Has anyone else been having any issues with this? I seem to only be able to get new mail when I manually check the app.
I've tried:
making sure sync is enabled
clearing gmail app cache
clearing google app cache
turning off power saving mode
deleting/adding my gmail account
uninstalling/updating the app
I put my old phone on the same wifi network as my new S8 and the old phone gets the push notifications. This makes me feel like it's not an issue with the google account, but rather some setting on the phone.
I'm in the same boat here and I have no idea what to do and I need them push notifications. If some one comes up with a solution about please I've done everything what the main posts says also
Not sure if you only have the issue on wifi, but roaming is turned off by default which might explain the behaviour on 4g. Gmail itself works fine for me. Did you enable the notifications in the phone settings?
Verstuurd vanaf mijn SM-G950F met Tapatalk
Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en
I am having the same issue. Im missing a lot of email because of that. Any fix to this issue?
lhrrob said:
Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en
Click to expand...
Click to collapse
NO it will mask it because he don't know the solution only a work around
Sent from my iPhone using Tapatalk
Same issue here
It started a few days ago
Not for me and I have more than 1 account
Sent from my SM-G950F using Tapatalk
I'm having this issue as well does anyone know a fix?
I have emails that are hours late that don't even notify me unless I manually refresh
I removed my 3 gmail accounts
Then added them back
I am now receiving push mail from 2 email accounts
The third one, I haven't receive emails yet today, so cannot say if push is working or not.
i done everything now, i reset my network settings even, it worked for about a day after that, and now it does not work again, any ideas guys i am missing lots of emails. Have 2 s8's in the family both have the same problem (EU variant here)
When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.
choccy31 said:
When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.
Click to expand...
Click to collapse
i did not transfer, nor my other s8 galaxy in the family. we fresh installed everything.
Try putting gmail in Not optimized Apps (menu in battery usage)
I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!
crayonyes said:
Try putting gmail in Not optimized Apps (menu in battery usage)
Click to expand...
Click to collapse
that might actually work! testing, its working for now! thank you lets see if it continues to work thoe
---------- Post added at 08:27 AM ---------- Previous post was at 08:26 AM ----------
L0rdDash said:
I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!
Click to expand...
Click to collapse
no i done that, i done it i think it the very begging it was like my first idea or so, but the idea the person posted before you might actually do the trick
This is not new issue. I've had the same on SGS7e and didn't find a solution. This is why I've moved to "Inbox by Gmail", successor of "Gmail".
It's almost the same, even better than Gmail. Let it try guys, you won't be disappointed.
Issue here also... Anyone tried turning off battery optimization for the app?
I resolved this by removing the accounts, then adding them back.
had the same problem for the past 2 or 3 days. it originally was working fine. I checked every setting known to man, and it magically started working again.
I was originally not getting any push notifications but also realized that it was showing "queuing" everytime i sent an email so there was definitely an issue with it pushing things out too
Related
I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.
Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.
No errors. No ideas.
succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...
Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?
Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
*EDIT* For clarification the email account I am speaking of is my Gmail which is an IMAP server type.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
** It seems to of been the already installed email app that was the issue. **
likeitnot said:
Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
Click to expand...
Click to collapse
I have 7 email accounts on my Fire and have no problem keeping them.
tkalli said:
I have 7 email accounts on my Fire and have no problem keeping them.
Click to expand...
Click to collapse
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.
likeitnot said:
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.
Click to expand...
Click to collapse
Misread your post.
I have not set mine to "push."
I have 7 pop email accounts, so probably doesn't apply to your problem.
Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.
likeitnot said:
Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.
Click to expand...
Click to collapse
No help here, either.
I am using Opera.
^^ no worries. Thanks for your replies anyway
Anyone else having this 'issue'?
I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!
If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.
sl0ttedpig said:
I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!
Click to expand...
Click to collapse
Felnarion said:
If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.
Click to expand...
Click to collapse
Thanks to you both. You were both correct. It was something to do with the email client.already on this device. After using gmail app the settings stay in place perfectly after reboots. Thanks again I apprecaite your help.
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app
Intermittently with the the Gmail app I will go hours without receiving any email notifications, and it often isn't until I get a notification on my iPad that I even think to check the phone to see emails from the day before! Apparently there's a bug report in the tracker, but I was wondering if there was any kind of workaround you guys have tried. This is a crippling bug for me.
Sent from my iPad using Tapatalk
I was having the same problem, but after performing a factory reset sync started working again. Then shortly after, I installed the January security update... no problems since.
I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late
318sugarhill said:
I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late
Click to expand...
Click to collapse
Where is that setting located?
Sent from my Nexus 6P using Tapatalk
TheBiles said:
Where is that setting located?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Under main settings go to battery, then in the 3 dots menu click "battery optimization" and then you will see a drop down arrow. Select all apps and then scroll down to gmail and turn of "optimization"
I might have to try the above. I wasn't able to use the phone much today, but when I came home, my PC showed 19 emails on Gmail. NONE of them appeared to sync on the app & I had no clue I had this many, or any for that matter. This has been a persistent issue for about a month or so.
The above settings didn't seem to do anything for me. I just got 20 emails in from 6am this morning until now. I wonder if using inbox by google produces the same issues.
Sent from my Nexus 6P using Tapatalk
Interesting. It's quite the annoying problem. I've had only 1 time with delayed notifications since turning off doze for gmail. I did read that it has not worked for some. I periodically turn airport mode on and then off.... At least once a day just to make sure I'm getting my messages
Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?
^yep, mine was also unchecked! Good catch!
galaxys said:
^yep, mine was also unchecked! Good catch!
Click to expand...
Click to collapse
Thats not the actual problem though. Ive always had that box unchecked with all my phones because i would get a message (be alerted) deal with that message allowing gmail to then alert me of the next message.
All checking that box is gonna do is if Gmail fails to notify you of the 1st message but then trys once you receive the 2nd or 3rd etc you will be alerted.
Needless to say i am also having the problem.
Appears this is a known problem with Nexus devices (probably a combo of Nexus/Marshmallow)
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
Hopefully its only the app that needs tweaking and not the OS itself so we dont have to wait forever and a day for the update.
dukat0s said:
Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?
Click to expand...
Click to collapse
That's NOT the problem. Mine are checked for every message and I still had delays.... Until I turned off optimization. And even that hasn't 100% fixed it.
Turning off optimization also fixed it for me. It gets stuck in doze I think. Google still has some bugs to work out.
Looks like the problem was server side and a fix is being rolled out
krolla03 said:
Looks like the problem was server side and a fix is being rolled out
Click to expand...
Click to collapse
Its one year now and still they didn't fix this issue of gmail lol.
chainrulez said:
Its one year now and still they didn't fix this issue of gmail lol.
Click to expand...
Click to collapse
It's better than it used to be. But still doesn't refresh in doze at times. Lots of stuff breaks during doze it seems lol. Nice feature but buggy. Android will always have some new buggy feature though. Been that way since I joined Android in the eclair days.
Hi all,
Apologies if this is the wrong place to post this but u couldn't find a relevant forum... On my 6p my Gmail all is not pushing email notifications through to me live a they come. I am having to open the app up and then pull down to refresh the app and then they will all appear.
If I leave it long enough eventually they will all come through. For example the other day I left it too see what would happen on a weekend day and at around 4pm my email went from nothing to flooded with emails going back as far as 5am.
If I use inbox it works fine but I prefer the Gmail app. I have even gone to the lengths of factory resetting my phone to see if that helps but it didn't.
Does any one know a fix for this please? Thanks in advance for any help.
yea it's a known issue. Google says they are working on it..
https://productforums.google.com/forum/m/#!topic/nexus/Ayd_1TOemSE
https://code.google.com/p/android/issues/detail?id=197805
For info, this seems to plague other devices running marshmallow. Same thing with my Xt1092.
zolah said:
Hi all,
Apologies if this is the wrong place to post this but u couldn't find a relevant forum... On my 6p my Gmail all is not pushing email notifications through to me live a they come. I am having to open the app up and then pull down to refresh the app and then they will all appear.
If I leave it long enough eventually they will all come through. For example the other day I left it too see what would happen on a weekend day and at around 4pm my email went from nothing to flooded with emails going back as far as 5am.
If I use inbox it works fine but I prefer the Gmail app. I have even gone to the lengths of factory resetting my phone to see if that helps but it didn't.
Does any one know a fix for this please? Thanks in advance for any help.
Click to expand...
Click to collapse
Try going to "App Notifications" and select "Priority"
For me, it needed to be whitelisted in the battery optimization menu. It seems like doze or app standby is killing the app.
Sent from my Nexus 6P using Tapatalk
It's funny, I can't seem to get mine to update the main account on the phone but every other account on the app sends push notifications. My work and school emails actually notify me of emails but my Gmail account just wont work...
I been noticing the same thing on my 6p looks like once you open Gmail it starts pushing after that.
SX86 said:
For me, it needed to be whitelisted in the battery optimization menu. It seems like doze or app standby is killing the app.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Tried that and no change. The only push notifications are if I sign out and then sign in to another phone!
My Gmail (v6.01....) was working perfect until I updated to the lastest build (MHC19I), then Gmail stopped pushing notifications. I read on the google forums in the link posted above that reverting back to Gmail version 5.7... would fix this problem and it did. So, I turned off auto-updates for Gmail and will remain on version 5.7 until Google fixes this issue.