Apps won't update - Samsung Galaxy S10+ Questions & Answers

I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.

pdes said:
I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.
Click to expand...
Click to collapse
I noticed this issue as well. I use Aptoide to get updates faster and updating either Play Services/Store got mine to start working again

I have play store issues too.
One issue is i have to clear cache and force stop Playstore and services to get a list of updates to show up. I keep hitting check for updates and nothing, but when i do the above i get some updates appear straight away
Another issue is my list of beta apps dissapears every night at 9pm and magically reappears next morning at 9am. This also makes the security updates for play services in biometrics security settings dissapear at the same time. After months of arguing with Google and them blaming Samsung, telling me im running beta firmware (which i never installed beta, i went straight to Android 10 Stable) doing a complete factory reset and clean install, the problems still prevailed, then i found an old nexus 10tablet and installed my google account. When the beta apps ect dissapears from my S10plus it also simultaneously dissapears from the nexus 10.
The nexus 10 only has Android 6, has a different version of playstore and services. Yet Google Still insist its because my S10plus is only on beta firmware, even though i sent them about phone screenshots.
Its pretty obvious that this is some kind of syncing issue with Google servers and playstore services
But they refused to take ownership of the issues.

Related

Anyone else having LOTS of crashing and bugs lately?

I'm on the latest non-rooted stock. Lately, I've been having lots of serious bugginess and slowdown, crashes, all sorts of issues. I've had this tab since 3 week after it came out, so it's been a while. I've though about wiping it and starting over, but I don't know if that will fix my problems, and doing so will force me to have to reconfigure EVERYTHING, since Google still allows us no local data backup system and their supposed cloud data backup seems to only remember minor settings, and often doesn't work at that.
(seriously, you'd think they would at least offer some sort of explanation about how it works, what it backs up, or even just let you log into their services and see what's been backed up. very odd for a cloud computing company to be inferior to the iPad's backup system right now....)
I honestly don't want to root, because I keep seeing posts about glithces and serious malfunctions resulting, and honestly I don't have time to deal with it, I've rooted 3 phones and it's just a pain to unroot for updates, hope it gets rooted agains, without bugs, etc.
So, does anyone know what the cause of these problems may be, if it would be fixed by wiping and restarting, any other ways to fix it, etc.?
Making a backup now will only backup your issue
Sounds like a rogue app is causing your issues.. Chances are if you did a backup. then reset your device. If you restore a backup you will put the problem back..
Its not that much to allow google to reinstall your purchased apps back from market after a data wipe. I say go for a tablet reset.
Then consider a backup before you have a Issue.
Good Luck
Would be helpful to know what problems you've had and in what programs.
Reset to factory dude...
You loose all settings, apps, but at least you come back on a fresh tablet without anything making trouble.
I got a weird problem a week ago after updating the leaked version of ICS my tablet was starting, then after unlock screen, between 1s to 1mn of playing (not game, just using the tablet like usual) the tablet was rebooting...
tried many times... to see what happenned..
so I go fast as flash and reach RESET TO FACTORY
and VOILA... problem solved.
I'm in similar boat with you, I'm on the latest stock, and have some problems. I did a hard reset, as soon as I setup my google account, google push some settings back, even the wifi settings. But nothing really got fixed. I have map crash like crazy, and I got a new problem that the gps logo in info tab at bottom kept blinking, while I had nothing running. Really got tired with all these problems. I thought I didn't install too many apps other than some basic google's apps. Somebody pointed to the Latitude for the gps logo, but I didn't have that on at all, not logged in. I found enter/exit navigation sometime will help.

If your G1 is constantly rebooting, Google Maps might be the reason. (Fix)

2 days ago, my G1 started acting up. Randomly rebooting too often, middle of a call etc. I was digging around, even checked log cat without much luck. Then I seem to have isolated the problem. In the past Google Maps updates usually borked things on my old Enom rom. So I went in and checked. After I loaded it, it gave me a message saying it updated itself. Then I went into settings for it and cleared the cache and map tiles. Since then no more reboots or odd issues.
I had tried to "Clear Cache" in recovery too which didnt do anything. So it does seem to be just google maps related stuff. So I wanted to post this in case anyone else had the same issue. Been using my G1 for 4 years now. Would hate to stop using it heh.
It's a conspiracy--they're trying to force you to upgrade your phone already.
Happening across all devices
Ace42 said:
It's a conspiracy--they're trying to force you to upgrade your phone already.
Click to expand...
Click to collapse
This isn't specific to the G1, I had to uninstall maps on my sensation because it was causing reboots.
Yea now its all doing it again.. I may just uninstall maps. Then reinstall it and leave the "auto update" off. Its very annoying, cause Maps is one of the 1st things that loads on bootup.
Edit: Ok things of interest.. took sim out (that later using airplane mode with sim in) no more rebooting. How odd. T-mobile issue somehow I wonder? Or one of their apps.
Well I wondered if it had been Visual Voicemail.. but thats been inconclusive since right after I rebooted, Google Maps decided to download itself again after I had just uninstalled it... >.>

[Q] Google Play Store won't update apps

When I try to update apps in the Google Play Store, it says, "Downloading" and displays the progress bars, but doesn't actually download anything.
I'm using a rooted Nexus 7 with stock ROM (no mods).
Things I have tried
I have tried clearing data and cache for the Google Play Store and Google Play Services, with and without wifi enabled.
I have tried uninstalling updates for the Google Play Store (how do I reinstall them?).
I have tried removing my Google account and adding it again.
I have tried powering down and restarting -- this causes the Play Store to download for about 5 seconds after I start back up before it stalls again.
I have verified that the wifi connection works just fine.
Other oddities
When I tried to install the recent OTA update, It didn't work (google android on his back with the message, "Error!"), but restarting the device seemed to return everything to normal again. This has happened twice now, and I don't know how to solve it.
Occasionally, the play store will start actually downloading the updates for a minute or two (enough to get several updates at once). Then is stops as suddenly as it started.
Same thing here since I moved to PURITY, then I just moved back to PA 4.0 beta still same problem.
KayvonX said:
When I try to update apps in the Google Play Store, it says, "Downloading" and displays the progress bars, but doesn't actually download anything.
I'm using a rooted Nexus 7 with stock ROM (no mods).
Things I have tried
I have tried clearing data and cache for the Google Play Store and Google Play Services, with and without wifi enabled.
I have tried uninstalling updates for the Google Play Store (how do I reinstall them?).
I have tried removing my Google account and adding it again.
I have tried powering down and restarting -- this causes the Play Store to download for about 5 seconds after I start back up before it stalls again.
I have verified that the wifi connection works just fine.
Other oddities
When I tried to install the recent OTA update, It didn't work (google android on his back with the message, "Error!"), but restarting the device seemed to return everything to normal again. This has happened twice now, and I don't know how to solve it.
Occasionally, the play store will start actually downloading the updates for a minute or two (enough to get several updates at once). Then is stops as suddenly as it started.
Click to expand...
Click to collapse
So a couple things.
First off, do you have a custom bootloader? it seems as you don't as the Android on his back is the stock, but I just wanted to check
Have you ever tried installing an update one at a time? sometimes when I start to receive updates for apps, it just sits there indefinitely, but when I stop all updates and manually go into each app that needs updating and update, that works. I would give that a try
I think I fixed my problem.
I cleared data/cache of Google Play Store in #Settings #Apps #All
But I had to do it multiple time time before it accepted to download again.
And also at one point I formatted the sdcard but still wouldn't download so I tried again multiple times to clear data of Google Play Store.
Now it keeps updating all my apps (update all).

Phone automatically installing unwanted apps!

I just traded my sprint lg v20 for this verizon lg g6 vs988 yesterday because I needed a gsm unlocked phone. Now I finally got a phone my son card works in but I've been up all night trying to fix this issue.
Seemingly at random the phone just starts installing "random" apps that I've never used before. Some of them include
Go90
Wish
Yelp
Yahoo mail
And several others I can't remember at the moment but I'm sure ill be reminded soon. I keep uninstalling them and they keep coming back. By the manner which they are installed on sure they are not normal bloatware. They download silently in the background even while I have an active foreground download going.
I've googled the issue and found no resolution. I also noticed the phone charges ridiculously slowly. The phone was also on an outdated firmware with a security patch from 2017. The built in system update would not detect any update for the phone. I had manually download and install the latest update on the computer last night.
After doing this with a completely fresh factory reset these apps were still installing themselves. I then used verizons pc upgrade assistant again and did a firmware repair but skipped the phone backup step so I again would be starting fresh. Again these app's keep installing themselves.
It seems to be on some kind of interval. After so much time that the phone is running it suddenly install another random app or apps I've never heard of before, then after so long all of a sudden some more different apps suddenly appear.
I also tried malwarebytes and of course it says nothing is wrong. Can someone please help me get this sorted?
Which firmware you have?, maybe it would be the best to flash clean stock firmware with LG UP.
You can find latest kdz here..
https://lg-firmwares.com/lg-vs988-firmwares/
16a download via verizon upgrade assistant. Would reflashing the kdz via lg up do anything different than verizon upgrade assistant?
Ps I had to retype this message 3 times because half way through typing chrome just shut down for no apparent reason.
Finance
Groupon
EBay
Were can I download latest version of lg up. I only found one old for g4 and one that said 1.8.8.0 but wanted me to login.
Suspicious. What I do to prevent problems like this is to disable all apps possible, including googles apps and the Play store crap. Then go in to each app within settings and deny data access to them, clear the data and deny all hardware access that makes sense. For example, Groupon would not need microphone access so that access is removed. I think only the Contacts app has the phone permissions. It takes some time, but worth it. Reboot after you are done and re-check because sometimes the settings don't seem to stick. Maps will still work without Google Services. Using Android_x86 in a VM, trusted apps are downloaded in a virtual machine and then put on the sd card and then installed on the phone. I'm not a very trusting person Its suspect that the "Emergency Alert" app has access to everything and I can't deny microphone or any other access for it.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
I think it may have been the app named "app flash" that was doing it. Its apparently the app verizon added that by default sits on the left side of the home screen. I disabled it from my home screen first while setting up my phone after reset but left app flash active. Its supposed to be some kind of assistant app that recommends apps to install and acts as a hub for all your other apps.
So far I haven't had anything else auto install(nothing visible anyways). After uninstalling all the 10 or so apps that were installed they haven't come back yet. Hopefully it stays that way and nothing malicious going on in the background.
Anyone please link me latest lg up? Still like to a complete fresh firmware install just to be safe. One that will completely wipe everything and install the os fresh.
Both my wife and I have had that happen. The apps we got were Big Farm, TMZ, and some other crappy game.
Our phones are unlocked and rooted, so I immediately did a bare-metal refresh - wiped everything including system and internal storage, and did a complete stock flash from recovery. Since then we have kept "Install from unknown sources" and "Auto-update" both set OFF, and have had no further issue.

Multiple problems-Notifications delayed, Play Store downloads stuck, Some apps broken

Hi, I have a Galaxy S10+ on Verizon in the USA.
Having a few major problems that I just can't figure out:
1. When I try to download apps from the Play store, the download gets to 99 or 100% but never completes the installation. The fix is to go into settings/apps/show system apps/download manager and "force stop." Then the installation will complete.
2. Some apps don't work correctly. For example the CBS Radio News app starts streaming audio, then stops a few seconds later. And the ParKing app sometimes records my location upon disconnection from my car's bluetooth, and sometimes it doesn't.
3. Notifications from all apps are totally unreliable. Sometimes they'll come right away. Sometimes not for hours, and sometimes all at once. And sometimes when tapping on a notification it will bring you into the app. while sometimes it will do nothing.
WHAT I TRIED:
Tried rebooting, clearing data and cache on problem apps.
Cleared data and cache on "Google", Google Play Store and google play services.
Cleared phone's cache partition.
Uninstalled and reinstalled broken apps.
I THOUGHT I FOUND THE SOLUTION:
All these problems went away a month or so ago when I logged out of my google account on the phone. Iogged back in and it all worked great! I thought the problem was solved, but now it's all happening again. Logged of the the google account and back in, but it's still broken this time.
AND:
I had similar problems with my Galaxy S7, and thought the new phone would fix these problems! Is it possible there's something wrong with my google account? How could I have the same problems on both phones?
I haven't yet tried a factory reboot on the S10+, but I did do it on the S7, and after working for a while, the problems came back.
Additional info:
Mobile data and wifi have strong signals.
No custom ROMs, not rooted or anything, just stock the way it came. Only downloaded apps from Play Store. Nothing sideloaded.
All battery optimization is turned off. Power mode set to "high performance."
I've looked everywhere for a solution and have come here to the ultimate experts. You're my last hope!
Thanks in advance for any help you can provide.

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