Database Users

Blackstone screwed!!! Help!!!

I have a situation out here..a TERRIBLE one
Since couple of hours back, its seems that the END KEY button is 'pressed' continuously. So I cannot use the device anymore as its always in locked state.
Figured it out because, sometimes I managed to unlock it but locked back again in no time.
Was using Dutty's Holy Grail.
Tried flashing other ROMS, even stocks ones; but they all stuck up on alignment. Upon restart, the unlock thing appears at the bottom (6.1 ROM) but its only for a second or so and that alignment things take control again.
I do not know if I've explained it well, kinda freaked out here
Guys, pls. do help me out...I've tried soft/hard resets, flashing...

fazalali110 said:
I have a situation out here..a TERRIBLE one
Since couple of hours back, its seems that the END KEY button is 'pressed' continuously. So I cannot use the device anymore as its always in locked state.
Figured it out because, sometimes I managed to unlock it but locked back again in no time.
Was using Dutty's Holy Grail.
Tried flashing other ROMS, even stocks ones; but they all stuck up on alignment. Upon restart, the unlock thing appears at the bottom (6.1 ROM) but its only for a second or so and that alignment things take control again.
I do not know if I've explained it well, kinda freaked out here
Guys, pls. do help me out...I've tried soft/hard resets, flashing...
Click to expand...
Click to collapse
When alignment screen appears have you tried pressing power on/off, as this should hopefully bring you back to lockscreen where you may be able to unlock device before going back to alignment screen.
If you are still unable to unlock device its most likely due to a hardware issue with button and its probably worthwhile returning device under warranty. Ensure you have returned to stock SPL & rom beforehand

Thanks a lot for your response.
Tried that too..pulling out the stylus unlocks it for a moment though, but still not of any benefit.
Warranty hmmm....I got it from UK as it was cheaper from where I live.
Anyway will try to get some local support.

fazalali110 said:
Thanks a lot for your response.
Tried that too..pulling out the stylus unlocks it for a moment though, but still not of any benefit.
Warranty hmmm....I got it from UK as it was cheaper from where I live.
Anyway will try to get some local support.
Click to expand...
Click to collapse
If the country that you bought the device and the country that you live are both member's of the European Union you are entitled to a 2 year hardware warranty as long as you can provide the initial purchasing receipt/invoice
Also it helps if the phone is in stock rom with the official spl but that is not obligatory by any means.

Have you tried bypassing the alignment phase? Try this:
The solution, to skip or bypass the screen alignment process altogether.
How to do it: Create a blank text file called, welcome.not, instead of welcome.not.txt, and place it in the root of your storage card. Next, flash a new rom or hard reset and you're done. If all goes to plan, the "welcome" phase will be bypassed, and you will not be prompted to align the screen or set the date, location, time etc.
If for some reason it does not, go into the root of your SD and manually with your stylus or via activesync on your desktop create a new blank file in there and name it welcome.not. If it works then leave it in the root of your SD and it will allow the bypass with each new flash or hard reset.
Click to expand...
Click to collapse
That should at least get you past the alignment phase at least.

ioannisman said:
If the country that you bought the device and the country that you live are both member's of the European Union you are entitled to a 2 year hardware warranty as long as you can provide the initial purchasing receipt/invoice
Also it helps if the phone is in stock rom with the official spl but that is not obligatory by any means.
Click to expand...
Click to collapse
Nah, not in the european union either.
ClydeB1 said:
Have you tried bypassing the alignment phase? Try this:
That should at least get you past the alignment phase at least.
Click to expand...
Click to collapse
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.

fazalali110 said:
Nah, not in the european union either.
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.
Click to expand...
Click to collapse
Sure is sounding that way, sorry to say.

Got it repaired for around 80$. Thanks for all your support.
Back to flashing...

fazalali110 said:
Nah, not in the european union either.
I cooked a rom without windows lock and welcome, but still can't use the mobile. Touching the screen only brings the back light up..doesn't do anything else
Don't know what went wrong, it was placed peacefully on a table, had used it 15~20mins back; and when i try to use it again BAM!
Have a feeling its the digitizer.
Click to expand...
Click to collapse
Man....!!!
I faced the same issue last week.....
I made eveything soft, hard reset and it didn't work also ROM upgrade also still stuck in the same page of align and it seems the touch screen doesn't work or there a delay to repond to your touch order....
Please I need your help it's still new and it's out of warranty.......

fazalali110 said:
Got it repaired for around 80$. Thanks for all your support.
Back to flashing...
Click to expand...
Click to collapse
What was the problem ?

jasemHD said:
What was the problem ?
Click to expand...
Click to collapse
well, just after a day, the same problem occured. HD was locking on it own BLAH BLAH. Gave it back to the guy who repaired it and he fixed it again today.
Well, I didn't want to take any chances, so, just bought a HD2
EDIT: I was told that the problem was with the sensor, I'm sure he meant digitizer.
If you are sure that its nothing to do with the software, send it for repair. If not under warranty, get it repaired by someone trustable
Best of luck, I feel for you

Dead camera on every rom....

I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!

***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.

1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section

ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
Click to expand...
Click to collapse
1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez

If it's a hardware failure they won't charge you.

I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!

What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
Click to expand...
Click to collapse
I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!

joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
Click to expand...
Click to collapse
Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects

Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.

Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!

MOD PLEASE CLOSE OR DELETE---THANKS!

Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug

Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...

milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.

milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.

mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
Click to expand...
Click to collapse
I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.

Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all

Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
Click to expand...
Click to collapse
The attitude, hostility and the caps are not welcome here.

Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.

Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.

[q] no screen touches being recognized!!!

Hey XDA, Really need some help here, i'll bullet point my problem for ease of reading:
- 1st Nexus 4 bought from google had wi-fi issues so got replacement
- 2nd replacement nexus 4 was good for about 2 weeks
- randomly screen touches weren't recognized by phone so reboot fixed that
- got worse and more frequent
- now my phone does not recognize screen touches at all
- phone is completely unusable, power volume buttons work though.
- need to ask XDA before another replacement ///
WHAT I'VE TRIED:
- i was on stock, so i tried to reflash stock to get rid of gravity stock and stock kernel
- rebooting phone 3950280359283 times.
- cleared caches.
- asked google play support, they're clueless.
- problem was here before i was unrooted, on complete stock 4.4.2
- also wondering whether its a software or hardware problem. i assume hardware however.
- i still have warranty
ANY IDEAS?!? thanks.

Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.

Creepyficate said:
Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.
Click to expand...
Click to collapse
My screen works now. However it will still come back every now and then and is fixed by a reboot. When i made this thread it did not work for a whole day, so my device will probably breakdown again. When I use TWRP it does not recognize touches. A good decider. So i guess it is hardware?

I think so, but wait for another reply confirming that.

I'd say it's a hardware issue. Definitely get it replaced again.

Kaleptik said:
I'd say it's a hardware issue. Definitely get it replaced again.
Click to expand...
Click to collapse
Lmao. You're definitely right. It's really annoying they sent me another device with a WORSE problem. Gonna ask google for some sort of compensation. I don't really have time to fiddle with devices re-rooting them transferring all my data again and so on. Too much work.

[Q] Touch screen problems... not registering touches properly

So I really hope that someone can help me here as I seem to have a big problem... I'll try to write this out from the beginning...
Ordered my phone from Hong Kong. It is a D802 model. 3.4.0 kernel, d80210b software 32gb (likely the HK version right?). I knew that it was upgradeable to kitkat and so I downloaded the LG mobile support tool and plugged in my phone. I set the country and region to UK and set it to upgrade the software. Then I let it do what it does. At the end of the process the phone was stuck in bootloop on the LG screen with the indicator light switching between blue and green.
I then tried to fix it using the LG flashtool, but it wouldn't go into download mode and went to fastboot. I figured that it was stuck in fast boot and so I did the laf.img fix that is out there to try to restore download mode. The laf.img file I used was for a 16gb D802, not a 32gb like mine. I'm wondering if that is what created the issue that I have. Anyway, this allowed the phone to start in download mode and from there I flashed the software to Hong Kong d80210b 32gb.
This is where I noticed the big problem that I am currently experiencing and need help with. My phone screen does not register my touches in the right places. If I try to tap a location on the screen (an onscreen button) it will register the touch somewhere else completely. I thought that it might be an android version issue, but I upgraded to European open D80220D_00 (it doesn't seem to specify 16gb or 32gb) using LG flashtool 2014 and the issue remains the same.
I am unable to use the phone completely and I assume that the issue is deeper than the android version. I would really like to resolve this issue somehow. Does anyone have any idea? I'm thinking that if I could force a complete re-install of everything that might fix it. I was told by a useless LG rep (over the phone) that I would have to give my phone to my service provider and have them send it off to a technician to re-install the software, but I figure anything they can do I can do as well... right?
Any help would be appreciated.
Thank you!!

Seriously, all this knowledge and no one can offer me any help? Is there maybe some driver on the phone that is bad? Where would I find that? How would i replace it with a good one? Do I replace the Kernel? I don't really know how to go about this. Any help would be great.

ParticleDragon said:
Seriously, all this knowledge and no one can offer me any help? Is there maybe some driver on the phone that is bad? Where would I find that? How would i replace it with a good one? Do I replace the Kernel? I don't really know how to go about this. Any help would be great.
Click to expand...
Click to collapse
You may not see the replies you want because alot of times your questions have already been answered and some of us have moved on to other phones etc and no longer visit these forums.
Search....
Your problem sounds like a faulty digitizer

I appreciate the response and info.
As far as searching goes, I did, for hours. I spent my long weekend here and all over the web looking for a solution with any possible number of keywords. I didn't come up with anything.
Faulty digitizer would make sense, although it appeared to be working prior to the upgrade... I would be happy for a faulty digitizer as that should be covered under warranty.
Thanks,
Mike

so sorry to burst your bubble but i don't think its hardware prob i have the same prob as you , ppl say update ur touch S/W and i know u cant cos u cant even dial 3845#*802# to do it , i also spend 2 days trying to fix it with no luck

No sound after upgrade to Andriod 11

So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!

If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here

I was/am running stock ROM.
and thanks but I did do a factory reset.
dladz said:
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
Click to expand...
Click to collapse

Sirtronicsskg said:
I was/am running stock ROM.
and thanks but I did do a factory reset.
Click to expand...
Click to collapse
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work

the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
dladz said:
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
Click to expand...
Click to collapse

Sirtronicsskg said:
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
Click to expand...
Click to collapse
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.

I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
dladz said:
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
Click to expand...
Click to collapse

I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose

Ys I did that also and same result.
It this phone goes to Andriod 11 it has the speaker issue, No matter how it gets there..
TickedBid said:
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
Click to expand...
Click to collapse

Sirtronicsskg said:
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
Click to expand...
Click to collapse
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.

I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
dladz said:
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
Click to expand...
Click to collapse

Sirtronicsskg said:
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
Click to expand...
Click to collapse
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?

I'm not going to send it in because it is a motherboard component issue that happened only with Andriod 11, so why waste my time and be without a phone.
I honestly got it as a gift and did not know it was the in2020.
dladz said:
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
Click to expand...
Click to collapse

Sirtronicsskg said:
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
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I am having this same issue with the IN2020 version.
What files are you using to go back to Android 10?