Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?
Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.
Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D
given up is the correct word...
next phone won't be samsung either way =) just to bother them!
Can you relate to edge problem to?
Seems there is no Omnia 7 uers left =(
Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.
Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P
As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.
I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...
Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.
You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.
I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.
yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.
Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.
That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(
@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...
When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?
Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Click to expand...
Click to collapse
Same problem here, maybe someone could help ?
Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.
scarbloods said:
Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.
Click to expand...
Click to collapse
Well not, i'm using G900FXXU1ANE2 SEB region (baltic states)
Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.
I'm on AT&T running AOSPA 6.0.3. I've had an MMS group chat with 3 co-workers (4 including myself) going for several months with no issue until a few days ago. I know this dude has a Samsung/Android phone of some sort and is on Verizon. I can receive images from him, but not text. I have tried changing/resetting my APN but it doesn't seem to do anything. The other 2 people in the group receive his and my messages with no issue. Again, it's just MMS text I can't receive from one particular contact. We can SMS each other no problem. I thought maybe there could be some tower issues and it'd fix itself in a day or so, but now it's been nearly a week. This is by far the weirdest issue I've ever encountered.
I have this same issue. Did you ever figure out a solution?
I can send/receive texts/MMS (group texts and pictures) from everyone okay besides my sister who has a Samsung galaxy s6 edge. We are both on AT&T. The messenger app says there is a text waiting to download but won't let me download it. Any ideas? Maybe an issue with the Samsung phones?
Try to send one MMS in Safe mode. Once it sends it, then reboot the cell. It should work. My wife has a Nexus 6 and this happen for no apparent reason and this fixed it. Hope it helps.
Sorry, life got busy and can't say I really ever figured it out. The safe mode thing sounds interesting. I finally flashed a Nougat ROM a few days ago and so far everything seems to be back to normal. Maybe my phone just needed a reset?
Sent from my Nexus 6P using Tapatalk
Hi All.
Thanks in advance for any help.
I purchased a brand new unlocked S8 directly from Samsung.com in the USA.
I also purchased a Samsung branded Wireless Charging Pad.
When I go to sleep, I place my S8 on the Samsung Wireless Charging Pad.
When I wake up at 6 am, the phone is frozen, and displays the time on the Always On Display that I assume is the time the S8 froze. (11:42 pm)
This has happened multiple times.
I miss all the calls and texts the phone should have received after it freezes.
I need to hold the Volume Down and Power Button for a few seconds to get the phone to reset.
What is the problem?
What is the fix?
Thank you.
(FYI: I did a search and did not find a thread on this topic)
Has anyone else experienced this issue, or heard of anyone else having the same issue?
Thanks.
bump
Does it freeze only on wireless charger?
Yes. I think it only happens on wireless charge.
Thanks for the response.
Try to play a graphic intensive game for 30 or so minutes. It would be interesting to see if it is the CPU/GPU gets hot and creates issues.
UPDATE:
My S8 froze today while NOT on the wireless charger.
It was just sitting idle on my desk. I picked it up. Realized the time was wrong on the Always On Display,
I had to do a reset to get the phone to respond.
Is anyone else having their S8 freeze up?
Is there a fix?
Thanks.
Nothing?
Really?
WTF ????
This was a common issue with the S7 Edge, that's why I sold mine. Funny thing is, my S7 edge stopped dong that when I disabled all Facebook related apps. My S8 works perfect though, even with Facebook apps.
Maybe reinstall the software with odin?
Could be a faulty device tho
Bart- Thank you for the response.
I neglected to mention that my S8 is 100% stock and unmodified.
Does that change your advice?
Thanks
GC-
Thanks for the suggestion.
I will try deleting facebook from my 100% stock S8.
My S8 continues to freeze.
Can someone please give me a solution, or at least a diagnosis?
Just got me in a lot of trouble with my girlfriend because the phone freezed, I didn't receive her calls or texts, and she thinks it was because I was with another girl.
I'd bring it to warranty. The phone is too expensive to try out your chances mhm
My s8 freezes on wireless charging
Has anyone else had this problem? I've got a stock Pixel 4 from T-Mobile that just doesn't get texts reliably. Doesn't seem to matter whether the sender is on an iPhone/Android. Sometimes they'll come in days late from when they were originally sent - sometimes not at all. I've tried all sorts of different texting apps besides the stock one. I've exchanged the phone at T-Mobile for a new one with a fresh SIM card - same issue. If I factory reset the phone, I'll get a flood of all the missed texts and it may work fine for like a week until the problem creeps up again. I've tried with chat features on and off. Nothing seems to fix this and I've had friends tell me they had similar issues and only solved it by switching to a different phone, but I don't have that luxury since I don't have Jump On-Demand. Stuck with this BS and super disappointed considering it's Google's own phone.
Prior to owning the Pixel, my wife and I had the exact same issues with our OnePlus 7's. Text messages were even going to the wrong contacts. We tried everything to remedy the problem via OnePlus. We even contacted T-mobile and they tried resetting our networks as well. Nothing worked. I finally got a hold of a representative at T-Mobile that said they were upgrading the network in our area and multiple customers were experiencing the same issue. So, we immediately switched to another messaging app and let our contacts know the issue and the new preferable way of contact. Now we own the Pixel, our SMS texts are fine and haven't experienced any issues, but it's more likely related to the network than the phone. But I'm still paranoid after that experience, so we hardly ever text anymore and rely on another messaging app with family and friends.