Database Users

VERY weird problem

Hi all
I have a (see subject LOL) since a day or 2.
I was playing a game (bejeweled) on my machine when suddenly the game starting to be slow (it happens sometime if I don't reset my device for a few days and then everything is fine after a soft reset, so I decided to soft reset my device.
After that, it restarted and all then stayed on the windows logo (the one just before windows come up).
I waited and waited and waited, nothing. So I decided to hard reset my baby (it's no problem to me since I had not installed any special progs).
Set up OK, install of carrier options OK, set up of M$ exchange OK but THEN, as I was trying to sync my calendar with my exchange server, it stays hanging at "Synchronizing" (ONLY at the calendar section) and can stay like this forever, and when I soft reset, it hangs again on the windows logo. (for the record, if I ONLY sync my contacts, everything is fine).
I tried everything, by that I mean different RADIO, different versions of WM6 (all of them actually. NOTHING helps.
I KNOW for a fact that it goes wrong at the sync of my calender cause I took the problem from zero (that is hard reset, ISP settings and then sync) so I'm sure of where the problem occurs.
I also check the exchange server to make sure my calendar wasn't "too" full, that's not the case.
The only thing I have NOT tried yet is if it goes OK on WM5.
I NEVER had that problem before, just since 2 or 3 days.
Anyone any Idea??
Thnx

This may have absolutely nothing to do with your problem but - a long time ago I read some posts where folks had problems syncing when items in the calendar had notes attached at the pc end - for some reason these notes became corrupted and huge in size when the attempt was made to sync with device. As I say probably not your problem if you do not attach notes to calendar entries.
mike

thnx mikechannon, but indeed I do not have any notes in my calendar, never had AND I do not sync with my PC, only with exchange.Thnx for the tip anyway.
BTW, I just put another ROM on it now (RUU_HER_CINGULAR_2.06.502.3_1.34.00.10_SPL1.04.exe) witch is a WM5 ROM and I have exactly the same problem. After a sync with the exchange server I'm back on the Windows Mobile Splash screen and it's stays there, so it's NOT a WM version related problem.
Greetz
DjSlash

I have the same problem, which started today. My XDA Exec seemed to be frozen, so I soft reset, now it's stuck on the Windows Mobile splash screen.
I've got data I need to get from the device, so don't want to hard reset (sounds like that wouldn't help anyway).
Can't think what has caused it.
- I upgraded to Radio 1.15 the other day, but it has been working fine.
- I changed my connection to GSM only, 2 days ago to try and stop the Disconnect problems on 3G/GSM, but that has been working OK.
I've tried removing the battery & SIM but no joy.
I'm running Helmi 1.1, and have been for months.
Can anyone help?

Hi all
In the meand time I had my baby sent back to HTC (BTW, they did NOT look for the SuoerCID what so ever, My guarenty is still intact ;-)), they looked at it and sent it back to me. I don't know what they've done but the problem is still here.
I tried (just to be shure) to sync with my desktop and THAT works fine so I would think it's a server related thing.
However, I deleted a lot of things on the server but the problem remain so now I don't sync with the server.
Today I will install the new Black V2.0 and try it again.
I'll let u guys know.
Greetz
Djslash

I had problems getting my tytn to sync with my SBS running exchange 2003 SP2. It was due to SP2 adding HTTP compression which screwed syncing to some mobile devices. Sometimes i would get error 0x8503001A and sometimes it would just lock up! Check out this link for a fix, well, it fixed my problems anyway
http://groups.google.com.au/group/microsoft.public.pocketpc.activesync/msg/b629960d45049f88?hl=en&
May also be worth having a look at http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php for more error code info. I know you dont get an arror code, but something may shed some light for you!

@JamesAub
Thnx m8 for ur reply but I'm using the free mail2web exchange server witch use do be fine until (Iguess) too many people started to use it LOL. Then it stopped working.
I just install Black 2.0 and tried right away, the prob is still here so I'm 99,99% sure that the prob is on the server side.
I'll try to make a new account to see what happens.
greetz
DjSlash

I have a support message from mail2web, that there server experienced some delay problems. I changed my mail2web exchange to my work exchange server and all problems dissapeared.
Today I checked the mail2web box again and it seems to be working for now.
Good luck!

Well just to say how gooooooood the Black V2.0 is, I'm able now to reset my device when the exchange server hangs and it does NOT stay on the windows splash anymore. The problem is however still not resolved. I sync slowly the one after the other and I'm able to sync my contacts fully and see them. When it gets to my calender, it is syncked BUT when I want to open my calendar I just get the wheel forever. At least I konw now I can test without having to hard reset.
BLACK EDITION V2.0 ROCKS! THE BEST. you can pass the word ;-)

No program memory available when starting Outlook calendar

my handset seems to be plagued with problems since flashing new official ROM. When i try to start Outlook calender i get the message telling me there is no program memory available. Checking the Task manager and there is nothing running. I also have other problems such as incoming calls divert to my voicemail even though i full reception, handset freezes. Pressing a key to wake the screen results in the buttons lighting up but the screen not coming on... only thing to do is soft reset to get it working again. Still waiting for HTC support to come back to me on this. This must be the most unreliable HTC ever. Ive been using HTC devices for 5 or 6 years. They all seem to have there quirks but something that i could live with. This just doesnt perform basic tasks like receiving phone calls..thank god the messaging seems to have been sorted out now though. Is anyone else experiencing these issues or am i on my own here.

If you are still running the stock rom, I would consider getting it replaced, if you have flashed a new rom, then consider going back to the original rom and trying again.
edit - just read the bit about updating - i'd try reverting to teh original, and then try the update again. If it still persists, try getting it replaced.

Rom Downgrade
Thanks. I understand that its not possible to revert to the original ROM once this has been upgraded. The original ROM gave me problems with the sms and also the calls diverting to the voicemail. Im not sure the new rom is the problem here but it certainly seems worse since updating. I'd agree that the phone certainly seems to have faults, maybe HTC will take it for repair. I was interested to see if anyone else experienced these issues to try to see if its a hardware problem or just bugs in the software

THere is no problen downgrading, find your stock rom, extract the RUU_Signed.nbh file, copy it to your sd card, rename it leoimg.nbh, reboot the phone with down volume pressed, it will find teh file and downgrade to how the phone was when you got it.
Just make sure you get the right stock rom.

same problem
i have the same problem on my hd2. running orginal 1,66,409,1 rom(that came with the phone).
only thing i have installed is SPB shell and the dytty(?) 3d driver.
exiting mobile shell does not help. haven`t tried uninstalling the shell.
I have 200MB avbl memory so dont think that is the problem.
did it help downgrading or did they take to repair?

no one has a fix here?

I had the same problem with my new HD2. I emailed HTC and was told to uninstall and reinstall Activesync. It seems to have worked- I haven't had this error message for a week now.

active sync on the unit? I did a hard reset, worked after that.

I am having the same problem.
Opening outlook calender gives me the error message "no program memory etc..."
Does this problem lead to activesync not working on the phone itself? Mine does.
I called HTC they told me to hard reset. This is not the first time it happened and I believe its not the last.. Since I bought this a month ago, I have Hard reseted countless times...

I uninstalled and reinstalled Activesync on my computer- the HTC tech help seems to think there was a problem when I downloaded/ installed Activesync initially. I was Activesync'ing with my previous phone and it was ok so I'm not sure why there was problem with the Leo.
When I had the problem- I hard resetted the Leo countless times. After uninstalling/ reinstalling Activesync on my computer, the problem seemed to have resolved. It's been about 2 weeks now and all is running smoothly.
FYI, here is the email from HTC:
Regarding your concern, there could have been a glitch during the download that’s why this happened. Uninstalling and reinstalling the ActiveSync software usually resolves the issue. Always make sure that when you do the download and installation of the software, the handset is not connected to the computer. Thank you for contacting HTC. Please feel free to contact us again if you have any future questions

Problems downloading from the market

For the past 48 hours I have been having problems downloading anything from the UK market? Everything stops at 'Starting download'. It had been working fine until then and I uninstalled the few apps I had recently installed to see if that was the problem but no joy.
When I turned my phone on this morning it downloaded all the updates I had been trying to get yesterday so I assumed it was working. When I then tried to download some more updates the problem was there again. Any ideas why this is happening?
I am running Cronos 2.1.3

I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.

o thought it was jsut me. Although the problem fixed itself after a reboot, and is fine now.
Running VillainROM 10.3.
I thought it had somethign to do with my phones low storage.

Android Marketplace
Is anyone still having problems downloading today?
I've just got back Hero back after HTC fixed the screen so I'm looking to reinstall all my apps - however nothing will download at all. I've tried WiFi, 3G, rebooting the phone, switching airplane mode on/off, logging in & out of googletalk & also hard resetting.
Still all I get is "starting download" and nothing else.
I can't see of anything else to try.

clobber said:
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
Click to expand...
Click to collapse
Thanks. Seems to have worked. I found that I had to leave airplane mode on for a while before turning off. If I turn it off and then straight back on doesn't seem to work

This is now getting stranger and stranger.
I left the phone overnight and awoke to find that about half a dozen apps that I'd previously downloaded (they show in my download list but not currently installed as the phones been wiped) had actually downloaded and installed without any problems at all.
The other half dozen or so apps haven't downloaded yet. And the ones that I actually told it to download also haven't.
I've left the phone for another 6-7 hours this morning while I was out .... and still nothing has downloaded. I've got 2 things that say "starting download" and that's it.

Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?

clobber said:
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
Click to expand...
Click to collapse
I don't have Evernote. I also uninstalled apps I had recently downloaded.

As far as i know IT is a market Problem. Some have it, other Not. Two friends have the same problem, one with a g1 and the other with a legend. Google says it could take time till tomorrow.
Cheers
Sent from my HTC Hero using Tapatalk

In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Turns out google have screwed up some (if not all) UK accounts with the switch to GMail.
The fix is simple. Change your account from @googlemail to @gmail, wait an hour (recommend 2) then factory reset your phone, sign into your google account (@gmail) and your good to go
You can change your account from @googlemail to @gmail in the GMail setting (On a desktop computer not a phone) The option is in tiny writing
Click to expand...
Click to collapse
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?

Neo Cortex said:
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Click to expand...
Click to collapse
I was having the market problem from Thursday to Sunday last week, changing my Google account to @gmail.com and doing a factory reset (I didn't read anything about the 2 hour wait, so skipped that step) fixed it for me. The other potential fixes I read about like opening GTalk, turning Airplane mode on and off did nothing for me.

I had the same problem. I tried wiping cache from recovery and applications menu. In the end I juts re-flashed after a Titanium backup which solved the issue. I was running VillainROM 12

I have changed my email from @googlemail to @gmail, done a factory reset and the market seems to be working. A PITA: thanks Google

Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?

clobber said:
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
Click to expand...
Click to collapse
Mine seem to have been transferred fine.

I had the same problem. Changing my email from [email protected] to [email protected] in google account settings fixed it.
Sent from my Hero using XDA App

By factory reset, do you mean a full wipe? So I'd have to install all my apps again?
Sorry for being a bit thick but if I'm going to do a wipe, may as well change the ROM again

Yup. Full wipe

[Q] Marketplace: "Can't get this info right now"

Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now..."
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...

I am having this same problem. It just started about 2 days ago. Saw all the same suggestions you mentioned, but none solved it.
I have not tried a factory reset, but it seems like an MS server issue.

I ended up doing a factory reset, but that didn't help. I think the problem is that I was using a US-based live account in Canada, and somehow the phone decided to lock me out of the marketplace due to my non-US IP address. Ended up resetting the phone again and then setting it up with a Canada based live account. Now everything is fine (although I have no access to the Zune marketplace). I wonder if the Feb update did something...

May also have something to do with the purchase validation cookie that sits on the phone...

Is anyone else still having problems downloading apps from the marketplace? When I tap install button I keep getting the message that says "Can't get this info right now. Check back in a little while" Is anyone else having this same issue today? This is the first time I've ever had issues with the marketplace, I've had this phone for almost a month. Seems like it's on Microsoft's end, any help would be greatly appreciated!!

Seem to be other people on the XDA main forums having the problem...

Well whatever was causing the problem seems to have been fixed. I'm now able to download apps again =)

[Q] Need to bypass Blur Setup after reset

I had played with the Gingerblur and decided to reset to stock and ran the uninstall, all was good.
I then did a factory reset, and it came back with the motoblur setup. When I entered my info it tells me "Clock error, contact customer service"
If I can get PAST the screen, I can reinstall gingerblur or something.. this is rediculous.
If I can't bypass the screen, can I get to where i can set the device in debug mode to update the device?
any help greatly appreciated.
**UPDATE**
Tried yet again to connect with my motoblur account. But didn't let it use wifi this time and it won't even connect over the Cell connection at all. Could this be related to the push earlier? I didn't get the push .. hell if I know whats wrong with the darn thing.

I think you choose just press menu and you're able to skip it.
Sent from my MB860 using Tapatalk

no luck. you can edit APN settings and dial emergency, set USB mode and Wireless.. nothing else.

Resolution
Turns out the issue with the clock was an inability to connect. Somewhere between uninstalling Gingerblur and the default hard reset, the APN got deleted, and I had to rely on Wifi only.
Problem is I am in a hotel during the week, and this Wifi requires a web based log in to get an outside IP. So I drove around till I found an open Wifi.. and Moto let me log in and get past setup.
once that was done, had to readd the wap.cingular to the APN.
all works now.. what a pita.

sounds like it was a bad flash, I would suggest that if anyone else runs into this they try reflashing the 1.2.6 sbf

going to wait a week or so to see the progress of ROMS.. had it 6 days and if I brick it, the wife MAY shoot me dead.
Since Gingerblur isn't a full ROM replacement tho, it was fairly easy to remove it all to stock, even with the issues, which I know to look for now.
dont do a backup without solid wifi! in case the APN gets nailed