Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now..."
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I am having this same problem. It just started about 2 days ago. Saw all the same suggestions you mentioned, but none solved it.
I have not tried a factory reset, but it seems like an MS server issue.
I ended up doing a factory reset, but that didn't help. I think the problem is that I was using a US-based live account in Canada, and somehow the phone decided to lock me out of the marketplace due to my non-US IP address. Ended up resetting the phone again and then setting it up with a Canada based live account. Now everything is fine (although I have no access to the Zune marketplace). I wonder if the Feb update did something...
May also have something to do with the purchase validation cookie that sits on the phone...
Is anyone else still having problems downloading apps from the marketplace? When I tap install button I keep getting the message that says "Can't get this info right now. Check back in a little while" Is anyone else having this same issue today? This is the first time I've ever had issues with the marketplace, I've had this phone for almost a month. Seems like it's on Microsoft's end, any help would be greatly appreciated!!
Seem to be other people on the XDA main forums having the problem...
Well whatever was causing the problem seems to have been fixed. I'm now able to download apps again =)
Related
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
I'm not sure if this is what you are talking about, but I have a similar problem. I am running the same ROM as you (DCD 2.3.2) as well as Radio 3.27, but I am on Verizon's network.
I use S2U2 to lock my device, and occasionally when I receive a phone call I am not able to answer it. The caller ID feature does not work with these instances and all I see is my Today screen while my phone is ringing. The left soft key says "call status" but I have no way of answering, nor seeing who it is that is calling. This is quite frustrating/annoying and I have tried many different combinations in the settings (power suspend on/off, direct draw on/off, etc.) to no avail.
jhendrickson said:
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
Click to expand...
Click to collapse
Standard testing protocol...load the OEM 3.35 package, do not install other applications or tweaks, see if you still have the problem. If not, install applications or tweaks one at a time, waiting sufficient time to determine if the problem reoccurs, and when it does you have isolated the cause.
There are a couple of threads on this from a few weeks ago, we started trying to figure out which application was causing it but the threads fizzled...
The app that it looked like was at fault was Advanced Config, but it hasn't been confirmed - do you have it installed?
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
If you have the problem with the stock ROM with no tweaks or added applications, maybe it is a hardware problem. Try getting Sprint to exchange the equipment under the warranty.
Anyone have a solution to this? I had Adv Config, and removed it, but the problem persists. I have progressively begun to remove the last installed programs, resetting each time, but it does not seem to help. I would do a hard reset, but I did not back up all of my info yet. Any help would be appreciated.
Full Disclosure: I don't want to tick of the advconfig guys so I am saying this up front again... It's not confirmed that advconfig is the culprit, but so far, it's a very common factor.
Uninstalling the app didn't work for me either... had to hard reset (too the chance to load the latest DCD... 2.3.2 when I did it). You're going to have to save off what you need and then do that I am afraid.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
Take the phone to a Sprint store, they will give you a new one if you have the replacement insurance plan... I think is about $7 a month or so...
I had a friend that was having similar issues, and that is what he did.
He hasn't had the problem since (about 3 months)
Ok, so, I used Sprite backup and backed up my data, then did a hard reset, and of course the problem went away. After doing a restore the problem went away. After a little trouble shooting I narrowed it down to a program called "Bennec83 New Battery Icon (White)" . I have yet to put all my programs back in place that I removed (5 total), but I put this one back on, and the problem re-appeared, I removed it and the problem went away. If It starts to happen after I replace the other programs I will report back here.
that's interesting. I did not have that program installed when I had the issue. perhaps there is a certain combination of registry settings or DLL files or something else that causes this (I am no where near smart enough when it comes to these thing to be able to speak with authority on them).
I hope someone can eventually figure this out once and for all, though my phone still works great after my hard reset a few weeks ago.
Just for the sake of it I put Advan Config back on my phone and what do you know, the issue returned again with that program too. I am guessing that these programs aren't playing nice with one/some of the other programs that I have installed as well, but I am no authority either.
My problem is intermittent. Sometimes after a hard reset or a fresh flash it is fine for a while. Sometimes it's a day or two, sometimes it is fine for 2 or 3 calls and then goes back to the usual. Have to press and hold the green phone for it to answer.
This is happening on stock and custom roms. I do not have the insurance policy but what kind of warranty does the phone carry from the manufacturer?
All Sprint phones come with a one year warranty. Within that time you can take your phone to a Sprint store and they'll repair or replace it for free. If they replace it you'll almost certainly get a refurb. Also, any replacement you get will carry the balance of the original warranty or six months, whichever is longer.
Going by what you're describing I'd say you could get a replacement as long as the Sprint techs can replicate the issue. If you're having a spell where it's doing it for days at a time, try to get to a store ASAP so they know you're not crazy. Of course make sure you're on a stock Sprint ROM with no third party apps installed so they can't blame it on faulty software. Good luck.
Hello,
Could anybody help me? I've just restored my o2 xda orbit 2 (polaris/cruise). Now I can't get my push-email to work any more, Activesync keeps saying 'Attention Required' when I force a sync. I've tried over WiFi, and my cellular provider.
I'm using mail2web live to collect me email, I've not changed any settings, apart from re-entering the username/password/server on my device to see if this helps. I've removed the server, and re-added it, with no such luck.
Does anyone have any idea what I can do (aside from a hard reset) to try and rectify this?
Thanks
Chris.
Are you sure the hostname of the mailserver is correct? I'm unsure if that hex code is a general error or specific to an issue.
I got the same code when I misspelled our OWA Exchange server on my ActiveSync.
Turns out I forgot to put .com after our domain.
It'd surely be better if it had reasonable errors like "Unable to resolve hostname." wouldn't it? That way you don't have to call India Microsoft Tech support to make sense of some codes?
I tried removing the settings and re-adding them, to no avail. I had to bite the bullet and hard-reset, reinstall all my apps etc.
It's all up and running again now.
Still would like to know what caused this. In case it ever happens again.
I agree about the error codes. I know sometimes they are accompanied by a description or error message, but this time the code was so generic it might as well have just told me to hard reset and start over.
Thanks anyway
This is so ****ing lame! It will take me 30 minutes to put my phone back the way it was after a hard reset
electricdemon said:
Hello,
Thanks
Chris.
Click to expand...
Click to collapse
Did you solved this?
I have the same error and not able to solve it.
Mf
i noticed that right after a fresh flash it works just fine. its after i install all my crap that it breaks. im going to reflash ONE MORE TIME. this time im going to soft reset after each single cab I install and test activesync after each reset to see which cab/theme/setting/app it is that breaks it. ill report back in a few hours.
Hi, did you have any luck finding out what was causing this? I'm now getting it completely out of the blue and the apps on my phone are exactly the same as they always have been.
I hard-reset put all my apps back and it won't work.
Hard-reset and leave it as is and push works fine.
Just weird!
I never managed to be able to reproduce this error. I'm currently running MightyROM 4.9.4 and my Activesync works fine...
Use a backup software and you should be able to trim off the install time of all your apps.
Ever since unlocking my phone, I have been experiencing very troublesome issues. It all started with picture messages not going through and giving me "Can't Send Message. Try Again." Then pictures that I received started coming in as "Media content in this message" that never downloads. I tried showing this to a friend of mine that also has WP7, but of course the image sent. That is literally the only picture I have been able to send in the past two weeks.
Nothing seems to affect it as far as battery percentage, signal strength, Wi-Fi connectivity, or anything.
Websites are also having a lot of trouble loading. Most won't load unless I let the loading bar get to about 90%, then re-enter the address. I also get a lot of "We're having trouble viewing this page right now" messages. Very frustrating.
The Marketplace has been having trouble loading at times as well.
Some apps and games that require internet connections are having spotty issues. Sometimes USA Today won't load any news. Words By Post gives me network connection errors. 4th and Mayor sometimes tells me I have no connection to location services.
All of this is really starting to frustrate me. I can't figure out what is going wrong. The only thing I can think of is that I Windowsbreak/interop unlocked my phone around the same time I started having issues. All I've installed is a battery percentage meter, a screenshot app, AdvancedConfig to change my themes and get rid of app dehydration, and WP7 Root Tools so I could get the 8107 update.
PLEASE, someone help me.
and for reference, I have a Samsung Focus with 8107 on it.
Oh and another issue, sometimes my phone goes through HUGE lag phases where scrolling through menus is incredibly choppy and slow. The only way to fix it is to lock the device and let it rest for a minute.
I may try and get video evidence of this.
I would do a hard reset and see how it works and then slowly proceed with unlocks/homebrews again one step at a time and make sure your phone works well before going the next step. And, make a back-up each time so you can go back one step if you find the one that messes up.
Never try to change and hack everything at once; errors can occur.
Ehh I'm really not trying to do a hard reset just yet...I'm hoping there is some magical solution to this.
SD Card?
Have you an SD Card installed and how much of it is used? Like you, I would do everything short of a hard reset to solve this problem.
No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.
rmcgraw said:
No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.
Click to expand...
Click to collapse
Some users were having data issues after windowbreaking. There is a fix in the thread and it's quite simple iirc. Ask in the thread.
edit: try this too
http://answers.microsoft.com/en-us/...n/6a94ab3b-484b-4f29-88b7-d752fdbe4737?page=2
Well, after failed attempts at fixing this, and even working with Heathcliff on a solution, I decided to hard reset.
Re-unlocked my phone and installed AdvancedConfig. So far everything seems ok.
I know that it resets to release 5 instead of 6 which could lessen your data , but it is easily fixed in diagnostics :
*#32489#
back 1 time
NAS CONTROL
[5] RRC(HSPA) CONTROL
1 TO DISPLAY mine read release 5 after windowbreak
I then changed it back to release 6
you might also have dualmode turned off, turn it on for better perfomance
if you used heathcliffs interop did you also go to *#94765# auto sim config?
If all else fails talk Jax he made windowbreak!
Has anyone else had this issue or know of a fix? I have tried clearing data of Google search and a complete reset of the device and my stocks still do not show up in Google Now.
They showed up last week. Doesn't seem to be a known issue yet...or people just don't care that much about stocks.
Thanks!
wavehead15 said:
Has anyone else had this issue or know of a fix? I have tried clearing data of Google search and a complete reset of the device and my stocks still do not show up in Google Now.
They showed up last week. Doesn't seem to be a known issue yet...or people just don't care that much about stocks.
Thanks!
Click to expand...
Click to collapse
Not sure what the deal is either, but I have a similar problem.
The traffic/directions card never shows up for me; well reliably that is. If it knows I am away from 'home' sure it gives me directions via public transit. Meanwhile, when I am actually at home, I NEVER get the "time to work" card to show up no matter what I do. Same when I am at work. It never shows me the "time to home" card. Other places, I think it shows up fine. But my commute to/from work to home NEVER shows up.
If I do a search on Google Maps, cards show up everywhere lol.
A buddy of mine with an Xperia S also has that issue. My girlfriend's iPhone 5 with Google Now, actually works lol wth
wavehead15 said:
Has anyone else had this issue or know of a fix? I have tried clearing data of Google search and a complete reset of the device and my stocks still do not show up in Google Now.
They showed up last week. Doesn't seem to be a known issue yet...or people just don't care that much about stocks.
Thanks!
Click to expand...
Click to collapse
Same here! Good to here I'm not alone...
Not showing up for me either. I accidentally managed to swipe it off a while ago but it should definitely have refreshed by now.
I also have a similar problem with the stocks card. My stock card does show up, but it goes away at around 5:30 or 6PM. If I haven't looked before that I'm sol. There used to be a setting in Google Now that would allow you to keep certain cards always shown, but I can no longer find it for the stocks card. I work third shift, and would like to be able to see what the stocks did on my home screen with the Google Now widget when I get to work, but I can't because it is always gone by then and I can't get it back. If anyone knows how to restore this setting, I would very much appreciate it. I have looked EVERYWHERE! Thanks.
The maps update I received today via the play store seemed to bring back my stocks! I am not sure if this is the fix but they are back and come back even when I swipe them away!
Hey everyone,
This is actually my parents tablet so I'm not entirely sure what happened. They told me it was updated and it looks like a factory reset was performed. It prompts for the account associated with the tablet and I used my mom's email/pass and it says "There is an unexpected error. Try again in 24 hours". I've waited multiple days multiple times and still get the same error. When I try a different login, it says I need to use the account that was previously being used. I tested my mom's credentials elsewhere and they were fine.
It's out of warranty from Asus now and I couldn't find much info online.
Am I SOL? Can I load a new ROM on to it to fix this issue?
Any advice would be greatly appreciated.
Thanks!
drakore said:
Hey everyone,
This is actually my parents tablet so I'm not entirely sure what happened. They told me it was updated and it looks like a factory reset was performed. It prompts for the account associated with the tablet and I used my mom's email/pass and it says "There is an unexpected error. Try again in 24 hours". I've waited multiple days multiple times and still get the same error. When I try a different login, it says I need to use the account that was previously being used. I tested my mom's credentials elsewhere and they were fine.
It's out of warranty from Asus now and I couldn't find much info online.
Am I SOL? Can I load a new ROM on to it to fix this issue?
Any advice would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
This sounds like an error with GOOGLE NOT THE OS. There must be something about errors like this on other devices.
P.S. sorry about the capitals, it just makes the most important part easily readable