Anyone else experiencing this issue? Multiple threads on the OP2 official forums. My home button has become completely unresponsive and fails the diagnostic test (run by *#808# in the dialer, then going to "fingerprint test" or "keypad test")
Reports of the issue on the other board seem to be focused on the non-US model. Anyone else in the US experiencing this issue?
Going to go through the RMA process with the phone but doesn't seem like that will be a fast process.
Yes same issue... Not sure how to fix
One of my friend got his OP2 in India, and Service Centers are asking for AT LEAST 3 weeks for fixing this issue.
Same issue here. Tried flashing all the OTAs with any combination available in the book (since in other threads, said this fixed it), no luck.
Had this happen to my OP2. Initially had sold it but had it returned to me because of the issue. When I got it back I was able to get it working.
Shortly after that it stopped working again. Manually flashed 2.1, cleared data and cache and powered it ought door awhile as I was going to return the.
Decided to power it back on and need with it and it was working fine. Been working fine for the past three days even after unlocking the bootloader, rooting and flashing 2.1.1.
Not sure what the issue was with mine but it's working fine now.
OP support wanted to do a remote session to flash 2.0.2 with a special partition file but since I've been on vacation I haven't gone through that with them. Might not now that it is working good.
Sent from my ONE A2005 using Tapatalk
same issue here. have a open ticket with One plus awaiting a resolution.
I had faced the same issue in my OPT as well...A small trick resolved the issue.. In diagnostic test mode ( *#808#) I have tried finger print test -> finger print quality test -> some menu in Chinese with button (in Chinese) -> pressed button and placed finger on scanner -> the screen shows some numeric values... Done few times... After that my phone home button and fingerprint started working.... Registered finger again and all fine...What a magic...
Precondition oxygen 2.2.1
Previous fingerprint registration deleted..
Not sure whether this method may work for all... But can make a try.... Bibin
Try hard reset. Press power button for 8 seconds and let it restart the phone. Scanner comes back to life. Usually it happens due to some app updating conflicting with sensor setting.
hey guys, my problem is, that i can´t download new apps or update my apps via Google Play Store.
It goes into a loop. It downloads the App or update and when its finishes, it starts again from beginning
This happend to me after i updatet my Note 4 (SM-N910C). I installed an update with OTA.
The size of the Update was about 80 MB.
What should i guys ? I hope you can help me.
Thank you
ronald_in said:
hey guys, my problem is, that i can´t download new apps or update my apps via Google Play Store.
It goes into a loop. It downloads the App or update and when its finishes, it starts again from beginning
This happend to me after i updatet my Note 4 (SM-N910C). I installed an update with OTA.
The size of the Update was about 80 MB.
What should i guys ? I hope you can help me.
Thank you
Click to expand...
Click to collapse
I updated to CPB3 this week, and have experienced problems with the Play Store - getting the 'Connection Failed, Retry' Message, but only when on WiFi and only intermittently. It's very strange, as switching to Mobile Data or toggling Airplane Mode temporarily fixes it. I've tried clearing cache and data for Play Store, removing my Google account and re-adding it - but the problem persists, and it definitely only started after the recent OTA update. Only thing I haven't tried is a factory reset, but I'd rather not have to do that.
Kinsman-UK said:
I updated to CPB3 this week, and have experienced problems with the Play Store - getting the 'Connection Failed, Retry' Message, but only when on WiFi and only intermittently. It's very strange, as switching to Mobile Data or toggling Airplane Mode temporarily fixes it. I've tried clearing cache and data for Play Store, removing my Google account and re-adding it - but the problem persists, and it definitely only started after the recent OTA update. Only thing I haven't tried is a factory reset, but I'd rather not have to do that.
Click to expand...
Click to collapse
yes its exactly the same problem as mine. but i cant download by wifi nor with 4g. i also cleared my data and cleaned play store cache, but i still have the problem.
i dont know what i should do to fix it
ronald_in said:
yes its exactly the same problem as mine. but i cant download by wifi nor with 4g. i also cleared my data and cleaned play store cache, but i still have the problem.
i dont know what i should do to fix it
Click to expand...
Click to collapse
Same here. Neverending app's update. After system update.
Kinsman-UK said:
I updated to CPB3 this week, and have experienced problems with the Play Store - getting the 'Connection Failed, Retry' Message, but only when on WiFi and only intermittently. It's very strange, as switching to Mobile Data or toggling Airplane Mode temporarily fixes it. I've tried clearing cache and data for Play Store, removing my Google account and re-adding it - but the problem persists, and it definitely only started after the recent OTA update. Only thing I haven't tried is a factory reset, but I'd rather not have to do that.
Click to expand...
Click to collapse
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
But after restore play store to basic ver. See no problem.
Czort666 said:
But after restore play store to basic ver. See no problem.
Click to expand...
Click to collapse
My Play Store eventually updated itself again though, so back to square one. I'm afraid I think the possible solutions at the moment are:
1) Factory reset (no guarantee this will work though - anyone willing to be the guinea pig?)
2) Wait for Play Store next version to see if that fixes it.
3) Roll back to stock 5.1.1 COJ5
4) Wait for next firmware update (Marshmallow?) to see if that fixes it.
Open to any other suggestions!
EDIT: Have also tried a different WiFi network, and changing the DNS server to Google (normally use OpenDNS). Also cleared cache in recovery mode.
@ronald_in @Czort666
Found this thread on reddit: https://www.reddit.com/r/galaxynote4/comments/4b72v7/cant_download_from_google_play/
Seems it might just be a coincidence with the OTA, and it is a Google Play Store issue which we'll have to wait on Google to fix.
Actually, I'm still getting intermittent 'Connection Failed, Retry' in the Play Store even after uninstalling all updates and also trying version 6.1.14. I'm back to thinking the OTA update to CPB3 might be to blame for my issues. Don't want to factory reset, but I'm running out of options as my data allowance for the month on mobile data (which Play Store does work on) is fast running out!
EDIT: Just unmounted SD card and the Play Store started working again immediately! Weird :/
---------- Post added at 17:04 ---------- Previous post was at 16:37 ----------
OK, just an update - after Unmounting and Remounting SD card, clearing cache on ALL apps, and updating to lastest Play Store, it is working normally again...for the moment... will report back if it changes :/
---------- Post added at 17:23 ---------- Previous post was at 17:04 ----------
...and problem is back. As soon as I went into Accounts, Google, and hit Sync, the Play Store stopped working again - not to mention gmail won't sync either. This problem seems to affect all Google services >:<
---------- Post added at 17:46 ---------- Previous post was at 17:23 ----------
Another update: just discovered this is affecting all Android devices in the home, including a Galaxy Tab 3 and an older phone. So NOT related to the OTA in my case. Have tried three different DNS providers, which made no difference. Guess I'm back to waiting for Google to fix this :/
Go to settings - applications.
Find Google Play.
Click on uninstall updates.
Then go to multitasking and close google play.
Open Google Play.
Download updates and apps.
Then go to settings in google play and click on update.
Then tap home button and new google play will update (if not restart phone and open GP and click update).
I had some 6.2.4? version
Now I have 6.0.5 (google have make some mistake with it).
Sorry for my English.
tomxass said:
Go to settings - applications.
Find Google Play.
Click on uninstall updates.
Then go to multitasking and close google play.
Open Google Play.
Download updates and apps.
Then go to settings in google play and click on update.
Then tap home button and new google play will update (if not restart phone and open GP and click update).
I had some 6.2.4? version
Now I have 6.0.5 (google have make some mistake with it).
Sorry for my English.
Click to expand...
Click to collapse
Thanks - done all that multiple times, now on 6.0.5 and still having the intermittent problems. Other devices I have are doing the same thing, so I can only assume it is something to do with a Google update somewhere. Just tried the Store while typing this and it's currently not working though on 6.0.5.
Try uninstall updates on Google Play services in applications (in settings).
And try wipe cache in recovery.
tomxass said:
Try uninstall updates on Google Play services in applications (in settings).
And try wipe cache in recovery.
Click to expand...
Click to collapse
Done all that, thanks, see previous posts. It is happening on EVERY Android device in the house, so not just related to my Note 4. So the only options are: it's either a Google services related problem, or it is a problem with my internet connection or router.
Kinsman-UK, does it still have problem for you?
I having a similiar problem where my play store suddenly wouldn't update, and if i tired to update it, it would force closed. I have tried different versions and all the method that are listed here but still doesn't work.
Even tried restoring the factory version and it wont' load either.
Any Ideas?
MindlessManiacs said:
Kinsman-UK, does it still have problem for you?
I having a similiar problem where my play store suddenly wouldn't update, and if i tired to update it, it would force closed. I have tried different versions and all the method that are listed here but still doesn't work.
Even tried restoring the factory version and it wont' load either.
Any Ideas?
Click to expand...
Click to collapse
Yes, I'm still having this problem - with every Android device in my home, no matter what version (KitKat, Jellybean, Lollipop), and on two different Google accounts. I have tried all the above solutions and more, with no success. My problem is as follows:
Play Store will give 'Connection Timed Out, Retry' when I try to access it over WiFi. Over mobile data I have no problem. However, the problem is intermittent - sometimes if I leave it for a while and come back, it will work over WiFi, but then 5 minutes later it will stop working again. Everything else works fine over WiFi. Accessing the store over 4G first, and then switching to WiFi seems to work *most* of the time as well.
I have come to the conclusion that it is either my router has a problem or my ISP has changed something - because nothing else has changed across all the devices. For now I'm just putting up with it for a while to see if Google resolves it somehow on their end, but eventually I will have to try a different router to eliminate that as the cause.
UPDATE: Today the Play Store seems to be working more often than not on all the Android devices in my home. We still occasionally get the 'Connection Timed Out' message, but it seems to be gradually improving. When it fails on my Note 4, toggling Flight Mode or switching momentarily to mobile data to get the Store up and running seems to do the trick. Still at a loss as to what the issue is, but seems like it's gradually 'resolving itself'. Apologies to the OP for 'hijacking' this thread, hopefully some of the solutions shared will be of help with their issue too.
EDIT: Just to confirm that as of today (next day) this issue seems to be resolved after getting an update to the Play Store to version 6.3.16.B-all [0] 2697688 (not sure if any other underlying Google Services components were also updated).
Dear reader,
I'm writing this thread because the WLAN/WIFI on my Meizu PRO 5 isn't working anymore. I recently visited another country and used and open WIFI while I was there. After using this for a couple of days my WLAN/WIFI suddenly stopped working and kept on searching for networks but not finding any. In the drop down menu on the home screen the WLAN button has developed a tendency to activate on itself while in the WLAN settings the WLAN is disabled and the button doesn't allow me to enable it. A factory reset did nothing to help with this issue and I've powered it off and back on after waiting for a couple of times now. Is there any way to perform a WLAN/WIFI reset or fix this problem?
I was hoping to fix the WLAN/WIFI by resetting it to factory data, when that didn't work I upgrade the firmware to the latest version and updated FlymeOS to the latest version. But unfortunately this all this didn't work. I've included a screenshot of the settings-about phone (These have probably changed recently since I updated the firmware.) Other roms like ResurrectionRemix haven't fixed my problem either.
I've included 2 video's of the behavior my phone is currently showing, they might give you some clue as too what is happening.
youtube [DOT] com/watch?v=yONBHhaOl-8
and
youtube [DOT] com/watch?v=RI_OemPTNmI
In the video above it almost seems that I'm able to enable the WIFI but yet nothing is happening and it's being disabled a few seconds later.
I hope you can help me with the problem, thanks a lot!
Hi, I tried to see the video but it wasn't available anymore. Did you solve your problem?
ISCYamil said:
Hi, I tried to see the video but it wasn't available anymore. Did you solve your problem?
Click to expand...
Click to collapse
No unfortunately never managed to fix it. Bought a new phone because a phone without WIFI is quite the hindrance with updates etc.
Hello all, it's been 5 days since I owned Max Pro M2.
And all of sudden I am getting this weird issue where I am not able to see the minimized apps when pressing the overview button. It always shows No Recent items and it's really quite annoying when trying to move between apps.
I have tried the following options to resolve it but nothing worked so far.
1. Restarting the phone
2. Phone Off and turning On back.
3. Uninstalling the greenify app.
4. Resetting the app settings
Any suggestions or solution will be really helpful.
Kdheepak said:
Hello all, it's been 5 days since I owned Max Pro M2.
And all of sudden I am getting this weird issue where I am not able to see the minimized apps when pressing the overview button. It always shows No Recent items and it's really quite annoying when trying to move between apps.
I have tried the following options to resolve it but nothing worked so far.
1. Restarting the phone
2. Phone Off and turning On back.
3. Uninstalling the greenify app.
4. Resetting the app settings
Any suggestions or solution will be really helpful.
Click to expand...
Click to collapse
That's the same problem I am facing after FOTA update for the month of November
Solve for the issue- No Recent Apps
Thanks for the question. I bought Max Pro M2 and recently got stuck at no recent apps screen.
So as remedy I tried out something and it worked.
1) Press the power button.
2) Hold on Power Off option for few seconds. Just keep holding onto the option.
3) The device will boot and take you to the safe boot mode.
4) Now check if you have any recent apps on or not.
There will be apps unless you have deleted all.
5)Now reboot your device.
6) Check recent apps and you will get minimized apps there.
7) If nothing works, then try checking any there is any issues with screen pinning. But I am sure doing upto step 6 will be able to bring back your recent apps.
Thank you.
Thanks for the response. I am facing this issue very rarely and I will try the above solution when it happens again.
I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.
pdes said:
I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.
Click to expand...
Click to collapse
I noticed this issue as well. I use Aptoide to get updates faster and updating either Play Services/Store got mine to start working again
I have play store issues too.
One issue is i have to clear cache and force stop Playstore and services to get a list of updates to show up. I keep hitting check for updates and nothing, but when i do the above i get some updates appear straight away
Another issue is my list of beta apps dissapears every night at 9pm and magically reappears next morning at 9am. This also makes the security updates for play services in biometrics security settings dissapear at the same time. After months of arguing with Google and them blaming Samsung, telling me im running beta firmware (which i never installed beta, i went straight to Android 10 Stable) doing a complete factory reset and clean install, the problems still prevailed, then i found an old nexus 10tablet and installed my google account. When the beta apps ect dissapears from my S10plus it also simultaneously dissapears from the nexus 10.
The nexus 10 only has Android 6, has a different version of playstore and services. Yet Google Still insist its because my S10plus is only on beta firmware, even though i sent them about phone screenshots.
Its pretty obvious that this is some kind of syncing issue with Google servers and playstore services
But they refused to take ownership of the issues.