Database Users

Camera failed warning

Just to let you all know who are curious as to who is experiencing this fault, i have just recieved the dreaded warning. got my phone 3 days ago from carphone warehouse in plymouth uk, unlocked. seems a pretty widespread fault. mass recall????:crying:

yes, if u read around is a hardware problem with limited S5, only fix atm is replace it.

Any info on which models you can get this problem?
I had similar error yesterday untill I rebooted my phone. Thought its problem with ART...

no, but i think it mostly from US Verizon.

Stiflerlv said:
Any info on which models you can get this problem?
I had similar error yesterday untill I rebooted my phone. Thought its problem with ART...
Click to expand...
Click to collapse
I'm on the G900F and occasionally get the camera failed warning. A reboot always fixes it.
Sent from my SM-G900F using XDA Free mobile app

plymptonpilgreen said:
Just to let you all know who are curious as to who is experiencing this fault, i have just recieved the dreaded warning. got my phone 3 days ago from carphone warehouse in plymouth uk, unlocked. seems a pretty widespread fault. mass recall????:crying:
Click to expand...
Click to collapse
Make sure you not set the phone in save model.
If you use the Go Flash Light App, unload it
If it still not work, you'd better send it to Samsung center for change.
Or you can try to boot the phone.

I had "Warning Camera Failed" problem on my SM-G900SW (S5 in Canada), along with some other weird problems.
After reading an announcement from Samsung that the problem is ROM related download the stack image for my device/provider from Samfirmware and re-flashed the phone.
The problem went away, and so did some other issues.
This is definitely a software issue IMO.

I've read that it only happens to US version of the phone when the user installs another camera app.

daoom said:
I had "Warning Camera Failed" problem on my SM-G900SW (S5 in Canada), along with some other weird problems.
After reading an announcement from Samsung that the problem is ROM related download the stack image for my device/provider from Samfirmware and re-flashed the phone.
The problem went away, and so did some other issues.
This is definitely a software issue IMO.
Click to expand...
Click to collapse
To add to this, after I flashed the stock firmware everything was fine for a few days until suddenly I was unable to turn on Bluetooth. So the camera still worked, but bluetooth stopped working.
I took the phone back to the store, showed them the problem and exchanged. In the process of exchanging it I did a factory reset to remove personal data. When the reset was done, I turned it on to make sure my accounts were gone, and lo and behold the camera and bluetooth worked again.
I still went through with the exchange since this does seem like a problem related to the storage memory becoming corrupted after a bit of use.
I've had the new one for 3 days, and so far no problems.
---------- Post added at 11:34 AM ---------- Previous post was at 11:33 AM ----------
jopat said:
I've read that it only happens to US version of the phone when the user installs another camera app.
Click to expand...
Click to collapse
Seeing as I'm Canadian, nope.

[Q] "SIM card removed" error DRIVING ME CRAZY

(Incase xda won't show the picture)
SIM card removed
Unable to detect your SIM card. Your device will restart to check for your SIM card
Restart (button)
Anyone else get this error? I can't do ANYTHING when this pops up. Can't pull down my status bar, no where to dismiss the message, can't bring up the app switcher, nothing. Only things i can do is hit the sleep button to turn off the screen or hit restart.
A few months ago, i'd get it maybe once a week. Then it got progressively worse to once a day, a few times a day, then eventually it would pop up 15-20 times a day, making my phone essentially useless. Went to an at&t store, and got a new SIM card, hoping that was the problem. That solved the problem for about a week, and it started getting progressively worse again. I'm now getting this error message about once or twice a day again.
I cracked my screen (not huge, just 2 long cracks) a few weeks after getting the phone back in august, so i'd have to replace the screen ($150 locally) before sending my phone into samsung, so i was hoping there was maybe a more simple fix and the SIM reader wasn't physically bad :-\
At&t Samsung Galaxy S4 32gb stock ROM, fully updated firmware, non rooted (can't figure out how)

The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk

shamelin73 said:
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired

Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Why not just buy a Sim tray for 10$ and replace it yourself??

SaHiLzZ said:
Why not just buy a Sim tray for 10$ and replace it yourself??
Click to expand...
Click to collapse
because that doesn't fix it nor does a new sim card it's a known Samsung problem and one I've been battling for months I believe it's a software problem that Samsung is aware of. Here's the other thread.
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Here's the other thread and I've been fighting this bug for months and so far there's no easy fix I've tried them all
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC

You can also search for my username here and on android central. I was part of a few threads about this.
I also have a couple threads on AT&T support forums too.
Sent from my SAMSUNG-SGH-I337 using Tapatalk

I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.

Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.

DKOMofo said:
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
Click to expand...
Click to collapse
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

androidfine16 said:
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
Click to expand...
Click to collapse
And it seems as though it expired on August 6th of 2014

There might be a fix here give it a try it couldn't hurt
http://forum.xda-developers.com/showthread.php?t=2375982
"And on that bombshell it's time to end the show!"
Sent from my G900A powered by VisionX Rom Rockin XKRome

DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party too. From a local cell phone shop. But it wasn't tampered with inside so they gladly fixed it. Of you want I can send you the log report of the fix and you can see what you need to fix in order to get it working again.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
---------- Post added at 04:59 PM ---------- Previous post was at 04:52 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party as well. From a local cellphone guy. I didn't have warranty and they still gladly fixed it for me, bring that the device wasn't water damaged or tampered with. Here's the full log of their documentation of the fix. See if you can find out what exactly to repair.
*10/21/2014//18:17:33//STAFL2240//Telephone//Customer*
1) Inquiry:
Ibrahima Barry
Bps device is Carrier locked after repair.
2) Resources used:
4126952233
Fastlink>Policy>Unlocki
ngsamsungDevices>DeviceLocks
3) Steps taken:
sent phone to us.. Sim would not read... bp received phoneback from RSI... Bp say
s device was unlocked prior to sending it in device is no longer unlocked.. gave unlock code before. advised bp that samsung doesnt
access to unlock codes, and that he will need to speak to the devices cariier AT&T because they are the only people that can provide
carrier unlock assistance for that device.
4) Additional comments/Requirements:N/A
5) Outcome:
Bp disconnected the line
to call AT&T
*10/14/2014//18:41:26//0001773863//Telephone//ASC*
IBI PROCESS
*10/14/2014//18:41:25//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: The unit is shipped.
*10/14/2014//18:41:24//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: No hold amount
*10/14/2014//18:30:15//0001773863//Telephone//ASC*
IBI- PROCESS
*10/14/2014//17:42:19//0001773863//Telephone//ASC*
10/14/2014 4:42 PM-Melisa Salinas: QC Pass.
*10/14/2014//08:57:02//0001773863//Telephone//ASC*
10/14/2014 7:56 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA
*10/14/2014//08:55:45//0001773863//Telephone//ASC*
10/14/2014 7:55 AM-Liodan Ortega: The Unit did not pass Quality Assurance Check.
*10/13/2014//12:34:31//0001773863//Telephone//ASC*
10/13/2014 11:34 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component
*10/13/2014//10:37:11//0001773863//Telephone//ASC*
10/13/2014 9:36 AM-Beatriz Malagon: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Rocksolid77 said:
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Click to expand...
Click to collapse
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.

msheikh25 said:
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
Click to expand...
Click to collapse
Hope it works! I ended up getting the messages again anyways though I do find that whenever the message pops up, if I delete Play Services Data it seems to last a little while before the next message. I'm still not totally convinced that it's not a software problem, as you said, it's an issue that happens on a couple of devices though it does seem to be epidemic on the S4. I've since given up on my S4 and just got my OnePlus One today! Personally, I've given up on Samsung. I've been a diehard Samsung fan for many years but my experience with my S4 has totally soured me on them; it's a piece of crap! They're becoming everything I've ever hated about Apple. I'm jumping ship to OnePlus; same specs, half the price. Except the lack of an SD card which really bothers me... But not enough to pay 300 bucks for it!

solved by switching filesystem to f2fs
I have been experiencing 'sim card removed' problem for almost 5months but recently when i switched filesystem from ext4 to f2fs i have not encountered the problem anymore, counting, 3days.
Here's what i did. I just installed cyanogenmod 12 for s4 i9505 by AntaresOne and just followed all steps from the link below including switching from ext4 to f2fs using TWRP. http://forum.xda-developers.com/galaxy-s4/i9505-orig-develop/rom-cyanogenmod-12-t2943934
Im sure that it has nothing to do with changing my rom from touchwiz4.4.2 to cyanogenmod 12[5.0.1 lollipop], which required wiping my data,cache and formatting my system, because i still encountered the problem with new the rom with the existing/default ext4 file system.
This is just pure observation, i cannot explain the mechanism with the use of f2fs in relation with sim card functionality. It has worked for me so far and the cyanogenmod12 in the link works really smooth. Please proceed with caution!

Just started getting this problem last week. Like the rest of the posters in this thread, I've tried a plethora of troubleshooting ideas to no avail. Pretty sure my phone is out of warranty but I will check...but the number of major and minor annoyances experienced with this phone and Samsung as a company ensure that I will never buy a Samsung phone again.

My i717 needed rebooted several times a day because of the SIM Card Removed error. After a few months, my charging port started going and ultimately broke. I've ordered two new ones, but they affect my cell reception, so I'm waiting on a third. Point is, after getting a battery wall charger and re-installing the old charging port board, the SIM Card error has stopped happening. Leads me to believe it has something to do with the charging port or the board it's connected to. Just my two cents.

Could you try liquidsmooth 3.2milestone. I had this issue as well but using this ROM i have no problems? Software vs hardware who knows!!
Sent from my SGH-I337M using Tapatalk 2

Hi,
Have same problem for while,and have tried many thing. In the end, I found that as long as I keep the NFL feature on. The phone seem to be OK. People try it out,hope it work out for you.
Ryan

I've had this issue since last year and posted in this thread back in November 2014 when it first started. Living with this for almost a year but it hasn't been too bad once I realized how it works. Basically every time I have to reboot the phone, the issue starts up. It'll last anywhere from a few days to a week or so but eventually it stops on its own. Those few days can be frustrating because it can literally reboot on you every couple of minutes at times. Obviously you have to reboot your phone every time you get the SIM error, but the trick is not to restart your phone otherwise because you never know which time it will finally be stable. I have gone months without rebooting my phone once I figured this out. Only time I reboot is when its forced because I can't get to a charger in time and the battery dies.

OP5 freezes for approximately 10 seconds

Hi Guys,
Quick question, does anyone have the problem that when unlocking the OP5 nothing happens also on/off button does not respond for approximately 5/10 seconds, after that the screen just turns on normally.
Happens like 2/6 times a day.
Do any of you experience the same issue? i think this is a software issue but not sure, please share your thoughts

Had my phone since Saturday and not come across this issue yet. Sorry I can't help any more than that.

Not seen that one again had since sataday , just updated to 4.5.3 have you updated maybe fix issue
Sent from my ONEPLUS A5000 using Tapatalk

DoobyDroid said:
Not seen that one again had since sataday , just updated to 4.5.3 have you updated maybe fix issue
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
ah i see that there is indeed a new update.
I will try with the new update, hope it solves the issue

roba93 said:
ah i see that there is indeed a new update.
I will try with the new update, hope it solves the issue
Click to expand...
Click to collapse
Could also try factory reset if continues after trying update and re set I would contact 1+ possible fault maybe ,,[emoji106] good luck
Sent from my ONEPLUS A5000 using Tapatalk

Same issue here
I still see the issue after the update. Lock screen and even the dialer freezes during active call. Not able to disconnect the call due to this issue

You're not alone with this issue. Im also facing this exact same issue after updating to latest firmware.

vicnash7 said:
I still see the issue after the update. Lock screen and even the dialer freezes during active call. Not able to disconnect the call due to this issue
Click to expand...
Click to collapse
PrakashGD said:
You're not alone with this issue. Im also facing this exact same issue after updating to latest firmware.
Click to expand...
Click to collapse
Maybe you guys should compare apps to see which ones you both have installed? Might figure out it comes down to an app.

sadly having the same issue
Andoid version 7.1.1
OxygenOS version 4.5.10
Kernel version 4.4.21-pref+

OP5 freezes 8/128
Same issue here since the very day I bought it. Replaced the phone through Amazon. The replaced cell didn't have this issue for quite some time but it's started to do the tantrums again. And now it freezes every single time I receive a call, I have to search for any contact, while disconnecting a call and even using sms.
I am fed up of this phone. I don't even get time to go to any customer center.
Please help.

anyone else experiencing random shutdown issue

Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.

Yeah software glitch maybe try resetting your phone ..haven't had random reboots on mine so every device is not having it...if you can ..then replace yours otherwise enjoy it... there's always custom Roms...btw have u updated all software updates yet
Sent from my ONEPLUS A5000 using Tapatalk

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Probably a malfunctioning app, try a safe boot to see if it happens again or data factory reset.

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Do you have the latest update?

Nope all good here.

Happened today to my phone. Weird. Didn't happen again. I guess is a software bug or an app not working well.

Update
It only happened when I was using Spotify when my headphones plugged in.

All good here as well. Hmm. Spotify? That's strange. Have you tried other apps? Like black player?
Sent from my OnePlus 5 using XDA Labs

Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)

Happens to mine. Maybe 4-5 times since I got it. On 4.5.5.
Like, I will not use my phone, pull it out if my pocket and it'll be black, non responsive. I'm not completely sure if it's shut off already, or just non responsive, and need force shutdown.
Not much more to add than this :b

I have not experienced any random shutting down.

Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
---------- Post added at 10:15 AM ---------- Previous post was at 10:14 AM ----------
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears

ive heard somewhere that the power button easily gets pressed when in pocket causing shutdowns or restart

bug hunt
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Hello
We are come from ONEPLUS to check and resolve your issue.
Please capture the log for us:
1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log
2. Click "save log"
3. Reproduce the issue and take a screenshot to record the time, then stay for a few minutes (better above ten minutes)
4. Click “save log” again to stop it, then send us the whole oem_log folder (file manager-storage) along with the screenshots
my email is : [email protected]
Thanks

Biou_Pilgrim said:
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
Click to expand...
Click to collapse
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.

dickdickerson said:
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
Click to expand...
Click to collapse
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Sent from my OnePlus 5 using XDA Labs

elbuenzurdo said:
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Click to expand...
Click to collapse
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203

dickdickerson said:
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
Click to expand...
Click to collapse
Sent from my OnePlus 5 using XDA Labs

Sometimes my phone switches off whilst uploading a big file to drive

I don't understand why it's happening even in their 5 series. The 3 series has this stupid problem as well. Really frustrating. One Plus needs to get a grip and get rid of this glitch ASAP if they wish to remain in the game.

Note 7 + bluetooth audio issues

So, recently i bought the redmi airdots and they worked alright for a day or two, but as of now, when they are inside my pocket, they randomly (seem to only happen on part of the trajectory from my home to work) start failing, skipping like a scratched cd, and whey i take off the pocket they turn back normal, almost like the Connection range is very short.
I had some minor issues when i was using a samsung level bt headset, some fragile connection between my phone and headset that would case this jumps on the sound depending on how i tilted my head, but it never bothered me much, but right now, with the air dots it is almost unusable.
I had the problem with the stock rom, and now i'm on xiaomi eu weekly patches and the problem persists.
Anyone facing the same issue? Any tips on how to fix my bt connection?

This has also happens to me on another bluetooth hadset, but it happens so rarely, it doesn't bother me at all.

Hello friend, I face the same problem as you, already used ROM AOSP and different miui, all possible and I believe the problem is to manufacture this Redmi airdots, of its like mine as well. It's amazing that when I leave in a long distance, it works perfectly, but when I put my hand in my ear or when I put it in my pocket, it happens the same thing as yours.

asakurato said:
This has also happens to me on another bluetooth hadset, but it happens so rarely, it doesn't bother me at all.
Click to expand...
Click to collapse
i fell you.. on my samsung this happened so few that didin't bother me...
but this airdots are a pain in the ass.. almost to the point that i'm considering buying another one, from other brand.
Problem is.. since it happened on Samsung brand (tough it happened quite less), and also happened on xiaomi headset... what is the guarantee that won't happen on any other headset that i eventually purchase..
love my note 7 , but this and the gps are turning me down form sticking with this brand when i upgrade again....

Sertralina said:
i fell you.. on my samsung this happened so few that didin't bother me...
but this airdots are a pain in the ass.. almost to the point that i'm considering buying another one, from other brand.
Problem is.. since it happened on Samsung brand (tough it happened quite less), and also happened on xiaomi headset... what is the guarantee that won't happen on any other headset that i eventually purchase..
love my note 7 , but this and the gps are turning me down form sticking with this brand when i upgrade again....
Click to expand...
Click to collapse
Haven't had problems with gps. I suspect it's something with bluetooth drivers or something, wonder if custom roms would solve it.

My google search returned some similar issues from ppl with other phones and bt headsets/speakers... even the likes of pixels and s9+.. my guess is something to do with android Pie.. Since my phone bricked every time i tried to flash Pixel Experience i'm hoping for some improvement when Xiaomi release Android Q on miui 11... but it looks like will come only next year . I posted the issue on xiaomi.eu foruns.. see if someone is facing similar problems so maybe i can get the dev's atention to bt drivers..

Has anyone found a solution? Has anyone tried Android 10 and succeeded with bluetooth audio?

guerrawill2 said:
Has anyone found a solution? Has anyone tried Android 10 and succeeded with bluetooth audio?
Click to expand...
Click to collapse
i couldn't try android 10 yet .. i got soft bricked every time i tried to flash pixel experience.. i gave up after the third time =\.. i'm currently on xiaomi.eu weekly (miui 11) and the problem still remains.
Furthermore, the only answer i've got on xiaomi.eu forum is that on some persons mi9 the phone work well with airdots. This may be a hardware issue =(

Sertralina said:
i couldn't try android 10 yet .. i got soft bricked every time i tried to flash pixel experience.. i gave up after the third time =\.. i'm currently on xiaomi.eu weekly (miui 11) and the problem still remains.
Furthermore, the only answer i've got on xiaomi.eu forum is that on some persons mi9 the phone work well with airdots. This may be a hardware issue =(
Click to expand...
Click to collapse
is what I suspected...

Sertralina said:
So, recently i bought the redmi airdots and they worked alright for a day or two, but as of now, when they are inside my pocket, they randomly (seem to only happen on part of the trajectory from my home to work) start failing, skipping like a scratched cd, and whey i take off the pocket they turn back normal, almost like the Connection range is very short.
I had some minor issues when i was using a samsung level bt headset, some fragile connection between my phone and headset that would case this jumps on the sound depending on how i tilted my head, but it never bothered me much, but right now, with the air dots it is almost unusable.
I had the problem with the stock rom, and now i'm on xiaomi eu weekly patches and the problem persists.
Anyone facing the same issue? Any tips on how to fix my bt connection?
Click to expand...
Click to collapse
I have almost the same issue, i have tried two types of airpods on my redmi note 7 and once i put the phone to my pocket is stops playing, also if you basicly hold the phone between your fingers around the finger scanner it also loses the connection.

Tyraer said:
I have almost the same issue, i have tried two types of airpods on my redmi note 7 and once i put the phone to my pocket is stops playing, also if you basicly hold the phone between your fingers around the finger scanner it also loses the connection.
Click to expand...
Click to collapse
That's exactly the problem I have.

I have installed several ROM's, Pie, Q and MIUI (IN, CN and MI) and .I tested several different Kernels nothing solved, I think it is a problem in the driver or came defective ... Too bad this happened. I would love that Xiaomi would solve these isolated problems, but I do not know if this is possible.

Sadly I have this problem too, the only solution is to hold the phone on my hands. This sucks, with my old phone I did not have these problems.

I have same issue when i use my Jabra Elite T65, how we can solve this issue.. i have tried 3 roms but same it again and again... Can we find any solution or we should sell this phone immediately...

So, we have ruled out the brand of bt headset, since it happens on variable brands and ppl with airdots and other phones don't suffer from it.
We have also ruled out roms, since we have tried different roms with no result.
Anyone here using android 10 so we can take that out of equation as well, just to be sure?
I think is either hardware issue or something with bt drivers, but i lack the knowledge to investigate any further.
and i can't sell my phone and get other, i lack the money to do so atm.

Sertralina said:
So, we have ruled out the brand of bt headset, since it happens on variable brands and ppl with airdots and other phones don't suffer from it.
We have also ruled out roms, since we have tried different roms with no result.
Anyone here using android 10 so we can take that out of equation as well, just to be sure?
I think is either hardware issue or something with bt drivers, but i lack the knowledge to investigate any further.
and i can't sell my phone and get other, i lack the money to do so atm.
Click to expand...
Click to collapse
I've tried several rom's, I'm even in PE 10 BETA+ oniichan r5 and continues the same problem. I think it's a driver or hardware problem, probably it's the bluetooth that came defective :crying:

guerrawill2 said:
is what I suspected...
Click to expand...
Click to collapse
I have this exactly same problem. I had bought Redmi AirDots a month after I bought my note 7. The first two weeks they worked without problems. The problems start to show up after I updated my phone to a new MIUI version, since then, when I put the phone on my pockets or cover the region of the rear camera, fingerprint sensor, the upper part of the screen, the airdots starts to lose connection, becoming a real annoying issue.
---------- Post added at 03:15 AM ---------- Previous post was at 03:11 AM ----------
guerrawill2 said:
I've tried several rom's, I'm even in PE 10 BETA+ oniichan r5 and continues the same problem. I think it's a driver or hardware problem, probably it's the bluetooth that came defective :crying:
Click to expand...
Click to collapse
I tested the airdots on some phones of my friends, none of them presented the problems I suffered with my phone, and when I tried with a friend that bought a note 7 too, the same problem showed up. From this point, I can only think that is a problem in that specific model, either of a hardware or software.

Carlosajunior said:
I have this exactly same problem. I had bought Redmi AirDots a month after I bought my note 7. The first two weeks they worked without problems. The problems start to show up after I updated my phone to a new MIUI version, since then, when I put the phone on my pockets or cover the region of the rear camera, fingerprint sensor, the upper part of the screen, the airdots starts to lose connection, becoming a real annoying issue.
---------- Post added at 03:15 AM ---------- Previous post was at 03:11 AM ----------
I tested the airdots on some phones of my friends, none of them presented the problems I suffered with my phone, and when I tried with a friend that bought a note 7 too, the same problem showed up. From this point, I can only think that is a problem in that specific model, either of a hardware or software.
Click to expand...
Click to collapse
if anyone wants to test the first versions of miui, I will leave the link here, I'm out of time to be able to test, please, who tested give your feedback.
first version global: V10.2.8.0.PFGMIXM
https://xiaomifirmwareupdater.com/archive/firmware/lavender/ or https://c.mi.com/thread-1921136-1-1.html version miui

Hello.
Have the same problem. Bluetooth headset stops work. I have tried 3 kinds of headset: one airpods, first 1more, and second 1more. When I connect and play music/podcast/youtube video the headset makes like little (low) shhhhhhh.
What have I already done:
- the problem was faced on official global MIUI 10.3.6.0
- update to latest MIUI 11.0.4 (PFGEUXM); don't help
- make a factory reset after update; don't help
Also, I've tested sending and getting pictures via Bluetooth, everything works fine. So, seems it's a problem only with transferring sound to the headset via Bluetooth
I give up, don't know what to do at all. My phone still has a guarantee period, but the repair service time might take up to 1 month.
Looking forward to getting some responses from you guys

guerrawill2 said:
if anyone wants to test the first versions of miui, I will leave the link here, I'm out of time to be able to test, please, who tested give your feedback.
first version global: V10.2.8.0.PFGMIXM
https://xiaomifirmwareupdater.com/archive/firmware/lavender/ or https://c.mi.com/thread-1921136-1-1.html version miui
Click to expand...
Click to collapse
Friends, I tested the first rom V10.2.8.0.PFGMIXM (global version) and had no success, the sound continued with flaws. If anyone finds a solution, share it with us. :highfive: