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[Q] mojo freezing while on internet

Recently my mojo is freezing while I'm on the internet. Im wondering if anybody else is having this issue. It is annoying having to unplug and restart it. It happens while connected through cable & wifi.Any advice is appreciated

mokdakid said:
Recently my mojo is freezing while I'm on the internet. Im wondering if anybody else is having this issue. It is annoying having to unplug and restart it. It happens while connected through cable & wifi.Any advice is appreciated
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I've had it happen to me a couple of times over the last couple of days while watching "bootleg" cable channel video streams using the web browser (not Dolphin). Like you, I've had to unplug to restart.

If you use Dolphin does the same issue occur?

No problems with Lightning Browser. It's been updated to work with the MOJO.

Mad Catz Rich said:
If you use Dolphin does the same issue occur?
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I used Dolphin to stream a bootleg channel for a couple of hours this afternoon with no issue. I'll test it more later.

It doesn't matter what I'm doing and it randomly freezes

Have you tried a different browser though? Give a few of them a try and see if it makes any difference (Lightning, Dolphin... there are others, especially if you're rooted).

Domomojo said:
I used Dolphin to stream a bootleg channel for a couple of hours this afternoon with no issue. I'll test it more later.
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Using Dolphin, I've been streaming the same bootleg channel that was locking up MOJO while using the pre loaded browser (the name escapes me, but has the blue globe as its icon) for roughly six hours over the last couple of days with no issues.
I'll try the pre loaded browser again later and see it MOJO locks up again.

Domomojo said:
Using Dolphin, I've been streaming the same bootleg channel that was locking up MOJO while using the pre loaded browser (the name escapes me, but has the blue globe as its icon) for roughly six hours over the last couple of days with no issues.
I'll try the pre loaded browser again later and see it MOJO locks up again.
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For what it's worth, I just tried to watch streaming video with the pre loaded browser. My MOJO froze after about 5 minutes, requiring a reboot. I'm concluding the issue must be browser related. If it ever happens with Dolphin, I'll post about it.

Domomojo said:
For what it's worth, I just tried to watch streaming video with the pre loaded browser. My MOJO froze after about 5 minutes, requiring a reboot. I'm concluding the issue must be browser related. If it ever happens with Dolphin, I'll post about it.
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Same problem i did a factory reset and it's the same
i think it's a nand problem or cache that can be solved by a software update

how many people on this having problems with freezing on mojo

Starting this thread to see how many people are having freezing problems with mojo even if ur not and please put say if ur rooted or not and what version and firmware ur using thank you

Have freezing firmware 0202 root mmm 3

rickyd1982 said:
Have freezing firmware 0202 root mmm 3
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Me also, was using Firmware 0202 and he was Rooted.

Rooted. Latest firmware. I've only had freezing when playing The Walking Dead. I have not experienced it with anything else yet. I use MOJO for 1080 movies, streaming, playing android games and emulation, surfing etc. without any issues with those.

I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet

rickyd1982 said:
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
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I heard about this mounts ago, so why have Mad Catz not fixed this BIG problem yet with a Firmware update???
I think because it's a hardware problem, why else would they not fix that problem with a Firmware?

Rooted latest firmware.
My mojo also locks up while playing Walking Dead and pauses/freezes while downloading from play/app store!
Wifi seemed better for a while but eventually got pauses/freezing on wifi as well.
I have had a support ticket open with Mad Catz for a while now and so far they are blaming it on software
and keep asking me to reset/clear data.
I have asked for a replacement unit to prove it is not hardware but have had no response!

I have two Mojo units and have never experienced any type of freezing issue such as you gentleman (or gentlewoman) speak of. Perhaps you received a bad batch?

So I have recently been experiencing more freezing. First only noticed it when I played Walking Dead as stated above. After a couple of episodes of freezing on that game I just uninstalled it and moved on. More recently after using the MOJO for streaming shows from apps I've been getting the freezing and it will make a humming noise when it freezes. I have noticed this both on a wired connection and wireless. I've also experienced the screen going black while playing a video, but you can still hear the audio. This requires exiting to the home screen and going back into the app and starting the video again from where it left off. Ticket submitted today. I like my MOJO, but this is not acceptable.

Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go

I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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I have the lead out and have still had the freezing. Everything works great on my Wi-Fi right up until a freezing episode occurs during streaming.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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I also thought it may have been the GMD Auto hide so I uninstalled it and installed "fullscreen". I have had freezing with fullscreen installed as well. It seems to happen randomly during streaming. I'm going to keep testing things out and will probably try The Walking Dead again. I may try a factory reset at some point after I finish playing GTA III if it's still occurring That game has run perfectly though.

JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Another app that requires root and does modification to the default user interface. Guys, be careful regarding apps that require root access. If the mojo is not on the supported list for any of these types of apps that actually modify the interface, I would say to proceed with caution. Root is a powerful thing.

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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Agreed my wifi is dead locks webpages if it's on with ethernet in,i guess it's a conflict of the m.o.j.o probably saying wifi ethernet wifi ethernet wifi ethernet forever and can't decide so just [email protected] up in a timeout (hangs).Not tried on wifi only yet though must have a go at that,possibly could be the update messed the wifi up on root or on both none root and rooted devices?

I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.

no more freezing
Just like to report that I have now been going a few weeks now and have had no freezing what soever since I stopped using Ethernet really glad now I didn't send mine of working like a charm

christoph80 said:
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
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Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit if i leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.

PHYSC-1 said:
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit ifi leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
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Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.

gwaldo said:
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
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Mine went black screen and had to take it back,got a refund now.I am looking at the xiaomi mipad but don't have a clue how much they are or when or if they get released in the uk? Wondering if anyone knows if android possible to install on a jetson tk1 deveoper board as well as maplin have them listed but none in stock?
I'm back to my ouya again i bricked it the other night and spent 48hrs fixing it i wrote a tutorial for people in the same boat now in the ouya help forum here took me ages.I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?

Too bad about your mojo.
PHYSC-1 said:
I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
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No sorry, I don't have an ouya.
Re the jetson tk1 deveoper board, I don't see why it can't run android, I'm sure someone will have a androind rom for it.

It looks like Netflix has been deactivated on this device

Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?

2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
But yeah Netflix for Android TV is quite buggy - a lazy port by the looks of it.

I got this Bs twice tonight.. like seriously? wtf is going on
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Just got off the phone with netflix
had this happening, literally after every episode tonight. after troubleshooting everything at my house, thoroughly, I spent about an hour going through things with netflix support. apparently this is a known issue and for now there was no resolution. he said give it some time and check back if not resolved after having been escalated to tier 3 support.

Yeah it was quite bad, I noticed it seemed to be triggered consistently just after autoplaying a new episode - always within the first 30 seconds - but not after manually picking the next ep.

yup same here. honestly, I bought my dad a fire TV and myself a nexus and this nexus is garbage compared to the fire TV.. especially since I'm a prime member. I might just buy a fire TV and sell this pos.
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Keep getting it too.
Really annoying.
Thought it was because I'm using it through a VPN / UnoTelly DNS but seems like it's just their terrible, terrible app being terrible.

clanbartok said:
Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?
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I have a Nexus Player and started getting this about 48 hours ago. It's annoying. Thanks for the workaround... I'll have to try that! I'm sick and tired of having to login after ever darn episode!!!

I do have the same problem, but i use dns4me.
on the help center (for xbox), it says that you should put dns settings on automatic.

Same issue here. Could it be related to IPv6 DNS? I have IPv6 6to4 turned on in my router and the IPv6 DNS is visible in the settings but no IPv6 adress is assigned for the device in the settings. Also in contact with the Netflix support here in Sweden, they called to US and they will investigate an call back in a few days. What ROM do you others guys use? Stock? I installed CM to be able to mount USB for Kodi.

This just started happening to me last night as well and now I have to keep logging in after every show. Time to hit them up....

I'm in the same boat guys.
I guess the bright side is I finally got around to installing cyanogenmod which of course didn't fix the issue.

I'm having this issues since a week or two. It must be a problem on the apps side only. More and more Playstore reviews and forum posts are coming up about this.
In a netflix support chat, they said that they are already working on a fix for this ... I hope so, because that's really lame.

Just came by to say the same thing is happening to me. Spent an hour on the phone with Netflix tech support, tried everything on my end, still having the same problem. Hope enough people call tech support so they know this is an issue.

i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
ghtop said:
2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
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marctronixx said:
i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
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The bug is triggered when autoplaying episodes, not when manually selecting them.
Edit: may be related to Settings > Help > Device, UI Build: release-20150707_170-zircon.

Same thing, asus nexus player
Got the exact same thing with my Asus Nexus Player.. 2.2.1 Build 643 of netflix app..
Need to reactivate every time it autoplays i to the next episode.. Manual select seems to br the workaround atm, tho quite annoying

I also have this problem, latest netflix on nexus plater stock rom

Me too. Netflix support just ask to sign out of app, power down the nexus player for a minute, power it back up, sign back in. Seemed to fix it, but then it was doing it again as soon as I actually watched an episode rather than just fast forwarding to the last 30 seconds.
Tried a clearing of the app data, didn't help. Tried a factory reset, that didn't help either.

longer explanation...
ok besides the fact the original episodes of mission impossible and knight rider are no longer on the site (expired licenses), i played one full episode of star trek, the original series (these shows are great background flicks whilst one is doing other things) and i was not forced out or required to sign off/on.
a bit of an aside, i have an ipad i have on my elliptical that i view whilst exercising, and when i would switch from that to the htpc i would sometimes have to re-log back in on the htpc. the error would say something to the effect of i cant be logged onto two different places at the same time, even though both devices (the htpc and ipad) are on the same network and subnet. i just figured the apple app has a different way of signing in. this error just started happening a couple weeks ago (i was using the ipad for months prior), so now i just turn on the television that the htpc is on and just view that whilst working on the machine and not had to re-log into the htpc (which is just the website netflix.com).

Trouble with Hulu App?

I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?

Have you recently performed any updates? Try clearnig the cache and possibly data of the app. If that doesn't fix it, it's a problem with the app version (possibly updated itself, I've noticed the market updates sideloaded apps) or the 1.4 rom update possibly giving you problems.

I'm on the 1.4 Update. I noticed it a day or two before the update though.
I've already updated the Hulu app and I've tried clearing both Cache and Data. The only way to get it ot stop stuttering and freezing is to clear the cache each time before loading the app.

I've been running into this with my Nexus Player and Kindle Fire HDX tablet lately as well. I think a recent update has caused some issues.

Hi '
This problem is nothing but a timing .Sometime it occurs so you should update and clear your device.and then will be ok.Go to the playstore and download latest and update browser.

Hulu locks up or goes to black screen!!
zeebone said:
I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?
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I have the same issue!!! Using Shield TV Pro on Android 6 (Marshmallow) NOT Rooted... I have to clear the cache as well, but it's something wrong with app. I don't know what, but a previous version doesn't have these issues. I'm a network engineer, so I'm pretty sure it is not an issue with my internal LAN, but can't fully rule out the WAN because of access restrictions past my service connection...lol. Well not legally that is...lol

Shield TV Pro Video Streaming Problems and other Issues

I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.

dk1keith said:
I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.
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Are you rooted?

jionny said:
Are you rooted?
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Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.

dk1keith said:
Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.
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Do you know if having twrp installed will hinder upgrading firmware? i
---------- Post added at 07:32 AM ---------- Previous post was at 07:22 AM ----------
jionny said:
Do you know if having twrp installed will hinder upgrading firmware? i
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Lol nevermind wrong post I thought I was posting in the Huawei Mediapad M3 section, got confused as I have xda Shield Tv and Huawei tabs open in my browser