Update: So today at work it decided to behave seemingly out of the blue.
Heya,
So I have a problem with my Note 4 that I just cannot figure out this time around. I found that the lock screen was turning itself on even when left alone on a table and on top of that the home button is not working. After I installed a security update I had put off installing the home button worked again for about 10 minutes or so. I figured it was a software problem so opted to factory reset the device. No problem getting into the recovery menu by holding power and volume up.
Once that was done though the problem persisted. I'm inclined to think it's hardware but I figured before I throw down money on parts I'd get a second opinion just in case I'm missing something.
It's a N910-P running 6.0.1 and April's security update. Any ideas/suggestions would be appreciated.
Thanks!
My device is doing exactly the same thing all of a sudden... Seeing a few other threads with similar issues... I'm guessing a Google Play Services update, as the play store icon changed just about when it happened...
Related
It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.
I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down
I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?
bump
got the same problem.
For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.
I'm having some serious issues with my phone. This morning the battery was suddenly drained completely, don’t know why yet. Then after charging the phone a bit and rebooting it, it constantly goes into driving mode and starting the voice command application. The most strange thing however is that when I choose to power off the phone, it shuts down but then automatically reboots.
I know I should try factory reset, but anyone else had this problem?
(I have original firmware and the phone isn't rooted)
EDIT:
Doing a hard reset seems to have solved the problem.
Maybe your power button is broken (constantly pressed)? Did the phone get wet?
I have not heard of this. I've heard of bootloops and the phone rebooting when trying to power off but thats usually due to custom roms and people flashing over other custom roms which causes conflict. I think factory reset may be the only option. However, with the Galaxy S there used to be a way to get into safe mode. I beleive you'd hit the menu button as soon as you saw the Galaxy S boot logo. I haven't heard of a safe mode yet for SGS2 but perhaps someone can confirm if its available in this model?
If you can still get into settings of the phone when its on, I'd try going into Settings > Applications > Manage Applications and clearning data for voice commands
It almost seems as though your phone is registering home button being clicked thereby turning voice mode on and also turning it back on after a power off.
delinne said:
I'm having some serious issues with my phone. This morning the battery was suddenly drained completely, don’t know why yet. Then after charging the phone a bit and rebooting it, it constantly goes into driving mode and starting the voice command application. The most strange thing however is that when I choose to power off the phone, it shuts down but then automatically reboots.
I know I should try factory reset, but anyone else had this problem?
(I have original firmware and the phone isn't rooted)
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Click to collapse
Hi,
I was have exactly same problem, reset don't resolve my issue.
Solution was to replace my phone.
Thanks for the help, gonna try factory reset first. But this doesn't look like a software problem, so probably gonna need to replace it
delinne said:
Thanks for the help, gonna try factory reset first. But this doesn't look like a software problem, so probably gonna need to replace it
Click to expand...
Click to collapse
Well this is a strange problem. Is it possible a bread crumb got under your buttons? Or some case is so tight it is pressing on some buttons?
Don't have a case around it, but the power button isn't stuck I think because wouldn't the menu for shutting down the phone etc. appaer constantly? And if it's something under the buttons then it is just bad design, had the phone only a couple of weeks.
delinne said:
Don't have a case around it, but the power button isn't stuck I think because wouldn't the menu for shutting down the phone etc. appaer constantly? And if it's something under the buttons then it is just bad design, had the phone only a couple of weeks.
Click to expand...
Click to collapse
I had the same problem mate. And that was exactly what I thought, I actually started a thread on this problem about 2 weeks ago. Was really strange, people told me to take it back. But What I did was factory reset on the phone. Which still didn't completely solve my problem. So I left the battery out the phone over night. The most annoying thing was, the screen kept turning on, like something was being pressed, can't have been the middle button, because the menu would have come up, it didn't do that. And then to make matters worse the tap to speak driving mode kept coming up.
I then took out the battery and left it out over night. Put it back in, in the morning. Charged it up. Didn't do it again.
Hope that helps. Try it.
Ok thanks, I will try it. It is really a strange problem as you say. After the factory reset the problem showed up again but not as often as before. Also after upgrading to latest firmware today, according to the battery monitor android OS is using 45%, that looks really strange to me.
This just started occuring this afternoon before and after I installed the latest ZVA firmware:
1. The "Home" soft button responds to my touch - as in I get the visual and haptic feedback as if I've touched the soft button but it refuses to actually DO anything. I can hit the Home button on any screen and any app and it takes me nowhere.
2. The Lock screen is no longer activating - as in I let the screen hit the timeout and let it set for a few minutes. If I try to "knock" on or use the power button, it opens right back up where I left it with no Lock screen.
I hope this makes sense. I'm really stumped here. Like I said, it just started happening this afternoon and I figured that it was some weirdness to due w/ the pending OTA update. After installing the OTA update, the problems persist.
I'd rather not do a factory reset, but I will if I must
kitkat disaster
metar0n said:
This just started occuring this afternoon before and after I installed the latest ZVA firmware:
1. The "Home" soft button responds to my touch - as in I get the visual and haptic feedback as if I've touched the soft button but it refuses to actually DO anything. I can hit the Home button on any screen and any app and it takes me nowhere.
2. The Lock screen is no longer activating - as in I let the screen hit the timeout and let it set for a few minutes. If I try to "knock" on or use the power button, it opens right back up where I left it with no Lock screen.
I hope this makes sense. I'm really stumped here. Like I said, it just started happening this afternoon and I figured that it was some weirdness to due w/ the pending OTA update. After installing the OTA update, the problems persist.
I'd rather not do a factory reset, but I will if I must
Click to expand...
Click to collapse
same here, my tmobile d801 updated to stock kitkat via OTA, i was able to keep root but I was encountering "BLUETOOTH" battery drain even when bluetooth was not enabled so i did a factory reset and got a black screen with white error message
"boot certificate error"
after that the phone reboots but i have the same problems
1. Home button does not do anything but does respond to touch.
2. Notifications are not working anymore.
3. Lockscreen is not working even when enabled in settings
4. I cannot factory wipe, from settings or using volume down + power button.
5. Settings are in a list view instead of tabbed.
:crying:
kombochekenyere said:
same here, my tmobile d801 updated to stock kitkat via OTA, i was able to keep root but I was encountering "BLUETOOTH" battery drain even when bluetooth was not enabled so i did a factory reset and got a black screen with white error message
"boot certificate error"
after that the phone reboots but i have the same problems
1. Home button does not do anything but does respond to touch.
2. Notifications are not working anymore.
3. Lockscreen is not working even when enabled in settings
4. I cannot factory wipe, from settings or using volume down + power button.
5. Settings are in a list view instead of tabbed.
:crying:
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Click to collapse
Bringing this old post up as I just now encountered this on my AT&T LG G2. It occurred when I was using Google Maps which then crashed and caused everything to freeze. Upon reboot, I get the exact same issues as stated above. What was the outcome for you guys? Did you end up doing a hard reset?
Everything appears to be functioning with the exception of above. I'm suspecting a software issue with the home launcher as the soft keys are responsive but the Home one. The Notification Bar lags when trying to drag it down, but none of the notifications are functioning. I also noticed a significant amount of lag. Prior to the "crash" my phone was flawless with no lag for the past 10 months. I absolutely have no clue what just happened...
OK, here's an interesting problem... My phone can turn on fine, but once it's on the power button refuses to lock the screen. If I long press the power button, it acts normally by bringing up the power down / reboot menu. Not only this but somehow it is also linked to my wifi to get stuck on "Checking the quality of your wifi connection". The first time it happened, I took off my case, removed my s-pen and it suddenly worked again, and at the exact same time the wifi kicked right in as usual and all worked fine again. I assumed my case was putting pressure on the button yet the next time I restarted my phone (incidentally my case was already off) the same problem happened. Power button wouldn't lock screen but long press functioned fine, wifi stuck. I figured maybe my s-pen being taken out may somehow so something, trying to recreate the solution that worked the first time around, but it didn't work. About 10 seconds later I tried the lock button and it worked, and subsequently the wifi kicked in again. I haven't done a factory reset or tried a restore yet, I was hoping to avoid that if possible... just wanted to see if anyone had any ideas as to what could cause something so strange. I don't see any link between the power button and wifi functioning.
My phone is a T-Mobile Note 3, stock KK rom, stock kernel
rooted.
I appreciate any insight, advice, or opinions anyone may give me. Thank you for taking the time out of your day to read about my issue!
Anyone else having a similar experience and solution ? I have done a factory reset and have barely any apps. Basically when I leave it after using it I will return and be unable to turn it on. Nothing I do seems to be able to get it going again. I place it on the charger and come back a number of hours later and eventually I can get it to restart.
Not related to battery power level, and doesn't happen all the time.
Got mine today. Happened once so far. Just hold the power button for a while and it resets.
But, this better not be a daily problem.
You still have this issue?
Disable " lock on screen " option in launcher. That option give you ability tap twice to lock screen . Regurds
It only happened to me once first day, then i got two OTA updates, and it never happened again.