Database Users

[Q] HELP! Nexus 4 Original Audio File Needed

Hello everyone...
I ordered a Nexus 4 right before the announce date of the new Nexus 5, and it was straight from Google Play in the US. When I received the phone I had no chance to check it out since it uses the micro sim and I was leaving next day morning to another country.
Reached my final destination, and got me a new sim card "micro", inserted the sim card and as soon as i powered it on, it asked me for an update! The phone came with stock rom 4.3 and it asked for two updates:
4.4 and then it updated it self to 4.4.2 Kitkat
After the phone updated it self, I tried to use it by making a phone call and guess what? No audio, neither from my end or the other end, even the voip applications such as skype, viber or any other calling app..
Found also that my mic doesn't record at all in any of the apps, neither video, or even with a headphone mic!
I have searched the internet for such problem, and it appeared there are 1000's of people complaining about the no call audio issue. Some of my friends recommended me to ask my question here in your forum, since there are a lot of talented people around and here I am..
I checked your forum before posting this thread, and non of the cases applies to me at all. But!! The only thing that I came a cross is this link:
http://forum.xda-developers.com/nexus-4/general/fix-call-audio-t-mobile-4-2-2-33-radio-t2233319
When i did that fix, I was able to hear the ring through the wired earphones during the regular outbound voice calls. And I was able to make voip calls through skype, viber and majictalk. ONLY THROUGH the wired headphones.
And got stock now at that point and I don't know what to do next...
So my question is:
Can any of you guys can help me out by attaching/sending a fully functioning Nexus 4 running 4.4.2 rom >> snd_soc_msm_2x_Fusion3 file??
That would be my last chance before tossing that piece of garbage in the trash.. I want to try the snd_soc_msm_2x_Fusion3 of a normal phone since the one I have changed, for some reason the lines never matched the original thread by big time!
Please let me know if any of you can upload one.
Kind regards and thanks in advance

Kiranov said:
Hello everyone...
I ordered a Nexus 4 right before the announce date of the new Nexus 5, and it was straight from Google Play in the US. When I received the phone I had no chance to check it out since it uses the micro sim and I was leaving next day morning to another country.
Reached my final destination, and got me a new sim card "micro", inserted the sim card and as soon as i powered it on, it asked me for an update! The phone came with stock rom 4.3 and it asked for two updates:
4.4 and then it updated it self to 4.4.2 Kitkat
After the phone updated it self, I tried to use it by making a phone call and guess what? No audio, neither from my end or the other end, even the voip applications such as skype, viber or any other calling app..
Found also that my mic doesn't record at all in any of the apps, neither video, or even with a headphone mic!
I have searched the internet for such problem, and it appeared there are 1000's of people complaining about the no call audio issue. Some of my friends recommended me to ask my question here in your forum, since there are a lot of talented people around and here I am..
I checked your forum before posting this thread, and non of the cases applies to me at all. But!! The only thing that I came a cross is this link:
http://forum.xda-developers.com/nexus-4/general/fix-call-audio-t-mobile-4-2-2-33-radio-t2233319
If that doesn't work out you can try to flash different radios, not sure which one you need though. But it can all be done inside the toolkit
When i did that fix, I was able to hear the ring through the wired earphones during the regular outbound voice calls. And I was able to make voip calls through skype, viber and majictalk. ONLY THROUGH the wired headphones.
And got stock now at that point and I don't know what to do next...
So my question is:
Can any of you guys can help me out by attaching/sending a fully functioning Nexus 4 running 4.4.2 rom >> snd_soc_msm_2x_Fusion3 file??
That would be my last chance before tossing that piece of garbage in the trash.. I want to try the snd_soc_msm_2x_Fusion3 of a normal phone since the one I have changed, for some reason the lines never matched the original thread by big time!
Please let me know if any of you can upload one.
Kind regards and thanks in advance
Click to expand...
Click to collapse
My best guess is to unlock the bootloader and install a factory image.
here's a noob friendly toolkit > http://forum.xda-developers.com/nex...olkit-wugs-nexus-root-toolkit-v1-8-0-t2015469
hope it works out:good:

shaggydiamond said:
My best guess is to unlock the bootloader and install a factory image.
here's a noob friendly toolkit > http://forum.xda-developers.com/nex...olkit-wugs-nexus-root-toolkit-v1-8-0-t2015469
hope it works out:good:
Click to expand...
Click to collapse
Thank you for the reply.. Maybe I wasn't clear enough.. But I have tried every single solution out there... Till I reached this thread: http://forum.xda-developers.com/nexu...radio-t2233319
The voip works now but with only wired headset.. And through the earpiece I was able to hear the other party's ring.. But when he/she answers I can't hear them or they can't hear me..
That means it is not a hardware issue tho "as far as my knowledge"!
Again, I have tried to downgrade, I even reached the 4.2.1 rom, with all the up to the current one 4.4.2, I have tried different radios, ..etc NO LUCK!
I have uploaded my original file tho if that will help
Thank you again

Kiranov said:
Thank you for the reply.. Maybe I wasn't clear enough.. But I have tried every single solution out there... Till I reached this thread: http://forum.xda-developers.com/nexu...radio-t2233319
The voip works now but with only wired headset.. And through the earpiece I was able to hear the other party's ring.. But when he/she answers I can't hear them or they can't hear me..
That means it is not a hardware issue tho "as far as my knowledge"!
Again, I have tried to downgrade, I even reached the 4.2.1 rom, with all the up to the current one 4.4.2, I have tried different radios, ..etc NO LUCK!
I have uploaded my original file tho if that will help
Thank you again
Click to expand...
Click to collapse
I'm kinda clueless here.. Do you have warranty on it?
I would take it to the store if I were you. But I guess you're pretty far away from the store you bought it from.

My attachment didn't upload! Let me try again..
And regarding the warranty, YES! It has a full year warranty.. About the store.. here is the issue, I left the USA the next I received my phone.. The item was purchased from Google Play directly.. Now they have no issue to return it or do RMA.. The thing is to ship it back and forth will cost me four time the money that I paid for! Its better to toss it away and get me a different phone since the Nexus has a lot of issues even tho with brand new N5
NOTE: The file has been uploaded.
Thanks

If people call me, the first call never works (can't hear me but I can hear them)?

So this is the second S5 I've had and same issue. First one, people could hear me if I called, but if they called me 90% of the time they couldn't hear me on the 1st call. If they called right back or I called them it was fine, usually. I've seen a lot of complaints about this on the S5 online. I even have a copy of the my youmail voicemail that I made on my S2 that was crystal clear and more louder/pronounced if that makes sense, and the voicemail I made on my S5 was all fuzzy and kinda garbled like I was talking 4 feet away from it. Replaced with another S5, and it started happening again except now I'm rooted so no more warranty and they can't/won't do anything. Stock or rom, it happens. So I know a few S5 owners, 3 of them have the same problem. All different networks so not specific to any provider (like if it were an at&t issue etc).
I tried clearing the pin hole at the bottom but didn't seem to make a difference. People think the S5 does this maybe b/c it's water resistant and theirs a membrane inside that hole for the mic that makes it garbled. Speaker phone it works fine. Just pissing me off, I love the phone otherwise, but this is my work phone as well and it's so nice and professional to keep playing phone tag with clients .

This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
.

fffft said:
This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
.
Click to expand...
Click to collapse
Pry exaggerated as a bit frustrated. Away for business and on phone right now. I just googled various call issues and saw same/similar on other phones, quite a few S4 reports (like googling S5 can't hear me, or can't hear calls, or android can't hear calls etc). Again not exactly the same but similar, found older Android phones people talking about the same. S5 people I saw post in various threads on different forums, not necessarily made a thread of theirs (like they found an issue like that and bumped thread even if it was a different phone). I'm on AT&T, 3 friends one is T-Mobile and others are Verizon. Though theirs isn't near as bad as mine, theirs happens infrequently on both ends which makes me think maybe carrier related, whereas mine is almost always the caller on my end not hearing me well on the first call. I have two employees with S5s as well and no issues with theirs like this.
I don't know what user config info you want? I've rooted and flashed android for years, I hardly ever touch anything volume/call mod related. I don't know what settings you'd be talking about, stock or rom is the same (didn't install viper, didn't do anything with volume controls on DK as their borked on this version etc). Changed background noise on/off but didn't do anything.Not sure how I use the phone would do anything, they call, I answer, I call, they answer? Happens anywhere no matter signal, whether full bars at house, or office, or lose a few bars when traveling, time of day doesn't matter happens anytime. I just had a conference call where I ended having to use speaker phone for them to hear better but they still said it wasn't clear. Wife just called me and she said through the phone or speaker it's like I'm talking through a towel (speaker not as bad). My AT&T store said they've had a few people come in with complaints of call issues on their S5 but in various ways, and sometimes a factory reset worked, sometimes not. Which didn't work for me, and I blew a canister of air and use a small pin like some said they did to see if anything was clogged in the Mic port but no difference.
I'll be back in a bit, but I could try to record a call with my wife. And I'll upload the files from youmail voicemail where you can hear how loud/pronounced and clear my message is from my S2, and the garbled message from both S5's.

Think I fixed it, let's hope. So I went into safestrap, tried a few things, fix permissions etc. No difference. Restored a few times, no difference, did 3 factory resets, no difference. Each time I either message someone to call me to test, or I logged into youmail to record a new greeting and heard it fuzzy/garbly. Did one more factory reset, msg'd wife to call again, she called and first thing she said was omg it's way louder and cleaner sounding like I'm not muffled. I logged into youmail, did a new greeting and yup it's 100% normal sounding. So no clue why this worked all of a sudden with all my other tries today and before. My first S5 they tested at the AT&T store and it luckily did the issue there so they could hear what I meant and note it. They gave me a loaner and it was sent in, and I guess luckily it was reproducing that same issue when it was checked as they did a replacement since the phone was only 2 months old. And now that I think about it I doubt the tech or whomever was checking it out sat there and did multiple restores/resets like I did, and I guess I was really lucky they didn't get it and test only to have it operate normal like the 10% of the time or whatever it did.
Being rooted now sending in was pointless, as knowing people over the years that have even if sent with stock rom, warranty was denied. F'd up thing is they have to prove rooting caused the issue, I don't have the time nor want to deal with that crap. Example I love cars/trucks and mod everything we have, and with the Magnuson-Moss Act they have to prove your "mod" directly affected the failed part/problem. In the phone world you end up just getting transferred around and dealing with crap trying to sort that out. I have one of my cars modded (ctsv) with pulley swap, full exhaust with lt headers etc, custom tune yada yada, one of my trucks has custom tune/intake/headers/no cats/custom exhaust etc and neither had problems with getting warranty work done, b/c doing a custom tune and pulley etc isn't going to make your radio or nav fail. In the phone world on the other hand they'll tell you to pound sand, root and mic fails, oh that'll be our diagnostic fee part replacement $ have a nice day. lol
i'll try to upload audio files from youmail showing the sound quality difference when I get a chance. I know one of my friends tried a factory reset and didn't work. Guess I'll tell him and the other two to keep doing resets over and over till it works lol, whether that means 5 or 10 times. Why it didn't work on the 1st or even 2nd try is beyond me

Background noise through handset earpiece

I am hearing a low level constant static noise with all audio through the handset earpiece. This happens on all calls, and only on the handset. Switching the call audio to a wired headset, Bluetooth headset, or the speaker phone makes the noise go away.
I have experienced this on my first MXPE, and now on its replacement. One the second go around, I did learn something more.
On the second phone I tried a call before I setup anything and it was close to fine. I say close because it was not without background noise, it was just very slight. Acceptable.
Then I finished the setup. I tried another call, and still OK. Then came the upgrade to Marshmallow. Now under Marshmallow, the noise is right back to where it was with the original phone, also on Marshmallow.
Bottom line, it is a software problem, not a hardware problem. And the software problem is only present in Marshmallow.
Sent from my XT1575 using Tapatalk

Same issue here ! immediately after MM OTA update on my XT1575 (stock vanilla) people start complaining they cannot hear me well !
After sorting most of MM issues this is a major pain in the a**
Let Moto know about this as it makes the phone crippled.

How come there aren't any more complaints about this serious issue !
This is 100% MM related - People complain they can barely hear me on the other end of the line - I sound muffled, stuttered and basically bad to the point they cannot continue the conversation and demand I call them from a land line !
Forget all MM bugs, problems, etc (need I mention the Equalizer went AWOL) now this Smartphone which I highly praised and loved became a ...smart something - with no phone feature.
Help me let Moto support be aware of this issue.
Thanks

Got the following advise from Motorola support on chat - it seems to help - please tell me if it work for you:
please go to settings > apps > all > Audio Effects app - Tap Force Stop - Clear Cache and Clear Data.
Also under settings > apps > all > go to Phone app - Tap Force Stop - Clear Cache and Clear Data.
Now please turn off the phone and when you turn it back on try making a call.

alon3232 said:
Got the following advise from Motorola support on chat - it seems to help - please tell me if it work for you:
please go to settings > apps > all > Audio Effects app - Tap Force Stop - Clear Cache and Clear Data.
Also under settings > apps > all > go to Phone app - Tap Force Stop - Clear Cache and Clear Data.
Now please turn off the phone and when you turn it back on try making a call.
Click to expand...
Click to collapse
Did all that on a call to Motorola after the first replacement phone failed to address my issue. No surprise, it made no difference.
That was followed by a factory reset and a test prior to connecting to my Google account and downloading any apps. Also, made no difference.
Now I'm waiting for my second replacement.
Sent from my XT1575 using Tapatalk

I have a thread on the Motorola forums for this issue.

My second replacement arrived yesterday. It solved the background noise issue! Unfortunately it came with loose buttons which actually rattled when shook or when the phone vibrated. Back to Amazon it goes.
Unfortunately, now Amazon wants to pull the plug on the purchase and take it all back. I'm not ready to give up though. Besides really liking the phone, I've also invested in a screen protector and car mount. I'll have to talk to Amazon today and see what we can do.
Sent from my XT1575 using Tapatalk

It's all boxed up and ready for UPS. I'm really unhappy that I could not get a good MXPE. As I consider other options, it's tough, especially at the $350 price point.
I'm actually giving the ZTE Axon Pro some thought, but undecided so far. And if the was a sale on the Nexus 6P that brought it down $100, it would be a contender. I'll pay a few more bucks for a Nexus. Given the right price, I may even give the MXPE anther shot, after they work through this stock of bad phones.
Sent from my SAMSUNG-SGH-I747 using Tapatalk

Don't get the axon. If you can't get the. 6p I'd go with Nexus 6 some places U can get it under 3 I think
Sent from my XT1575 using Tapatalk

Solved
Hi guys ive got the solution to this problem, my mic used to not work at all on handset calls and wud work on speakerphone. After diagnosing for 24 hrs I was able to understand the problem, all you need to do is replace top mics with bottom mics in music_path.html file If someone is not able to do it lemme know on twitter ill email u my edited file, just replace yours with mine. N nw the mic works like a charm. I am not a regular xda user, so won't be able to check back frequently, my twitter id is @smartphoniac
Have seen ppl replacing motherboards and phones in service center, also some use it on Bluetooth or handsfree, trust me its nt needed just do what i wrote above and issue is solved, if u r a noobie tweet me ill email u my file so that u will have to do jst the copy pasting and this painful issue will be gone forever.
Edit: This will also solve the problem if caller gets his own voice as echo. After this editing even that issue will be solved

Hi guys,
I've just bought a Moto X Style and I'm having the same problem as the original poster - constant background noise (kinda buzzing/hissing) during phone calls, coming through the upper speaker:
jswclw said:
I am hearing a low level constant static noise with all audio through the handset earpiece. This happens on all calls, and only on the handset. Switching the call audio to a wired headset, Bluetooth headset, or the speaker phone makes the noise go away.
I have experienced this on my first MXPE, and now on its replacement. One the second go around, I did learn something more.
On the second phone I tried a call before I setup anything and it was close to fine. I say close because it was not without background noise, it was just very slight. Acceptable.
Then I finished the setup. I tried another call, and still OK. Then came the upgrade to Marshmallow. Now under Marshmallow, the noise is right back to where it was with the original phone, also on Marshmallow.
Bottom line, it is a software problem, not a hardware problem. And the software problem is only present in Marshmallow.
Click to expand...
Click to collapse
So far I've tried booting into safe mode, wipe data/factory reset, different carrier/SIM card - no difference.
I'm running Android 6.0.1 and I upgraded right after I bought the phone, so cannot tell if the problem existed on Android 5.
However - and this is my question - since you claim that it's a software thing and Marshmallow-related, is there anyone who tried flashing a Nougat ROM and has it helped? I don't know if I should try and get a replacement phone (especially that some people had the same issue on 2-3 consecutive phones) or just wait for the Nougat update, assuming that it helps.
Thanks for advice!

Hi, it's me again - just wanted to tell you that I've flashed the 7.1.1. AICP ROM and the background noise is still there while calling Is it really a software issue? So many people say it appeared after MM upgrade and there were no problems on Lollipop, but maybe my speaker/mic is simply broken? Is there any ROM you can flash to get rid of this issue? All help is really appreciated! :good:

earphone jack issue?

So, i was having some issues with the earphone i had bought recently, but having a few problems with the same brand sometimes earlier (microsoft really put up a really interesting choice with the low price and really good bass and sound quality for its pricing, but damn, those things had caused me two replacements in earlier models) i was considering taking it to the warranty and getting a new one, fine.
Then i got the moto earphone (had never used it, was in that plastic thingy yet) to get me through the day and i put the ms one in the bag, but when i started walking, the same problems appeared. The volume would get lower, sound getting distorted, and the song started to cut to the point it would recognize as if the headphone has been unplugged and i have to start the music again. i'm no expert but i think we've got some issues here son
I went to master google in search for answers and i've found that people have been having these kinds of issues since the first generation moto g, some even got a replacement and the jack would still come faulty, there were a major "consent" that the fault was the pocket lint inside, and cleaning it would solve the problem, but my phone doesn't have even two goddamn weeks, it didn't even had time to get dirty. (and i tried it cleaning, only a lil hair came out) I am currently listening to music, and it's perfect, when the phone stays still. If i start moving it around or mess with the connector, the issues come back again.
Does someone had this problem here too? found some solution besides the pocket lint thing? i didn't found any post here on xda related to that, and i really don't wanna send it ro warranty 'cause i need it really bad for my work, and i know it's gonna take some time in there, the problem can even come back...
Please, show me a light.

I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.

george241312 said:
I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.
Click to expand...
Click to collapse
Moving it also distorts the sound to the point it stops. Normally this happens with detective earphones, but the jack is new to me.

I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though

bestofrhcp said:
I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though
Click to expand...
Click to collapse
yea, it is the jack indeed... are you facing this problem too?
i tried pulling it out a bit, but no results. Some random "solutions in the internet tell to put something behing that first metal contact strip... it that so?

So I kinda solved the problem these days... I bought a tpu case, and it has stopped. I guess that the phone is too slim, and it keeps banging in the pocket, making the jack loose and stopping the song. Now the phone is kinda bulky, fits right in the pocket, I can even run with it and the sound is still perfect. Sad that I gotta use this case, makes the phone Hella ugly, but yeah, I solved the problem
If anyone is facing it, try this, might work for you too.

Fixed my problem
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.

bv90andy said:
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.
Click to expand...
Click to collapse
Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.

guile50 said:
Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.
Click to expand...
Click to collapse
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".

bv90andy said:
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".
Click to expand...
Click to collapse
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.

If I am on a stock Moto ROM, I have the problem. When I moved to AOSP/CM based ROM's, I can manipulate my headphones without causing it to stop.. I think maybe the stock kernel is a bit too sensitive and stops it with just a little bit of disconnection vs a more lax implementation in AOSP/CM...

So I've ran my tests: climbed stairs, climbed down stairs, run a Lil bit, shake my hips (they don't lie) and messed around my pocket: no sign of Jack problems. I guess that flashing stock firmware again did the job, as you have stated earlier. I'm going to stop using the case and go jogging, or going more often to work listening to music without it, but after today field tests, I'm sure the issue is gone.

guile50 said:
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.
Click to expand...
Click to collapse
Just an update: I give up. I've tried multiple things, including almost bricking my device. I cannot find something definite at all. Installing a clean factory image (or a rom that has not been changed much) will get rid of the problem, even with root. However after restoring my TitaniumBackup of about 140 apps, the problem came back for a while. I noticed it after enabling MotoVoice, so I disabled moto voice and it disappeared, but then re-enabling moto voice didn't make the problem come back... And that is why I give up. I've ordered a pair of Bluetooth headphones.

I think that flashing the stock firmware again is the ultimate solution to solve the problem. After some tests I really couldn't trigger it again, so I guess that's the end of it
The problem is that the issue is so random I can't seem to find a proper way to trigger or to say it is 100% solved. I've read about it happening since the first generation moto g, seems like a hardware issue, but...

My headphone jack wont work properly when i insert the headphones into the jack completely but it works fine when i pull out a lil of the pin of headphones out of the headphone jack whats the deal its too annoying
Moto x 2013 verizon

Poor Quality Calls On Verizon

I have been having an issue with people having trouble hearing me or saying that I am breaking up while on a phone call. This issue started after the latest update which came out about 2 weeks ago. I think it was a security update.
When on a phone call where people are having trouble hearing me, I can either put a headset on or put it through the speaker then the person on the call can hear me normally. I have tried a factory reset, deleting the cache, removing the sim card and put it back in but nothing has fixed my issue.
I do not think that it is a signal problem because of what I said about having no issues if I am using a headset or the speaker phone. Also, I have ruled out a mic problem by taking a video and talking normally then playing the video back. When playing the video back, I can hear myself without a problem (this suggestion was made the Huawei itself).
Does anyone anyone know what is going on? Or is having similar issues? I really don't want to be without a phone if I have to RMA my phone. Huawei's customer service said that they would not send a replacement phone prior to them receiving the RMA (if there is an issue with the phone of course).
I am on the Verizon network. Any suggestions is welcomed. Thank you.

I too am on Verizon and seem to have call quality degraded in the past month. I have no idea why. I live in southern Md.

Same here. Thought it was my case as it started about the same time i got the case. I'm in Central Florida, in a good coverage area. Phone was fine until last update. Now having bluetooth issues and this call issue.
Maybe this is just the noise cancelling mic issue that so many reported when it first came out? I may try to root and turn off the mic as suggested to see if its better, unless one of you guys are rooted and have done that already?
Can I roll back to pre-may update somehow?

yes
I too am

I'm still having the muffled / echo voice issues - putting my finger over the noise cancelling mic seems to "fix" it for me but I'm desperate for a proper fix - otherwise I can see myself jacking in the 6P for another phone soon

Hepperz said:
I'm still having the muffled / echo voice issues - putting my finger over the noise cancelling mic seems to "fix" it for me but I'm desperate for a proper fix - otherwise I can see myself jacking in the 6P for another phone soon
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Click to collapse
Have you tried (or are you) root and disable the noise cancelling mic? Think I may go this route if it continues (which I expect it will)

Unfortunately I use my phone for work, and the software will disable if it detects the phone is rooted - so that's a no go for me.

I had some issues with mine on Verizon. Turning off Enhanced 4G LTE Mode in cellular networks fixed my problems.

shiftr182 said:
I had some issues with mine on Verizon. Turning off Enhanced 4G LTE Mode in cellular networks fixed my problems.
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Click to collapse
Same for me
Sent from my SM-T320 using Tapatalk

Turning on enhanced Lte fixed my call quality issue actually, I had the same breaking up issue with it off. I still have the noise cancellation issue where people can't hear me unless I'm talking right next to the mouth piece though. Did you try wiping your cache partition in the boot up menu?

Wow, no issues for me from the latest update at all. I am in a crappy reception area so needed to turn off enhanced 4g when I got the device about 4 months ago but it's been nothing but great with VZW despite crappy reception.

Hepperz said:
Unfortunately I use my phone for work, and the software will disable if it detects the phone is rooted - so that's a no go for me.
Click to expand...
Click to collapse
Using root cloak is an option.

Had issues again last night. Seems when there is any background noise is when the issue presents itself. I'd venture to say this isn't just with VZW. I was able to stop it by placing my finger over the noise cancelling mic on the back of the phone. Guess its time to root and disable it...ugh

See the 800 and counting posts on the Google Help forum. Search "Muffled Voice 6P" and you'll see what I'm talking about. Basically, a bunch of these phones don't work as phones, and Huawei either doesn't want to pay to fix all of them, or more likely, doesn't know how to fix them. The problem with Chinese companies is the same problem Mao had back during the Great Leap Forward. He demanded enough grain to beat Great Britain, the demand was unrealistic so all of his lieutenants made up fictitious yield reports, and they spent all of their budget on farm tools and farm labor, and not enough on train cars to take the grain into town, and a ton of people starved to death as a result! I'm sure something similar to this happened at Huawei: "Boss, the call quality on this 6p is absolutely stupendous". "Well done vice president, here's your bonus". Sales of Huawei 1-2 years later: not up but way, way down. Layoffs. People hungry again...