The past couple months I have had some charging issues with my phone. The first few times it just didn't want to recognize the charger or would only slow charge. A couple times cleaning the port helped. Then it seemed like the cord might be the problem so I ordered a new OEM one. The problem has gotten worse and happens the same with the brand new charger.
The last few days it will fast charge to 70% and then stop charging altogether. I can't get it to take any more than 70%. I had the accubattery app which had a feature to stop the charging at a preset value to prevent wear of the battery. I only used this for a little bit and turned it off. Then I uninstalled the app in case a glitch was causing it to keep stopping the charge.
I have a new OEM battery ready to install if the battery is indeed faulty but even starting at 70% I can't kill the phone in a day so I'm not rushing to replace the battery yet. I'm just not sure that is the problem.
The phone is not rooted and is completely stock. It hasn't been wiped or anything since I bought it new over a year ago. Anyone have any ideas?
Sent from my ONEPLUS A5000 using Tapatalk
Update: I powered off the phone when it was refusing to charge at all and it was down to 56 percent. While powered off it charged all the way up to 100% no problem and since doing that it will charge without problems. Seems like this fixed it.
Update: the problem is still there. Still not charging above 70% while turned on. Not sure if the battery is failing or if it's a software issue.
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
350Rocket said:
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
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The op5 forum isn't quiet. If nobody has an idea or any possible solution for you, you won't receive an answer. Seems you're the only one who has this sort of problem.
If you have warranty, just claim it. That's the easier way. Cause when it's the logic board or parts of it, it can be expensive.
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
Sent from my ONEPLUS A5000 using Tapatalk
350Rocket said:
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
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Have you tried using the Ampere app? It does not make any magic, but it can give you and idea of what the problem may be.
Sent from my OnePlus 5 using XDA Labs
Yes I installed it the other day and discovered when I was plugged in above 70% it was actually charging but very slowly. But this isn't always the case because when I first discovered the problem I kept waking up with a phone at 70% that had been plugged in all night.
I'm not sure how long ago this started because I typically try to charge it in the morning after my alarm goes off since dash charging is so fast. Eventually I noticed it never getting above 70% so I plugged it in overnight and still didn't get over 70%.
Accubattery says my battery is now 82% healthy. Despite not being able to charge above 70 I can still get a heavy days usage or a couple easy days. So maybe the lost health in my battery came completely off the top of the displayed percentage of my battery?
Occasionally it seemed like my phone wouldn't charge at all no matter what the percentage so the problem could be worse, but I may also be dealing with a worn out 1 year old charger cable and a new one I got a month ago that is defective because when I couldn't charge at all with the new one the old one charged fine. So I'm still trying to figure this out.
Sent from my ONEPLUS A5000 using Tapatalk
i am facing the same issue, i keep plugging the charger in and out till it works ... don't know why
Now that I've gone back to the original charger it seems to be making it to 100% every time and no longer seems to stop at 70 but if I move the phone a little while plugged in it sometimes stops dash charging and starts slow charging. Before when I heard it stop charging and start charging again randomly while I was in bed (it makes that little sound when dash charging starts) it was sitting on the floor unmoved.
So I think my possibilities are 1) 2 bad chargers
2) 1 bad charger and a bad charging port
3) bad charging port
4) bad battery + 1 or more bad chargers.
Or any other combinations of those problems. I think I'm dealing with 2 issues and that's why I can't figure it out.
Related
Hello,
First off I want to preface this by saying I have my bootloader unlocked, rooted, running a 6.0.1 ROM.
This past weekend I noticed that my phone wasn't charging on a generic 4 port USB charger that I have. Made sure it had power, tried it on my tablet I had laying around, and eventually got it to charge using a different cable. No problem, stuff like that happens. Noticed it was "charging slowly" Hmm..wonder if the USB charger is going back. Tried it other places, but always getting EXTREMELY slow charges. Unfortunately I had my OEM charger at work at my desk so I couldn't try that but I have a QuickCharge 2.0 car charger that I tried. I plugged it in there and I was actually LOSING charge at what seems like a faster rate than just a normal drain. WTF!?
Got to my destination (going to my buddy's house) and tried a few of his chargers; same thing, "charging slowly". Made it through the weekend, got home and the problem is still going on with all my chargers.
So today, I get to work to try my OEM quickcharge and it drains my battery as well! Oh boy. This is bad.
Anyone else experience this? Since I've unlocked bootloader and no extended warranty AND the fact that Moto Support is god awful anyway, I'm screwed when it comes to professional help. Anyone have luck opening up this beast and fixing anything? Any help or guidance would be very much appreciated.
My phone isn't charging very well either. I went out to do some errands and phone was on 84% saying it'll be charged in 35 minutes I came home three hours later it's still on 84% with 35 minutes to go and burning up to touch. This is already my fourth Moto X in the week.
xBkKx said:
My phone isn't charging very well either. I went out to do some errands and phone was on 84% saying it'll be charged in 35 minutes I came home three hours later it's still on 84% with 35 minutes to go and burning up to touch. This is already my fourth Moto X in the week.
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Fourth with issues? Hope it's not related to the same charger.
Sent from my XT1575 using Tapatalk
dottat said:
Fourth with issues? Hope it's not related to the same charger.
Sent from my XT1575 using Tapatalk
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Not the same charger but all four different chargers the phone comes with. I ordered it on Amazon with next day arrival and the first two phones had dead pixels third one was reading 138 degrees with ampere while charging and would stop and fourth (current) refuses to charge past 84% unless I have the phone off I noticed. I unlocked the bootloader on this current one though so I don't think I'll be able to exchange it now
sreister said:
Hello,
First off I want to preface this by saying I have my bootloader unlocked, rooted, running a 6.0.1 ROM.
This past weekend I noticed that my phone wasn't charging on a generic 4 port USB charger that I have. Made sure it had power, tried it on my tablet I had laying around, and eventually got it to charge using a different cable. No problem, stuff like that happens. Noticed it was "charging slowly" Hmm..wonder if the USB charger is going back. Tried it other places, but always getting EXTREMELY slow charges. Unfortunately I had my OEM charger at work at my desk so I couldn't try that but I have a QuickCharge 2.0 car charger that I tried. I plugged it in there and I was actually LOSING charge at what seems like a faster rate than just a normal drain. WTF!?
Got to my destination (going to my buddy's house) and tried a few of his chargers; same thing, "charging slowly". Made it through the weekend, got home and the problem is still going on with all my chargers.
So today, I get to work to try my OEM quickcharge and it drains my battery as well! Oh boy. This is bad.
Anyone else experience this? Since I've unlocked bootloader and no extended warranty AND the fact that Moto Support is god awful anyway, I'm screwed when it comes to professional help. Anyone have luck opening up this beast and fixing anything? Any help or guidance would be very much appreciated.
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Question to OP: DId you ever find a resolution? I have recently noticed that my XT1575 (currently restored to stock 6.0 but still unlocked) actually LOSES charge while "charging" (as reported in Battery setting) in my Car (12vDC) and on my motorcycle (12vDC). Granted, I am running GMaps and streaming music running, among other apps... In fact, I just saw the charge drop from 74% to 68% in about 15 mins while driving this morning... On the other hand, when plugged into AC Turbo charger, I can run all those apps and then some, and charging, the battery charge goes up 1-2% per minute... Wondering if anyone else has seen similar issue when charging via DC current?
ech1253 said:
Question to OP: DId you ever find a resolution? I have recently noticed that my XT1575 (currently restored to stock 6.0 but still unlocked) actually LOSES charge while "charging" (as reported in Battery setting) in my Car (12vDC) and on my motorcycle (12vDC). Granted, I am running GMaps and streaming music running, among other apps... In fact, I just saw the charge drop from 74% to 68% in about 15 mins while driving this morning... On the other hand, when plugged into AC Turbo charger, I can run all those apps and then some, and charging, the battery charge goes up 1-2% per minute... Wondering if anyone else has seen similar issue when charging via DC current?
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now that I think about it, its DC going into the phone regardless of the source, so the type current is not a factor... so assuming I don't have bad cables, what could be causing the difference?
Sent from my XT1575 using XDA-Developers mobile app
---------- Post added at 08:48 PM ---------- Previous post was at 08:14 PM ----------
Upon further research I just discovered and ordered a Qualcomm Quick Charge 2.0 capable car adapter... I'll bet the "standard" usb power the phone can draw from a cheap car adapter isn't sufficient to effectively charge on top of streaming, GPS mapping, Bluetooth stereo and screen on... Lets,see what the new 2.0 QC adapter can do next week....
Sent from my XT1575 using XDA-Developers mobile app
I've noticed issues with the charging port. I have two brand new 25w turbo chargers and neither of them connect/charge my phone. I got an OEM USB cable and connected it to my old Droid Turbo charger and that is the only charger that works for me. Bummer. Was considering sending back the phone to moto, but I'm unlocked and have a feeling they would not repair/research it...
Sent from my XT1575 using XDA-Developers mobile app
You can download an app called "Ampere" it will actually show you the charge and discharge rate that the phone is doing. Might help out in determining what is wrong.
For those experiencing issues with the device not charging to 100% when it is extremely hot, this is normal behavior. This is from Motorola...
Some facts on battery temperature
* Devices need their space; There are no on-board fans, cooling relies solely on the device being able to dissipate heat through the air. To help cooling, ensure the device is not in a pocket, purse, carrying case, or direct sunlight.
* Normal temperature is (97f) ~36c
* A user will begin to sense a “warm” device at 106f (~41c) and it will seem hot at 109f (~43c)
* Cool Down Mode kicks in at 152f (67c)
* Batteries with temps => 113f to 140f (45c to 60c) will not charge to 100% capacity
* Battery temps >140f (60c)will not charge at all
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I bought a brand new unlocked Moto G4 Play from.Amazon Prime last week. Between purchasing it on Prime and the phone being old and OOP I got a great deal. However, I'm having a couple issues.
The first is with the battery. It charges insanely slow. Yesterday morning I had it plugged in for 3+ hours and it only charged 70%, from 15% to 85%. Also, for a battery rated at 2800mAH, it seems to drain fairly quick. Is it possible that the battery lost some of it's power while sitting around in the Amazon warehouse for so long?
My second issue is with file transfers onto my Mac. This is the third Android phone I've owned and it's the first to.cause my computer to freeze up when connecting it via USB. The charger that came with the phone is just one piece, I.e you can't disconnect the USB cable from the outlet plug. I had rummage around for a USB cable to use. It's an old cable, so I think that's what could be causing my.computer to.freeze. I'm gonna buy a new USB cable today and hopefully it fixes the problem.
Getting back to the battery, is there an app the can analyze my battery? So I can find out if it's defective or just not running at 100%? Any other suggestions on what I can do to remedy this problem would be greatly appreciated.
Thanks,
Adam
As far as apps go you can check the Play Store, and go by rating to see what is best for you. I use this one: https://play.google.com/store/apps/details?id=com.fsinib.batterymonitor
Charging with the stock charger will take hours. It's only rated at like 527 mamps (or whatever it's called), but it will never charge fast. I use a 2 amp quick charger, and from around 20% to 100% it takes just about an hour.
The drain may be because it's new, and getting settled in, so it should get better after a bit of time. Plus it does take a couple charge cycles to reach its full charging potential. I get an easy 5 1/2 to 6 hours screen on time on a full charge.
Now for using a computer I don't have experience with Macs, but I have heard issues with Android and Macs not playing well together. Maybe newer/better cable will help.
I've used 3C Battery Monitor Widget.
Like said above, the charger that comes with it is very low power, you can charge faster with a 1 - 2 amp charger and it won't hurt anything since there is built-in circuitry in the phone to control charging.
When I first got my G4 Play, I charged it up and let it sit unused for about 2 weeks only checking the battery remaining periodically and it still had ~15% left after 2 weeks on standby.
If your battery doesn't get better, you may want to exchange the phone with Amazon before your return is up.
G4 Play XT1607 Battery Drain
I'd like to revive this post real quick. @adam79 did you get your issue figured out?
I bought a phone from eBay. Ok, a bunch of them. I'm buying broken, fixing, and selling. I have hovered around G4 Plays as that is what I learned with and am slightly comfortable with. This new issue has got me stumped though.
Moto G4 Play - listing stated 'will not power on or charge'. No problem, I have extra parts. I tried to plug it in and sure 'nuff, no power. Tried another battery and she fired right up with Marshmallow already reset. I replaced the charging board and it started charging but it was hot. Hotter than normal I thought. Said that it would take 3 hours to fully charge from 71%. Whatever. She wanted the update to 7.1.1 just like the two xt1609s, the other two xt1607s, and my recent xt1601. I let it update then turned it off. Battery was dead the next morning. Plugged it up and no charging animation appeared. Another battery and it fired up. The heat is coming from the metal plate just above the battery contacts. Drains the battery no matter if it's on or off. What could it be?
Info: XT1607 7.1.1 Nougat
Baseband: M8916_20250112.18.05.45.01R harpia_na_cust
Kernal: 3.10.49-g87b323e [email protected] #1
Build: NPIS26.48-43-2
Thanks in advance for any and all help.
Okay.
So like 2 months back, all was very well, my OP2 charged in around 1.5-2 hours. I was using the official OnePlus Charger and OnePlus Type C cable. After like a week the Type C cable stopped charging so i bought a new Type C cable, which worked great and charged my fone quickly. At that time, I used to check the charging with the Ampere App, and it showed normally 1100 mah charging.
Gradually over time, the charging speed started to slow down and then it came to the point when my phone was charging in 4-5 hours. So i again changed the wire, but no use as its the same i.e slow charging. (Checked with Ampere it is constantly showing 500-600 mah)
Since the wire is new and the OnePlus adapter is charging my phone, i do not suspect that the OP charger is at fault.
I am currently on Resurrection Remix 7.8.2. ( But this is also happening when i flashed OOS)
Plus a meagre 2.5 hours Screen On Time and yester overnight it drained 44% in 6 hours.
I have no idea whats going on.
ANY SUGESSTIONS AS TO WHAT I SHOULD DO?
Make sure you're using a good cable. Not some cheap knockoff.
Yeah. Dnt wry. The cable is of good quality and not a knockoff.. any other suggesstions?
utkarsh102 said:
Make sure you're using a good cable. Not some cheap knockoff.
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nklrwt said:
Yeah. Dnt wry. The cable is of good quality and not a knockoff.. any other suggesstions?
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Maybe its your battery then
It's all one plus work.
I can confirm this as well. Phone started taking excess charging times. Around 6 hours for 80%. This cannot be a battery issue. Battery degrades linearly. It's surely scam by the scum company one plus providing a time bomb style update to make old one plus 2 unusable. So many reports of op2 slow charging. Same issue reported in a previous post. He also mentioned that turning off phone and charging takes usual 1-2 hours time. Check if that's the case with you as well.
g1abhi said:
I can confirm this as well. Phone started taking excess charging times. Around 6 hours for 80%. This cannot be a battery issue. Battery degrades linearly. It's surely scam by the scum company one plus providing a time bomb style update to make old one plus 2 unusable. So many reports of op2 slow charging. Same issue reported in a previous post. He also mentioned that turning off phone and charging takes usual 1-2 hours time. Check if that's the case with you as well.
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Change your rom and be happy. Don't blame oneplus.
I haven't tried yet
utkarsh102 said:
Change your rom and be happy. Don't blame oneplus.
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I haven't tried yet changing the ROM but as per other users changing kernel and roms doesn't matter. It will still be slow like hell. The strange part is this all started in may for all. Too fishy to be a coincidence.
g1abhi said:
I haven't tried yet changing the ROM but as per other users changing kernel and roms doesn't matter. It will still be slow like hell. The strange part is this all started in may for all. Too fishy to be a coincidence.
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I am getting good charging times.
Hi everyone,
Thought i needed to come to the expert on this one as i've not seen much online, but i have seen a little on here.
I'm having severe charging/battery issues on my Nexus 6p. The phone is about 18-20 months old now (purchased in nov 2015).
So I'm on the beta program so i have Android O developer preview 4 installed currently. Over the last few months ive found that my battery has been depleting rather quickly, which is not too much of a bother as i have chargers scattered around the place, either that are Benson approved or it's OEM. This last week ive been trying to charge my phone and after leaving it on charge all night i woke up with it at 90%. Then when in bed i placed it on charge and was using it before i went to sleep and i found that it was discharging (all with the OEM charger). Now it is taking an absolute age to charge so I'm trying to figure out what the problem is.
1. The battery has reached full cycle and now i need to replace it (i've ordered a replacement battery but dont feel comfortable installing it myself).
2. The charging port is messed up?
3. I need to roll back from Android O?
Please let me know what your thoughts are and if you need any other info let me know.
I appreciate the help.
Thanks
My Nexus 6P is also on the Beta Program - Android O.
The problem I am having is that my phone is no longer rapid charging ... it just says charging.
My brother also has a Nexus 6P and I used his charger and cable that is rapid charging his phone and it is still not rapid charging mine.
Does anyone else have this same problem or know of a fix for this problem?
I'm also on DP4 Android O. I had this problem when I installed every DP. I got a tip around the net. And it worked for the drainage problem don't know about charging problem. Make battery to dry. Make sure your phone doesn't still have any juice left. And Try to startup your phone for a five to ten times without being plugged. And now plugin the charger and wait till it reaches full. This may may or may not work but you can see decent battery life than the previous usage. Worked for me
Hello,
I am using One Plus 2 for a few years already. Lately I started suffering because of battery drain and long time charging. Problem is quite serious because while charging and using phone battery % is getting down. It takes whole night to charge it to 100% and in the midday I have 20% left.
I tried to use different chargers and cables. Didn't help.
Today I changed battery to new one. Didn't help.
Wiped out unofficial rom, installed official stock one. No addtional apps installed. Didn't help.
I am charging it with charge monitor app and while on AC charging I get very unstable charging graph. I need to turn off screen and leave phone untouched to charge it.
https: //zapodaj.net/21c02b80b986a.png.html
Where else to look for a reason?
Usually LTE connection drain the battery. Try disable it and try for few hours.
I tried to charge it with airplane mode. Didn't help neither.
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Gimitrin said:
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
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Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
optimus858 said:
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
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Another problem is with a cable because original cables for OP2 can't buy anywhere right now, the company OnePlus has stopped production this cable for this device so I buy original cable Dash Charger from site oneplus.net
Three possibilities (at least):
* The charger is not working
* The cable is not working
* The battery is failing
Solutions for the first two are more obvious than the last one. Pick up a new or working used charger/cable. But the battery is a little dicier. And frankly, it is also more likely the cause for this than a bad cable or charger (esp. charger). But re the battery... No direct sales from Oneplus are available except via an official Oneplus repair job, which requires you sending your phone to them and them replacing the battery. Obnoxious, eh?!
The unofficial route? This is frowned on by many here, but not me. Buy a cheap ebay battery for the oneplus 2. Look for one that at least promises the battery's power matches the phone's specs. I bought one for $12 from an American seller (because I wanted a bit more accountability if it didn't work). They do work. They also take a while to start reporting their voltages and charges correctly, and must be charged / discharged completely a few times before things start getting accurate.
That's no official answer... just one guy's experience. Hope it helps.