HTC HD2 Screen Unresponsive - HD2 General

Hello Gents and Gals. I am trying to fix my friends HD2, I flashed his ROM with Energy couple of months ago and all was working fine. He gave the phone back to me saying that it is locked.
I tried unlocking the phone but it seems that the screen is unresponsive, so I flashed it again by going into the boot loader screen "Volume Up + Power Button". The phone stated that it is starting for the first time but the screen was still unresponsive. Any ideas on how to fix this issue? Or do I need to tell him to send the phone back to HTC for repairs?

Sounds like the touch screen died ....
Time for a repair ..
Also this really should have been posted in general , as it is not a ROM release , just an FYI

Aww okay. I'll let him know. Thanks.
I'll post like this in General next time. Tks.

HI, I have now the same problem after ROM Flashed, did you solve the problem by yourself, or really the touch screen died.
Rgds

Same thing with me. I ordered new digitizer+LCD and changed them, but the screen is still unresponsive. Other ROM didn't help.
Some advices?

i seen this happen with several phones, reflash to stock and send to HTC they will repair it for free.

I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?

alexandruvlad said:
I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?
Click to expand...
Click to collapse
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.

T-Macgnolia said:
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.
Click to expand...
Click to collapse
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....

alexandruvlad said:
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....
Click to expand...
Click to collapse
This is usually due to the replacement components not being properly installed. Also when one is working with the internals they have to be very careful as some of the internals are very easy to break without you even knowing you did. So the cases you spec of are more than likely not because it was not the Digitizer or LCD was not the problem, but human error.

i fixed mine and it didnt cost me
the unresponsive screen maybe the digitizer buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
you can either take it to a shop and pay for a new screen and digitizer or take it apart and clean the contacts
go to ifixit for step by step guides
hope that helps

Intrigued
dgr1983 said:
... buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
Click to expand...
Click to collapse
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?

3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot

zergalot said:
3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot
Click to expand...
Click to collapse
If still in your possession, I would be interested to buy the motherboard you just replaced!
PM me if interested!

htc hd2 screen died
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much

martinmartiini said:
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much
Click to expand...
Click to collapse
From my own experience :
1. It's a common issue, there are hundreds of reports in this forum and I read them all because I had the same problem some months ago
2. Probably not. It's generally hardware-related and often the digitizer (touch responsive screen) . Brief explanation : There's a flaw in the design of the HD2, the thin cable wiring the digitizer to the motherboard, is just below the power button. After some extensive use of your powerbutton, it might happen that the power button touches the cable and cause some kind of shortcut in it which makes the digitizer unresponsive to the motherboard.
3. I replaced mine here : http://www.htcphonerepairs.co.uk/ . Fast repair, secure shipping to Belgium, good price and excellent customer support. (Sounds like advertizing but I swear to be only a happy customer )
There are also multiple videos on youtube explaining how replacing the digitizer yourself if you dare !
Also, I read answers saying that you can somewhat "play" with your buttons (especially the power one) to turnaround the problem. That's correct, BUT it's absolutely inevitable that the problem with come back again if you use the buttons, and you'll have to force more and more to unblock again and repeat again and a again... and that will damage your button bar.
I did this during almost 2 months and that put down all my buttons and now they are really close to the chassis which is very annoying. If only I knew it before I would have replaced the digitizer directly !
For 6 months with my new digitizer + using ICS with soft buttons, I have no problem at all !

bib*oops said:
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?
Click to expand...
Click to collapse
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.

Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
This is truth. Save yourself some time and frustration and repair it or get it repaired. It's a great phone.

Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
You didn't get it right or at all:
END key may determine touchscreen failure along the time(being the CAUSE! of this), but the EFFECT is an unusable touchscreen, which cannot be repaired in any other way than replacing it(the touchscreen!!, I mean).
Any other attempt to repair, clean, bend, press, cut or whatever WILL NOT FIX an already faulty touchscreen (even caused by END button excessive or not usage) and who thinks otherwise, no problem with me: SWEET DREAMS!

You sound like my comment hurt you. Sorry if it did. I'm not one hundred percent sure that this issue can be fixed without replacing the screen, yet fairly certain. I've now disassembled two HD2 and couldn't quite find the precise spot where the damage occurred, yet after properly assembling the devices again, one came back alive, the other not. The one which has the screen and buttons not working right is the one that got thrown at me by a kind person. It most likely has physical damage somewhere, although I couldn't locate it. The other one didn't get damage and has screen and buttons work well after complete disassembly and assembly.
Both devices also have different screen types.
I now gave up both devices and am withdrawing myself from the HD2 world. Too many issues with the devices getting old.
sent from the tip of my finger

Related

My Screen Dont Work!!

Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
pod8 said:
Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
Click to expand...
Click to collapse
Mmmm. Tricky perhaps. A hard reset will either cure or leave you stuck. If you hard reset and the screen is indeed dead (touch wise) then you'll never get past the alignment stage. If the touch issue is software related then you would be sorted with the hard reset.
A gamble I think!!
However you are stuck at the moment so in a sense you have nothing to lose. If it ends up being useless then you are faced with a warranty (hopefully) repair otherwise some DIY though it's not entirely obvious what has broken/come loose - possibly just a ribbon connector.
Mike
Maybe the ribbon cable came loose on the LCD side?
myztikal47 said:
Maybe the ribbon cable came loose on the LCD side?
Click to expand...
Click to collapse
Yeah i think its that as well, i hard reseted it a few times with no effect, in the begining of the day, it could still reconise the screen taps around 2/3 times before it totally went dead.
Are there any tutorials on how to open it up to check the ribbon?
Thanks.
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
myztikal47 said:
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
Click to expand...
Click to collapse
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
mikechannon said:
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
Click to expand...
Click to collapse
Ok my best bet is to take it to carphone, i got my screen replaced there a few months ago, think i still have a 1 year warrenty
Thanks for all your help anyways
Tytn Service manual
jblandon1024 said:
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
Click to expand...
Click to collapse
Here you can found the manual
http://www.megaupload.com/?d=0GD472TP
Roby

Need advice from a trinity hardware guru ....

hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
ESD?
Sounds like you've br0k3d something.
jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
Click to expand...
Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.
what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).
thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee
Lucky you ... there is HTC support where you live
my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.
osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl
jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help

Digitizer replacement?

The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?
Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.
Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Seems a little unfair if they don't seeing as the HD is purely touch screen!
SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item
Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.
Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...
I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.
Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?
Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?
some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best
Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326
You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!

[Q] HD2 Screen Trouble, Looking for an answer to buy the right part

Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal
When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.
well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull

FIX for HTC HD2 touch screen not responding

After reading several posts to find a cure for my HTC HD2 unresponsive touch screen,( Slider wont slide to open applications), I decided to verify a theory. Software... Digitalizer screen, or power button.
Ok, first I Instelled about six different android versions, and the screen slide still failed. I reverted the cell back to original t-mobile windows software, and still locked screen.
Conclussion: The sofware is not the problem.
After several attempts pressing the red power button, I got the slider to open. Briefly, it locked again. Pressed the red button hard and tried to work the slide on the touch screen. Again briefly worked. After several more attempts I got it to slide and while the phone was awake, everything worked perfect. I played games, oppened applications, texted, made phone calls, and the touch screen worked flawless.
Conclussion: The digitalizer (Thin top glass screen on top of the display that responds to touch) is not the problem.
This led me to belibe that the power button was at fault. I called T-mobile and after explaining the problem, they decided to send me a different type of windows cell. I want my htc. So I declined the offer and decided to void the warranty and take matters in my own hands. Yes, I opened my HTC HD2. This is what I found: After about an hour I had carefully taken my htc apart without braking or scratching the phone or screen. When I finaly got to the buttons on the bottom, I noticed how cheap they where made. A thin copper circle on top of two contacts held in place by tape. Yes you heard right, tape. After a while, beating on the red end key for maybe a year or two, the tape brakes and the metal piece slides to the side, and makes the button to malfunction, that's why the hard pressing to make it work. I tried A bottle of comppressed power air to clean them before disassembling the phone but the way they are installed It's not possible to clean them like that.
Conclussion: The red end key is faulty.
I decided to keep the cell alive so I went on e-bay and ordered the buttons, and just in case I also got a new digitalizer for testing purpose.
The buttons panel was about 4 dollars and some change, and the digitalizer (touch screen) was about 14 dollars for a total of less than 20 bucks. (Worth it)
So here are some pics of my cell buttons, and what it should look like. After I get the parts and assemble it I will conclude and let you know the final and official veredict. As of now, it all leads to the button.
Please do let us know how you got on. I have a HD2 which I'd like to get up and running again so I can play with custom roms and leave my other mobile alone...lol. Any chance you could link to the places you got parts/tape from, and what tools we would need?
Cheers! :good:
Did it worked ??? i am also in the same situation...please share the details,
bijeeshvs said:
Did it worked ??? i am also in the same situation...please share the details,
Click to expand...
Click to collapse
+1
listening in as well
sheesh! my wife's HD2 also stop responding yesterday, seems like clockwork that a lot are having the same problem
first have to find "how to open your HD2" w/o breaking anything in the process :silly:
Damn. The second time I'm hearing about the red button giving problems.... Will be waiting results from you dude!!! +1
still wayting for the parts
Well, I am still wayting for the parts, they are on the way. The parts I found on E-bay. The buttons panel was about five or 6 dollars, I also got the digitalizer which was about 15 dollars. As soon as I get the parts, I will assemble my hd2 with the original digytalizer (the thin top screen) and test to make sure the buttons were the problem. If all goes well, I will post a complete test result with links to how to get the parts, a link on how to dissassemble the hd2 and all info I can to help on this issue. I did a step back in life, and pulled out my trusty 7 years old motorola razr v3 and stuck my sim card so i can talk and text 5 words in 7 minutes. No internet... I need my HD2... Well, I will report back as soon as I can. Thanks for the wait...
@dragonsuicida
will be waiting for your findings & ways to dis-assemble the HD2 :fingers-crossed:
You were lucky to find the buttons' panel for 4bucks. I just checked out Ebay india, and the panel is 40bucks!!! What a robbery!
Wow. Me too!
I have been running Win6.5 still on my HD2, and have found in the last few days, my screen locks and I can't unlock it.
I came here deciding it was a software issue and was going to look into putting Android on my HD2.
I was slowly coming to the conclusion that it was the power button.
If I make an effort to NOT touch it - my phone seems happy.
It's amazing that we're all having the same problem about 2 and a bit years down the track since the HD2 was released - almost a built in expiry!!
And yeah - lots of details on how to fix it would be great.
The HD2 is too good-a-piece of hardware to allow a ****ty hardware button to be the cause of it's death.
New Keypad Button Flex Cable Ribbon For HTC HD2
Copy this:
New Keypad Button Flex Cable Ribbon For HTC HD2 T8585 and paste it on ebay, it will bring the buttons for the htc hd2. I belive they all come from china, but after I test them I will let you all know if they work and if they are worth it.
Copy this: REPLACEMENT DIGITIZER TOUCH SCREEN LENS for HTC HD2 T8585 and paste it on e-bay and it will bring you the digitizer for the hd2.
copy this: http://www.youtube.com/watch?v=YdOC3Xxo_k0 and paste it on your web browser, and it will lead you to a video on How To Replace Repair Disassemble Screen Digitizer. When it gets to a part that say that you have to put the phone in a oven, is just to melt the tape or glue holding the screen to the phone. I just used a hair dryer to war the screen enough to carefully remove the screen and the digitizer from the phone without breaking them, It works. I will be back soon with more info. I believe my digitizer screen is on the mail box now. Will report back...
I have same problem. Today I bought a flex cable ribbon and waiting for the dispatch (estimated in 2 days). I will also report back..
Same problem here!
Hope to hear soon that this is the way to go to fix it
You have to stick back the tape in the housing. The tape is electrically conductive. It connects the ground of the keyboard flex cable with the ground of the housing.
Copy this: REPLACEMENT DIGITIZER TOUCH SCREEN LENS for HTC HD2 T8585 and paste it on e-bay and it will bring you the digitizer for the hd2.
Click to expand...
Click to collapse
Be careful! There are two types of digitizer:
- Solder version http://www.parts4repair.com/htc-touch-hd2-touch-screen-with-digitizer-solder-version/
- Socket version http://www.parts4repair.com/htc-touch-hd2-touch-screen-with-digitizer-socket-version/
Be very careful when ordering parts, specially the digitizer they have several kinds, solder and socket, and different socket sizes. Compare parts with the ones in your cell to make sure, don't just believe the advertisements.
Hi, any updates on this? I'm also having this issue, but in my case, even pressing end call really really hard doesn't solve the problem... snif..
+1 on that
i pressed all the keys even the lower part of the LCD & flashed new roms but no joy :crying:
will bring to shop instead I'm afraid to open it up, it might end up even worse
Just be extremely careful when you try this. That flex cable is so incredible fragile and easy to tear. My roommate tore the volume rocker section right off of his HD2.
Hi dragonsuicida
Were you able to get your touchscreen to work?

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