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Starting this thread to see how many people are having freezing problems with mojo even if ur not and please put say if ur rooted or not and what version and firmware ur using thank you
Have freezing firmware 0202 root mmm 3
rickyd1982 said:
Have freezing firmware 0202 root mmm 3
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Me also, was using Firmware 0202 and he was Rooted.
Rooted. Latest firmware. I've only had freezing when playing The Walking Dead. I have not experienced it with anything else yet. I use MOJO for 1080 movies, streaming, playing android games and emulation, surfing etc. without any issues with those.
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
rickyd1982 said:
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
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I heard about this mounts ago, so why have Mad Catz not fixed this BIG problem yet with a Firmware update???
I think because it's a hardware problem, why else would they not fix that problem with a Firmware?
Rooted latest firmware.
My mojo also locks up while playing Walking Dead and pauses/freezes while downloading from play/app store!
Wifi seemed better for a while but eventually got pauses/freezing on wifi as well.
I have had a support ticket open with Mad Catz for a while now and so far they are blaming it on software
and keep asking me to reset/clear data.
I have asked for a replacement unit to prove it is not hardware but have had no response!
I have two Mojo units and have never experienced any type of freezing issue such as you gentleman (or gentlewoman) speak of. Perhaps you received a bad batch?
So I have recently been experiencing more freezing. First only noticed it when I played Walking Dead as stated above. After a couple of episodes of freezing on that game I just uninstalled it and moved on. More recently after using the MOJO for streaming shows from apps I've been getting the freezing and it will make a humming noise when it freezes. I have noticed this both on a wired connection and wireless. I've also experienced the screen going black while playing a video, but you can still hear the audio. This requires exiting to the home screen and going back into the app and starting the video again from where it left off. Ticket submitted today. I like my MOJO, but this is not acceptable.
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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I have the lead out and have still had the freezing. Everything works great on my Wi-Fi right up until a freezing episode occurs during streaming.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Click to collapse
I also thought it may have been the GMD Auto hide so I uninstalled it and installed "fullscreen". I have had freezing with fullscreen installed as well. It seems to happen randomly during streaming. I'm going to keep testing things out and will probably try The Walking Dead again. I may try a factory reset at some point after I finish playing GTA III if it's still occurring That game has run perfectly though.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Click to collapse
Another app that requires root and does modification to the default user interface. Guys, be careful regarding apps that require root access. If the mojo is not on the supported list for any of these types of apps that actually modify the interface, I would say to proceed with caution. Root is a powerful thing.
rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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Click to collapse
Agreed my wifi is dead locks webpages if it's on with ethernet in,i guess it's a conflict of the m.o.j.o probably saying wifi ethernet wifi ethernet wifi ethernet forever and can't decide so just [email protected] up in a timeout (hangs).Not tried on wifi only yet though must have a go at that,possibly could be the update messed the wifi up on root or on both none root and rooted devices?
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
no more freezing
Just like to report that I have now been going a few weeks now and have had no freezing what soever since I stopped using Ethernet really glad now I didn't send mine of working like a charm
christoph80 said:
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
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Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit if i leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
PHYSC-1 said:
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit ifi leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
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Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
gwaldo said:
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
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Mine went black screen and had to take it back,got a refund now.I am looking at the xiaomi mipad but don't have a clue how much they are or when or if they get released in the uk? Wondering if anyone knows if android possible to install on a jetson tk1 deveoper board as well as maplin have them listed but none in stock?
I'm back to my ouya again i bricked it the other night and spent 48hrs fixing it i wrote a tutorial for people in the same boat now in the ouya help forum here took me ages.I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
Too bad about your mojo.
PHYSC-1 said:
I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
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Click to collapse
No sorry, I don't have an ouya.
Re the jetson tk1 deveoper board, I don't see why it can't run android, I'm sure someone will have a androind rom for it.
got my Nexus Player tonight and, while there are definitely things that need improvement, overall it's pretty good.. I was watching netflix with no issue for about 3 hours, then went to get some dinner.. Came back and it was having issues connecting.. error NW-4-8. signed out and back in and it was able to connect, but now, any time that I start to stream something on netflix, it crashes the entire unit.. my tv starts flashing "No Signal" and i have to unplug/replug it.. This happening to anyone else? I haven't tried reseting it to defaults yet, and will try that if it's not fixed tomorrow, but wanted to see if anyone else was having the same issues..
Haven't seen that myself but try clearing cache/data for netflix before resetting the whole box.
Sent from my Nexus 5
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
melophat said:
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
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Settings (bottom left icon, looks like a gear)-> Apps, find netflix, clear data.
You'll need to resign in, ect. I had to do this the other night on one of my ADT-1's because I had a similar error, and it wouldn't connect to netflix.
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
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Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
toe451 said:
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
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Same! Netflix works great here.
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Luxferro said:
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
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I dont mind a bug or two here and there, plex at least works, just like hulu and all the other basic apps from large streaming companies.. But netflix just freaking crashes the unit.. Its fully unusable with no rhyme or reason why. I've uninstalled, signed in and out, tried both 5ghz and normal networks, reset and started over even and its just not working.. And without root, i cant even install logcat to track down the issue in a more logical manner. Whata even more frustrating is that i seem to be alone wih the issue.. The only thing ive noticed is that when netflix tries to load a video, it'll count 1-6%, jump to 63%, then to 99%, then goes to a black screen. Then my screen flashes no signal. If i hit the home button a few times, itll come back to the home screen, but nothing changes... Anyone elae with ideas, pkease feel free to chime in. Im fairly comfortable with adb abd faatboot if that helps..
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
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Click to collapse
I have this problem as well, trying to watch anything on Netflix turns the video signal off to the TV, pressing back takes me back and turns the display back on. I'm using an older viewsonic TV so I tried moving the player to a newer Samsung tv and it works fine. So I'm just going to go ahead and point my finger at those DRM demons and blame them based solely on conjecture and sit and wait hoping for a patch or fix. (Netflix plays on the viewsonic fine with Roku and Chromecast, just not the nexus player.)
I'm having this same issue. Is there any resolution yet? The TV will flicker about an HDMI-CEC failure when this occurs, so I'm curious if there's a connection there.
Nope -- no connection. I disabled HDMI-CEC on the television, and Netflix still pretends to load the video and then displays a black screen. Tried clearing the Netflix cache and data, but this does nothing to solve the problem. Netflix worked fine for two days, and now this.
Had the same thing happen with the movie play store movie I rented. . Video would go black and only hear the audio. . I can unplug the hdmi from the tv and plug it back in and it will work for awhile. .. called Google they tried to blame it on the movie app.. and of course while on the phone it works fine. . Call google everyone. .
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
melophat said:
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
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FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
strange
PearcePowers said:
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
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Click to collapse
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
melophat said:
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
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Yeah -- it doesn't make any sense to me either. I didn't have issues with any of the other apps when I was having the problem with Netflix going black. Fortunately, I haven't had the Netflix problem since changing the HDMI cable several days ago <knock wood>.
Per my post at http://forum.xda-developers.com/nexus-player/general/netflix-buffering-issues-t2961438, reinstalling NetFlix addressed NetFlix failing to work at all.
since I started this post, I wanted to post an update.. I never was able to get netflix to work in my setup.. I have my tv, hooked into a monoprice HDMI switch, then into the NP.. no other apps were having any issues at all except for the netflix app.. because netflix is 99% of what I would do on the player right now (seeing as there's very little development for it currently), I've returned my NP. I may grab another one at a later date, if development picks up, but right now, that's a device killing issue for me. hopefully nobody else runs into this issue.
I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?
Have you recently performed any updates? Try clearnig the cache and possibly data of the app. If that doesn't fix it, it's a problem with the app version (possibly updated itself, I've noticed the market updates sideloaded apps) or the 1.4 rom update possibly giving you problems.
I'm on the 1.4 Update. I noticed it a day or two before the update though.
I've already updated the Hulu app and I've tried clearing both Cache and Data. The only way to get it ot stop stuttering and freezing is to clear the cache each time before loading the app.
I've been running into this with my Nexus Player and Kindle Fire HDX tablet lately as well. I think a recent update has caused some issues.
Hi '
This problem is nothing but a timing .Sometime it occurs so you should update and clear your device.and then will be ok.Go to the playstore and download latest and update browser.
Hulu locks up or goes to black screen!!
zeebone said:
I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?
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Click to collapse
I have the same issue!!! Using Shield TV Pro on Android 6 (Marshmallow) NOT Rooted... I have to clear the cache as well, but it's something wrong with app. I don't know what, but a previous version doesn't have these issues. I'm a network engineer, so I'm pretty sure it is not an issue with my internal LAN, but can't fully rule out the WAN because of access restrictions past my service connection...lol. Well not legally that is...lol
Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
zoecker said:
Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
Click to expand...
Click to collapse
Have you installed an FTP server / SSL server app on the Shield?
I've been having similar problems, and I already tried disabling the location services, as others have written about on the official Shield forums, but it did not solve it. So I'm trying to find a pattern in when it crashes, and right now it looks like my problem occurs when I have an FTP server / SSL server app running actively and listening on the Shield.
diablodiab said:
Have you installed an FTP server / SSL server app on the Shield?
I've been having similar problems, and I already tried disabling the location services, as others have written about on the official Shield forums, but it did not solve it. So I'm trying to find a pattern in when it crashes, and right now it looks like my problem occurs when I have an FTP server / SSL server app running actively and listening on the Shield.
Click to expand...
Click to collapse
I don't have a FTP or SSL server app installed, I only installed Kodi, Grand Theft Auto San Andreas and ES File Explorer.
zoecker said:
I don't have a FTP or SSL server app installed, I only installed Kodi, Grand Theft Auto San Andreas and ES File Explorer.
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Click to collapse
I have those apps and more installed and have no issues.
I don't have ftp or ssl either.
I have location turned on.
Where are your apps installed?
I have sandiskb128g fit drive as storage instead of internal.
Sent from my Hauwai P9 EVA-L09 using Tapatalk
zoecker said:
Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
Click to expand...
Click to collapse
I have the exact same issue, i'm also using the 2017 shield and it thought it was the sleep settings at first but I made it to sleep in 12 hours and it still happened. Shield rebooted midway while watching kodi.
My 2017 keeps rebooting too and not just with Kodi; Amazon prime rebooted a few times and also had sound sync issues that couldn't be corrected. It's a shame as the picture quality is hugely improved with this device. I'm hoping it's a bad batch and a replacement will resolve the issues.
My 2015 model just did this as well... Was watching a YouTube video and it just turned off completely for no reason, it didn't even reboot on it's own
No problems here with the 2015 model but it could be because I'm running full nougat android.
Same issue here running Shield 2017. Watching movie in KODI 17. This has happened several times today and not only in KODI, in Plex and Twitch app as well.
same prob here, random reboots , factory reset twice , disabled location and uninstalled all sideloaded apps but keeps happening, ive mailed nvidia for a fix but think i might just get a refund as its p#ssing me off now
It's a know problem
See here: forums.geforce.com/default/topic/989667/shield-tv/shield-tv-2017-restarting-during-use-/post/5082477/#5082477
Hi, have you side loaded apps? Be carefull on that, the other day i installed a cleaner app and my shield misbehaved. Thankfully i didnt have many apps installed so i just started to undo things.
Also if you have latest ES File Explorer uninstall it and use an older version like v3.2.5.5 from apkmirror.com
Enviado desde mi Moto X via Tapatalk!
so i have soft-reboots as well while gaming through geforce now on my shield tv 2017.
but i know quite exactly what is causing them: running a vpn with openvpn for android. my isp has like 90% of nvidia servers on their blacklist as it seems...
only way to play is through a vpn. works fine except the random soft-reboots. every 30mins, sometimes only every 2 hours, really random.
Sent from my Nexus 6P using XDA Labs
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
Did you root O6t ?
I saw on one of the post that, there's some issue with Amazon & netflix videos after root.
Grizliez said:
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
Click to expand...
Click to collapse
Are you on the T-Mobile version? The latest OS update pushed out a few days ago broke Play Store certification for many people. That can cause issues with apps that use DRM, like Netflix and I guess maybe Amazon Prime Video. If this is the case, clearing data/storage on the Play Store fixes it. Source.
ETA: Just noticed the timestamp on the OP, doh. Oh well, leaving my post up in case anyone else having this problem more recently comes here looking for answers.