Galaxy s5 not receiving texts - Galaxy S 5 Q&A, Help & Troubleshooting

Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.

Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
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Click to collapse
Same problem here, maybe someone could help ?

Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.

scarbloods said:
Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.
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Click to collapse
Well not, i'm using G900FXXU1ANE2 SEB region (baltic states)

Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.

Related

Not receiving text messages :S

hi my phone has been good but for the whole of today i havent been able to receive any text messages. i can send them fine and email seems to be working fine as well. When I got home I put my sim into my old phone and after a little while i received the 8 messages.
What could be up? do i need to send the phone back?
when i put the sim back in my phone is was working again.
When it wasnt working I had already tried turing phone on and off.
Also unrelated but I have had some weird problems with my phone not working with bluetooth properly. It will pair easily and work fine but then (again today) my paired devices were not connecting and I had to delete the pairing and add them again for it to work.
Just bumping once to see if anyone else has had this problem and has any suggestions.
Sent from my GT-I9000 using XDA App
i have had the same problem with not receiving texts on my galaxy s. though mine was just from one number. after the usual helpful advice of switching off and on removing sim card etc it still wasnt working. putting the sim in a new phone worked and the only way to get the samsung working again was to reset everything to factory. This lasted about a week and then it's happened again this morning.
Ive checked my blocked contacts and its empty and vodafone/samsung aren't being especially helpful.
It would appear a factory reset is the only thing that sort of works.
hope this helps
Same problem here, i just received 20 messages from up to 3 days ago.
Stock Rom, Rooted
Could be a provider issue tho...
Anybody still having this problem. Mine just started this a week ago. Only hard reset fixes it.
Hmm, I've been having similar issues, with texts not being received and all calls being forwarded straight to voicemail. A day later I get a barrage of texts and voicemails.
This has happened about 2 or 3 times now
A friend of mine had this problem, or something like it (she didn't really describe it in detail). In any case, she was told (by Optus) to connect the sim card to another phone (turn it on), and then put it back on the SGS.
I've just had this problem with the Galaxy S (stock Eclair) on Three(UK). Stopped getting text messages yesterday but could still send messages, emails, browse the web etc.
Bit the bullet this morning and factory reset. Two minutes later I received about twenty text messages.
Seems like this may be a problem with the Galaxy S. If it happens again the phone is going back for something else.
Maybe Froyo will sort it out once Three have worked out how to get it distributed.
Bump.
I don't receive certain messages from my girlfriend when she texts me, i do receive others though, it's highly annoying. I'm on giffgaff (O2) at the moment and running Ficeto's JVH rom 2.3.3
Any ideas why this is happening?
i have experienced this too. . . fixed it by switchin network mode to gsm instead of auto. . .
maybe my area has weak wcdma signal. . .
Sent from my GT-I9000 using XDA App
badasschris said:
hi my phone has been good but for the whole of today i havent been able to receive any text messages. i can send them fine and email seems to be working fine as well. When I got home I put my sim into my old phone and after a little while i received the 8 messages.
What could be up? do i need to send the phone back?
when i put the sim back in my phone is was working again.
When it wasnt working I had already tried turing phone on and off.
Also unrelated but I have had some weird problems with my phone not working with bluetooth properly. It will pair easily and work fine but then (again today) my paired devices were not connecting and I had to delete the pairing and add them again for it to work.
Click to expand...
Click to collapse
I am guessing your old phone isn't a Samsung ? I was having the same problem and I figured it out. Samsung phones don't receive texts when a full number is put in. +1-555-555-5555. This is the number format Facebook uses. So if the person texts you using your Facebook linked number you'll never get it. Bravo Samsung! Bravo.

Can't see or dl pictures sent via text using Samsung message app

Just switched to AT&T and my wife is using an S4 that is completely stock, unrooted and on the latest OTA KK firmware.
She receives pics via the Samsung messaging app and they don't come through, shows and exclamation point where the pic should be. I thought maybe it was a wifi issue so I turned off wifi and it seemed to work since a pic then came through but it is happening to her while wifi is off as well now.
Some searching revealed something about packet data but I think that is for a different phone because I cannot find that setting on her phone.
Any ideas on what the problem is? Been searching but not finding much, maybe I am using the wrong search criteria. I wonder if she would have the same problem if I switched her messaging to Hangouts? Is this an AT&T issue or a GS4 KK issue?
Need to figure this out as the wife is getting pissed now, her friends don't use Whatsapp or BBM so she uses texts a lot.
Thanks
Raistlin1 said:
Just switched to AT&T and my wife is using an S4 that is completely stock, unrooted and on the latest OTA KK firmware.
She receives pics via the Samsung messaging app and they don't come through, shows and exclamation point where the pic should be. I thought maybe it was a wifi issue so I turned off wifi and it seemed to work since a pic then came through but it is happening to her while wifi is off as well now.
Some searching revealed something about packet data but I think that is for a different phone because I cannot find that setting on her phone.
Any ideas on what the problem is? Been searching but not finding much, maybe I am using the wrong search criteria. I wonder if she would have the same problem if I switched her messaging to Hangouts? Is this an AT&T issue or a GS4 KK issue?
Need to figure this out as the wife is getting pissed now, her friends don't use Whatsapp or BBM so she uses texts a lot.
Thanks
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Click to collapse
Not sure if it will help, but she could try using Go SMS app for texting. I had the same problem a while back, but my problem was related to file size thresholds. I'll be willing to help you figure this out if that doesn't work.

[Q] Note 3 not receiving phone calls.

Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
Liege said:
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
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Click to collapse
The problem can be from the mobile network or from your phone.
But it sounds most likely the problem is from the mobile network.
Put your SIM card into another phone for a few days to see if any problem.

MMS Issue with One Particular Contact

I'm on AT&T running AOSPA 6.0.3. I've had an MMS group chat with 3 co-workers (4 including myself) going for several months with no issue until a few days ago. I know this dude has a Samsung/Android phone of some sort and is on Verizon. I can receive images from him, but not text. I have tried changing/resetting my APN but it doesn't seem to do anything. The other 2 people in the group receive his and my messages with no issue. Again, it's just MMS text I can't receive from one particular contact. We can SMS each other no problem. I thought maybe there could be some tower issues and it'd fix itself in a day or so, but now it's been nearly a week. This is by far the weirdest issue I've ever encountered.
I have this same issue. Did you ever figure out a solution?
I can send/receive texts/MMS (group texts and pictures) from everyone okay besides my sister who has a Samsung galaxy s6 edge. We are both on AT&T. The messenger app says there is a text waiting to download but won't let me download it. Any ideas? Maybe an issue with the Samsung phones?
Try to send one MMS in Safe mode. Once it sends it, then reboot the cell. It should work. My wife has a Nexus 6 and this happen for no apparent reason and this fixed it. Hope it helps.
Sorry, life got busy and can't say I really ever figured it out. The safe mode thing sounds interesting. I finally flashed a Nougat ROM a few days ago and so far everything seems to be back to normal. Maybe my phone just needed a reset?
Sent from my Nexus 6P using Tapatalk

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
Click to expand...
Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
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Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
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Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
Click to expand...
Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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