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Well, I don't think I had seen any yet but I might be the first device/battery failure as a result of using one of the new superior charging kernels.
I have been using the Netarchy 4.2.2 beta kernal (aggressive with havs) I believe and everything has been fine for the past week or so.
This afternoon I plugged my phone into USB and laid down for a nap. I woke up not long ago and my phone is completely dead now. It will not power on or indicate that it is plugged in or anything. I don't have another battery to test, but could it just be a battery failure? Or is it possible the whole device is hosed?
deathsled said:
Well, I don't think I had seen any yet but I might be the first device/battery failure as a result of using on of the new superior charging kernel.
I have been using the Netarchy 4.2.2 beta kernal (aggressive with havs) I believe and everything has been fine for the past week or so.
This afternoon I plugged my phone into USB and laid down for a nap. I woke up not long ago and my phone is completely dead now. It will not power on or indicate that it is plugged in or anything. I don't have another battery to test, but could it just be a battery failure? Or is it possible the whole device is hosed?
Click to expand...
Click to collapse
Anything is possible. Chances are that it was not the kernel though. Try a different charger and maybe a different battery. If all else fails take it in for repair.
How full was your battery before you plugged it in? You could try pulling the battery and waiting an hour or so before putting it back in and powering on.
I was down to about 30% when I plugged it in so it was getting a full charge. I remember getting a phone call during my nap that I ignored. When I finally got up the device was completely dark. I've got it unplugged and the battery out for now. Hopefully it will power back up in an hour or so....
If not I will have to try a buddy's battery in here tomorrow to see if that does anything. If not I'm simply out the device, there is no "taking it in for repair for me" unfortunately.
I hope it powers back up for you. If not, it would be good to try your friends battery so you could start trouble shooting.
Was this the original stock battery?
Sent from my blah blah blah blah
Try a different cable. A little while back I thought my phone borked on me as it would not charge even though the charge light was on. When my wife's did the same thing I got suspicous and tried a different cable. Like magic, the problem went away.
I don't think the phone is hosed, might be just the battery, I had that exact situation happen to me back in december, when plugged in theres not even a light. I tried drastic measures to get it working even heating the battery to 120f for 5 min then letting it cool for 10 over and over, it finally worked when I got to a sprint store and they plugged it in to one of their wall chargers, I was shocked after hours of doing things with no results. to this day im still using the same battery and it has the same life as when new
still using sbc kernels too
been running SBC and have had no negative effects
Original red oem battery. I've tried my usb cable and my 2 wall chargers so far. Still no lights.
I did see the screen blip on for a fraction of a second a moment ago while pressing at the the power button, so that gives me glimmer of hope. About to see what happens with a car charger on the way over to my friend's to try another battery.
Wish me luck!
The fact that you where using the SBC can mean absolutely nothing. I have a friend with an Evo as well, I flashed every experimental kernel and Rom I can find and have had no real issue, hardware wise. Him, on the other had, had only updated via the Sprint OTA, never flashed any custom roms or kernels, never even Rooted.
one night while texting a reply to me, his phone flat out died. it was plugged in and everything, just went black and charge light went out. I put my battery in his phone the next day, swapped SD cards, etc,etc. nothing brought it back to life, it was gone.
Sprint actually replaced it for him, just tell them that you where simply charging it and it wouldn't turn on the next day. they won't be able to get it to boot up because it's dead.. no idea why his did it, I kindof feel that is what happened with yours. I don't think the kernel had anything to do with it.
Well it's been confirmed to be the battery by trying another one.
Today is the first time I've ever let the phone do an extended charge over USB using one of these sbc kernels and the battery just happens to take a **** during the process? That's one killer coincidence...
try the battery again tomorrow out after sitting for a bit, it will charge and work again
deathsled said:
Well, I don't think I had seen any yet but I might be the first device/battery failure as a result of using one of the new superior charging kernels.
I have been using the Netarchy 4.2.2 beta kernal (aggressive with havs) I believe and everything has been fine for the past week or so.
This afternoon I plugged my phone into USB and laid down for a nap. I woke up not long ago and my phone is completely dead now. It will not power on or indicate that it is plugged in or anything. I don't have another battery to test, but could it just be a battery failure? Or is it possible the whole device is hosed?
Click to expand...
Click to collapse
This happened to me when I was using a Zendroid kernel a couple weeks ago. You should be able to just plug your phone back in and charge it again. The orange light may blink at first or not turn on for a couple minutes, but it should charge.
I'm honestly not entirely sure, though. I put my dead battery in my sister's Evo, and the light thing is what happened to me. I let it charge in my sister's phone, and it turned out fine. Worked in the morning. Hopefully, you can do it in your own phone if you don't have another way to charge it.
deathsled said:
Well, I don't think I had seen any yet but I might be the first device/battery failure as a result of using one of the new superior charging kernels.
I have been using the Netarchy 4.2.2 beta kernal (aggressive with havs) I believe and everything has been fine for the past week or so.
This afternoon I plugged my phone into USB and laid down for a nap. I woke up not long ago and my phone is completely dead now. It will not power on or indicate that it is plugged in or anything. I don't have another battery to test, but could it just be a battery failure? Or is it possible the whole device is hosed?
Click to expand...
Click to collapse
4.2.2 should not have SBC.
It would not be surprising to hear that a stock battery just quits working. Sprint replaces these for peeps all the time. Li-Poly batteries are cheap to produce and like anything else, there are always bad ones in the bunch.
Seriously doubt it was caused by whatever is loaded on the phone otherwise there would be more coming up with same issue. Unless there is something with the beta and USB charging method. Still doesn't sound very likely.
deathsled said:
Well it's been confirmed to be the battery by trying another one.
Today is the first time I've ever let the phone do an extended charge over USB using one of these sbc kernels and the battery just happens to take a **** during the process? That's one killer coincidence...
Click to expand...
Click to collapse
What does your Battery Monitor Widget log say?
deathsled said:
Well it's been confirmed to be the battery by trying another one.
Today is the first time I've ever let the phone do an extended charge over USB using one of these sbc kernels and the battery just happens to take a **** during the process? That's one killer coincidence...
Click to expand...
Click to collapse
That is a killer coincidence...but I do believe it is just a coincidence. I am at CES right now (well prep meetings and such) and the only way I charge when I travel is through USB. I have been using the 4.3 with SBC straight off of Net's thread (http://forum.xda-developers.com/showthread.php?t=719763) and have had no issues. Good to see you have your phone back, but I am willing to bet it was a faulty battery, not the kernal.
Hope it doesn't turn you away from the SBC kernals, it is so much nicer to see it stay between 100% and 90% for hours on end instead of 10 minutes like before.
It's the kernel from my experience mostly tied to sbc kernels. My phone did the exact thing. I mean exact. Pulled battery, used different cables etc. One thing I did not use was the OEM HTC charger. I have PCs around me all the time or the car charger. My phone died in my room where I have other wall mounted usb chargers. Didn't think anything of it. A few hours later phone died. It was 54% or so when I plugged it in. I came back to a dead phone. Nothing i tried initially worked. Sprint tech support same thing. I knew they couldn't resolve it. I have spare batteries but this OEM battery was too new. I wanted to know the problem so as to not repeat it. Sprint offered to replace my phone but I said let me get back on that. Since I knew the kernels were playing with voltage and that over or under voltage can mess with the phone. I plugged the OEM HTC wall adapter in and sure enough I had a orange blinking light. I waited for a few mins. Booted into recovery and installed a nandroid backup with sense. It booted great and guess what my battery percentage was? 55%. The battery did not die but the system shut down and it wanted the exact voltage from the HTC charger to kick start it. Since then for me personally I have stayed away from sbc kernels. It might work for some but not for me.
Sent from my PC36100 using XDA App
mrmomoman said:
It's the kernel from my experience mostly tied to sbc kernels. My phone did the exact thing. I mean exact. Pulled battery, used different cables etc. One thing I did not use was the OEM HTC charger. I have PCs around me all the time or the car charger. My phone died in my room where I have other wall mounted usb chargers. Didn't think anything of it. A few hours later phone died. It was 54% or so when I plugged it in. I came back to a dead phone. Nothing i tried initially worked. Sprint tech support same thing. I knew they couldn't resolve it. I have spare batteries but this OEM battery was too new. I wanted to know the problem so as to not repeat it. Sprint offered to replace my phone but I said let me get back on that. Since I knew the kernels were playing with voltage and that over or under voltage can mess with the phone. I plugged the OEM HTC wall adapter in and sure enough I had a orange blinking light. I waited for a few mins. Booted into recovery and installed a nandroid backup with sense. It booted great and guess what my battery percentage was? 55%. The battery did not die but the system shut down and it wanted the exact voltage from the HTC charger to kick start it. Since then for me personally I have stayed away from sbc kernels. It might work for some but not for me.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Um, SBC and undervolting/HAVS aren't the same thing.
SBC is a new, experimental charging method that "just" came out.
I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
The AC charger is bad. No wonder for a 400 bucks phone they'll go after the cheapest brand they could to get us 3.0 chargers. Plugged it into my car this morning and it worked. Can I used the fast charger off my s7 edge? The input Is the same the output is obviously higher because it's 3.0 and Samsung one is 2.0. Will ZTE send a replacement charger? Or will I have to buy another. Says on the manual I can't use 3rd party charges too long or I can damage battery, guessing 20-40 cycles. Do I have to purchase another?
Sent from my ZTE A2017U using Tapatalk
nano303 said:
The AC charger is bad. No wonder for a 400 bucks phone they'll go after the cheapest brand they could to get us 3.0 chargers. Plugged it into my car this morning and it worked. Can I used the fast charger off my s7 edge? The input Is the same the output is obviously higher because it's 3.0 and Samsung one is 2.0. Will ZTE send a replacement charger? Or will I have to buy another. Says on the manual I can't use 3rd party charges too long or I can damage battery, guessing 20-40 cycles. Do I have to purchase another?
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
you can use any charger you want, but a Dash Charger from Oneplus because it's proprietary.
I personally use an Auckey QuickCharge 3.0 charger and it works great: https://www.amazon.com/AUKEY-Quick-...2-spons&keywords=aukey+quick+charge+3.0&psc=1
and the portable one too.
LeKeiser said:
you can use any charger you want, but a Dash Charger from Oneplus because it's proprietary.
I personally use an Auckey QuickCharge 3.0 charger and it works great: https://www.amazon.com/AUKEY-Quick-...2-spons&keywords=aukey+quick+charge+3.0&psc=1
and the portable one too.
Click to expand...
Click to collapse
Thanks man but I'm just going to send it back and grab myself to OnePlus 3T it is ridiculous of 5 day old phone is f****** faulty really pisses me off because I like this phone but oh well
Sent from my ZTE A2017U using Tapatalk
nano303 said:
Thanks man but I'm just going to send it back and grab myself to OnePlus 3T it is ridiculous of 5 day old phone is f****** faulty really pisses me off because I like this phone but oh well
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
Ok .. wait... you like the phone ... the phone is perfectly ok ... it has a bad 5 dollar charger so you are going to send back the phone and buy a different lesser quality phone for higher price and .. well .. you may get a faulty charger on that one too .. or maybe even a faulty phone.... why take the chance .. just have ZTE replace the charger since the phone isn't defective. You do realize that you can charge it without QC and it is actually better because no matter what ZTE or anyone says .. QC will kill your battery faster than normal charging so QC should only be used if you need a quick boost and not to charge your phone on a regular basis. .. just use the little adapter they give you and your computer or an old charger you have laying around from your old phone and have ZTE send you a replacement for the bad charger you got.
When things are mass produced there is always a chance for a faulty component... and since the faulty component was the charger not the phone .. it seems kind of a foolish move to replace the phone if you "like it" .. I guess you don't really like the phone if having a charger go bad makes you want to switch out phones.
JohnOrion said:
Ok .. wait... you like the phone ... the phone is perfectly ok ... it has a bad 5 dollar charger so you are going to send back the phone and buy a different lesser quality phone for higher price and .. well .. you may get a faulty charger on that one too .. or maybe even a faulty phone.... why take the chance .. just have ZTE replace the charger since the phone isn't defective. You do realize that you can charge it without QC and it is actually better because no matter what ZTE or anyone says .. QC will kill your battery faster than normal charging so QC should only be used if you need a quick boost and not to charge your phone on a regular basis. .. just use the little adapter they give you and your computer or an old charger you have laying around from your old phone and have ZTE send you a replacement for the bad charger you got.
When things are mass produced there is always a chance for a faulty component... and since the faulty component was the charger not the phone .. it seems kind of a foolish move to replace the phone if you "like it" .. I guess you don't really like the phone if having a charger go bad makes you want to switch out phones.
Click to expand...
Click to collapse
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
LeKeiser said:
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
Click to expand...
Click to collapse
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
LeKeiser said:
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
Click to expand...
Click to collapse
Quick charging produces more heat than standard charging ... heat is what kills the battery. I have done more research and found that the heat caused by QC 3 isn't as bad as it used to be with prior fast charging methods and shouldn't really cause too much degradation of the battery. So if you are one of the people who replace their phone every year or maybe every 2 years .. then I guess QC3 isn't too bad.
If you are like me though, who doesn't replace their phone every year ... then QC3 may impact you if you use it for every charge. LOL .. my last phone before got the Axon 7 for replacement was a Samsung Galaxy S3 ... lol so I keep my phones for a long time .. The only reason I actually replaced the S3 was because I finally dropped it and broke the glass on the screen.
---------- Post added at 01:21 PM ---------- Previous post was at 01:03 PM ----------
nano303 said:
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
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Click to collapse
lol no offense but Samsung never failed you ???? you are lucky .. you bought a S7 edge instead of a Note.... Samsung .. a huge company failed a lot of people. But its obvious .. you are pissed off because a mass produced part went bad ... you are pissed because you had bad luck and got one of the bad chargers out of the 100000 chargers sent out. ... You act like the charger that came with it is the only way it can be charged and the phone is a paperweight because of this one small glitch that happens all the time and there is no way to control it.
No company can test every component they sell before it goes out the door... that would cost way too much and raise the price on the components way too much to be useful to anyone. As Samsung proves ... even big companies can have problems. Yes you got a bad charger .. just have ZTE replaced it .. im sure they would replace it without any problems at all. Until you get the replacement use either the cord from the Axon charger and plug that into your computer to charge it .. or use the adapter supplied with a charger that has a micro usb and charge it that way...
At least ZTE will deal with your problem ... I mean I have a Corsair AX760i Power supply .. it was over 200 dollars .. and supposed to be amazing quality .. well .. guess what .. it has a design flaw ... yet they still sell it even tho it has a known design flaw... they just don't care... at least with this ZTE .. its just a mass production issue.... its just a bad luck issue. .... they aren't selling defective products .... you just happened to get one out of thousands that prematurely failed and that happens to every product.
JohnOrion said:
Quick charging produces more heat than standard charging ... heat is what kills the battery. I have done more research and found that the heat caused by QC 3 isn't as bad as it used to be with prior fast charging methods and shouldn't really cause too much degradation of the battery. So if you are one of the people who replace their phone every year or maybe every 2 years .. then I guess QC3 isn't too bad.
If you are like me though, who doesn't replace their phone every year ... then QC3 may impact you if you use it for every charge. LOL .. my last phone before got the Axon 7 for replacement was a Samsung Galaxy S3 ... lol so I keep my phones for a long time .. The only reason I actually replaced the S3 was because I finally dropped it and broke the glass on the screen.
---------- Post added at 01:21 PM ---------- Previous post was at 01:03 PM ----------
lol no offense but Samsung never failed you ???? you are lucky .. you bought a S7 edge instead of a Note.... Samsung .. a huge company failed a lot of people. But its obvious .. you are pissed off because a mass produced part went bad ... you are pissed because you had bad luck and got one of the bad chargers out of the 100000 chargers sent out. ... You act like the charger that came with it is the only way it can be charged and the phone is a paperweight because of this one small glitch that happens all the time and there is no way to control it.
No company can test every component they sell before it goes out the door... that would cost way too much and raise the price on the components way too much to be useful to anyone. As Samsung proves ... even big companies can have problems. Yes you got a bad charger .. just have ZTE replaced it .. im sure they would replace it without any problems at all. Until you get the replacement use either the cord from the Axon charger and plug that into your computer to charge it .. or use the adapter supplied with a charger that has a micro usb and charge it that way...
At least ZTE will deal with your problem ... I mean I have a Corsair AX760i Power supply .. it was over 200 dollars .. and supposed to be amazing quality .. well .. guess what .. it has a design flaw ... yet they still sell it even tho it has a known design flaw... they just don't care... at least with this ZTE .. its just a mass production issue.... its just a bad luck issue. .... they aren't selling defective products .... you just happened to get one out of thousands that prematurely failed and that happens to every product.
Click to expand...
Click to collapse
OK. So I've tried to use my s7 edge charger with it and it didn't work. Ironically it works with the car charger and it says AC charging but the phone displays a message to use the included charger for faster results. I come back from break and it don't work on AC, so in all honesty I would like to keep this phone but I think it's a defective unit. Not just the charger. So I'll contact ZTE to get a replacement because the phone is 4 days old. I will have more problems with a device like this if they can't do that I'll just get my money back. Thanks for your comments
Sent from my ZTE A2017U using Tapatalk
nano303 said:
OK. So I've tried to use my s7 edge charger with it and it didn't work. Ironically it works with the car charger and it says AC charging but the phone displays a message to use the included charger for faster results. I come back from break and it don't work on AC, so in all honesty I would like to keep this phone but I think it's a defective unit. Not just the charger. So I'll contact ZTE to get a replacement because the phone is 4 days old. I will have more problems with a device like this if they can't do that I'll just get my money back. Thanks for your comments
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
yeah it may be an issue with the phone then .. I can plug my phone into my computer using the cord supplied with the original charger and it charges fine through my computer .. I can take my Samsung S3 basic non QC charger and plug it in with the adapter they supplied to convert it from micro to c and it will charge.. yes not fast but it will charge.
I would try plugging it into the computer and see if it will charge ... maybe the QC2 charger from Samsung just isn't compatible with the phone. .. for testing purposes tho .. i would try what I mentioned above .. using the computer with the supplied cord .. or using a basic micro usb charger with the adapter they supplied with the phone and see if it would charge... I guess if the only charger you have is the Samsung QC2 one .. I would try the computer with the supplied cord. I'm lucky I have a bunch of basic chargers lying around and they work to charge the phone without any problems .. yes its not quick charge but it still charges the phone.
If it wont charge when plugged into the computer ... or with a basic non QC charger and using the adapter to change from micro to c, then it may be something in the phone too ... but again ... these things happen with all mass produced products ... if you even have to do a full exchange ... hopefully you wont have bad luck with the replacement. My phone was fine out of the box ... as is with many others who bought it .. but ... again with all mass produced products ... it is always a crap shoot .... you can never say that each and every person is going to get a fully working product. Again to guarantee that they would have to test each phone and charger before packaging it and selling it.... and that would take many man hours and a lot of bucks so if they were to do that ... this phone would cost probably about 4000 dollars instead of 400.
I have to say I've had this phone now for a couple of months and I've had the s7 edge and s6 edge before that. I don't see the need for rooting the phones since i got the s6 edge onwards. The phones perform well out the box. But on all the Samsung's I've had from the original s series then the note series... There would be some sort of lag somewhere.... Though the Samsung's have improved recently... Still there is lag every now and then. This Chinese version Axon 7 i have is just totally lag free. It's on stock I've not done anything with it and it's working perfect out the box. I've got 2 sim and a 64gb sd card in it giving me a grand total of 188gb with dual sim. What can i say..... If they invest in some other features for the software... This phone can take over the smartphone market in a big way.
Sent from my ZTE A2017 using Tapatalk
nano303 said:
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
WiFi less range??
My WiFi is so fast at home, it's really amazing:
http://reho.st/view/self/c423d56fd3224af8227aadf2a671a17d976403bf.jpg
LeKeiser said:
WiFi less range??
My WiFi is so fast at home, it's really amazing:
http://reho.st/view/self/c423d56fd3224af8227aadf2a671a17d976403bf.jpg
Click to expand...
Click to collapse
Coming from the HTC M8, the only difference that I noticed in wifi performance between the M8 and this phone is that the A7 takes twice as long as the M8 when connecting to a wifi source. When I say longer, mind you, I am only talking about ten seconds or so vs less than five for the M8. So, still not bad and totally acceptable. Once connected, the connection stays solid though. I am really happy with this phone. It is better than the M8 in every way. Beautiful design(esp. the front compared to the M8), newer and faster processor, bigger and better display, 4K recording, fingerprint sensor, USB-C, QC 3.0, dual SIM/microSD up to 256GB, Tmobile Band 12 support and, of course, the awesome audio/speakers. All that for almost $300 less than what I paid for the M8. This is without a doubt one of the best values in the high-end smartphone market right now. A premium phone but without a premium price.
nano303 said:
I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
What was the charging temperature? I think over 44°C it shuts off. I sometimes have big lags when I download or stream stuff while charging. I had two other devices so far, this newer device has a larger actual battery capacity than the previous one but has this heating behavior. I think this is due to having different voltage settings to ensure larger battery capacity since it is still directly correlated. The other device didn't have this issue and felt more fluid overall but battery was depleting a little bit faster.
It may be that your device has too aggressive voltage settings and it stops charging because of overheating. But it is strange that it happens while you don't use the device at all.
Can you install accubattery and check your charging stats, estimated battery capacity, temperature, etc.?
puremind said:
What was the charging temperature? I think over 44C it shuts off. I sometimes have big lags when I download or stream stuff while charging. I had two other devices so far, this newer device has a larger actual battery capacity than the previous one but has this heating behavior. I think this is due to having different voltage settings to ensure larger battery capacity since it is still directly correlated. The other device didn't have this issue and felt more fluid overall but battery was depleting a little bit faster.
It may be that your device has too aggressive voltage settings and it stops charging because of overheating. But it is strange that it happens while you don't use the device at all.
Can you install accubattery and check your charging stats, estimated battery capacity, temperature, etc.?
Click to expand...
Click to collapse
That dont help anything because the phone will disconnect every 1 to 5 seconds. Stupid pos if my next one comes out like these I'm giving up on ZTE
Sent from my ZTE A2017U using Tapatalk
nano303 said:
I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
I received mine a few days ago and it won't enter quick charge and I have to jiggle the charge cable to keep it connected. Tried multiple chargers and cables. ZTE tells me it's a bad charge port or battery. Too bad it's a great phone otherwise. It will have to go back though. 15 hours to charge from 0 is not helpful.
Phreak411 said:
I received mine a few days ago and it won't enter quick charge and I have to jiggle the charge cable to keep it connected. Tried multiple chargers and cables. ZTE tells me it's a bad charge port or battery. Too bad it's a great phone otherwise. It will have to go back though. 15 hours to charge from 0 is not helpful.
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Click to collapse
I am. Sure replacement will be great. I had 4 devices and they were all great, so you were just unlucky. Compares to other brands I had before, quality has been very consistent from device to device.
puremind said:
I am. Sure replacement will be great. I had 4 devices and they were all great, so you were just unlucky. Compares to other brands I had before, quality has been very consistent from device to device.
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Thanks. Sadly, though, it started out great, but then started suffering from the same issue as the first. It's not quite taking 15 hours to charge, life the first, but a solid eight or nine. Also, there is the additional bonus of white flashing horizontal lines every so often, until I restart the phone.
I wonder if B&H got a bad batch. I noticed two other people, in different forums that got there's from B&H, had the exact same charge issue. Strange.
I've been living with it, until I can get a LeEco to play with, then it's getting RMAed. Hopefully the third will be the charm!
Phreak411 said:
Thanks. Sadly, though, it started out great, but then started suffering from the same issue as the first. It's not quite taking 15 hours to charge, life the first, but a solid eight or nine. Also, there is the additional bonus of white flashing horizontal lines every so often, until I restart the phone.
I wonder if B&H got a bad batch. I noticed two other people, in different forums that got there's from B&H, had the exact same charge issue. Strange.
I've been living with it, until I can get a LeEco to play with, then it's getting RMAed. Hopefully the third will be the charm!
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Which version have you been using? This is something strange. Do you think B&H may be sending returned faulty devices to their customers? You seem to be amongst a tiny minority of people who have issues - such a level of faultiness cannot exist for any manufacturer, it just contradicts the principles of manufacturing smartphones.
puremind said:
Which version have you been using? This is something strange. Do you think B&H may be sending returned faulty devices to their customers? You seem to be amongst a tiny minority of people who have issues - such a level of faultiness cannot exist for any manufacturer, it just contradicts the principles of manufacturing smartphones.
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First I had a gold A2017U. Then a silver one. I have also heard some people that bought from Best Buy and had strange issues. I can tell you both got a big shipment in right before Thanksgiving. I almost didn't buy the phone because they were both out. The suddenly that week they both had them in stock. As a side note the tech support person at ZTE mentioned he had a few people with similar problems and was going to swap it out without hesitation. Instead I just returned it to B&H for a new one.
My tinfoil hat theory, and I have a background in manufacturing as an engineer, is that they cranked up production to meet holiday demand and didn't pay as close attention to QC (ie what parts their suppliers were providing). But I have no idea. It's just heresy and anecdotes from people. ::shrug::
---------- Post added at 05:37 AM ---------- Previous post was at 05:32 AM ----------
I should mention, I still love the phone, and have no I'll will towards ZTE. It's an amazing bargain, and the best no contract phone I've had, aside from the issues. I looking forward to getting a replacement.
Hello, guys. I hope you all are great.
I have a concern... I don't know wether the issue I am facing is specific for the XT1575 or is a general android problem. Here it is:
I have a Moto X Style and I am facing this problem: slow battery charging. There are 2 symptoms that I noticed:
1. When I turn on the screen after starting charging with the screen off, the cell phone stops charging (using fast charger or ordinary one). To continue charging, I have to unplug and plug again and again.
# I believe the fault is software. But I am not sure about that.
2. About 5 days ago the turbo charger (and common charger) is charging very very very slowly. It is not normal. To charge 1%, it takes about 20 min. I ran the Ampere app and realized that the current during charging is between 230 and 260mA. If I am not mistaken, using the turbo, it should be at 1600 to 1800mA.
I realized that fault after a trip. In it I needed to charge the phone in the USB 5V car charger and did not charge properly (same symptom described above).
What have I already done testing?
- I had a let the battery drain 100%, so that I started to charge. Nothing has changed.
- I had tried charge using the fast charge that came along with the cellphone and ordinary ones. Nothing has changed.
Has anyone had this? Is there any way for me to go and fix it?
The cell phone is awesome, although the battery is your biggest con. Without the turbo charger it gets me some doubts regarding if I can still have it...
I really appreciate your help.
One extra update: I have just factory reseted and everything is still the same as stated previously.
Something says to me that the issue is software. The reason is that I use a pin code to protect my device and after I turn the screen on (after typing the pin), the device stopped charging. So that I had to unplug and plug it once again to continue the charging.
The thing is that after I factory reseted and realized that the issue continued, I tried to suspend the use of pin code.
Result: the second flaw stopped. I mean that after turning the screen on the battery continue to charge normally.
Now the fast charging pretty slowly still...
Sent from my XT1575 using Tapatalk
You most likely have a bad cable or adapter... there is no known software issue with charging on any Moto X device.
Less likely: bad USB port in the phone or bad battery
Even less likely: bad main board in the phone
Find a friend with a Galaxy S7 or S7 Edge (just saying because they common) and plug into their stock charger, it should pop-up the turbo charging toast messaging within a couple seconds.
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
Sent from my XT1575 using Tapatalk
brunoborborema said:
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
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Don't do that... Why on earth would you want to do something as dangerous as downgrade?
I don't know. Maybe the fact that it can be a software issue...
Sent from my XT1575 using Tapatalk
But I will do as you recommended, @acejavelin
Sent from my XT1575 using Tapatalk
brunoborborema said:
But I will do as you recommended, @acejavelin
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It's not software... But I'm no expert either. If it is software you are the first person to discover it. Try a new charger or just connect a buddies to test it.
Unfortunately, I believe that the issue is hardware related.
I charged with another fast charger and problem persists...
Sent from my XT1575 using Tapatalk
My phone is two months old and has ceased to quick-charge. Actually, 90% of the time, it will only charge when powered down. I use the factory charger and cable but get a message that I need to use the original charger and cable. Catch 22?
I bought it at Best Buy so I took it back to them this evening. My charger is fine as is my cable. Best Buy confirmed that my issue is a factory defect and politely sent me on my way. I take care of my phones if nothing more than the fact that I've had to replace micro USB ports in the past. The weird thing is that when it charges powered down, it seems to refresh to full battery very quickly.
Has anyone else had similar issues? If in fact, I do have to deal with ZTE, what has been members experience?
Thank you for letting me vent.
Sent from my SM-N915F using XDA-Developers Legacy app
U can test your charger using USB volt amp reader on another phone which supports quick charging.
If charger works as it should then u need to test your phone with multimeter to see how much current it draws while phone is powered off without charger (battery only).
But that means you need to open 2 month old phone which i dont recommend if u have warranty.
Axon 7 draws about 2.66-2.68 amps while in quick charging mode. Volts i forgot but i think it was 6v. I'm not in shop at the moment so i cant know exactly.
But for amps i remembered.
Wallor77, thank you for your reply. My charger is in good working order. In fact, I have several 2.0 and 3.0 chargers. They all work fine on my Samsung Galaxy Note Edge. The Samsung displays "Fast Charger Connected" on the lock screen.
Now my ZTE Axon 7 will not charge while it is powered up. As soon as I turn it off, it charges just fine. This is really annoying!
Sent from my ZTE A2017U using XDA-Developers Legacy app
If your charger and cable are OK, perhaps have you recently installed an application which limits the power. Such methods exists in some antivírus to preserve the health of the battery. It's just an idea.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
wallor77 said:
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
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I second this. But $15?! You can get them for about $5 on aliexpress!
U have USB volt amp reader with both volt units, amp units, time duration and mAh over time charged value. But 15$ was about avarage price listing. I'm sure there is cheaper as well.
UPDATE: 6/2/17
I ended up sending my phone to the ZTE repair center in TX. It took about 3 weeks to get it back. There was no explanation of what was repaired and I received my original phone; not a refurbished one. All I know was that it was covered.
Sent from my ZTE A2017U using XDA-Developers Legacy app
I am in the process of returning my 3rd Axon to ZTE. 2 of them have had this problem. It's definitely known because when I was talking to them and told them what was happening they just kind went "yeah ok" and fast tracked the whole thing. Thank god for this warranty, their quality control is ****e.
anyone noticed that occasionally it stops charging?
front firing speakers said:
anyone noticed that occasionally it stops charging?
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Last night, mine started doing this. It goes on and off about every two seconds. What's weird is it only does this with the quick charger. it slow charges when connected to a PC usb just fine. Its not the OEM charger either since my wife's quick charges just fine with the exact same charger.
Guess I'm going to have to call ZTE....
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
bustr85 said:
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
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Quick update. Swapping batteries (OEM) hasn't helped. I wonder if this is software or hardware related
Let me add to this thread. I'm also not getting quick charge anymore for maybe a month already. Tried different cables, booting to safe mode, etc. There are few instances where i see quick charging but very rarely. I was thinking it's my usb port but I haven't opened my phone yet to verify.
The past couple months I have had some charging issues with my phone. The first few times it just didn't want to recognize the charger or would only slow charge. A couple times cleaning the port helped. Then it seemed like the cord might be the problem so I ordered a new OEM one. The problem has gotten worse and happens the same with the brand new charger.
The last few days it will fast charge to 70% and then stop charging altogether. I can't get it to take any more than 70%. I had the accubattery app which had a feature to stop the charging at a preset value to prevent wear of the battery. I only used this for a little bit and turned it off. Then I uninstalled the app in case a glitch was causing it to keep stopping the charge.
I have a new OEM battery ready to install if the battery is indeed faulty but even starting at 70% I can't kill the phone in a day so I'm not rushing to replace the battery yet. I'm just not sure that is the problem.
The phone is not rooted and is completely stock. It hasn't been wiped or anything since I bought it new over a year ago. Anyone have any ideas?
Sent from my ONEPLUS A5000 using Tapatalk
Update: I powered off the phone when it was refusing to charge at all and it was down to 56 percent. While powered off it charged all the way up to 100% no problem and since doing that it will charge without problems. Seems like this fixed it.
Update: the problem is still there. Still not charging above 70% while turned on. Not sure if the battery is failing or if it's a software issue.
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
350Rocket said:
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
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The op5 forum isn't quiet. If nobody has an idea or any possible solution for you, you won't receive an answer. Seems you're the only one who has this sort of problem.
If you have warranty, just claim it. That's the easier way. Cause when it's the logic board or parts of it, it can be expensive.
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
Sent from my ONEPLUS A5000 using Tapatalk
350Rocket said:
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
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Have you tried using the Ampere app? It does not make any magic, but it can give you and idea of what the problem may be.
Sent from my OnePlus 5 using XDA Labs
Yes I installed it the other day and discovered when I was plugged in above 70% it was actually charging but very slowly. But this isn't always the case because when I first discovered the problem I kept waking up with a phone at 70% that had been plugged in all night.
I'm not sure how long ago this started because I typically try to charge it in the morning after my alarm goes off since dash charging is so fast. Eventually I noticed it never getting above 70% so I plugged it in overnight and still didn't get over 70%.
Accubattery says my battery is now 82% healthy. Despite not being able to charge above 70 I can still get a heavy days usage or a couple easy days. So maybe the lost health in my battery came completely off the top of the displayed percentage of my battery?
Occasionally it seemed like my phone wouldn't charge at all no matter what the percentage so the problem could be worse, but I may also be dealing with a worn out 1 year old charger cable and a new one I got a month ago that is defective because when I couldn't charge at all with the new one the old one charged fine. So I'm still trying to figure this out.
Sent from my ONEPLUS A5000 using Tapatalk
i am facing the same issue, i keep plugging the charger in and out till it works ... don't know why
Now that I've gone back to the original charger it seems to be making it to 100% every time and no longer seems to stop at 70 but if I move the phone a little while plugged in it sometimes stops dash charging and starts slow charging. Before when I heard it stop charging and start charging again randomly while I was in bed (it makes that little sound when dash charging starts) it was sitting on the floor unmoved.
So I think my possibilities are 1) 2 bad chargers
2) 1 bad charger and a bad charging port
3) bad charging port
4) bad battery + 1 or more bad chargers.
Or any other combinations of those problems. I think I'm dealing with 2 issues and that's why I can't figure it out.