Database Users

IMEI repair

Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!

evilkoal said:
Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!
Click to expand...
Click to collapse
Have you tried going back to stock ? Restoring back to the firmware that came with your phone? If not try that. But if you have You may just be out of luck

evilkoal said:
Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!
Click to expand...
Click to collapse
This is a total shot in the dark, but did you try running maui meta or hyperterminal as an Adminstrator?

markrulesallnow said:
This is a total shot in the dark, but did you try running maui meta or hyperterminal as an Adminstrator?
Click to expand...
Click to collapse
I have tried flashing back, but still no IMEI.
I have tried using administrator mode on both but it doesnt work., i wonder if i am using a wrong setting? maybe i am missing something? there is no CP-USB mode that i can see in the engineering menu...

evilkoal said:
I have tried flashing back, but still no IMEI.
I have tried using administrator mode on both but it doesnt work., i wonder if i am using a wrong setting? maybe i am missing something? there is no CP-USB mode that i can see in the engineering menu...
Click to expand...
Click to collapse
Do you have a stock ROM back-up of your device form before you lost the imei? if so, restore that and it should restore your imdi. Other than that i can't tell you much else, supposedly once your imei is gone, it is gone for good.

MalignantQuechnitlan said:
Do you have a stock ROM back-up of your device form before you lost the imei? if so, restore that and it should restore your imdi. Other than that i can't tell you much else, supposedly once your imei is gone, it is gone for good.
Click to expand...
Click to collapse
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.

evilkoal said:
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.
Click to expand...
Click to collapse
Here's the deal. You're effed. Do a warranty replacement. Once your IMEI is gone, you are out of luck. Sorry and I hope I'm wrong, but I have yet to see someone fix it.

How did you break it?
Sent from my g2 using xda app-developers app

evilkoal said:
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.
Click to expand...
Click to collapse
Ha, never knew changing/adjusting your imei was a legal issue. As to changing it back, i suppose you are correct, the imei is on the box and the sticker from the device, you all you gotta do is find a working hex editor and type the imei back in.
Sent from my LG-D802 using Tapatalk

where is it?
MalignantQuechnitlan said:
Ha, never knew changing/adjusting your imei was a legal issue. As to changing it back, i suppose you are correct, the imei is on the box and the sticker from the device, you all you gotta do is find a working hex editor and type the imei back in.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Where would i find the file with the IMEI in it, so i can edit it? i mean, i tried the backup way, but the img files jack everything up so i cannot edit the imei in them.

Because of identification issues, imei is rarely changeable by average user, its not likely it will ever be some file you can edit just like that mwahhaha
Sent from my g2 using xda app-developers app

i had this same problem on a windows phone. i tried to reinstall the stock rom on it to get my imei back. i could get the rom installed but had no network connection because imei was still messed up. long story short, if you have no efs backup then you're just f'ed. you may be able to get it fixed with a jtag repair. there's a company that specializes in things like this if you google them. they are mobiletechvideos. i've delt with them before and they are nice people. the only option you may have is to change your imei. but that is illegal.

actually lg can do it also

freebee269 said:
i had this same problem on a windows phone. i tried to reinstall the stock rom on it to get my imei back. i could get the rom installed but had no network connection because imei was still messed up. long story short, if you have no efs backup then you're just f'ed. you may be able to get it fixed with a jtag repair. there's a company that specializes in things like this if you google them. they are mobiletechvideos. i've delt with them before and they are nice people. the only option you may have is to change your imei. but that is illegal.
Click to expand...
Click to collapse
Well how would I go about changing it, for educational purposes only, of course. We'll just say I'm not bound by the same laws as you folks because of where I live currently, and the fact that I purchased my phone.
if LG and companies can do it, then we can do it as well. The information is somewhere on the phone, accessible to these people, so it is there and accessible for us as well. There is no way that this is impossible if someone else can do it.

IMEI is what your service provider use to turn off phones if its stolen, and use it to track down people that stole your phone. Once its gone its gone, this is call a hard brick, you cant fix it, send it in or buy another phone. Stop being a hard head, or having faith, you cant fix this.
P.S Dont give him your IMEI, if he did manage to fix it with your IMEI (by an act of god), that means your phone is Effed...its like stealing identity.

G1_enthusiast said:
IMEI is what your service provider use to turn off phones if its stolen, and use it to track down people that stole your phone. Once its gone its gone, this is call a hard brick, you cant fix it, send it in or buy another phone. Stop being a hard head, or having faith, you cant fix this.
P.S Dont give him your IMEI, if he did manage to fix it with your IMEI (by an act of god), that means your phone is Effed...its like stealing identity.
Click to expand...
Click to collapse
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.

I was once in the same boat whereby I accidentally restored the efs backup from my wife's g2. Fortunately I had a backup of my efs and everything was fine after I restored the original copy.
Sorry this info will most probably not helping you.

evilkoal said:
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.
Click to expand...
Click to collapse
you are right, imei's are not hard coded. most of them are just a txt file in the partition that is read. but if you corrupt that partition then you cant get that txt file back. not all manufacturers use a txt file though, as was the case with my lumia 920. nokia uses something else, like a xml file that is harder to alter than a txt file. this is why i suggested a jtag. they will be able to get you back up and running but there's a possibility that you still wont have you imei repaired. in that case you wont have network connection. lg can also do this for you. if they wont be able to recover your imei they will just give you a new one that is not associated with any other phone. but i suspect lg will want some money to do this.

evilkoal said:
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.
Click to expand...
Click to collapse
who's the retarded one? the one that got their IMEI deleted or the one telling you that its not possible? this issue was first discover on the Samsung Galaxy S2 and no one has an answer for it unless you backed up your EFS, which I'm sure you dint.
your right you can do whatever you want, but I'm telling people not to give their IMEI to you, in case they dont know. If they are dumb enough to give it to you, then they are just as dumb as you for deleting your IMEI.
you can send it in, if you dont have warranty, then pay for them to fix it...duh? if you want to play then you gotta pay. Your right your phone is not technically "hardbrick" but if you cant make call, cant connect to service provider, cant send text message, cant do what a phone suppose to do then its a hard brick or would you like to call it an ipod touch? because I'm happy to accommodate you. G-luck dummy lol.

We don't allow IMEI discussions on XDA, especially discussions which are heading the way this one is.
Thread closed.

Lg G2 No network, service disabled. with every simcard.

Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!

Bump

Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.

BUMB Still have this error, people help please!

newonmars said:
BUMB Still have this error, people help please!
Click to expand...
Click to collapse
BUMB

newonmars said:
BUMB
Click to expand...
Click to collapse
BUMBBBBB

Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app

clninja said:
Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)

newonmars said:
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)
Click to expand...
Click to collapse
Ahh but i think the same as roobns
roobns said:
Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.
Click to expand...
Click to collapse
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.

wulsic said:
Ahh but i think the same as roobns
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.
Click to expand...
Click to collapse
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?

newonmars said:
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?
Click to expand...
Click to collapse
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?

wulsic said:
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?
Click to expand...
Click to collapse
Is that even possible?

newonmars said:
Is that even possible?
Click to expand...
Click to collapse
Now you are saying it, I googled it and its sadly mounted on the motherboard if i am right :crying: so they probably gotta replace your whole motherboard but that also contains storage,imei etc so idk or its possible:crying:

bad news
newonmars said:
Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!
Click to expand...
Click to collapse
bad news! you have to change motherboard , the sim parts it-s not detach. Sorry for you....

Same here, dropped in sea and it's opened after 2 weeks but SIM not recognizing..

Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?

e_silesian said:
Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?
Click to expand...
Click to collapse
I have the same intermittent problem. I took my G2 to the LG technical assistance and the diagnostic was a problem in the motherboard that would cost the price of a new smartphone.
In the youtube i found a solution, but I dont have the skill and the tools to do it.
In case you want to try: watch?v=AcdvkrtaLW0

Thanks but I have found that way of trying to repair it already... Now I have noticed that my G2 is loosing IMEI number... (ther is null). During another going back to stock rom I have found it out. For a while it was working but it stopped after a reset. Now I am struggling with solution:
http://forum.xda-developers.com/showthread.php?t=2701861
but stucked at step 5. I have MTP connection but QPST does not see my device. I tried all connections modes, some ports appears but QPST functions does not work (I suppose it needs to be MTP connection). I have also tried to solve my "sted 5 problem" as it is done here:
https://youtu.be/y2lHFy7AciE?t=413
But still QPST does not see phone on that port.
My question is that IMEI problem is caused by software or hardware? Is that possible that hardware issue can make it happens? I ask becasue I will try to correct soldering pads on that chip as newonmars says but this is the very last thing that I want to try.
EDIT:
After all software tries it does not bring any result. At the end I tried to work with hotair as it is in dinizariel link and it works perfectly. Thanks!

[Q] [D802] Touch Screen uncalibrated after flashing

I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.

taikonaut said:
I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.
Click to expand...
Click to collapse
Even i am having the same exact problem which you have, i searched and didn't get any solutions yet.

Hi, I had an issue like this when I flashed the wrong tot file. It went away upon using the right one. whatever method you used, did you make sure to use the right files?

sjk971005 said:
Hi, I had an issue like this when I flashed the wrong tot file. It went away upon using the right one. whatever method you used, did you make sure to use the right files?
Click to expand...
Click to collapse
i flashed using KDZ files, i flashed right file, still having those problems

taikonaut said:
I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.
Click to expand...
Click to collapse
Anything worked for you?

I think we have following options:
1. Use mouse via USB otg to get to debugging mode to turn on adb than flash recovery and rom
2. Use mouse via USB otg to update the touchscreen driver via the hidden menu
3. Warranty
Can you get your device in adb mode?

Just managed to install recovery using autorec and lots of patience however touchscreen issues persist even in recovery (the touches are not accurate in recovery) so i think i will need to flash kernel as i think thats where the touchscreen drivers are.

Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.

taikonaut said:
Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.
Click to expand...
Click to collapse
I also had same issue and I flashed alot of different .KDZ and other custom ROMs too but the problem was always there.. so I went to the repair shop and he said that its a problem of eMMC chip so that needs to be fixed.. I have given the phone to him to fix it ...

taikonaut said:
Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.
Click to expand...
Click to collapse
Had taken it to LG service center, they said there is problem with touch screen and have to repair it

navispidey said:
Had taken it to LG service center, they said there is problem with touch screen and have to repair it
Click to expand...
Click to collapse
I have just got a call from the guy and he said that touch needs to be repaired I am really regretting changing the ROM on that phone

Mr.KiLLeR said:
I have just got a call from the guy and he said that touch needs to be repaired I am really regretting changing the ROM on that phone
Click to expand...
Click to collapse
did you given it to lg service center or local service shops?

navispidey said:
did you given it to lg service center or local service shops?
Click to expand...
Click to collapse
Local service shop
Sent from my LG-D802 using Tapatalk

Mr.KiLLeR said:
Local service shop
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Then even i will look here to get it repair in local service shops since i don't have a warranty

Did you guys try updating the touchscreen firmware via the hidden menu? This is so frustrating, I've rooted/romed at least 5 phones/tablets and this is the first time Ive bricked something.

taikonaut said:
Did you guys try updating the touchscreen firmware via the hidden menu? This is so frustrating, I've rooted/romed at least 5 phones/tablets and this is the first time Ive bricked something.
Click to expand...
Click to collapse
I am trying to go to the hidden menu and its not working at all .. So I will just have the touch replaced

I am not entirely convinced its the screen to be honest. I feel like replacing the screen does nothing about the software which control its behaviour. Just my 2c - if you want to go ahead with it perhaps get them to take responsibility - e.g., I replace the screen on your advice and if it doesn't fix the problem I shouldn't have to pay for the screen otherwise you might be throwing your money at a problem which we dont necessarily know the cause of.
Edit: Get a lgd panel not a jdi.

taikonaut said:
I am not entirely convinced its the screen to be honest. I feel like replacing the screen does nothing about the software which control its behaviour. Just my 2c - if you want to go ahead with it perhaps get them to take responsibility - e.g., I replace the screen on your advice and if it doesn't fix the problem I shouldn't have to pay for the screen otherwise you might be throwing your money at a problem which we dont necessarily know the cause of.
Edit: Get a lgd panel not a jdi.
Click to expand...
Click to collapse
Ofcourse, if the guy is saying that after replacing the touch , it will be fixed and you pay 5000PKR then obviously i will check the phone before buying it otherwise i will not pay.. Simple

Digitiser or actual screen?

taikonaut said:
Digitiser or actual screen?
Click to expand...
Click to collapse
No idea about that .. he said to replace the touch

No signal for a while now..

Hi guys. I've been having this odd issue for the past three days, and now I have to carry a second phone for calls, which defeats the purpose of the phone in the first place.
Out of the blue, my phone can't connect to the mobile network. It just shows no bars and a "refreshing" icon, continuously spinning. I have tried restarting the phone, turning the airplane mode on and off, removing the SIM,tried another SIM, soft reset, hard reset, created a new APN with the details directly from the carrier, manually searched for the network, automatically searched for it, you name it. Everything without success.
Has anyone experienced that? It's extremely frustrating. Let me know if younhave any other ideas. Cheers!

eloktwo said:
Let me know if younhave any other ideas.
Click to expand...
Click to collapse
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...

romcio47 said:
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
Click to expand...
Click to collapse
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...

eloktwo said:
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
Click to expand...
Click to collapse
I see... ;/
Well the last method I'd do if I were you, is to try flashing different original ROM (.kdz) using LGUP software or any known method.

If the phone is within the time frame for the warranty you can contact LG and see if they can verify the purchase and see if they'll honor the warranty.

Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.

RossTeagan said:
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
Click to expand...
Click to collapse
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?

eloktwo said:
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
Click to expand...
Click to collapse
On what network did you use this phone? I would recommend you contact both your network and go on http://imeipro.info/ and contact them and ask them what steps can you take to remove your phone's IMEI from the blacklist db.

No sound after upgrade to Andriod 11

So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!

If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here

I was/am running stock ROM.
and thanks but I did do a factory reset.
dladz said:
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
Click to expand...
Click to collapse

Sirtronicsskg said:
I was/am running stock ROM.
and thanks but I did do a factory reset.
Click to expand...
Click to collapse
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work

the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
dladz said:
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
Click to expand...
Click to collapse

Sirtronicsskg said:
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
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The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.

I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
dladz said:
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
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I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose

Ys I did that also and same result.
It this phone goes to Andriod 11 it has the speaker issue, No matter how it gets there..
TickedBid said:
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
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Sirtronicsskg said:
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
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They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.

I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
dladz said:
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
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Click to collapse

Sirtronicsskg said:
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
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Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?

I'm not going to send it in because it is a motherboard component issue that happened only with Andriod 11, so why waste my time and be without a phone.
I honestly got it as a gift and did not know it was the in2020.
dladz said:
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
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Sirtronicsskg said:
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
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I am having this same issue with the IN2020 version.
What files are you using to go back to Android 10?