Hi guys.
Sorry if this in the wrong forum. I didnt find any dedicated Zenpad 10 general discussion.
I have a problem. Im helping my uncle who on a weekly basis forgets his passwords, smash his screen etc. and comes to me for help with accessing his phones again.
Today he came to me again, telling me he managed to forget which google account he created when activating his newly bought Asus Zenpad 10. I tried all his accounts I know of (can't log on the the Asus at all without the password).
Then I had to resort to my usual fix, that is just factory reseting the thing and start all over. What I didn't know about is the new factory reset protection in Android. I can't do **** without logging on the old account which was used the first time.
I've read some fixes on other phones, using a dial app exploit, but that doesnt work on the Asus. Anyone know a fix for it?
Same problem here!
I see this is an old post. was wondering if you found a solution to this problem?..
Related
So I've had this phone for a few months now, and earlier I just felt like backing things up, so I installed the microsoft myphone app and it asked me to restart. After the restart, the phone wouldnt take my pw. i've pulled the battery a few times and that doesn't help. MUST I do a hard reset or has somebody had this exact problem and it magically worked a little later? =)
Your password for what? To get into the actual phone itself?
Search the forum if you like, but this exact thing happened to me less than one month back.
My facility enforces a password policy so I have to use one.
I hated it, but abided by the policy until...I got locked out.
It is a known bug.
A hard reset was the only fix and then, for me, a registry tweak to disable the policy.
Sorry for the news.
It is a known bug, and you have no choice but to reset it.
However, the new 3.14 rom addresses this issue, and while I only have it on a handful of HD2's at the moment, and it hasn't been that long, everything has been rock solid.
I recommend the update.
Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now..."
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I am having this same problem. It just started about 2 days ago. Saw all the same suggestions you mentioned, but none solved it.
I have not tried a factory reset, but it seems like an MS server issue.
I ended up doing a factory reset, but that didn't help. I think the problem is that I was using a US-based live account in Canada, and somehow the phone decided to lock me out of the marketplace due to my non-US IP address. Ended up resetting the phone again and then setting it up with a Canada based live account. Now everything is fine (although I have no access to the Zune marketplace). I wonder if the Feb update did something...
May also have something to do with the purchase validation cookie that sits on the phone...
Is anyone else still having problems downloading apps from the marketplace? When I tap install button I keep getting the message that says "Can't get this info right now. Check back in a little while" Is anyone else having this same issue today? This is the first time I've ever had issues with the marketplace, I've had this phone for almost a month. Seems like it's on Microsoft's end, any help would be greatly appreciated!!
Seem to be other people on the XDA main forums having the problem...
Well whatever was causing the problem seems to have been fixed. I'm now able to download apps again =)
I am a new user of Nexus 10 but got a very very strange problem
After using for about several days, the N10 become unstable and reboot by itself often.
Then the strangest thing are in the followings:
1) No matter soft or had reset, the N10 will go back to some point in the history and will not clean the system
2) After reboot the N10 will go back to that history point and all data and settings with go back to 'that point' also
3) Ever flash the N10 to factory image still go back to 'that point' and nothing change.
Plase Help
Benny Lam
bennylam100 said:
I am a new user of Nexus 10 but got a very very strange problem
After using for about several days, the N10 become unstable and reboot by itself often.
Then the strangest thing are in the followings:
1) No matter soft or had reset, the N10 will go back to some point in the history and will not clean the system
2) After reboot the N10 will go back to that history point and all data and settings with go back to 'that point' also
3) Ever flash the N10 to factory image still go back to 'that point' and nothing change.
Plase Help
Benny Lam
Click to expand...
Click to collapse
There's a search button to look for some similar thread or posts so you can know if this has happened to someone else... this is a known problem, probably by what you're saying it's a hardware problem and not software, so contact google play and ask for a replacement.
lKBZl said:
There's a search button to look for some similar thread or posts so you can know if this has happened to someone else... this is a known problem, probably by what you're saying it's a hardware problem and not software, so contact google play and ask for a replacement.
Click to expand...
Click to collapse
Thanks for your kindly help.
I have already spent days on the web to find a solution, until I found here and got an answer finally.
but the problem is I am now in PRC China and will live for months and the support in Google say they can't help me outside of US.
Is there anyway I can ship it back for a replacement?
I have got no invoice at hand.
Benny
Hey everyone,
This is actually my parents tablet so I'm not entirely sure what happened. They told me it was updated and it looks like a factory reset was performed. It prompts for the account associated with the tablet and I used my mom's email/pass and it says "There is an unexpected error. Try again in 24 hours". I've waited multiple days multiple times and still get the same error. When I try a different login, it says I need to use the account that was previously being used. I tested my mom's credentials elsewhere and they were fine.
It's out of warranty from Asus now and I couldn't find much info online.
Am I SOL? Can I load a new ROM on to it to fix this issue?
Any advice would be greatly appreciated.
Thanks!
drakore said:
Hey everyone,
This is actually my parents tablet so I'm not entirely sure what happened. They told me it was updated and it looks like a factory reset was performed. It prompts for the account associated with the tablet and I used my mom's email/pass and it says "There is an unexpected error. Try again in 24 hours". I've waited multiple days multiple times and still get the same error. When I try a different login, it says I need to use the account that was previously being used. I tested my mom's credentials elsewhere and they were fine.
It's out of warranty from Asus now and I couldn't find much info online.
Am I SOL? Can I load a new ROM on to it to fix this issue?
Any advice would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
This sounds like an error with GOOGLE NOT THE OS. There must be something about errors like this on other devices.
P.S. sorry about the capitals, it just makes the most important part easily readable
Hello all,
I have a unique issue where the most recent Android update caused my password to be truncated from 20 digits to 16 - now it won’t let me login to the phone when the phone starts up. I have 6 attempts left for a factory rest, whereby I lose all my data!
Samsung can’t help because I wasn’t logged into the Google Play Store, and this was a new phone and I haven’t backed up in about 2 weeks. I would like my data back, but that isn’t an option per Samsung, where I heard about this group.
Is there anyway to get my data back? And bypass this update to roll back without being able to login?
Dr. Fone won’t work because I didn’t have the USB Debugging option turned on. I can get into the boot menu, but have little recourse after that. This is a Hail Mary for anyone that might’ve experienced this or has thoughts on how to get my phone back on. Thanks in advance for reading!
And why would Google do this?! At least a big warning would’ve been helpful!
Best.