Database Users

Remedy: 8125 Freezing And / Or Slow Down

Hi Gang:
I have recently been trying to solve a puzzling issue that I was experiencing with my 8125, and I wanted to share the problem and (partial) solution with everyone in case this ever crops up again. I did pretty extensive searches here (and elsewhere), and could not find a single case of this problem happening to someone else. I tried every combination of search terms that I could think of...
Description: 8125 Freezing or Slow Down Upon Attempted Access of Phone Settings or other settings icons
Background: My (heavily-customized/optimized) 8125 had been stable for weeks, with no significant "upgrades" for over a month. Then I upgraded to MS VC 1.6. A few days after this upgrade, my phone got quite wonky (e.g. alarm going off non-stop, etc.) due to the notification queue getting clogged. I don't know if this is the fault of MS VC or not, though. Thanks to Memmaid & CheckNotifications, I cleared out the queue. At this time the phone appeared to be functioning normally.
A few days later, I tried to access the phone settings to manually select the network provider (traveling internationally). However, regardless of which route I would take to access the phone settings, the phone would freeze, quit responding, or greatly slow down. A soft reset was necessary to "un-freeze" the phone. Also, even if I tried to access other icons (e.g. Sounds & Notifications, when clicking on the Notification tab) under Start/Settings, the phone would quit responding.
Corrective Steps:
I initially worked the smartphone support folks in my employer's IT dept & Cingular tech support. Neither group was aware of this being a regular problem with the 8125.
1. Multiple soft resets – no help
2. Multiple hard resets – no help
3. Cingular replaced my 8125 – no help
4. Multiple hard resets of phone #2 – no help
5. Got a new SIM card – no help, but met a new Cingular tech
6. Hard reset** of new phone + new SIM card = OK
** Everything working OK now, with this "special" hard reset. During the setup procedure, I skipped the password setting screen, then let the phone unpack the ROM. In all previous attempts, I had enabled this password during setup (company policy, can't sync to Exchange server w/o it). According to the new Cingular tech that I met while getting my new SIM card, having this password set before the ROM is unpacked can "corrupt" the ROM unpacking. I don't know how true this last point is, but it sounded reasonable -- and it worked.
Next, I synced the phone (via USB) – guess what? The problem was back! Sooo, another hard reset and I decided to sync via EDGE first (i.e. email,calendar,contacts,& tasks only). The phone was still working!
After inspecting the ActiveSync settings on my PC, I noticed that I was not only sync'ing the 4 items above (from the Exchange server), but also "Notes" from my PC. This had to be the problem, so I disabled the sync'ing of Notes.
THE PHONE STILL WORKED AFTER A USB SYNC!!
Apparently there was some conflict related to the sync'ing of notes that was corrupting a key system file on the phone. Not sure what the root cause was, but by disabling the Notes sync the phone is working great again. I know this was a bit long-winded, but hopefully it will help someone in the future.
Of course, if someone has any ideas about how I might be able to reliably sync notes again, I would love to hear 'em. For now, I am doing without.
regards,
bg

Hey thanks a lot for the info. I have been havng a lot of problems with my 8125 so hopefully this will help.

Skype -please help, failing to sign in

Hi there, instaled Skype 3 on my 4 days old Leo, but unable to sign in to my skype account, getting message- "sign in failed"
I would appretiate if some one with working Skype could post step by step connection settings. I have to mention that it did work on the first log in, but when I returned to it, it started like it just has been instaled with the terms and conditions screen. Also I am with 3 network if it is relevant
Thanks in advance

i had the same problem. im not sure but i think i also tried it via wlan at home to be sure that my provider didnt close the ports skype needs.

http://forum.xda-developers.com/showthread.php?p=5668281#post5668281
I have tried that as well- Wi-Fi only, but with the same result-failed to sign in

Install an older version--> Problem solved

PROBLEM SOLVED!!! Skype 3 working like a charm.
Solution: As I mentioned before skype worked after the first instolation, but when I started it second time it was failing to sign in, then yesterday I remembered the situations with my windows based computers,you know when sometimes you need reinstal application but it is failing as uninstal leaves traces of previous instalation and you need to clean up the registery to sucsesfully reinstal. So I uninstaled the Skype and then searched for any files named Skype on HTC in device, and I found 9(Skype) files. So I deleted them one by one manualy and reinstaled Skype from scratch and after the start of the Skype logged in without a problem.

4.4 (KRT16S) WiFi problems

Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
EDIT: The WiFi connects and most of the apps work, it's just some of the Google apps that do not: Google+, YouTube, Play store/music, Hangouts and some others.

GappaX said:
Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
Click to expand...
Click to collapse
how old is your router? Does it support 2.4Ghz or 5Ghz? In Wifi, select "Advanced" and select the frequency that your router support.

I have this one, not that old, but still only 2.4 GHz:
- D-Link DWL-2100AP
- http://www.dlink.com/-/media/Business_Products/DWL/DWL 2100AP/Manual/dwl2100ap_manual_EN_USA.pdf

Update: Well...somehow it fixed itself after a while (day), the only permanent change to my WiFi settings was changing the channel and SSID...no idea what's the reasoning behind this, but I'm glad it's working now

The problem is DNS related - once I set Google's DNS (8.8.8.8, 8.8.4.4) for my home WiFi on the phone, all the problems were gone. Fixed the problem on my N4 KitKat and another user's N7 KitKat with completely different AP/router.
Weird - all the other devices have no problems with my router's DNS (different device than the AP). Hope that helps somebody who has the same problem

WhatsApp issues

Hey guys,
I am having an issue with WhatsApp since about two weeks on my OnePlus 5. WhatsApp is having trouble reconnecting after closing the app, or when it hasn't been used in a while. It takes about 30 seconds to reconnect after sending a text. I only have this issue on my own home WiFi, and came to the conclusion that maybe pfSense (my firewall) has something to do with it. I have already tried resetting pfSense, tried different access points, and even resetted my phone and installed LineageOS (came from OxygenOS with the same issue). Two other people who live in the house, who have Samsung and iPhone, don't seem to have a problem. A friend of mine, who also has a OnePlus 5, also had trouble connecting to WhatsApp while on my WiFi. Connection to WhatsApp on 4G (LTE) is instantanious. Facebook messaging doesn't seem to have a problem on WiFi either, and as long as I keep using WhatsApp, as soon as it's connected, everything's fine.
I hope someone knows what I could do about this, it's really frustrating.
Thanks!
Qwizh

Qwizh said:
Hey guys,
I am having an issue with WhatsApp since about two weeks on my OnePlus 5. WhatsApp is having trouble reconnecting after closing the app, or when it hasn't been used in a while. It takes about 30 seconds to reconnect after sending a text. I only have this issue on my own home WiFi, and came to the conclusion that maybe pfSense (my firewall) has something to do with it. I have already tried resetting pfSense, tried different access points, and even resetted my phone and installed LineageOS (came from OxygenOS with the same issue). Two other people who live in the house, who have Samsung and iPhone, don't seem to have a problem. A friend of mine, who also has a OnePlus 5, also had trouble connecting to WhatsApp while on my WiFi. Connection to WhatsApp on 4G (LTE) is instantanious. Facebook messaging doesn't seem to have a problem on WiFi either, and as long as I keep using WhatsApp, as soon as it's connected, everything's fine.
I hope someone knows what I could do about this, it's really frustrating.
Thanks!
Qwizh
Click to expand...
Click to collapse
Troubleshooting firewalls is little bit out of scope of the oneplus thread. Resetting a firewall without further knowledge won't resolve anything unless you know what applications are using which ports/ip's or other qos parameters for example.
In other words: you break it down to the firewall already, with other devices that's good!
But since someone needs YOUR firewall configuration along with YOUR ISP credentials along with IP'S and so on its nearly impossible to help from outside of your home network.
Wireshark can give more insight
There's no general whatsapp problem on oneplus 5 with WiFi.
Some user reported a similar delay on receiving messages, maybe you can try this out since you didn't mention your os version of your op5 etc: https://forum.xda-developers.com/oneplus-5/themes/magisk-pixel-2-wifi-mod-t3752321

strongst said:
There's no general whatsapp problem on oneplus 5 with WiFi.
Click to expand...
Click to collapse
Ahm, quick google search on "OnePlus" + "WiFi" + "WhatsApp" seems to show otherwise.
And it's not even OnePlus 5 exclusive -- happens on OnePlus 6 and OnePlus 3T as well (my case).
[e.g.: https://www.reddit.com/r/whatsapp/comments/9eftbs/whatsapp_not_sending_messages_or_sends_in_delay/
https://forum.xda-developers.com/oneplus-5t/help/whatsapp-doesnt-receive-messages-till-t3833257 ]
And the best part?
It's the exact same behavior described there. And I've tried every known trick in the book plus a couple more, to no avail.
No Google Push Heartbeat fix, no battery optimization, not even completely disabling Doze.
Also it happens on Both Android 8 and Android 9.
AND -- only on OOS Roms.
It also happens regardless of the WiFi network you're on.. I've tested on multiple home routers, multiple enterprise grade networks, multiple router brands - Google, Linksys, Dlink, and on and on and on.
AND -- If I switch to, let's say - LineageOS, the problem vanishes completely, so I know it's not a WiFi network issue, or a phone hardware issue.
(Unfortunately, that comes with its own minor issues in other areas.)
I literally just bought a new Phone (Pixel 3) because of that issue alone, which has been plaguing me for more than a year now, and makes me keep my WiFi disabled at home ???
and I have to keep juggling it because sometimes I want to watch youtube or netflix so -- back on, but then turn off again because otherwise I don't get wpp messages.
And all the other apps work fine on WiFi.
It's just WhatsApp.
Unfortunately, IMHO Pixel 3's camera SUCK. No matter how much praise it gets out there.
The images all look strongly over-processed, and I've taken comparison pics with my 3T, e Pixel 3 and a Nikon D600,
and I'll say in a pinch that the Pixel 3 is not a clear improvement over 3T at all.
Which means I'm selling it and now I'm back trying to fix this goddamn wpp issue.
(I just wish everyone went to Telegram =/)
But hey OP, did you have any luck???
Please share!! =S

Still an issue...
Same problem here, and still on going. Anyone found a fix yet? It seems to happen when the phone goes to sleep, almost like the WiFi connection sleeps too, though I can't find any settings to control such a thing...

Major issues setting up TicWatch Pro 2020 Wear OS watch

I've had a TicWatch Pro 2019 version for a few months. It was working fine until I changed my phone and had to reset my watch to use it with the phone. The installation process went OK until I reached the part where I have to copy my Google account from my phone to the watch, which it failed to do. I skipped the account copy part and continued with the installation. When it finished I tried copying the account again, with no success. I tried resetting the phone, the watch, uninstalling and reinstalling Wear OS, disabling WiFi during the copy process, none of which worked. I then tried it with my old phone, my wife's phone, my tablet, and none of them would transfer the account either.
So I reported it to Mobvoi (the watch manufacturer) who said the watch must be faulty and I returned it for a replacement. I received the updated TicWatch Pro 2020 version today. And it is doing exactly the same thing. I can't get my head around this at all. Can someone give me some assistance with this? Where amI going wrong? Is it a known Wear OS issue?
I don't believe I am the only person to have encountered this issue.