I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
The AC charger is bad. No wonder for a 400 bucks phone they'll go after the cheapest brand they could to get us 3.0 chargers. Plugged it into my car this morning and it worked. Can I used the fast charger off my s7 edge? The input Is the same the output is obviously higher because it's 3.0 and Samsung one is 2.0. Will ZTE send a replacement charger? Or will I have to buy another. Says on the manual I can't use 3rd party charges too long or I can damage battery, guessing 20-40 cycles. Do I have to purchase another?
Sent from my ZTE A2017U using Tapatalk
nano303 said:
The AC charger is bad. No wonder for a 400 bucks phone they'll go after the cheapest brand they could to get us 3.0 chargers. Plugged it into my car this morning and it worked. Can I used the fast charger off my s7 edge? The input Is the same the output is obviously higher because it's 3.0 and Samsung one is 2.0. Will ZTE send a replacement charger? Or will I have to buy another. Says on the manual I can't use 3rd party charges too long or I can damage battery, guessing 20-40 cycles. Do I have to purchase another?
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
you can use any charger you want, but a Dash Charger from Oneplus because it's proprietary.
I personally use an Auckey QuickCharge 3.0 charger and it works great: https://www.amazon.com/AUKEY-Quick-...2-spons&keywords=aukey+quick+charge+3.0&psc=1
and the portable one too.
LeKeiser said:
you can use any charger you want, but a Dash Charger from Oneplus because it's proprietary.
I personally use an Auckey QuickCharge 3.0 charger and it works great: https://www.amazon.com/AUKEY-Quick-...2-spons&keywords=aukey+quick+charge+3.0&psc=1
and the portable one too.
Click to expand...
Click to collapse
Thanks man but I'm just going to send it back and grab myself to OnePlus 3T it is ridiculous of 5 day old phone is f****** faulty really pisses me off because I like this phone but oh well
Sent from my ZTE A2017U using Tapatalk
nano303 said:
Thanks man but I'm just going to send it back and grab myself to OnePlus 3T it is ridiculous of 5 day old phone is f****** faulty really pisses me off because I like this phone but oh well
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
Ok .. wait... you like the phone ... the phone is perfectly ok ... it has a bad 5 dollar charger so you are going to send back the phone and buy a different lesser quality phone for higher price and .. well .. you may get a faulty charger on that one too .. or maybe even a faulty phone.... why take the chance .. just have ZTE replace the charger since the phone isn't defective. You do realize that you can charge it without QC and it is actually better because no matter what ZTE or anyone says .. QC will kill your battery faster than normal charging so QC should only be used if you need a quick boost and not to charge your phone on a regular basis. .. just use the little adapter they give you and your computer or an old charger you have laying around from your old phone and have ZTE send you a replacement for the bad charger you got.
When things are mass produced there is always a chance for a faulty component... and since the faulty component was the charger not the phone .. it seems kind of a foolish move to replace the phone if you "like it" .. I guess you don't really like the phone if having a charger go bad makes you want to switch out phones.
JohnOrion said:
Ok .. wait... you like the phone ... the phone is perfectly ok ... it has a bad 5 dollar charger so you are going to send back the phone and buy a different lesser quality phone for higher price and .. well .. you may get a faulty charger on that one too .. or maybe even a faulty phone.... why take the chance .. just have ZTE replace the charger since the phone isn't defective. You do realize that you can charge it without QC and it is actually better because no matter what ZTE or anyone says .. QC will kill your battery faster than normal charging so QC should only be used if you need a quick boost and not to charge your phone on a regular basis. .. just use the little adapter they give you and your computer or an old charger you have laying around from your old phone and have ZTE send you a replacement for the bad charger you got.
When things are mass produced there is always a chance for a faulty component... and since the faulty component was the charger not the phone .. it seems kind of a foolish move to replace the phone if you "like it" .. I guess you don't really like the phone if having a charger go bad makes you want to switch out phones.
Click to expand...
Click to collapse
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
LeKeiser said:
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
Click to expand...
Click to collapse
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
LeKeiser said:
please state your sources, QC3 is different than raising the amps like the old times, it's a feature included inside the CPU, it's very different.
but I agree, to send back the A7 to get a OnePlus3T that he will get in a month if he is lucky, and since he is not, he might get a faulty one that he will have to send back to China and...
Click to expand...
Click to collapse
Quick charging produces more heat than standard charging ... heat is what kills the battery. I have done more research and found that the heat caused by QC 3 isn't as bad as it used to be with prior fast charging methods and shouldn't really cause too much degradation of the battery. So if you are one of the people who replace their phone every year or maybe every 2 years .. then I guess QC3 isn't too bad.
If you are like me though, who doesn't replace their phone every year ... then QC3 may impact you if you use it for every charge. LOL .. my last phone before got the Axon 7 for replacement was a Samsung Galaxy S3 ... lol so I keep my phones for a long time .. The only reason I actually replaced the S3 was because I finally dropped it and broke the glass on the screen.
---------- Post added at 01:21 PM ---------- Previous post was at 01:03 PM ----------
nano303 said:
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
lol no offense but Samsung never failed you ???? you are lucky .. you bought a S7 edge instead of a Note.... Samsung .. a huge company failed a lot of people. But its obvious .. you are pissed off because a mass produced part went bad ... you are pissed because you had bad luck and got one of the bad chargers out of the 100000 chargers sent out. ... You act like the charger that came with it is the only way it can be charged and the phone is a paperweight because of this one small glitch that happens all the time and there is no way to control it.
No company can test every component they sell before it goes out the door... that would cost way too much and raise the price on the components way too much to be useful to anyone. As Samsung proves ... even big companies can have problems. Yes you got a bad charger .. just have ZTE replaced it .. im sure they would replace it without any problems at all. Until you get the replacement use either the cord from the Axon charger and plug that into your computer to charge it .. or use the adapter supplied with a charger that has a micro usb and charge it that way...
At least ZTE will deal with your problem ... I mean I have a Corsair AX760i Power supply .. it was over 200 dollars .. and supposed to be amazing quality .. well .. guess what .. it has a design flaw ... yet they still sell it even tho it has a known design flaw... they just don't care... at least with this ZTE .. its just a mass production issue.... its just a bad luck issue. .... they aren't selling defective products .... you just happened to get one out of thousands that prematurely failed and that happens to every product.
JohnOrion said:
Quick charging produces more heat than standard charging ... heat is what kills the battery. I have done more research and found that the heat caused by QC 3 isn't as bad as it used to be with prior fast charging methods and shouldn't really cause too much degradation of the battery. So if you are one of the people who replace their phone every year or maybe every 2 years .. then I guess QC3 isn't too bad.
If you are like me though, who doesn't replace their phone every year ... then QC3 may impact you if you use it for every charge. LOL .. my last phone before got the Axon 7 for replacement was a Samsung Galaxy S3 ... lol so I keep my phones for a long time .. The only reason I actually replaced the S3 was because I finally dropped it and broke the glass on the screen.
---------- Post added at 01:21 PM ---------- Previous post was at 01:03 PM ----------
lol no offense but Samsung never failed you ???? you are lucky .. you bought a S7 edge instead of a Note.... Samsung .. a huge company failed a lot of people. But its obvious .. you are pissed off because a mass produced part went bad ... you are pissed because you had bad luck and got one of the bad chargers out of the 100000 chargers sent out. ... You act like the charger that came with it is the only way it can be charged and the phone is a paperweight because of this one small glitch that happens all the time and there is no way to control it.
No company can test every component they sell before it goes out the door... that would cost way too much and raise the price on the components way too much to be useful to anyone. As Samsung proves ... even big companies can have problems. Yes you got a bad charger .. just have ZTE replaced it .. im sure they would replace it without any problems at all. Until you get the replacement use either the cord from the Axon charger and plug that into your computer to charge it .. or use the adapter supplied with a charger that has a micro usb and charge it that way...
At least ZTE will deal with your problem ... I mean I have a Corsair AX760i Power supply .. it was over 200 dollars .. and supposed to be amazing quality .. well .. guess what .. it has a design flaw ... yet they still sell it even tho it has a known design flaw... they just don't care... at least with this ZTE .. its just a mass production issue.... its just a bad luck issue. .... they aren't selling defective products .... you just happened to get one out of thousands that prematurely failed and that happens to every product.
Click to expand...
Click to collapse
OK. So I've tried to use my s7 edge charger with it and it didn't work. Ironically it works with the car charger and it says AC charging but the phone displays a message to use the included charger for faster results. I come back from break and it don't work on AC, so in all honesty I would like to keep this phone but I think it's a defective unit. Not just the charger. So I'll contact ZTE to get a replacement because the phone is 4 days old. I will have more problems with a device like this if they can't do that I'll just get my money back. Thanks for your comments
Sent from my ZTE A2017U using Tapatalk
nano303 said:
OK. So I've tried to use my s7 edge charger with it and it didn't work. Ironically it works with the car charger and it says AC charging but the phone displays a message to use the included charger for faster results. I come back from break and it don't work on AC, so in all honesty I would like to keep this phone but I think it's a defective unit. Not just the charger. So I'll contact ZTE to get a replacement because the phone is 4 days old. I will have more problems with a device like this if they can't do that I'll just get my money back. Thanks for your comments
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
yeah it may be an issue with the phone then .. I can plug my phone into my computer using the cord supplied with the original charger and it charges fine through my computer .. I can take my Samsung S3 basic non QC charger and plug it in with the adapter they supplied to convert it from micro to c and it will charge.. yes not fast but it will charge.
I would try plugging it into the computer and see if it will charge ... maybe the QC2 charger from Samsung just isn't compatible with the phone. .. for testing purposes tho .. i would try what I mentioned above .. using the computer with the supplied cord .. or using a basic micro usb charger with the adapter they supplied with the phone and see if it would charge... I guess if the only charger you have is the Samsung QC2 one .. I would try the computer with the supplied cord. I'm lucky I have a bunch of basic chargers lying around and they work to charge the phone without any problems .. yes its not quick charge but it still charges the phone.
If it wont charge when plugged into the computer ... or with a basic non QC charger and using the adapter to change from micro to c, then it may be something in the phone too ... but again ... these things happen with all mass produced products ... if you even have to do a full exchange ... hopefully you wont have bad luck with the replacement. My phone was fine out of the box ... as is with many others who bought it .. but ... again with all mass produced products ... it is always a crap shoot .... you can never say that each and every person is going to get a fully working product. Again to guarantee that they would have to test each phone and charger before packaging it and selling it.... and that would take many man hours and a lot of bucks so if they were to do that ... this phone would cost probably about 4000 dollars instead of 400.
I have to say I've had this phone now for a couple of months and I've had the s7 edge and s6 edge before that. I don't see the need for rooting the phones since i got the s6 edge onwards. The phones perform well out the box. But on all the Samsung's I've had from the original s series then the note series... There would be some sort of lag somewhere.... Though the Samsung's have improved recently... Still there is lag every now and then. This Chinese version Axon 7 i have is just totally lag free. It's on stock I've not done anything with it and it's working perfect out the box. I've got 2 sim and a 64gb sd card in it giving me a grand total of 188gb with dual sim. What can i say..... If they invest in some other features for the software... This phone can take over the smartphone market in a big way.
Sent from my ZTE A2017 using Tapatalk
nano303 said:
I'll just use my fd s7 edge till. I will be returning this device. It should work great out the box. No problems I will not buy another charger just so it won't work with this phone either. No AC charger works. Not to mention Wi-Fi has less range. Like I said I like this phone but I mostly like it for its sound. Wont keep it just because it sounds awesome when the battery wont charge. Not even going to deal with this sht I'll just get with a company I know makes quality products. Samsung never failed me, HTC either. Good luck guys.
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
WiFi less range??
My WiFi is so fast at home, it's really amazing:
http://reho.st/view/self/c423d56fd3224af8227aadf2a671a17d976403bf.jpg
LeKeiser said:
WiFi less range??
My WiFi is so fast at home, it's really amazing:
http://reho.st/view/self/c423d56fd3224af8227aadf2a671a17d976403bf.jpg
Click to expand...
Click to collapse
Coming from the HTC M8, the only difference that I noticed in wifi performance between the M8 and this phone is that the A7 takes twice as long as the M8 when connecting to a wifi source. When I say longer, mind you, I am only talking about ten seconds or so vs less than five for the M8. So, still not bad and totally acceptable. Once connected, the connection stays solid though. I am really happy with this phone. It is better than the M8 in every way. Beautiful design(esp. the front compared to the M8), newer and faster processor, bigger and better display, 4K recording, fingerprint sensor, USB-C, QC 3.0, dual SIM/microSD up to 256GB, Tmobile Band 12 support and, of course, the awesome audio/speakers. All that for almost $300 less than what I paid for the M8. This is without a doubt one of the best values in the high-end smartphone market right now. A premium phone but without a premium price.
nano303 said:
I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
What was the charging temperature? I think over 44°C it shuts off. I sometimes have big lags when I download or stream stuff while charging. I had two other devices so far, this newer device has a larger actual battery capacity than the previous one but has this heating behavior. I think this is due to having different voltage settings to ensure larger battery capacity since it is still directly correlated. The other device didn't have this issue and felt more fluid overall but battery was depleting a little bit faster.
It may be that your device has too aggressive voltage settings and it stops charging because of overheating. But it is strange that it happens while you don't use the device at all.
Can you install accubattery and check your charging stats, estimated battery capacity, temperature, etc.?
puremind said:
What was the charging temperature? I think over 44C it shuts off. I sometimes have big lags when I download or stream stuff while charging. I had two other devices so far, this newer device has a larger actual battery capacity than the previous one but has this heating behavior. I think this is due to having different voltage settings to ensure larger battery capacity since it is still directly correlated. The other device didn't have this issue and felt more fluid overall but battery was depleting a little bit faster.
It may be that your device has too aggressive voltage settings and it stops charging because of overheating. But it is strange that it happens while you don't use the device at all.
Can you install accubattery and check your charging stats, estimated battery capacity, temperature, etc.?
Click to expand...
Click to collapse
That dont help anything because the phone will disconnect every 1 to 5 seconds. Stupid pos if my next one comes out like these I'm giving up on ZTE
Sent from my ZTE A2017U using Tapatalk
nano303 said:
I've had my axon 7 for 4 days. Good phone BTW. But this morning I woke up to charge my phone only to be woken up by the disconnecting sound. Battery at 30 and it refuses to go any more. Defect? I think so! Damn! Right when I thought this phone will be puuurfect. This happens I waited a long time to get this phone and now I might have to send it back
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
I received mine a few days ago and it won't enter quick charge and I have to jiggle the charge cable to keep it connected. Tried multiple chargers and cables. ZTE tells me it's a bad charge port or battery. Too bad it's a great phone otherwise. It will have to go back though. 15 hours to charge from 0 is not helpful.
Phreak411 said:
I received mine a few days ago and it won't enter quick charge and I have to jiggle the charge cable to keep it connected. Tried multiple chargers and cables. ZTE tells me it's a bad charge port or battery. Too bad it's a great phone otherwise. It will have to go back though. 15 hours to charge from 0 is not helpful.
Click to expand...
Click to collapse
I am. Sure replacement will be great. I had 4 devices and they were all great, so you were just unlucky. Compares to other brands I had before, quality has been very consistent from device to device.
puremind said:
I am. Sure replacement will be great. I had 4 devices and they were all great, so you were just unlucky. Compares to other brands I had before, quality has been very consistent from device to device.
Click to expand...
Click to collapse
Thanks. Sadly, though, it started out great, but then started suffering from the same issue as the first. It's not quite taking 15 hours to charge, life the first, but a solid eight or nine. Also, there is the additional bonus of white flashing horizontal lines every so often, until I restart the phone.
I wonder if B&H got a bad batch. I noticed two other people, in different forums that got there's from B&H, had the exact same charge issue. Strange.
I've been living with it, until I can get a LeEco to play with, then it's getting RMAed. Hopefully the third will be the charm!
Phreak411 said:
Thanks. Sadly, though, it started out great, but then started suffering from the same issue as the first. It's not quite taking 15 hours to charge, life the first, but a solid eight or nine. Also, there is the additional bonus of white flashing horizontal lines every so often, until I restart the phone.
I wonder if B&H got a bad batch. I noticed two other people, in different forums that got there's from B&H, had the exact same charge issue. Strange.
I've been living with it, until I can get a LeEco to play with, then it's getting RMAed. Hopefully the third will be the charm!
Click to expand...
Click to collapse
Which version have you been using? This is something strange. Do you think B&H may be sending returned faulty devices to their customers? You seem to be amongst a tiny minority of people who have issues - such a level of faultiness cannot exist for any manufacturer, it just contradicts the principles of manufacturing smartphones.
puremind said:
Which version have you been using? This is something strange. Do you think B&H may be sending returned faulty devices to their customers? You seem to be amongst a tiny minority of people who have issues - such a level of faultiness cannot exist for any manufacturer, it just contradicts the principles of manufacturing smartphones.
Click to expand...
Click to collapse
First I had a gold A2017U. Then a silver one. I have also heard some people that bought from Best Buy and had strange issues. I can tell you both got a big shipment in right before Thanksgiving. I almost didn't buy the phone because they were both out. The suddenly that week they both had them in stock. As a side note the tech support person at ZTE mentioned he had a few people with similar problems and was going to swap it out without hesitation. Instead I just returned it to B&H for a new one.
My tinfoil hat theory, and I have a background in manufacturing as an engineer, is that they cranked up production to meet holiday demand and didn't pay as close attention to QC (ie what parts their suppliers were providing). But I have no idea. It's just heresy and anecdotes from people. ::shrug::
---------- Post added at 05:37 AM ---------- Previous post was at 05:32 AM ----------
I should mention, I still love the phone, and have no I'll will towards ZTE. It's an amazing bargain, and the best no contract phone I've had, aside from the issues. I looking forward to getting a replacement.
Related
Anybody ever hear of this?
Started intermittently charge/stop charging.. Then just stopped.
Rebooted? Nothing.
I have an extra battery...tried that....same thing!
Finally I wiped everything and it charged again...all night (thank God... I was at 15%)
BUT....checked just a bit ago and it was intemittently charging and stopping again...now I'm back to no charging. WTF....lol.
Only other info I can offer is the that at times I've used a second nonNote android charger (meant for my hotspot device...that does output to 1.2 but I don't think that would do anything..I used it on my Galaxy 2 Touch for months.
If anyone can give any insights I'd greatly appreciate.
I cannot charge my Note at all rights now.
Have you tried a different charger and/or USB cable?
Regards,
Dave
Thanks...yeah 2 different chargers. USB...you mean charging via PC right? You know i haven't tried it believe it or not!
I'm sure i could wipe everything again and it'd work again..but...big pain!
Right now I have to wall charge the battery itself.
Hey OP, any updates on this??
After I flashed Abyss 2.5 on top of Cassie's V3 on my Note a few days ago it started doing the charge/stop status and I could ONLY charge it while off and even sometimes it was awakening it self up!! And finally it gave up to no charge at all.
As from yesterday is officially "dead" since no recovery/download mode can be entered because of low battery. "Download" mode say's too low battery and it can't download.
Hey guys I really need some help on this. NO external battery chargers are available to try and no one I know has another Note to ask to charge my battery..
What do you thing? Faulty hardware/micro-usb port or something? I'm NOT blaming anyone since it's not a widespread issue but this DID happened ONLY after flashing Abyss 2.5 from CF KKA.
Thank you for your help guys in advance. Please let's try and resurrect my NOTE!
P.S: Also I forgot to add that immediately after flashing Abyss 2.5 I lost USB functionality in any way while power on.
I also tried:
3-4 different wall sockets.
2 different working cables. Original and one SE brand. Both working on other devices.
Tried removing battery MANY times.. left from 20sec to 1-5minutes etc(despair yeah).
PLEASE any info/help would be GREATLY appreciated..
Instead of asking people here, just take your note and charger to Samsung technician
tytung2020 said:
Instead of asking people here, just take your note and charger to Samsung technician
Click to expand...
Click to collapse
And risk of having my 2year warranty thrown because of root or custom rom which they can blame for my problem? I think otherwise.
When I manage to charge the battery I might put everything back to stock and take it for a check if the problems continue.
Btw, you response: "...Instead of asking people here..." got me thinking a bit.. It should made you think a bit too.. Why?
Because 95% of your problems can be solve from online research. Relatively speaking of course. The ONLY times I couldn't fix something by my self(speaking for electronics, but can be applied on many other different occasions) was because of soldering needs which then I have a certified friend with good soldering skills and he does the job for me..
Example: One Acer 7736Z I was repairing had a blown/dead power ic chip. I ordered it, my friend soldered it since I never messed with soldering and all good. Done.
Another example: I have a Sammy 59D550. I had some problems.. Should I every time that I have a problem find a car to transfer it to the repair center/shop or do some research online which in the end I fixed my problem with a simple firmware update..? I prefer the latter.
Please excuse the comment, I meant it in a more generalized way, not directly to you, but that "...Instead of asking people here..." got me a bit going. No offense meant.
---------- Post added at 03:03 PM ---------- Previous post was at 02:34 PM ----------
A little update on my "situation".. Phone is charging and ALL thanks to ephestione. Also I followed the video below and did exactly on my note and it's charging as we speak..
http://www.youtube.com/watch?v=9pYcgmLhUcQ
Procedure: As it might help future visitors.
I cut a mini usb since as I have many spare.
Attached only the red(positive)/black(negative) wires to the phone's corresponding battery pin.
Forced the battery in to secure a good grip between them.
Connected the other normal USB end plug to my Note's original Samsung USD charger.
Phone is successfully charging for now.
I believe what I did was wipe all and reflash, ...and all was well.
I have found my Note and SGS2 to be pretty sensitive to chargers. What do you mean outputs to 1.2? You need it to output at least 800mah, probably 1000mah. I would expect the Note to draw more power than the SGS2 but I'm not sure. I bought a Rocket Fish (good quality usually) charger from Best Buy. It didn't even say on the box but output only 600mah and the phone acted just like you are saying.
One charger I bought from Walmart, if I plug it in the TOUCH SCREEN STOPS WORKING!! Crazy!
I have had good luck with blackberry chargers. Make sure the USB cable you use is good also. I have had some that worked great with other phones and not with Galaxy phones, even some that worked great with my SGS2 don't work so good with my Note.
wipe battery stats
i reckon you hard reset and stick to OEM batteries, and buy an external charger on ebay!
I am also having a charging problem but it is because any charger that I plug in is loose in the phone and only having it in the right position works. I have tried many different chargers but my port on the phone is just too loose. How do I get it to a Samsung repair shop? I called samsung and they told me they only fix phones that are ment for the US and my phone is an international version.
deserthi said:
I am also having a charging problem but it is because any charger that I plug in is loose in the phone and only having it in the right position works. I have tried many different chargers but my port on the phone is just too loose. How do I get it to a Samsung repair shop? I called samsung and they told me they only fix phones that are ment for the US and my phone is an international version.
Click to expand...
Click to collapse
Unfortunately, Samsung does not service international note in the states. They do not train as their product is not officially sold.
Sent from my GT-N7000 using XDA
So am I just out of luck getting my charging port fixed?
My note did the same thing. I took some compressed air and sprayed the micro usb charge port with it a few times. Worked like a charm. Remember if any of the pins don't make contact then it wont charge.
Know this might sound goofy but same thing happen to me.
2 things that im pretty sure in some combo, was the issue
1. USB port got dirt/debris
2. The kernel I was running. Im 99% sure this was the issue all along. I was running abyss or something like that.
well this is very strange i have realized after one year from having my Note 3 that the battery is draining very fast unknowable have it last night as well at 75% woke this morning the device was turned of i really don't want to try the method of Master resetting if any one has a different method that can help me solve this mater i would be very happy note i have no background apps running or have a bad battery but somthing is fishy here and i realy need to know how to solve this mater thanx hope my post is well understood and read
Its been 1 year, replace your battery I guess.
Sent from my SM-N9005 using Tapatalk
i don't have a damaged battery i have a fast draining issue i think your solution is no good or misunderstood but thanx anyways.
Im sorry if I miss understood
Sent from my SM-N9005 using Tapatalk
NO MAN ITS ALRIGHT !!
its always the thought what counts i realy do wanna thank you for at least you've tried helping no one else had
always charge from wall charger and always with original charger
maybe ur charger is damaged.
hay thanx man i have been doing that for the last few days and it seems better i think you are correct thanx a hall bunch i was charging with the small charger and i assume that it is the correct fix.
But this is sooo stupid. Why do you think they include a charger with the phone ? C'mon...
Sent from my N9005
Ever so often, Mediaserver acts up and drains your battery in 3 hours flat. It's a very common Android bug.
Happens to me overnight on occasion, too. A reboot (which occhrs naturally if it shut down) usually fixes the issue. It normally does 1% per 8 hours in deep sleep, and ever so often mediaserver decides to be a bother, usually at night.
The idea of a small charger or powerpack causing a wakelock drain defies the laws of physics. Weak (ahem, 5v2.1a, same as OEM charger, on my 15600mah Xstorm, cheers.) charging hardware does not cause an unrelated app to malfunction.
Weaker chargers do not damage the battery. They're not powerful enough to do so. Neither do more powerful ones (good luck finding one , my TF700t needed 15v and that was a nightmare to find.) as the device simply doesn't draw more than it needs.
Now, unknown-brand 3rd party chargers/packs (the china/ebay variant) CAN harm your device.
But the decent ones will not cause any damage. (Hama, Belkin, HTC, LG, Sony, Xstorm, Philips, etc... Or did anyone seriously think a charger for an LG G3 would damage any other device?)
They include a charger with the phone because they are legally required to supply a method to charge the device. International laws. Nothing more, nothing less.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Ever so often, Mediaserver acts up and drains your battery in 3 hours flat. It's a very common Android bug.
Happens to me overnight on occasion, too. A reboot (which occhrs naturally if it shut down) usually fixes the issue. It normally does 1% per 8 hours in deep sleep, and ever so often mediaserver decides to be a bother, usually at night.
The idea of a small charger or powerpack causing a wakelock drain defies the laws of physics. Weak (ahem, 5v2.1a, same as OEM charger, on my 15600mah Xstorm, cheers.) charging hardware does not cause an unrelated app to malfunction.
Weaker chargers do not damage the battery. They're not powerful enough to do so. Neither do more powerful ones (good luck finding one , my TF700t needed 15v and that was a nightmare to find.) as the device simply doesn't draw more than it needs.
Now, unknown-brand 3rd party chargers/packs (the china/ebay variant) CAN harm your device.
But the decent ones will not cause any damage. (Hama, Belkin, HTC, LG, Sony, Xstorm, Philips, etc... Or did anyone seriously think a charger for an LG G3 would damage any other device?)
They include a charger with the phone because they are legally required to supply a method to charge the device. International laws. Nothing more, nothing less.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
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well thanx alot ShadowLea good looking out.
Wasn't it obvious to what i responded ?
He said, that now, that he charges his phone with the original changer, it seems to be better.
And my point was, why charge it with a non oem charger, when they include one which is meant to be used with the device.
Sent from my N9005
Do you all get the battery cradle woth v20 ? Here in india they are not giving or selling .. Its hard to find it.. Instead of v20 they gave me lg g5 battery cradle as a complimentary(not from lg store) .. But it is not that useful as it could be woth v20 battery kit. Just using it as a usb torch light and power bank device.
That's quite odd. Honestly the battery life is great hence i do not see the need of buying an extra case with battery nevertheless buy it from Amazon.com or alibaba
Sent from my LG-H990 using Tapatalk
mehtamitul said:
That's quite odd. Honestly the battery life is great hence i do not see the need of buying an extra case with battery nevertheless buy it from Amazon.com or alibaba
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The charging time is long.. So i thought i could use the advantage of removsble battery!
Well invest in an Aukey 3.0 usb c charger and in an hour you are ready to go for the whole day.
Sent from my LG-H990 using Tapatalk
mehtamitul said:
Well invest in an Aukey 3.0 usb c charger and in an hour you are ready to go for the whole day.
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Is it better than stock cable ? Whats uou charging time with screen on
Still awaiting delivery from aukey. They take 15 days delivery for international shipping via Alibaba.
Sent from my LG-H990 using Tapatalk
I ordered this one:
http://www.ebay.com/itm/like/262756260583?lpid=82&chn=ps&ul_noapp=true
Pretty good so far, accommodates a device with a case and a spare battery. Not a bad cradle for the price.
I have this one, and it works great - https://www.amazon.com/dp/B01CS0UVR6/ref=cm_sw_r_cp_apa_ragFybB0Z6STF
That thing and a spare battery, and I always have over 100% battery available. Whole reason I wanted this phone over a Samsung ?
Edit: Holy crap, forget mine, I want the one in the preceding post - cheaper AND it'll charge the spare battery at the same time!? I am missing out!
ZachJohnson said:
I have this one, and it works great - https://www.amazon.com/dp/B01CS0UVR6/ref=cm_sw_r_cp_apa_ragFybB0Z6STF
That thing and a spare battery, and I always have over 100% battery available. Whole reason I wanted this phone over a Samsung ?
Edit: Holy crap, forget mine, I want the one in the preceding post - cheaper AND it'll charge the spare battery at the same time!? I am missing out!
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Does this charge a spare battery? Why is it so much more expensive than the one I bought for less features? It IS slicker looking but you can't charge a spare battery.
Nope, it'll take my phone with its case on, but it does not charge a spare battery. It was a gift, so I'm not complaining, but yours looks much better to me.
My phone is two months old and has ceased to quick-charge. Actually, 90% of the time, it will only charge when powered down. I use the factory charger and cable but get a message that I need to use the original charger and cable. Catch 22?
I bought it at Best Buy so I took it back to them this evening. My charger is fine as is my cable. Best Buy confirmed that my issue is a factory defect and politely sent me on my way. I take care of my phones if nothing more than the fact that I've had to replace micro USB ports in the past. The weird thing is that when it charges powered down, it seems to refresh to full battery very quickly.
Has anyone else had similar issues? If in fact, I do have to deal with ZTE, what has been members experience?
Thank you for letting me vent.
Sent from my SM-N915F using XDA-Developers Legacy app
U can test your charger using USB volt amp reader on another phone which supports quick charging.
If charger works as it should then u need to test your phone with multimeter to see how much current it draws while phone is powered off without charger (battery only).
But that means you need to open 2 month old phone which i dont recommend if u have warranty.
Axon 7 draws about 2.66-2.68 amps while in quick charging mode. Volts i forgot but i think it was 6v. I'm not in shop at the moment so i cant know exactly.
But for amps i remembered.
Wallor77, thank you for your reply. My charger is in good working order. In fact, I have several 2.0 and 3.0 chargers. They all work fine on my Samsung Galaxy Note Edge. The Samsung displays "Fast Charger Connected" on the lock screen.
Now my ZTE Axon 7 will not charge while it is powered up. As soon as I turn it off, it charges just fine. This is really annoying!
Sent from my ZTE A2017U using XDA-Developers Legacy app
If your charger and cable are OK, perhaps have you recently installed an application which limits the power. Such methods exists in some antivírus to preserve the health of the battery. It's just an idea.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
wallor77 said:
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
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I second this. But $15?! You can get them for about $5 on aliexpress!
U have USB volt amp reader with both volt units, amp units, time duration and mAh over time charged value. But 15$ was about avarage price listing. I'm sure there is cheaper as well.
UPDATE: 6/2/17
I ended up sending my phone to the ZTE repair center in TX. It took about 3 weeks to get it back. There was no explanation of what was repaired and I received my original phone; not a refurbished one. All I know was that it was covered.
Sent from my ZTE A2017U using XDA-Developers Legacy app
I am in the process of returning my 3rd Axon to ZTE. 2 of them have had this problem. It's definitely known because when I was talking to them and told them what was happening they just kind went "yeah ok" and fast tracked the whole thing. Thank god for this warranty, their quality control is ****e.
anyone noticed that occasionally it stops charging?
front firing speakers said:
anyone noticed that occasionally it stops charging?
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Last night, mine started doing this. It goes on and off about every two seconds. What's weird is it only does this with the quick charger. it slow charges when connected to a PC usb just fine. Its not the OEM charger either since my wife's quick charges just fine with the exact same charger.
Guess I'm going to have to call ZTE....
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
bustr85 said:
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
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Quick update. Swapping batteries (OEM) hasn't helped. I wonder if this is software or hardware related
Let me add to this thread. I'm also not getting quick charge anymore for maybe a month already. Tried different cables, booting to safe mode, etc. There are few instances where i see quick charging but very rarely. I was thinking it's my usb port but I haven't opened my phone yet to verify.
I bought my galaxy note 4 in Saudi Arabia and It's been 6 years until my phone fast charging has stopped working. I don't have idea how did it stopped working. I've changed different charger together with different cable but nothing happened. A charger with same output and a cable that holds up to 2.1 A. Nothing happened. So I decided to go to service store and they changed my flexy charge kinda thing. And they said It's probably something wrong with the IC on processor or in the machine. My guess was fast charging doesn't work because the USB port has damaged *probably, so by replacing the USB port will work again. I kinda think that they replaced the sparepart with replica or I could say grade AAA and not with the original (which an average store can't provide such a thing). And yeah I go to an average store which I read on Google review with around 300 people giving 5-4 stars.
And yes I did go to Samsung store first and for some reason they can't fix my phone unless I accept my risk that fixing it will make the phone dead. And it cost higher for like over 50 pound. That cost could get me a new phone lol. Probably because I bought from overseas.
I'm frustrated with this issue regarding with normal charge I had to wait for hours just to charge until full battery. And yet while this battery comes with 3000 mAh, it depleted fast like around 6 hours while using productively. I admit this phone was the best at its generation. To be exact, I charge my phone from 0%-20% around an hour. So to go full battery, I must charge for around 6 hours or let it charge for the night.
My question is:
1. How does fast charging works? Is it really the processor that controls current output? Or somehow just change the flexy charge will make it works again?
2. If somehow I can't stand with this phone, which Samsung phone that actually more reliable and great than my galaxy note 4? (I kinda like Samsung A series, it comes with cheaper price with alot advantages but you guys can give me options)
I assume you already checked that. But just in case. You checked settings->battery->fast cable charging ?
Turn off and on...
And with something like this: https://www.amazon.com/gp/product/B07JYVPLLJ you can check that fast charging works. Should go to higher voltage if it works.
Fast charging can stop working because of the USB cable. I had to change cables a couple of times when fast charging stopped working with them. So I can imagine that USB port can affect it. It is controlled by the processor, which is why some kernels don't have fast charging.
You can replace the USB port on the note 4. It only costs $10 on ebay. But it is not an easy replacement, because you have to separate the screen. I managed to break my screen doing that.
You can also try to buy several replacement batteries for your phone, and an external charger. Then walk around with a replacement battery, and when the battery dies, pop another one in. And charge the old one in the charger. That could also solve your battery problems, because it could be that your battery is old. (and the standard battery on the note 4 is 3220 mAh, not 3000mAh. I saw a video on youtube claiming that fake note 4 came with a 3000 mAh battery)
The best phone to replace the note 4? That's pretty easy to answer - another note 4.
Some people like the note 9 very much. Of course it doesn't have all the features that our note 4 has! The LG V60 also looks nice.
Oh yeah, I also checked the settings and yet nothing happened. Thanks! I'll check that later.
So the fast charging controlled by processor. But is there any possibility by tiny little piece in a processor has damaged and that's why the fast charging has stopped? I did told the service store to change flexy charger as many as possible, but still it's not working. And I told them to replace my usb port on my stock flexy charger, and still it can't do the thing
Sorry I seem misspelled there, my battery comes with 3220 mAh, so my phone is genuine from Samsung.
Thanks for the advice! I somehow found desktop charger that it looks like this, www\amazon\com\Universal-External-Charging-T-Mobile-SmartPhone\dp\B00PC06MJ6 , do you think it will let charge?