Database Users

Phone Won't Sync Email Accounts

Accounts are set up right. Sync is on. The phone will pick up new emails on a restart, but after that, it won't give any new email notifications. Also, if I open gmail and hit refresh, it won't show new emails that I KNOW are sitting in my inbox. Only time it gets new emails is right after a reboot. Not a clue what the problem could be. Any ideas?

I am having the same issue, especially when it comes to archiving emails using the Gmail app. I hit archive, come back to my computer an hour later, and everything is still sitting in Inbox as unread.

Yea, I am still having this issue. No emails will sync. I am fearful that I am just going to have to wait for 2.2 and a custom ROM to get a clean install and a properly working device.

I was at my local verizon store yesterday with a text issue. They said it was a known issue and being fixed on the next update. They said the text and a email sync issue both were to be fixed. They did not know what update though. IE: 2.2 or the smaller updates. Hope this helps.
Sent from my SCH-I500 using XDA App

I have had the exact issues usually after restoring a nandroid. I have posted this in another thread. Works for me every time.
Turn sync off.
menu/settings/Applications/Manage applications/gmail storage/force stop then hit clear data.
And do the same for gmail/force stop and clear data.
reboot. And turn sync back on.
good day.

I was having this issue and I did a *228 and reprogramed my roaming and it has been great since.

chopper the dog said:
I have had the exact issues usually after restoring a nandroid. I have posted this in another thread. Works for me every time.
Turn sync off.
menu/settings/Applications/Manage applications/gmail storage/force stop then hit clear data.
And do the same for gmail/force stop and clear data.
reboot. And turn sync back on.
good day.
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Click to collapse
very nice, thank you sir. this seems to have fixed it.

rigormootis said:
I was having this issue and I did a *228 and reprogramed my roaming and it has been great since.
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This appears to have solved my issues! Thanks!!!

I use the gmail app, but it seems to be very slow sending email. Also, the stock email app truncates ALL my email with no way to get the end half. Does anyone else have this issue? I'm rooted, using jt1134 super clean, stock kernel.
Sent from my SCH-I500 using XDA App

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?

aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
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Is Gmail app fetching your emails on a timer or is it push?

airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
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Set to push, otherwise I'd understand the large delay.

aplant92 said:
Set to push, otherwise I'd understand the large delay.
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Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.

airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
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It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).

aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
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Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.

airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
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Same here, seems strange that it's taking so long then...

Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange

I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.

threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
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Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).

With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.

I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.

Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE

I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.

I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.

Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.

This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk

Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/

I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.

I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Anyone else having trouble with Gmail sync?

Intermittently with the the Gmail app I will go hours without receiving any email notifications, and it often isn't until I get a notification on my iPad that I even think to check the phone to see emails from the day before! Apparently there's a bug report in the tracker, but I was wondering if there was any kind of workaround you guys have tried. This is a crippling bug for me.
Sent from my iPad using Tapatalk

I was having the same problem, but after performing a factory reset sync started working again. Then shortly after, I installed the January security update... no problems since.

I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late

318sugarhill said:
I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late
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Where is that setting located?
Sent from my Nexus 6P using Tapatalk

TheBiles said:
Where is that setting located?
Sent from my Nexus 6P using Tapatalk
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Under main settings go to battery, then in the 3 dots menu click "battery optimization" and then you will see a drop down arrow. Select all apps and then scroll down to gmail and turn of "optimization"

I might have to try the above. I wasn't able to use the phone much today, but when I came home, my PC showed 19 emails on Gmail. NONE of them appeared to sync on the app & I had no clue I had this many, or any for that matter. This has been a persistent issue for about a month or so.

The above settings didn't seem to do anything for me. I just got 20 emails in from 6am this morning until now. I wonder if using inbox by google produces the same issues.
Sent from my Nexus 6P using Tapatalk

Interesting. It's quite the annoying problem. I've had only 1 time with delayed notifications since turning off doze for gmail. I did read that it has not worked for some. I periodically turn airport mode on and then off.... At least once a day just to make sure I'm getting my messages

Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?

^yep, mine was also unchecked! Good catch!

galaxys said:
^yep, mine was also unchecked! Good catch!
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Thats not the actual problem though. Ive always had that box unchecked with all my phones because i would get a message (be alerted) deal with that message allowing gmail to then alert me of the next message.
All checking that box is gonna do is if Gmail fails to notify you of the 1st message but then trys once you receive the 2nd or 3rd etc you will be alerted.
Needless to say i am also having the problem.
Appears this is a known problem with Nexus devices (probably a combo of Nexus/Marshmallow)
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
Hopefully its only the app that needs tweaking and not the OS itself so we dont have to wait forever and a day for the update.

dukat0s said:
Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?
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That's NOT the problem. Mine are checked for every message and I still had delays.... Until I turned off optimization. And even that hasn't 100% fixed it.

Turning off optimization also fixed it for me. It gets stuck in doze I think. Google still has some bugs to work out.

Looks like the problem was server side and a fix is being rolled out

krolla03 said:
Looks like the problem was server side and a fix is being rolled out
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Its one year now and still they didn't fix this issue of gmail lol.

chainrulez said:
Its one year now and still they didn't fix this issue of gmail lol.
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It's better than it used to be. But still doesn't refresh in doze at times. Lots of stuff breaks during doze it seems lol. Nice feature but buggy. Android will always have some new buggy feature though. Been that way since I joined Android in the eclair days.

GMAIL push notification issues?

Has anyone else been having any issues with this? I seem to only be able to get new mail when I manually check the app.
I've tried:
making sure sync is enabled
clearing gmail app cache
clearing google app cache
turning off power saving mode
deleting/adding my gmail account
uninstalling/updating the app
I put my old phone on the same wifi network as my new S8 and the old phone gets the push notifications. This makes me feel like it's not an issue with the google account, but rather some setting on the phone.

I'm in the same boat here and I have no idea what to do and I need them push notifications. If some one comes up with a solution about please I've done everything what the main posts says also

Not sure if you only have the issue on wifi, but roaming is turned off by default which might explain the behaviour on 4g. Gmail itself works fine for me. Did you enable the notifications in the phone settings?
Verstuurd vanaf mijn SM-G950F met Tapatalk

Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en

I am having the same issue. Im missing a lot of email because of that. Any fix to this issue?

lhrrob said:
Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en
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NO it will mask it because he don't know the solution only a work around
Sent from my iPhone using Tapatalk

Same issue here
It started a few days ago

Not for me and I have more than 1 account
Sent from my SM-G950F using Tapatalk

I'm having this issue as well does anyone know a fix?
I have emails that are hours late that don't even notify me unless I manually refresh

I removed my 3 gmail accounts
Then added them back
I am now receiving push mail from 2 email accounts
The third one, I haven't receive emails yet today, so cannot say if push is working or not.

i done everything now, i reset my network settings even, it worked for about a day after that, and now it does not work again, any ideas guys i am missing lots of emails. Have 2 s8's in the family both have the same problem (EU variant here)

When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.

choccy31 said:
When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.
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Click to collapse
i did not transfer, nor my other s8 galaxy in the family. we fresh installed everything.

Try putting gmail in Not optimized Apps (menu in battery usage)

I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!

crayonyes said:
Try putting gmail in Not optimized Apps (menu in battery usage)
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that might actually work! testing, its working for now! thank you lets see if it continues to work thoe
---------- Post added at 08:27 AM ---------- Previous post was at 08:26 AM ----------
L0rdDash said:
I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!
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no i done that, i done it i think it the very begging it was like my first idea or so, but the idea the person posted before you might actually do the trick

This is not new issue. I've had the same on SGS7e and didn't find a solution. This is why I've moved to "Inbox by Gmail", successor of "Gmail".
It's almost the same, even better than Gmail. Let it try guys, you won't be disappointed.

Issue here also... Anyone tried turning off battery optimization for the app?

I resolved this by removing the accounts, then adding them back.

had the same problem for the past 2 or 3 days. it originally was working fine. I checked every setting known to man, and it magically started working again.
I was originally not getting any push notifications but also realized that it was showing "queuing" everytime i sent an email so there was definitely an issue with it pushing things out too

Not getting push notifications on gmail with stock non-root

I've been struggling for past month or so with gmail not receiving notifications at all unless I manually go into the app and refresh. I've checked notifications settings and battery optimizations but didn't have any success. Only solution I could find was to uninstall the update and use gmail version that came with the phone. Has anyone faced this kind of issue and found a permanent solution?

Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?

The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.

Still_living714 said:
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
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I would hope so...I've tried inbox before and had same issue few weeks ago but I will give it another try.
asl9622 said:
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
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Yeah I found tons of posts but couldn't find any solution so I thought I'd post it here. Inbox also has issues for me. I don't think I had issues with txt but good luck.