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Hello, I'm experiencing this weird issue with my phone, after last update few days ago I put the phone on my Samsung S4 dock and the pop-up saying that charging has been disabled because the usb port was wet or dirty, but the phone was perfectly dry. Then I tried to charge it with a USB cable and IT WORKED and with wall charger (quick charge) as well but when I put it on the dock the damn moisture detection alert pops up and it doesn't charge.
I also tried with another dock, Samsung Tab4 dock (the big white one) and nothing changes, but both docking stations work with my girlfriend's S4....
I'm going crazy, please help me....
cZnbT3xc
Had the exact same problem with my s7. I think it must be a bug in the update. Kept getting moisture detected when in desk and car dock but not on normal charger. Had to flash back to previous firmware to fix the problem. Going to wait until next update and hope the problem is fixed.
Had the exact same problem as well. I did not flash it back to the previous firmware version and was hoping that the next update would fix the problem but unfortunatly it didn't. I updated my S7 a few days ago and the problem is still there. I keep my fingers crossed that they will soon fix it in one of their futur updates.
Same issue
I was googling for a solution and came across this thread so thought I'd reply and see if it's been resolved for anyone else.
Whenever I plug in to my car charger I get the "moisture detected" message. I can charge fine from a wall charger. My phone is the S7 Edge. It started doing it after the last update. My phone has never been in water, or even splashed. It's frustrating, due to my job, I use the car charger far more often, and now I can't.
I was also searching the web for a solution and came across this thread. My phone is a Samsung Galaxy S7 (no edge) and has the exact same behaviour since I've updated it in early September.
I am trying to charge it on an official Samsung dock from a few years back (Galaxy S3). Everytime I get the moisture detected error, however it charges fine on every other charger I have. The latest October update didn't fix this problem
Same issue
Seagal619 said:
I was googling for a solution and came across this thread so thought I'd reply and see if it's been resolved for anyone else.
Whenever I plug in to my car charger I get the "moisture detected" message. I can charge fine from a wall charger. My phone is the S7 Edge. It started doing it after the last update. My phone has never been in water, or even splashed. It's frustrating, due to my job, I use the car charger far more often, and now I can't.
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Click to collapse
Hello, I experience the same issue. Whenever I plug in the phone to my car it detects moisture although the phone has never been in any contact with water whatsoever. Wall chargers work perfectly fine. Is this issue connected to the latest update?
Are there any updates on this topic, any solutions?
Thanks a lot!
having same problem with my s7. Both of my Motorola car chargers cause this error message to occur, although the chargers work fine when charging my car's Bluetooth speaker. my other chargers in the house work fine also.
I feel your pain
Exact same issue with a brand new, mint from the box S7 Edge. It displays the "moisture detected" message on all three docks in my house, yet is fine charging off a cable, with an adaptive fast charger, regular charger or even the wall wart that came with a Google Chrome Audio. It looks like something the dock sends out to tell devices that attach to it is confusing the phone firmware. I had a Note 4 prior to this, and the dock nullified the adaptive smart charger function, so clearly there is something more than just pass thru going on with the docks. It did charge the Note 4 though, albeit at the slow rate.
Same here, S7 edge charges perfectly on all cable and cheap China docks, but NOT on the official Samsung EDD-D200BE. The only difference I see is that all cheap dock are really pass thru and this Samsung dock is trying to do something with audio (has a audio jack) and other intelligent things.
Probably too intelligent for their own S7.
Hello boys! I have a very serious problem with my LE PRO 3. Since yesterday, the following is happening BUG: When I connect the charger, it does not load immediately. It only loads if I reboot the device. And if I take it out and put it back, it stops loading again. This also happens when I connect to the PC. The device only recognizes if I leave the cable connected and restart. With the headset the same thing. It only recognizes if I leave it connected and restart the device. I'm on the Cydrass Google edition ROM, and my device is the x720 version. I have already switched to other ROMs (LineageOs, Ressuection Remix, and even the Chinese STOCK ROM 26s, and the problem still persists!) Apparently it's a serious problem recognizing my USB port I do not know what else to do! Please, help me!
even first buy , do you have problem ?
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
orsonbear said:
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
Click to expand...
Click to collapse
I already wrote this up in Omni thread, so I'll keep it short. I've also been experiencing this same issue for a while now, it first happened on stock rom, reboot solves it. Darko tried a fix in his eas kernel, seems to fix it (so maybe somehow kernel related). I believe it might be somehow related to the usb-c controller, cause I found cases online of similar issues with pixel phones (i believe the controller manufacturer is the same as in our phones). I actually know the exact moment when my problems first began, after I used my OTG adapter to connect a usb mouse. Few hours after that, the phone wouldnt charge.
{Disclaimer - this part is purely my theory}
I think it maybe somehow related to a safety "switch/fuse" of sorts, or something to do with static discharge or something similar, and here's why. I did a loot of trial and error since the first time it happened to me cause it scared the sh*t outta me, thinkin my phone is broken. I am vigilant about careful handling of usb ports and such, (ocd-ish really) so theres no way I physically damaged it, its not loose one bit, cleaned it out, tried wiggling the cable around anyway, has no effect, so I excluded the possibility of a faulty port/soldering. A few occurences to note
No1 - if I plug my phone in the charger first, and then plug the charger in the outlet, it breaks the port, I have to reboot to fix it. But plug the charger in the outlet first, then the cable to the phone - no problem. (Static discharge of sorts?)
No2 - since it started happening, the only way my usb-c OTG adapter works is if i first plug the adapter in the phone, and then the desired usb device in the adapter. If i try to plug the adapter in the phone w/say a usb stick already connected to it - no go, doesnt work.
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in undetermined state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
@orsonbear, thats my train of thought aswell, micro discharges occuring while plugging/unplugging causing the controller to freak out, or potentially damage the tiny connections (micro usb only had 4 wires vs 24! in usb-c). But I believe the problem lies somewhere on the software/firmware side, mainly because a reboot solves any issue I have. And also I just remembered, the first time it happened to me was a couple of days after I updated my firmware while updating to 19s, or 20s, cant recall precisely. Anywho, for me it's a minor nuissance, not like the OP who can only connect his phone once before rebooting (I can go for weeks before it occurs).
orsonbear said:
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in indeterminated state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
Click to expand...
Click to collapse
Yes,
I thought about letting the phone down completely, and see if that does not happen anymore!
Same problem here
Days ago it start happen, exactly how you say, i never change the stock software and it start happen randomly, I have to reboot to recognize anything that I plug into the USB c port, I try factory reset and change from 26s to 23s and it keeps happening so maybe I'm pretty ****ed, someone help me, in my country no one will fix the port u.u (sorry for my English).
Hellao! I'm having a very similar issue, charging works fine and the pc detects the phone but OTG and the audio on my headset is not working. Did someone of you find a solution to this problem?
1. x720, x722 or x727?
2. Where did you buy the phones? (Store names)
3. What kind of USB-C cable were you using? The one that came in the box? Have you used other USB-C cables and adapters to see if it works?
This could be hardware failure due to a lack of QCing from LeEco (just your average hardware issue) or a USB-C cable issue. It's ver. 1.0 on all LeEco Pro 3 models (right)? So I can't say it's the cable for sure. Has anyone attempted to take the phone apart to replace the port? do they even sell the port replacement?
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Linkan78 said:
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Click to expand...
Click to collapse
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
sk8223 said:
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
Click to expand...
Click to collapse
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Linkan78 said:
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Click to expand...
Click to collapse
Maybe it's not plugged in or attached correctly so the phone doesn't detect it. Sounds like a hardware issue to me, in all honesty. I once took apart my iPhone 5 to replace the non-functional home button and it wouldn't work no matter what I tried. I had to remove the battery, reseat it, and then attach the home button again. It finally worked after a reboot.
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
blanktape said:
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
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Click to collapse
i got charging problem dude after second day of use just got it last night x727.ffs.
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Anthp said:
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
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Click to collapse
This my advice to anybody considering buying this phone don't why you will get zero support from letv.
I got luckey I have zero problems with phone .
I recommend spending more money and getting a supported phone by the maker.
If you do buy one buy it from Amazon where get a warranty on it.
Sent from my LEX727 using xda premium
Somebody fixed thuis allready as my le2 x626 only detects charging by USB when in fact its connected to the AC adapter.
And extremly slow charging from 9 to 100 % more then ó hours.
Also the phone`s microphone is nog working at all!! And the headphone is nog working!
please help
Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
ait1071 said:
Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
Click to expand...
Click to collapse
I seem to be having the same issues won't charge at all with the Samsung fast charger but it will charge in the car and my USB outlet and a Chromecast charger. Updated this morning to the latest firmware, also unlocked gs8
Sent from my SM-G950U1 using Tapatalk
Okay so what I have found out is even with the cable and a few setting changes it will occasionally say it is fast charging however it never pulls more than 5v which defeats the purpose of quick charge.
Disgusted...
Same here; disgusted with the entire issue... Pay good money, longtime loyal customer, trust now eroded... Even went through reformatting the phone, did not help; waste of time... Thinking of switching to iPhone...
It's the cable and/or power brick. Also we're still on march secuirity, Sammy ain't that fast.
I have the same problem, when I upgraded from android 7 to 9, I lost the fast charge, I'm trying to find a solution.
the usb port says it is wet.
when the cell phone is turned off it is constantly informing that it is wet and the phone is trembling.
when it is on, it charges, however in a normal way, without the fast charge
solved.
i am using this kernel https://forum.xda-developers.com/ga...velopment/kernel-a2n-kernel-20181205-t3875640
i get back my fast chargin
So I have a strange problem. A few days ago I discovered the phone was charging so slowly and on the lock screen a text appeared: "Charging slowly". It's equivalent to USB charging with a PC or notebook. However I use wall charger the same as before, from October 2017. Ok, I thought the charger has some failures, tried an other one. Same.. "Charging slowly" (I used this second charger before and it worked well..) Then I changed the cable. Same message (I also used this cable so 100% it's not defective).
I tried 3 roms. Refleashed the stock, RR and AEx. Tried different kernels: void, mint, franco. Nothing has changed.
May it be a hardware-related issue?
Thank you
Hi did you managed to find a fix?
I am having the same issue - lock screen a text appeared: "Charging slowly". Switched few cables still having same problem. I am convinced is not cable or charger issue.
Your wall charger is most likely the problem, even official can fail, you need a powerful aftermarket to test, it could be the cable but most likely the charger no providing enough power.
No A1 but android, see here: https://android.stackexchange.com/q...d-phone-charging-slowly-how-to-make-it-faster
I use either samsungs ep-ta20ewe or lg's mcs- h04er charging between 1600-2000 mA in accubattery pro.
I've switched few cables and 2A chargers. All getting the same "Charging slowly message"
The reason why most of you are charging so slow is because most likely, your phones are warm
As soon as the battery reaches 38°c, charging begins to slow down and will continue to be slow unless you cool the phone down
The battery temp is ok. 34°C
Solution: USB module replacement
I got back my A1 about two weeks ago. The service replaced the USB module at the bottom of the phone and now it works. I used a Tronsmart QC2 charger before. Since it's been repaired I use the stock charger. I was a bit curious and tried a few days ago with the Tronsmart. Same message: "charging slowly".
I think my Tronsmart charger is deffective and now I avoid using it..
Sum up, the repair shop diagnosed the problem. The phone became deffective but they are not sure why. The USB module replace turned it good again but with the Tronsmart charger it still doesn't work. I have to use the stock charger.
(also works with other chargers from my old Samsung phones). Interesting.
(they changed the USB module under warranty, but otherwise it costs in Hungary 10 000 HUF (~31 EUR, ~36 USD).
(refer to my thread opening post, before the USB replacement, the charging with the stock one was as slow as with other chargers, ~200mah, after replacement it's ~1800mah again)
I replaced the A1 USB C module and this fixed the problem
airyshaggy said:
I replaced the A1 USB C module and this fixed the problem
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Click to collapse
The same solution as in my case. Nice to hear it fixed this annoying issue.
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
inaitsil said:
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
Click to expand...
Click to collapse
Install Ampere from the Play store and check the speed. It should be ~1400mha.
Having the same issue but i found a tricky solution
I am currently running dotOS and earlier I was on Pixel Experience...on the lock screen i used to get this message along with the current and the voltage readings (mA and V) so all I did was I tried to remove and put the cable back in the phone and everytime the values changed a bit....doing this 3-4 times gave me the reading around (1700-2000) mA and 3(.9-4.1)V and the message said charging...and sometimes it said charging rapidly....and if it didn't work out then I flipped the cable( like I was putting the USB in the wrong direction).....WORKS EVERY TIME
Hi, I have some trouble with charging port in S8(Pie|snapdragon)At first it sometimes said that there was moisture in charging port , however I didn't put my phone near water at all.When I try to charge my S8 with original charger it doesn't say it's fast charge.In addition when I connect some devices via OTG it doesn't have any response.I mean what it can be?Or anyone has similar problem.Any solutions?
Rey_Broncas said:
Hi, I have some trouble with charging port in S8(Pie|snapdragon)At first it sometimes said that there was moisture in charging port , however I didn't put my phone near water at all.When I try to charge my S8 with original charger it doesn't say it's fast charge.In addition when I connect some devices via OTG it doesn't have any response.I mean what it can be?Or anyone has similar problem.Any solutions?
Click to expand...
Click to collapse
Try to clean charge port, i was have the same problem and solved with a good clean.
Rey_Broncas said:
Hi, I have some trouble with charging port in S8(Pie|snapdragon)At first it sometimes said that there was moisture in charging port , however I didn't put my phone near water at all.When I try to charge my S8 with original charger it doesn't say it's fast charge.In addition when I connect some devices via OTG it doesn't have any response.I mean what it can be?Or anyone has similar problem.Any solutions?
Click to expand...
Click to collapse
it appeared after last update, am i right?
hi
sorry to bother but this is development not asking section
greetz benji
No but it should be in general as it seems to be a growing issue since last update. I have been hearing a lot of stories since August update.
warriorofice said:
Try to clean charge port, i was have the same problem and solved with a good clean.
Click to expand...
Click to collapse
It doesn't help , tried to clean as far as I could
progressfx said:
it appeared after last update, am i right?
Click to expand...
Click to collapse
It appeared after last updates ( not exactly after August security update ) precisely after July or June
Update: sometimes as I already mentioned it shows that there's a moisture in port and I can't charge through cable.However when I boot into safe mode this message ( that water is in port ) disappears and I can normally charge it.