay etc, do you think that this failure could be considered user damage ?!?
Click to expand...
Click to collapse
look at the back 2 water indicators, are they white?
Does the phone have dents or look like it's been dropped?

no there aren't any dent either the phone hasn't been into waters, actually I have seen just one white circle sticker under the batter cover and yes it's white..
My concern was about the digitizer because I have pressed preatty hard this morning in order to have touch work ( if I press on the physical key the tocuh start working again...) abyway I have done it just 2 times so I shouldn't have broken it...