Related
ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!
obaid_rock said:
ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!
Click to expand...
Click to collapse
Does it say "warning;camera failed" ? And are you loading the camera from the lock screen or home screen?
obaid_rock said:
ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!
Click to expand...
Click to collapse
the easiest way is to flash another firmware (Stock*) by Odin
download anther firmware from sammobile.com
ur setting and data will remain but problem will fix
:good:
I bought a new samsung galaxy 4s and the camera failed
obaid_rock said:
ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!
Click to expand...
Click to collapse
I had the same problem with my new Galaxy S4 that I bought on 8 of may in 2013.
In the beginning, the camera work fine, but after several minutes, on each time that I tried to open the camera aplication it had black screen with an error message.
I tried to exit the battery and return it, it didn't help.
I tried to rebot to manufacturer settings, at the first couple of minutes the camera work fine, but later the black screen appear again at each time I open the camera application.
Here is a link to youtube that show the same problem that I had :
Search on youtube "samsung galaxy s4 camera fail"
What can I do ?
I am having the same problem with my s4; tried system update, factory reset... maybe i need to try to flash my firmware. so disappointed with Samsung. a flagship phone shouldn't have this problem!
to be safe, getting it exchanged... i never bought insurance before but it looks like i might need to if i am sticking with the s4.
It's a known problem. Loads of people have it. You'll just have to wait for Samsung to fix it.
gili1234 said:
I had the same problem with my new Galaxy S4 that I bought on 8 of may in 2013.
In the beginning, the camera work fine, but after several minutes, on each time that I tried to open the camera aplication it had black screen with an error message.
I tried to exit the battery and return it, it didn't help.
I tried to rebot to manufacturer settings, at the first couple of minutes the camera work fine, but later the black screen appear again at each time I open the camera application.
Here is a link to youtube that show the same problem that I had :
Search on youtube "samsung galaxy s4 camera fail"
What can I do ?
Click to expand...
Click to collapse
From today speaking to a guy who repairs samsungs this is a hardware issue. Reboots and factory resets seem to fix the issue but the root of the problem is the the camera module either not correctly attached/or soldered to the connection so when rebooting or resetting the phone the movement of the device in your hand or laying the phone face up briefly re-connects the module to the device. I'm awaiting my new device as my carrier told me a few people have had this issue also.
Hope that helps
cameracartwright said:
Does it say "warning;camera failed" ? And are you loading the camera from the lock screen or home screen?
Click to expand...
Click to collapse
no it dosent.. it just crashes.. with a black screen!
I have taken several pictures with my 2 days old GS4 but in one occasion when I opened the camera and switched from the front camera to the main, the phone froze and reboot it self :/
I hope i only was a one time failure and not hardware or software relate.
Cheers
There are several other topics created for this issue Slow or reboot when opening camera apps and [Q] Galaxy S4 - reboot launching camera from lockscreen
So far, temporary fixes are limiting the background processes to 4 from the developer options in the settings menu and disabling air view options and smart screen options. This has worked for me, I haven't experienced any other reboots but the lag is still present and sometimes when enabling both cameras feature the app would freeze.
I'm not sure whether this is a hardware or a software issue but nevertheless most GS4s experience lag with the camera app, especially those on the octa version, the GT-I9500. I bought the phone internationally, not using a carrier and switching mine will be a pain; therefore i really hope it's a solvable software issue.
This happened to me yesterday. I tried factory resets, going back to stock with Kies, clearing data, but nothing works. I thought it was because of something
I flashed yesterday, but that wasnt it. Sad it happened so quickly and hopefully it can be fixed.
Sent from my SGH-M919 using xda app-developers app
cameracartwright said:
From today speaking to a guy who repairs samsungs this is a hardware issue. Reboots and factory resets seem to fix the issue but the root of the problem is the the camera module either not correctly attached/or soldered to the connection so when rebooting or resetting the phone the movement of the device in your hand or laying the phone face up briefly re-connects the module to the device. I'm awaiting my new device as my carrier told me a few people have had this issue also.
Hope that helps
Click to expand...
Click to collapse
how reliable is your source? will they fix it in the future.. like in the next batch.. n will they take the first batch back and give us the new models? can u confirm this with him?
obaid_rock said:
how reliable is your source? will they fix it in the future.. like in the next batch.. n will they take the first batch back and give us the new models? can u confirm this with him?
Click to expand...
Click to collapse
He doesn't work for Samsung he just repairs them independently so he is speaking from experience. But I have since asked another independent business and the toldme the same. My problem has now stopped buti believe could be fixed due to my new case on the phone pushing the camera module slightly in place? Who knows but I am replacing incase it happens again (really don't wanna be lumbered with an s4 with a broken camera)
cameracartwright said:
He doesn't work for Samsung he just repairs them independently so he is speaking from experience. But I have since asked another independent business and the toldme the same. My problem has now stopped buti believe could be fixed due to my new case on the phone pushing the camera module slightly in place? Who knows but I am replacing incase it happens again (really don't wanna be lumbered with an s4 with a broken camera)
Click to expand...
Click to collapse
Were you receiving any warning messages?. As I dug into this problem I've found there are 2 error types. In the 1st scenario the camera would crash and a message would be displayed. The 2nd one, would just turn the screen black after accessing the camera app and after a few seconds the phone would reboot.
If a message is displayed then it's most likely a hardware issue. If the phone restarts without warnings then disabling air gesture options and smart screen options along with disabling a few samsung apps temporary solved the matter, therefore being a software misbehave. It's not a permanent solution but until sammy releases a patch this could be a small fix.
G-XtremE said:
Were you receiving any warning messages?. As I dug into this problem I've found there are 2 error types. In the 1st scenario the camera would crash and a message would be displayed. The 2nd one, would just turn the screen black after accessing the camera app and after a few seconds the phone would reboot.
If a message is displayed then it's most likely a hardware issue. If the phone restarts without warnings then disabling air gesture options and smart screen options along with disabling a few samsung apps temporary solved the matter, therefore being a software misbehave. It's not a permanent solution but until sammy releases a patch this could be a small fix.
Click to expand...
Click to collapse
No error message for me.. It justs reboots for me.. Btw what's the expected battery life?
obaid_rock said:
No error message for me.. It justs reboots for me.. Btw what's the expected battery life?
Click to expand...
Click to collapse
Slightly less than 10% / hour with medium use. Coming from a Note 2 this is really frustrating.
G-XtremE said:
Slightly less than 10% / hour with medium use. Coming from a Note 2 this is really frustrating.
Click to expand...
Click to collapse
yea i was expecting much better battery life than this... this sucks! my frnd has a note 2.. n thats awesome!
G-XtremE said:
Were you receiving any warning messages?. As I dug into this problem I've found there are 2 error types. In the 1st scenario the camera would crash and a message would be displayed. The 2nd one, would just turn the screen black after accessing the camera app and after a few seconds the phone would reboot.
If a message is displayed then it's most likely a hardware issue. If the phone restarts without warnings then disabling air gesture options and smart screen options along with disabling a few samsung apps temporary solved the matter, therefore being a software misbehave. It's not a permanent solution but until sammy releases a patch this could be a small fix.
Click to expand...
Click to collapse
I have the first scenario. What would actually cause this? Flashing wouldn't cause it, would it?
G-XtremE said:
Were you receiving any warning messages?. As I dug into this problem I've found there are 2 error types. In the 1st scenario the camera would crash and a message would be displayed. The 2nd one, would just turn the screen black after accessing the camera app and after a few seconds the phone would reboot.
If a message is displayed then it's most likely a hardware issue. If the phone restarts without warnings then disabling air gesture options and smart screen options along with disabling a few samsung apps temporary solved the matter, therefore being a software misbehave. It's not a permanent solution but until sammy releases a patch this could be a small fix.
Click to expand...
Click to collapse
Mine did both loaded camera app then black screen with message after a few seconds "warning:camera failed" then one time the phone didn't reboot it simply froze until I force restarted it. I'm getting replacement tomorrow evening as I use my camera a lot when I don't have a dedicated camera with me
cameracartwright said:
Mine did both loaded camera app then black screen with message after a few seconds "warning:camera failed" then one time the phone didn't reboot it simply froze until I force restarted it. I'm getting replacement tomorrow evening as I use my camera a lot when I don't have a dedicated camera with me
Click to expand...
Click to collapse
Yup, I have that exact thing. Unfortunately, T-Mobile US doesn't have the S4 as part of their replacement "plan" yet. I'll have to check back later.
(Incase xda won't show the picture)
SIM card removed
Unable to detect your SIM card. Your device will restart to check for your SIM card
Restart (button)
Anyone else get this error? I can't do ANYTHING when this pops up. Can't pull down my status bar, no where to dismiss the message, can't bring up the app switcher, nothing. Only things i can do is hit the sleep button to turn off the screen or hit restart.
A few months ago, i'd get it maybe once a week. Then it got progressively worse to once a day, a few times a day, then eventually it would pop up 15-20 times a day, making my phone essentially useless. Went to an at&t store, and got a new SIM card, hoping that was the problem. That solved the problem for about a week, and it started getting progressively worse again. I'm now getting this error message about once or twice a day again.
I cracked my screen (not huge, just 2 long cracks) a few weeks after getting the phone back in august, so i'd have to replace the screen ($150 locally) before sending my phone into samsung, so i was hoping there was maybe a more simple fix and the SIM reader wasn't physically bad :-\
At&t Samsung Galaxy S4 32gb stock ROM, fully updated firmware, non rooted (can't figure out how)
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
shamelin73 said:
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Why not just buy a Sim tray for 10$ and replace it yourself??
SaHiLzZ said:
Why not just buy a Sim tray for 10$ and replace it yourself??
Click to expand...
Click to collapse
because that doesn't fix it nor does a new sim card it's a known Samsung problem and one I've been battling for months I believe it's a software problem that Samsung is aware of. Here's the other thread.
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Here's the other thread and I've been fighting this bug for months and so far there's no easy fix I've tried them all
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
You can also search for my username here and on android central. I was part of a few threads about this.
I also have a couple threads on AT&T support forums too.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
DKOMofo said:
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
Click to expand...
Click to collapse
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
Click to expand...
Click to collapse
And it seems as though it expired on August 6th of 2014
There might be a fix here give it a try it couldn't hurt
http://forum.xda-developers.com/showthread.php?t=2375982
"And on that bombshell it's time to end the show!"
Sent from my G900A powered by VisionX Rom Rockin XKRome
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party too. From a local cell phone shop. But it wasn't tampered with inside so they gladly fixed it. Of you want I can send you the log report of the fix and you can see what you need to fix in order to get it working again.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
---------- Post added at 04:59 PM ---------- Previous post was at 04:52 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party as well. From a local cellphone guy. I didn't have warranty and they still gladly fixed it for me, bring that the device wasn't water damaged or tampered with. Here's the full log of their documentation of the fix. See if you can find out what exactly to repair.
*10/21/2014//18:17:33//STAFL2240//Telephone//Customer*
1) Inquiry:
Ibrahima Barry
Bps device is Carrier locked after repair.
2) Resources used:
4126952233
Fastlink>Policy>Unlocki
ngsamsungDevices>DeviceLocks
3) Steps taken:
sent phone to us.. Sim would not read... bp received phoneback from RSI... Bp say
s device was unlocked prior to sending it in device is no longer unlocked.. gave unlock code before. advised bp that samsung doesnt
access to unlock codes, and that he will need to speak to the devices cariier AT&T because they are the only people that can provide
carrier unlock assistance for that device.
4) Additional comments/Requirements:N/A
5) Outcome:
Bp disconnected the line
to call AT&T
*10/14/2014//18:41:26//0001773863//Telephone//ASC*
IBI PROCESS
*10/14/2014//18:41:25//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: The unit is shipped.
*10/14/2014//18:41:24//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: No hold amount
*10/14/2014//18:30:15//0001773863//Telephone//ASC*
IBI- PROCESS
*10/14/2014//17:42:19//0001773863//Telephone//ASC*
10/14/2014 4:42 PM-Melisa Salinas: QC Pass.
*10/14/2014//08:57:02//0001773863//Telephone//ASC*
10/14/2014 7:56 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA
*10/14/2014//08:55:45//0001773863//Telephone//ASC*
10/14/2014 7:55 AM-Liodan Ortega: The Unit did not pass Quality Assurance Check.
*10/13/2014//12:34:31//0001773863//Telephone//ASC*
10/13/2014 11:34 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component
*10/13/2014//10:37:11//0001773863//Telephone//ASC*
10/13/2014 9:36 AM-Beatriz Malagon: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Rocksolid77 said:
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Click to expand...
Click to collapse
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
msheikh25 said:
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
Click to expand...
Click to collapse
Hope it works! I ended up getting the messages again anyways though I do find that whenever the message pops up, if I delete Play Services Data it seems to last a little while before the next message. I'm still not totally convinced that it's not a software problem, as you said, it's an issue that happens on a couple of devices though it does seem to be epidemic on the S4. I've since given up on my S4 and just got my OnePlus One today! Personally, I've given up on Samsung. I've been a diehard Samsung fan for many years but my experience with my S4 has totally soured me on them; it's a piece of crap! They're becoming everything I've ever hated about Apple. I'm jumping ship to OnePlus; same specs, half the price. Except the lack of an SD card which really bothers me... But not enough to pay 300 bucks for it!
solved by switching filesystem to f2fs
I have been experiencing 'sim card removed' problem for almost 5months but recently when i switched filesystem from ext4 to f2fs i have not encountered the problem anymore, counting, 3days.
Here's what i did. I just installed cyanogenmod 12 for s4 i9505 by AntaresOne and just followed all steps from the link below including switching from ext4 to f2fs using TWRP. http://forum.xda-developers.com/galaxy-s4/i9505-orig-develop/rom-cyanogenmod-12-t2943934
Im sure that it has nothing to do with changing my rom from touchwiz4.4.2 to cyanogenmod 12[5.0.1 lollipop], which required wiping my data,cache and formatting my system, because i still encountered the problem with new the rom with the existing/default ext4 file system.
This is just pure observation, i cannot explain the mechanism with the use of f2fs in relation with sim card functionality. It has worked for me so far and the cyanogenmod12 in the link works really smooth. Please proceed with caution!
Just started getting this problem last week. Like the rest of the posters in this thread, I've tried a plethora of troubleshooting ideas to no avail. Pretty sure my phone is out of warranty but I will check...but the number of major and minor annoyances experienced with this phone and Samsung as a company ensure that I will never buy a Samsung phone again.
My i717 needed rebooted several times a day because of the SIM Card Removed error. After a few months, my charging port started going and ultimately broke. I've ordered two new ones, but they affect my cell reception, so I'm waiting on a third. Point is, after getting a battery wall charger and re-installing the old charging port board, the SIM Card error has stopped happening. Leads me to believe it has something to do with the charging port or the board it's connected to. Just my two cents.
Could you try liquidsmooth 3.2milestone. I had this issue as well but using this ROM i have no problems? Software vs hardware who knows!!
Sent from my SGH-I337M using Tapatalk 2
Hi,
Have same problem for while,and have tried many thing. In the end, I found that as long as I keep the NFL feature on. The phone seem to be OK. People try it out,hope it work out for you.
Ryan
I've had this issue since last year and posted in this thread back in November 2014 when it first started. Living with this for almost a year but it hasn't been too bad once I realized how it works. Basically every time I have to reboot the phone, the issue starts up. It'll last anywhere from a few days to a week or so but eventually it stops on its own. Those few days can be frustrating because it can literally reboot on you every couple of minutes at times. Obviously you have to reboot your phone every time you get the SIM error, but the trick is not to restart your phone otherwise because you never know which time it will finally be stable. I have gone months without rebooting my phone once I figured this out. Only time I reboot is when its forced because I can't get to a charger in time and the battery dies.
I'm not sure if i ever saw this problem somwhere else and search didn't give any results so i decided to create a new topic. Currently I'm on att galaxy s4 complete stock 4.4.2 NC1 version, rooted. No other mods (like xposed frames ) are installed. So here is the problem. From time to time my network signal gets stuck (so far i noticed that when i have a low signal, 1-2 bars) and no internet or a network signal are available. 4g icon is still there with outgoing signal animation, but that's about it. I can't make calls, can't browse internet and flight mode is not working (network icon won't change to the airplain icon). The only thing that can bring my phone back to being an actual phone and not a tablet is a reboot.
Please ask if any additional information is required to detect the problem.
Thank you.
P.s. sorry for any grammatical mistakes.
Same here but no root. I have gotten a new sim, been on with att tech support and had them do a factory reset and gone so far as to get a replacement device from att but still the same thing. My wife tells me that sometimes her calls go straight to voice mail. I don't know its happening unless i try to do a search or use an app that needs data. A reboot fixes it right up, until it loses connection again. I've been using an app called "att mark the spot" but it's hard to use if you don't have a data connection.
Today i went to the att device support center (not att, a contractor) on Powers Ferry Rd in Atlanta and they did a flash of the rom. They said it replaced the rom from scratch...not just a factory reset. My instructions were to add apps back slowly over time and to read the permissions and not add apps that wanted permissions that i wasn't comfortable with.
We'll see what happens...
Any help would be greatly appreciated.
I thought the recommendation to check the permissions was bunk but as I add apps back I'm finding that it might not have been a bad idea. So far I've added back Google Finance and Pocket Casts and there were no permissions that I thought were over the top. When I got to Yahoo Mail I was shocked at the permissions that they wanted. Maybe I've found the culprit.
---------- Post added at 06:40 AM ---------- Previous post was at 06:35 AM ----------
BTW - last night I rooted with towelroot and installed titanium backup. Time to get rid of some att and samsung bloat and maybe try a rom or 2.
Kevasaki said:
I thought the recommendation to check the permissions was bunk but as I add apps back I'm finding that it might not have been a bad idea. So far I've added back Google Finance and Pocket Casts and there were no permissions that I thought were over the top. When I got to Yahoo Mail I was shocked at the permissions that they wanted. Maybe I've found the culprit.
---------- Post added at 06:40 AM ---------- Previous post was at 06:35 AM ----------
BTW - last night I rooted with towelroot and installed titanium backup. Time to get rid of some att and samsung bloat and maybe try a rom or 2.
Click to expand...
Click to collapse
I got all unnecessary app frozen (like yahoo, att and samsung stuff) so i don't think that problem is in permissions.
P.s. you should check facebook permissions, that's where it gets scary.
So my phone locked up a time or 2 again today and had to be rebooted. The new rom didn't fix the problem. I'm going to put one of the custom roms on and see what that does. Haven't decided which one yet. I still have 45 days left on the 90 day warranty on this replacement device but who cares at this point...
Both my wife and I have unrooted AT&T GS4s and have had the exact same issues ever since the NC1 update was pushed out. We have both gotten updated SIM cards and the problem has not gone away. The only thing that I have found that helps is to reboot in the morning when I wake up and again as I leave work.
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Kevasaki said:
So my phone locked up a time or 2 again today and had to be rebooted. The new rom didn't fix the problem. I'm going to put one of the custom roms on and see what that does. Haven't decided which one yet. I still have 45 days left on the 90 day warranty on this replacement device but who cares at this point...
Click to expand...
Click to collapse
I had my phone changed yesterday by ATT and as they did it, they told me that some phones have a bad sim card slot. Let's hope that this was a problem. I will try to report everyday if it's acting out again or not.
MikeStroh said:
Both my wife and I have unrooted AT&T GS4s and have had the exact same issues ever since the NC1 update was pushed out. We have both gotten updated SIM cards and the problem has not gone away. The only thing that I have found that helps is to reboot in the morning when I wake up and again as I leave work.
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
Before i went to ATT and re flashed my phone back to NC1, coz i had some GPS problems that i couldn't fix, I had a custom NB1 rom ( i had a few different ones). Before my samsung phone i had LG Thrill 4G, and i faced a similar problem. After an official update to 2.3.5 my phone wouldn't receive any messages or calls, until i unlock the screen. I really do hope they didn't **** up the NC1 update like this and it was just a faulty sim card slot as they told me.
MikeStroh said:
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
NC1. Maybe thats the problem...the NC1 update. Thanks for posting!
I may try to go back to NB1.
http://forum.xda-developers.com/showthread.php?t=2674223
Ok, I am half way into my night shift at a place where I had these network freezes. I am on a new phone, not rooted, complete nc1 stock. There hasn't been a single incident so far. I'm starting to believe that it was indeed a faulty sim card slot. You might want to try to exchange your phone again. And if they don't believe you, just wait while your network freezes again and bring your phone to the store.
I'll keep reporting for a few nights more.
So like the title says, I'm a new Nexus 6P user, and I had problems out of the gate.
I bought the device 2nd hand from a guy off craigslist, after my S6 edge started over heating after I had the screen replaced (don't buy Samsung "edge" phones, I know your careful, but on the off chance you drop it, your in a world of trouble).
I tested the phone, before I bought it, it appeared pretty much brand new, everything worked. When I got home, and hard reset it again for good measure all hell broke lose.
After a hard reset the phone wanted to update to build 19 something. After the update and a reboot, the phone app kept crashing before I could finish the setup process. The only thing I could do is factory reset it again. This appeared to clear up that problem. I did the near by device thing, and restored it from what Google could find out about my S6 edge. I wish it was more of a restore like what you can do in the iOS world, but it's better then what we had before so it's cool. I noticed that Chrome would crash everytime you tried to use it only in less I uninstalled the update. After I got the phone to the point where I wanted it, I thought I was free in the clear. When I started trying to use music apps, they all crash. Apple Music, Spotify, Soundcloud. Then I noticed YouTube also crashed the same way. When I tried to make a phone call, the phone app would crash too... So the phone was useless. I downloaded the SDK and the most current build which I think was 20 something. I followed a guide on here and formatted the phone reinstalling everything around build 20. The only thing this fixed was the phone issue.
I could now make phone calls without it crashing, but I was in the same boat with some applications working, and the same ones that didn't work not working. I flashed this phone 5, or 6 times, with the last time me formatting the userdata. I read that it wasn't a good idea because it could lock me to only 32GB ( I had a 64GB version), but after I did the flashing along with the usedata format, I still had 64GB of useable space, however I still had the same issue with the same types of applications crashing. I tried older builds, same issue (also the older builds all had the problem with the phone app crashing to the point that the phone wasn't usable).
I ended up sending the phone to the manufacturer, which appears to be in the same metroplex I live in. Hopefully they can find a hardware problem under warenty and fix it. I'm making this post to see if anyone else ran into similar issues, and if anyone knows if this is a hardware build issue, that was hopefully resolved.
I'm sorry to be so long winded...
Is the phone rooted and running a custom ROM?
Pappy35 said:
Is the phone rooted and running a custom ROM?
Click to expand...
Click to collapse
Everything appeared to be stock, I don't know if it was rooted before, but when I was finished with it it was stock, I even locked the boot loader again (it was locked before I started flashing it)
vmiyoshi said:
Everything appeared to be stock, I don't know if it was rooted before, but when I was finished with it it was stock, I even locked the boot loader again (it was locked before I started flashing it)
Click to expand...
Click to collapse
How much did you pay for it?
Sent from my LG-H830 using Tapatalk
RidinNerdy said:
How much did you pay for it?
Sent from my LG-H830 using Tapatalk
Click to expand...
Click to collapse
I paid 4 for it...
Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement
No, works fine here.
i dont have OP5 yet so no reboots
No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)
Mine hasn't done it yet but the wifi performance is abysmal, random pauses when transferring files, Facebook stopped while trying to set it up.
I have been using the phone since yesterday morning and haven't had any issues at all, not a single bit of lag, no apps crashing or anything. If a reset didn't help it that means it must be hardware problem. I would return it and get a replacement.
Yes, performance seems bad. Had a few reboots and WiFi download speeds are awful.
SirBaal said:
No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)
Click to expand...
Click to collapse
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
---------- Post added at 11:05 AM ---------- Previous post was at 11:01 AM ----------
djsubterrain said:
... the wifi performance is abysmal, random pauses when transferring files....
Click to expand...
Click to collapse
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.
Haven't had any such issue on mine yet in Canada (8GB/128GB) *fingers crossed*
---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------
3DSammy said:
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.
Click to expand...
Click to collapse
I've had the same as you -- Bluetooth Pebble & Car & Headphones have all worked amazing (including using AptX HD), and my WiFi speeds have been stellar (>50MBps download (Yes, MBps, not mbps)). My WiFi has not been cutting out in the corners of my house either, unlike my old phones and even laptop!
HAK Devil said:
Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement
Click to expand...
Click to collapse
Yes, it's an issue for me. I've been in touch with OP Bug Hunter staff, and gave them the logs they requested to pass along to engineering to figure out why.
Yeah it kept rebooting on me even today so just got off the phone with OnePlus and an RMA has been created for a replacement device to be sent. Hopefully the next one isn't a problem, I'll keep you guys posted on the progress.
Umm had phone since Sunday not had any issues but today while on a call the phone rebooted it's self and again 20 minutes later just on home screen , I'm stock latest build , bought from O2 store should I take it back and ask for replacement while within my 14 days ??
Sent from my ONEPLUS A5000 using Tapatalk
Mines fine no issues build date 13th June
My phone is back with oneplus now so according to them should have a new one within the next week. Good thing I didn't sell my oneplus 3 just yet
I had two random reboots today and one random shutdown.
All these happened in my pocket and i realized the reboots due to vibration from reboot.
And one time I pulled it out of my pocket it was turned off.
Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian
jochr said:
Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian
Click to expand...
Click to collapse
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk
Yes mine started this after the latest update.
Sent from my HTC U11 using Tapatalk
I'm getting random reboots about every other day or so. Would this be indicative of a software issue versus hardware? I figure if this many people are having issues, but many are not, the hardware may not be a problem? This is my first OP device, so I'm just guessing. Hoping if it IS a software issue they can release an update soon!
DoobyDroid said:
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Just got back from O2 store replaced with new device although it's the same manufacture date as one with issue 6/6/17 so far ok but it's only been on couple hrs so to soon to say, I'm convinced it was since 4.5.3 update as didn't do it before update but while i was in my 14 day return thought replace it anyway , I did contact 1+ before hand to ask if it's software or hardware all I got in reply was !! We will need proof of purchase to continue replacement procedure , that made alarm bells ring so hence straight back to O2 as it's far quicker than retuning to 1+ , I'm currently on 4.5.0 and not keen on updating ?
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