Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
Liege said:
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
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The problem can be from the mobile network or from your phone.
But it sounds most likely the problem is from the mobile network.
Put your SIM card into another phone for a few days to see if any problem.
Related
stock ROM.
i'm getting texts just fine but randomly it will decide to time stamp them 3 hours earlier, so if i have a bunch of texts i have to scroll through them all until i find the new one that it thinks was sent 3 hours ago. it is pretty annoying. anyone know how to fix this? soft reset didn't do anything.
it's often the networks fault when sms's are delay'd
i would try putting the sim in another phone for testing
same here
since yesterday ive been getting random texts with the timestamp 3 hrs earlier, and i also have to scroll thru to find it. my computer did something to the phone yesterday and basically deleted anything synced and then resynced. its been doing this ever since.
weird that we would get this same problem at the same time.
this is really annoying
Not to beat the horse but i've been having the same problem since this morning. Everything was fine all day and night yesterday. I've received about 8 texts or so since 8am EST this morning (it's now 2:20pm EST) and about 3 of the texts have had the problem. Pretty annoying. Assuming it's the network like someone previously suggested.
the person said the network was delivering them late. that has happened before too, but these are being delivered on time, but the time stamp is 3 hours before the text was sent. since 3 of us had the same problem starting yesterday or around then, it must have something to do with the network, even though the messages are being delivered on time, it is just the time stamp that is wrong.
weird.
yeah i thought it was something wrong with my particular phone but now since all three of us are having issues i feel "better".
hopefully t-mobile fixes this soon, its really annoying **crosses fingers**
Yeah, and the wierd thing is that it seems like it's only happening with specific contacts too. Looks like it's happening with only two people out of the 7 people that have texted me today.
yeah it's weird, but only 2 people have texted me today, and only one of them messed up, while both contacts messed up yesterday
this has also been happening to me, what phone service do you guys have, i have tmobile
I just thought my phone took a crap. but with the above posts I guess it was the network. mms are always late but this is a first for sms. tmobile needs serious improvement on their network issues
Maybe the Network Wizard will fix the problem? Just thought I'd throw that in there.
well my network settings are set the way tmobile set them, so i don't think it's anything we can fix on our end. it is them.
Im having the same problem since about yesturday, and my carrier is t-mobile,
so I think it has something to do with them.
Not to beat that already dead horse, but just to reiterate, I too have t-mobile and I have been receiving text exactly 3 hours late. It is very annoying and I am calling t-mobile ATM. Thanks for letting me know it isnt just me.
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
wyldstallyns2589 said:
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
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They told me that it was "only your issue and no one else in your area has complained about it." They offered to send me a new sim card but it seems like it must be a network issue and not a hardware one because we are all experiencing the same thing. Could it only be modded phones? I changed the rom on mine, been meaning to for a while. I cant say if it has happened again cause I havent gotten a message :-X
I live on the Northeats and was previously running Touch-IT 5.0.
you should have told them that there are reports on the internet of people having the same issues.
i'm in the southeast with the newest stock ROM. so it is definitely a network thing, not hardware or modded issues.
i'd call myself but i'm not the account holder and they make you give all these account numbers SSN and crap
well in addition to the time stamp being wrong now my sms are coming in 24 hrs late. I am afraid to ask whats next.
wow. mine are just 3 hour late timestamps. what is going on here?
I have also been getting delayed texts... sometimes like 10 minutes but can be up to like 9 hours late. I live in Seattle, WA
Okay, I'm at my absolute wits' end here with T-Mobile. This is my first time posting here, I've trolled the forums for some time and have gotten some very valuable info here and I figured you guys were the best ones to talk to. Anyway, T-Mobile was FANTASTIC up until about 3 months ago when it all went to crap. I'm getting voicemails with no missed calls quite frequently these days.
Every now and then SMS messages come in 2 hours before they were sent (not really, but that's what the phone says) and it's completely inconsistent. I'll be having a conversation with someone and a text will come at 8:19pm and the next one at 6:21pm.
MMSs just don't come to or send from my phone anymore. No reason why. They show up as sent from my end but people don't receive them and I don't get them at all.
My internet connection (I have the $20 plan...whatever it's called) frequently stops working and a screen comes up every 30 seconds demanding I log on to the T-Mobile network. I have never received a username, password or domain (I think that's the third thing it asks for) so wtf am I supposed to put in there?
I'm done. The only reason I haven't crapped in a bag and mailed it to them is because I'm waiting for the Touch Pro to come out on Sprint. It's brutal. And it's hurting my social life. I got into a huge fight with a friend because half of my texts weren't going through and the ones she DID get made it seem like I was being a **** when I really wasn't at all. She still isn't talking to me and that was 2 weeks ago. It's so cliche to just blame the phone, BUT IT REALLY IS.
Is anyone else experiencing anything like this at all?
actually, you can't blame the phone. Blame the network. But thats just semantics.
have you tried using network wizard to set up some settings for your device?
What network wizard?
And yes, of couse I blame ****-Mobile, not the phone. The phone has been amazing. It's their crappy service that makes it look like a POS.
lately i been noticing that my texts have been coming 10 mins late or more after the person sent them,i think this has to do with the data connection cutting off on its own problem i been having because as soon as the person calls me i would get the text at the same time that they're calling me. has anyone else had this problem and if so how did you fix it.
texts dont use data connection.
Late txt behavour is usually caused by the network, not the phone. The SMS service was never intended to be an instant service, we have just gotten used to them being delivered almost instantly.
If you have another phone that your sim works in, id do some testing and compare the two.
i hag the g1 and my sim was in that phone last week and the texts was coming in on time and now they come in late,maybe it's this phones radio.
heh, yea, could be, but that was last week, too. on thursday my broadband was fine but all weekend its been half speed,,,,
all i'm saying is you need two phones right there and compare, just to be sure.
first step in trouble shooting is proving the fault.
Hello, i have a samsung galaxy and my girlfriend has a blackberry curve. She gets all of my txt msgs but i dont get all of hers sometimes. Anyone know the problem?
Funny, I was just told by someone on Verizon that they didn't get my text tonight. It's happened before, and not with just this person.
I would think it's T-Mobile network-related and not an issue with the phone, though.
Same thing has been happening this weekend, I also have no been able to access the internet 95% of the time but I am guessing tmobile is doing some network maintenance or something since I am not the only some friends are having problems with the internet/texts.
I live in dallas, texas btw.
Yeah, I am having problems with receiving texts. A couple of times I have gotten a batch of texts at the exact time in the middle of the night. No idea if it's the other phone or mine. (Btw this is only one other person/phone this has happened from, Blackberry.)
My text reception is wonky here in Los Angeles. My gf sent me 5 texts yesterday. I received 2 this morning, and the other 3 are still in limbo.
I get this too, got it on my G1 as well, so I take all my texts through my google voice number now. The weird thing is, unless all my friends are systematically lying to drive me insane, I am still not getting every text.
had that issue all day yesterday. I just got 8 messages this morning, that i missed from yesterday. I thought it was just the rom i was running.
Same issue in Boise, Idaho. Kind of funny because a bunch of texting I did yesterday with some friends didn't go through and then at 5:30 this morning they got a bunch of texts from me and I got all the ones they sent...
T-mobile is having issues I am thinking lol
My girlfriend has been having the same problem but it's been happening ever since we bought the phone in July. There would be times of the day where she couldn't send/receive messages and then hours/days later receive batches of messages (sometimes up to 30 in a matter of 5 minutes) from previous days.
She'll also receive a voicemail alert without the phone even ringing atleast twice a day even with full reception.
Just hoping the update will correct these problems because we really do like this phone
+1 on issue. I'm not getting some texts from a tmobile blackberry. Another thing, this happened only once so far but one text I received it duplicated 5 times.
I've been having this same problem with my girlfriend.I'm in Canada I'm on the bell network and she's on rogers. Its not only this phone though it did this when I had my iphone aswell. I'm thinking its more a network issue than a device issue. She has an iphone 4, and it did the same thing previously when she had her iphone 3g.
Sent from my GT-I9000M using XDA App
Kinda off topic, I got text from people today but the text was repeated like 10 times for the same text. Happened with two different people...very weird.
We might be on to something, people!
I've got some serious issues with my Nexus 4, I've found posts with similar problems but not exactly what I have. I'm at a loss what to do next so any advice would be much appreciated.
I bought a N4 around March this year, direct from Google, and connected it to TPG Mobile here in Australia which uses the Optus network.
It was fine until about the end of May or beginning of June where it started losing signal regularly. First thing I noticed is it would start dropping calls and displaying "No network available", the triangular status bar at the top would go blank (completely black, not grey) for about 30 seconds, then it would return to normal signal and I could make calls again. However it would do this every few minutes, whether I was on a call or not, and each time it would last roughly 30 seconds and then return to normal.
Around the same time I started to receive SMS on either a delay, or they'd arrive on-time, but then keep sending multiple times for about the next hour.
I rang Google, they got me to go through recovery mode, then it worked fine, for about 24 hours, before it started again. They sent me a new device, which did the same thing within hours of activation, so I requested a 3rd device. At the same time I thought it might be the sim card, so I got a new one of those too.
My 3rd device and new sim card worked perfectly for about 3 days then the same problem started. Factory resets etc seem to fix the problem for either minutes or hours, but never permanently.
Then last week I noticed further weird symptoms, I started getting the usual sms to say someone had called and left a voicemail, however my phone never showed any sign of a call (visual, audio or missed call in the call log). I confirmed with several people who tried calling me and they confirmed the phone rang on their end before going to VM. I tried it myself from a landline and it randomly rings or doesn't ring on my end, however I also noticed when I hung up on the landline without answering my Nexus 4, it continued to ring indefinitely, ie. it hadn't registered the caller hung up.
My provider assures me there isn't an issue in my area, my wife uses the same provider (with an iphone) and has not had these issues. I can't swap sim cards with her though as she has a full-size sim. I tried another sim with my phone for a few hours and it worked fine, however my phone with my sim will sometimes go a whole day without issues so it wasn't long enough to truly test it.
I've deleted all apps that might somehow affect it and the hasn't helped either.
Basically I'd like to know is this likely to be a phone issue, and I pursue the issue with Google, or some sort of network/sim issue and I pursue it with my provider?