Database Users

how many people on this having problems with freezing on mojo

Starting this thread to see how many people are having freezing problems with mojo even if ur not and please put say if ur rooted or not and what version and firmware ur using thank you

Have freezing firmware 0202 root mmm 3

rickyd1982 said:
Have freezing firmware 0202 root mmm 3
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Me also, was using Firmware 0202 and he was Rooted.

Rooted. Latest firmware. I've only had freezing when playing The Walking Dead. I have not experienced it with anything else yet. I use MOJO for 1080 movies, streaming, playing android games and emulation, surfing etc. without any issues with those.

I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet

rickyd1982 said:
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
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I heard about this mounts ago, so why have Mad Catz not fixed this BIG problem yet with a Firmware update???
I think because it's a hardware problem, why else would they not fix that problem with a Firmware?

Rooted latest firmware.
My mojo also locks up while playing Walking Dead and pauses/freezes while downloading from play/app store!
Wifi seemed better for a while but eventually got pauses/freezing on wifi as well.
I have had a support ticket open with Mad Catz for a while now and so far they are blaming it on software
and keep asking me to reset/clear data.
I have asked for a replacement unit to prove it is not hardware but have had no response!

I have two Mojo units and have never experienced any type of freezing issue such as you gentleman (or gentlewoman) speak of. Perhaps you received a bad batch?

So I have recently been experiencing more freezing. First only noticed it when I played Walking Dead as stated above. After a couple of episodes of freezing on that game I just uninstalled it and moved on. More recently after using the MOJO for streaming shows from apps I've been getting the freezing and it will make a humming noise when it freezes. I have noticed this both on a wired connection and wireless. I've also experienced the screen going black while playing a video, but you can still hear the audio. This requires exiting to the home screen and going back into the app and starting the video again from where it left off. Ticket submitted today. I like my MOJO, but this is not acceptable.

Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go

I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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I have the lead out and have still had the freezing. Everything works great on my Wi-Fi right up until a freezing episode occurs during streaming.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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I also thought it may have been the GMD Auto hide so I uninstalled it and installed "fullscreen". I have had freezing with fullscreen installed as well. It seems to happen randomly during streaming. I'm going to keep testing things out and will probably try The Walking Dead again. I may try a factory reset at some point after I finish playing GTA III if it's still occurring That game has run perfectly though.

JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Another app that requires root and does modification to the default user interface. Guys, be careful regarding apps that require root access. If the mojo is not on the supported list for any of these types of apps that actually modify the interface, I would say to proceed with caution. Root is a powerful thing.

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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Agreed my wifi is dead locks webpages if it's on with ethernet in,i guess it's a conflict of the m.o.j.o probably saying wifi ethernet wifi ethernet wifi ethernet forever and can't decide so just [email protected] up in a timeout (hangs).Not tried on wifi only yet though must have a go at that,possibly could be the update messed the wifi up on root or on both none root and rooted devices?

I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.

no more freezing
Just like to report that I have now been going a few weeks now and have had no freezing what soever since I stopped using Ethernet really glad now I didn't send mine of working like a charm

christoph80 said:
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
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Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit if i leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.

PHYSC-1 said:
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit ifi leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
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Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.

gwaldo said:
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
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Mine went black screen and had to take it back,got a refund now.I am looking at the xiaomi mipad but don't have a clue how much they are or when or if they get released in the uk? Wondering if anyone knows if android possible to install on a jetson tk1 deveoper board as well as maplin have them listed but none in stock?
I'm back to my ouya again i bricked it the other night and spent 48hrs fixing it i wrote a tutorial for people in the same boat now in the ouya help forum here took me ages.I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?

Too bad about your mojo.
PHYSC-1 said:
I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
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Click to collapse
No sorry, I don't have an ouya.
Re the jetson tk1 deveoper board, I don't see why it can't run android, I'm sure someone will have a androind rom for it.

Backdrop Not Activating Automatically

Has anyone else had an issue where the backdrop refuses to kick in automatically after the preset time? It simply won't activate for me on its own (neither daydream nor color works). If I manually start it from the settings menu it will launch. I've tried rebooting the device and it still won't work. Any ideas?
UPDATE: I've been doing some troubleshooting, and after uninstalling Plex and rebooting, backdrop starting working again. I then installed Plex again, and it briefly worked, but then stopped.....so I'm wondering if Plex is causing the issue. I suppose the next step is to leave Plex uninstalled for a while and see what happens.

I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.

arecad said:
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
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I agree. It definitely seems pretty buggy at this point.
So far, in my case though, it's been running much better since I uninstalled Plex. Also, I was having an issue with the microphone on the remote controller REALLY sucking. It would hardly ever work properly. It would regularly not pick up any of what I said or pick up only the first word or so. BUT, since uninstalling Plex, the microphone has been working perfectly. It's like night and day. I'm going to keep monitoring it, but it seems like Plex was definitely causing this problem for me in addition to my backdrop problem.
With all of that said, perhaps you installed a different app that's causing problems for you?

Green flickering w/ Google Play and Netflix

I purchased a Nexus Player the other day and rooted the device. Did all sorts of cool things for testing to see how I'd like to get a final setup going. Once I had everything set, I decided to catch a movie on Netflix. After choosing a movie, I hit play and the movie starts to load. However, right when it got ready to play, the screen started to flicker green. I backed out and tried again but same green flickering.
At that point, I tried to cast from my phone and tablet to the Nexus Player and still got the green flickering screen. I then tried to just play something from Netflix directly from my TV's Netflix app to see if it was an issue with the TV or the Netflix service but it played fine.
So, seems like the Netflix app was broken on the Nexus Player. That's when I decided to try Google Play Movies on the Nexus Player. Same deal... Screen flickers green when I hit play on a movie. I then tried to cast to it and still get green flickering. If I cast to the Chromecast on that same TV, it works fine. So, I thought "ok so looks like video playback is broken on the Nexus Player" .
Wrong again! I tried the Hulu app and YouTube app directly from the Nexus Player and those stream fine. Looked like only Netflix and Google Play Movies apps were broken. So I uninstalled the apps and cleared data/cache but still the same issue.
I unrooted and did a factory reset but still got the green flickering. I checked for updates but I was already updated. I returned my unit thinking I had a defect and when I got the new one, I tested again. This time without a rooted unit. Before I did an app update on the new device and fresh out of the box, I tried Netflix and Google Play Movies. Same deal...green screen flickers when I hit play. So, I then proceed to update Google Play Movies and Netflix since they had updates available. Still the same issue.
With that said, the two units (rooted and stock) have issues with those two apps. I called Google for support and we got up to level three support. They suggested I try to exchange it one more time and now I have a third unit with the same issue on those two apps. Still green flickering. Even my HDHomeRun works well streaming live TV to it.
I don't know what to do at this point. Is anyone experiencing these issues with Netflix and Google Play Movies on their Nexus Player? Any other suggestions? I switched the HDMI cable and even the ports. For what it's worth, my TV has HDMI 2.0

For what it's worth, it sounds like the only thing you haven't tried is a different tv/monitor. Do you have another screen you can try it out on? What kind of TV is it?
Google results are weird on this one. Free recommendations to find and install Netflix 1.3 and if that doesn't work then try installing "Full!Screen" or a screen rotation forcing app and rotate it a few times to make the flicker go away. Not a solution, I know, but maybe a workaround.

Same here
unix4linux said:
I purchased a Nexus Player the other day and rooted the device. Did all sorts of cool things for testing to see how I'd like to get a final setup going. Once I had everything set, I decided to catch a movie on Netflix. After choosing a movie, I hit play and the movie starts to load. However, right when it got ready to play, the screen started to flicker green. I backed out and tried again but same green flickering.
At that point, I tried to cast from my phone and tablet to the Nexus Player and still got the green flickering screen. I then tried to just play something from Netflix directly from my TV's Netflix app to see if it was an issue with the TV or the Netflix service but it played fine.
So, seems like the Netflix app was broken on the Nexus Player. That's when I decided to try Google Play Movies on the Nexus Player. Same deal... Screen flickers green when I hit play on a movie. I then tried to cast to it and still get green flickering. If I cast to the Chromecast on that same TV, it works fine. So, I thought "ok so looks like video playback is broken on the Nexus Player" .
Wrong again! I tried the Hulu app and YouTube app directly from the Nexus Player and those stream fine. Looked like only Netflix and Google Play Movies apps were broken. So I uninstalled the apps and cleared data/cache but still the same issue.
I unrooted and did a factory reset but still got the green flickering. I checked for updates but I was already updated. I returned my unit thinking I had a defect and when I got the new one, I tested again. This time without a rooted unit. Before I did an app update on the new device and fresh out of the box, I tried Netflix and Google Play Movies. Same deal...green screen flickers when I hit play. So, I then proceed to update Google Play Movies and Netflix since they had updates available. Still the same issue.
With that said, the two units (rooted and stock) have issues with those two apps. I called Google for support and we got up to level three support. They suggested I try to exchange it one more time and now I have a third unit with the same issue on those two apps. Still green flickering. Even my HDHomeRun works well streaming live TV to it.
I don't know what to do at this point. Is anyone experiencing these issues with Netflix and Google Play Movies on their Nexus Player? Any other suggestions? I switched the HDMI cable and even the ports. For what it's worth, my TV has HDMI 2.0
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I've had these exact same problems with mine since day 1. these things are trash.

It looks like Netflix has been deactivated on this device

Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?

2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
But yeah Netflix for Android TV is quite buggy - a lazy port by the looks of it.

I got this Bs twice tonight.. like seriously? wtf is going on
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Just got off the phone with netflix
had this happening, literally after every episode tonight. after troubleshooting everything at my house, thoroughly, I spent about an hour going through things with netflix support. apparently this is a known issue and for now there was no resolution. he said give it some time and check back if not resolved after having been escalated to tier 3 support.

Yeah it was quite bad, I noticed it seemed to be triggered consistently just after autoplaying a new episode - always within the first 30 seconds - but not after manually picking the next ep.

yup same here. honestly, I bought my dad a fire TV and myself a nexus and this nexus is garbage compared to the fire TV.. especially since I'm a prime member. I might just buy a fire TV and sell this pos.
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Keep getting it too.
Really annoying.
Thought it was because I'm using it through a VPN / UnoTelly DNS but seems like it's just their terrible, terrible app being terrible.

clanbartok said:
Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?
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I have a Nexus Player and started getting this about 48 hours ago. It's annoying. Thanks for the workaround... I'll have to try that! I'm sick and tired of having to login after ever darn episode!!!

I do have the same problem, but i use dns4me.
on the help center (for xbox), it says that you should put dns settings on automatic.

Same issue here. Could it be related to IPv6 DNS? I have IPv6 6to4 turned on in my router and the IPv6 DNS is visible in the settings but no IPv6 adress is assigned for the device in the settings. Also in contact with the Netflix support here in Sweden, they called to US and they will investigate an call back in a few days. What ROM do you others guys use? Stock? I installed CM to be able to mount USB for Kodi.

This just started happening to me last night as well and now I have to keep logging in after every show. Time to hit them up....

I'm in the same boat guys.
I guess the bright side is I finally got around to installing cyanogenmod which of course didn't fix the issue.

I'm having this issues since a week or two. It must be a problem on the apps side only. More and more Playstore reviews and forum posts are coming up about this.
In a netflix support chat, they said that they are already working on a fix for this ... I hope so, because that's really lame.

Just came by to say the same thing is happening to me. Spent an hour on the phone with Netflix tech support, tried everything on my end, still having the same problem. Hope enough people call tech support so they know this is an issue.

i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
ghtop said:
2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
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marctronixx said:
i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
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The bug is triggered when autoplaying episodes, not when manually selecting them.
Edit: may be related to Settings > Help > Device, UI Build: release-20150707_170-zircon.

Same thing, asus nexus player
Got the exact same thing with my Asus Nexus Player.. 2.2.1 Build 643 of netflix app..
Need to reactivate every time it autoplays i to the next episode.. Manual select seems to br the workaround atm, tho quite annoying

I also have this problem, latest netflix on nexus plater stock rom

Me too. Netflix support just ask to sign out of app, power down the nexus player for a minute, power it back up, sign back in. Seemed to fix it, but then it was doing it again as soon as I actually watched an episode rather than just fast forwarding to the last 30 seconds.
Tried a clearing of the app data, didn't help. Tried a factory reset, that didn't help either.

longer explanation...
ok besides the fact the original episodes of mission impossible and knight rider are no longer on the site (expired licenses), i played one full episode of star trek, the original series (these shows are great background flicks whilst one is doing other things) and i was not forced out or required to sign off/on.
a bit of an aside, i have an ipad i have on my elliptical that i view whilst exercising, and when i would switch from that to the htpc i would sometimes have to re-log back in on the htpc. the error would say something to the effect of i cant be logged onto two different places at the same time, even though both devices (the htpc and ipad) are on the same network and subnet. i just figured the apple app has a different way of signing in. this error just started happening a couple weeks ago (i was using the ipad for months prior), so now i just turn on the television that the htpc is on and just view that whilst working on the machine and not had to re-log into the htpc (which is just the website netflix.com).

Google Home Mini , Netflix issues.

So I recently bought a google home mini , linked it with my shield . I Was able to use voice commands to launch Netflix on my sheld tv. But for some reason , it's stopped working. Now all I get I " Cant play Netflix on Android TV" .
How many others are experiencing this issues?
Thanks

Never worked for me. I read a short while back that Google had/was fixing Netflix for Android TV through Assistant, but I'll keep holding my breath for a while longer......

Blindfold_NL said:
Never worked for me. I read a short while back that Google had/was fixing Netflix for Android TV through Assistant, but I'll keep holding my breath for a while longer......
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Yeah I saw that article on Android police posted in October.
It's very frustrating, mostly because I worked for a few days than it just stopped .
Ridiculous that google products can't work properly with one another [emoji1]
Link to Donate, Thank You! https://bit.ly/2OVkQOm

ACHILLES R32 said:
Yeah I saw that article on Android police posted in October.
It's very frustrating, mostly because I worked for a few days than it just stopped .
Ridiculous that google products can't work properly with one another [emoji1]
Link to Donate, Thank You! https://bit.ly/2OVkQOm
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Yeah, well. TBH I'm surprised it somehow worked for you at all. I got the "I can't cast to Android TV yet" message from the beginning.
That was the only reason I was hoping for the Shield wall outlet plugin they had announced. That should have prevented these issues and worked directly for all the shield items. But then the Android Mini was released, which made it (mostly) useless (well except for people like us who would actually like full compatibility).

Blindfold_NL said:
Yeah, well. TBH I'm surprised it somehow worked for you at all. I got the "I can't cast to Android TV yet" message from the beginning.
That was the only reason I was hoping for the Shield wall outlet plugin they had announced. That should have prevented these issues and worked directly for all the shield items. But then the Android Mini was released, which made it (mostly) useless (well except for people like us who would actually like full compatibility).
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Here in the US I don't have any problem. Kids use it more than anyone else in the house.
"Hey Google, play ninjago on Netflix on Shield"
"Hey Google, play transformers on Netflix on Patio" (Chromecast)
TV turns on (CEC), show starts playing...
And the final one:
"Ok google, turn off shield"..."Ok, turning the Shield Off". Everything turns off.

MrBungle67 said:
Here in the US I don't have any problem. Kids use it more than anyone else in the house.
"Hey Google, play ninjago on Netflix on Shield"
"Hey Google, play transformers on Netflix on Patio" (Chromecast)
TV turns on (CEC), show starts playing...
And the final one:
"Ok google, turn off shield"..."Ok, turning the Shield Off". Everything turns off.
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Click to collapse
Yeah. First one gives me the "I cannot play to android tv yet"
Second one works fine (to my Chromecast in Bedroom). also can turn the Bedroom tv on through CEC.
Last one I don't use that way, since I use a Harmony, but I can turn everything (shield, amp and tv) off by giving the correct Harmony command and it turns everything off (or changes profiles if I want to change from Shield to Playstation, or watching TV).
So basically everything works except casting the Netflix to Shield, which they promised would start working and seeing that it works for you, I would think it shouldn't take that long anymore (I think I even have language set to English, US, but I'll check if it's not set to UK which if that's the case could be an issue).