I bought a brand new unlocked Moto G4 Play from.Amazon Prime last week. Between purchasing it on Prime and the phone being old and OOP I got a great deal. However, I'm having a couple issues.
The first is with the battery. It charges insanely slow. Yesterday morning I had it plugged in for 3+ hours and it only charged 70%, from 15% to 85%. Also, for a battery rated at 2800mAH, it seems to drain fairly quick. Is it possible that the battery lost some of it's power while sitting around in the Amazon warehouse for so long?
My second issue is with file transfers onto my Mac. This is the third Android phone I've owned and it's the first to.cause my computer to freeze up when connecting it via USB. The charger that came with the phone is just one piece, I.e you can't disconnect the USB cable from the outlet plug. I had rummage around for a USB cable to use. It's an old cable, so I think that's what could be causing my.computer to.freeze. I'm gonna buy a new USB cable today and hopefully it fixes the problem.
Getting back to the battery, is there an app the can analyze my battery? So I can find out if it's defective or just not running at 100%? Any other suggestions on what I can do to remedy this problem would be greatly appreciated.
Thanks,
Adam
As far as apps go you can check the Play Store, and go by rating to see what is best for you. I use this one: https://play.google.com/store/apps/details?id=com.fsinib.batterymonitor
Charging with the stock charger will take hours. It's only rated at like 527 mamps (or whatever it's called), but it will never charge fast. I use a 2 amp quick charger, and from around 20% to 100% it takes just about an hour.
The drain may be because it's new, and getting settled in, so it should get better after a bit of time. Plus it does take a couple charge cycles to reach its full charging potential. I get an easy 5 1/2 to 6 hours screen on time on a full charge.
Now for using a computer I don't have experience with Macs, but I have heard issues with Android and Macs not playing well together. Maybe newer/better cable will help.
I've used 3C Battery Monitor Widget.
Like said above, the charger that comes with it is very low power, you can charge faster with a 1 - 2 amp charger and it won't hurt anything since there is built-in circuitry in the phone to control charging.
When I first got my G4 Play, I charged it up and let it sit unused for about 2 weeks only checking the battery remaining periodically and it still had ~15% left after 2 weeks on standby.
If your battery doesn't get better, you may want to exchange the phone with Amazon before your return is up.
G4 Play XT1607 Battery Drain
I'd like to revive this post real quick. @adam79 did you get your issue figured out?
I bought a phone from eBay. Ok, a bunch of them. I'm buying broken, fixing, and selling. I have hovered around G4 Plays as that is what I learned with and am slightly comfortable with. This new issue has got me stumped though.
Moto G4 Play - listing stated 'will not power on or charge'. No problem, I have extra parts. I tried to plug it in and sure 'nuff, no power. Tried another battery and she fired right up with Marshmallow already reset. I replaced the charging board and it started charging but it was hot. Hotter than normal I thought. Said that it would take 3 hours to fully charge from 71%. Whatever. She wanted the update to 7.1.1 just like the two xt1609s, the other two xt1607s, and my recent xt1601. I let it update then turned it off. Battery was dead the next morning. Plugged it up and no charging animation appeared. Another battery and it fired up. The heat is coming from the metal plate just above the battery contacts. Drains the battery no matter if it's on or off. What could it be?
Info: XT1607 7.1.1 Nougat
Baseband: M8916_20250112.18.05.45.01R harpia_na_cust
Kernal: 3.10.49-g87b323e [email protected] #1
Build: NPIS26.48-43-2
Thanks in advance for any and all help.
Related
At first when I got my nexus 10, it was charging quite nice, overnight would charge from 30% to 100%, but recently it stopped doing so, for example tonight after 8 hours it got from 35% to 70%, all stock: same cable, same charger.
Also, sometimes I used to put it on charge while using it, like when watching video, and it used to charge even if slow, now when doing this it says charging but the battery level goes down....
can the stock charger or cable be damaged? why did it stop charging fast overtime?
I used the its usb cable and charger few times to charge my new OnePlus, which requires a high ampere charge, can this cause the charger to overwork and then damaging its power output?
I read about the pogo charger does the job better, but I also read about the 28/24 usb cables, and I guess that the stock cable is 28/28, they did it like this to sell pogo charger cables. but the main issue here is that with the same combination it was better a month ago....
I have multiple chargers around the house with various amperages that I use for all devices, except I do have a bit of fear using my oneplus chargers with others for your same reason
About a month ago we decided it was worth it to buy the pogo dock on eBay for our nexus ten so it can be used as a digital picture frame when not in use, great decision, it seems to charge faster than any of the other chargers and get to see pics of our newborn all day as well
Consider either this or buying a new cable/charger for much less money. Either way my best guess is this is what you need, but you can always try a factory reset or reflash stock to see if it is a software issue
mcbyte_it said:
At first when I got my nexus 10, it was charging quite nice, overnight would charge from 30% to 100%, but recently it
Click to expand...
Click to collapse
Mine had the exact same problem after about 15 months use. Combine the slow charging with the atrocious battery life and you're left with a barely usable tablet. I later bought the pogo cable and switched chargers to no avail. Then I just said screw this and sold it.
My nexus is 3 months old, so it can't suffer from battery wear down in such little time.
Will try resetting the whole thing and try again....
I know a lot has been posted about the N7 2012 battery problems. There are two major issues that I have been dealing with for well over a year now.
1. It takes 8 + hours for my device to fully charge. depending on how low the battery is.
2. My device will not charge with the screen on. if I play a movie with it plugged in it will not even hold a charge. I use TomTom for GPS & this is extremely frustrating.
It has been documented that the USB port could be the cause of this. I did have the USB assembly replaced once on it back in March of 2014. Also had the mainboard replaced twice in the same time period. Those repairs were due to my device not being recognized by any computer. Even after this series of repairs my device had the same issues.
Has anyone replaced the battery because of a similar issue? I am half tempted to scrap it be Android 5.0 performance suck s for an Asus Zenpad.
Thanks
same issues
jadesse said:
I know a lot has been posted about the N7 2012 battery problems. There are two major issues that I have been dealing with for well over a year now.
1. It takes 8 + hours for my device to fully charge. depending on how low the battery is.
2. My device will not charge with the screen on. if I play a movie with it plugged in it will not even hold a charge. I use TomTom for GPS & this is extremely frustrating.
It has been documented that the USB port could be the cause of this. I did have the USB assembly replaced once on it back in March of 2014. Also had the mainboard replaced twice in the same time period. Those repairs were due to my device not being recognized by any computer. Even after this series of repairs my device had the same issues.
Has anyone replaced the battery because of a similar issue? I am half tempted to scrap it be Android 5.0 performance suck s for an Asus Zenpad.
Thanks
Click to expand...
Click to collapse
1. takes long time to charge fully.
2. battery wont charge when using the tab.
but my backup is good as for now...
I am on CM12 Snapshot.
Weak Charger?
I'd recommend, to almost everyone, to pick up a "Charger Doctor" off of eBay for a few bucks. These will give you a readout of the chargers working voltage and amperage. For these tablets a charger should be putting out at least an amp (1000ma) @ 5 Volts during charge. Many chargers are overrated ( these tablets come with a 5V @ 2 amp charger) and it sounds like yours is not putting out enough juice. I seriously doubt that the USB port has anything to do with your problem. My charger doctor has identified dead and weak chargers tons of times. Some chargers I got from China were rated at [email protected] and put out only 100ma! No wonder my phone wasn't charging. I took a picture of the readout and they refunded my money. One of these should help you sort out your problem.
I can definitively say that it is not an issue with the charger or the battery. I just put in a new battery a few minutes ago. My N7 is still charging @ 0.46 Amps. That charge will output 1.2 Amps when connected to me Dell Venue Pro 8. There is definitely something wrong with my N7 just like so many others. So, i will be putting it to rest in favor of an Asus Zenpad here shortly.
I bought a brand new unlocked Moto G4 Play (4th Gen) from Amazon Prime last week. Between purchasing it on Prime and the phone being old and OOP I got a great deal. However, I'm having a couple issues.
The first is with the battery. It charges insanely slow. Yesterday morning I had it plugged in for 3+ hours and it only charged 70%, from 15% to 85%. Also, for a battery rated at 2800mAH, it seems to drain fairly quick. Is it possible that the battery lost some of it's power while sitting around in the Amazon warehouse for so long?
My second issue is with file transfers onto my Mac. This is the third Android phone I've owned and it's the first to.cause my computer to freeze up when connecting it via USB. The charger that came with the phone is just one piece, I.e you can't disconnect the USB cable from the outlet plug. I had rummage around for a USB cable to use. It's an old cable, so I think that's what could be causing my.computer to.freeze. I'm gonna buy a new USB cable today and hopefully it fixes the problem.
Getting back to the battery, is there an app the can analyze my battery? So I can find out if it's defective or just not running at 100%? Any other suggestions on what I can do to remedy this problem would be greatly appreciated.
Thanks,
Adam
Hello,
I am using One Plus 2 for a few years already. Lately I started suffering because of battery drain and long time charging. Problem is quite serious because while charging and using phone battery % is getting down. It takes whole night to charge it to 100% and in the midday I have 20% left.
I tried to use different chargers and cables. Didn't help.
Today I changed battery to new one. Didn't help.
Wiped out unofficial rom, installed official stock one. No addtional apps installed. Didn't help.
I am charging it with charge monitor app and while on AC charging I get very unstable charging graph. I need to turn off screen and leave phone untouched to charge it.
https: //zapodaj.net/21c02b80b986a.png.html
Where else to look for a reason?
Usually LTE connection drain the battery. Try disable it and try for few hours.
I tried to charge it with airplane mode. Didn't help neither.
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Gimitrin said:
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Click to expand...
Click to collapse
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
optimus858 said:
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
Click to expand...
Click to collapse
Another problem is with a cable because original cables for OP2 can't buy anywhere right now, the company OnePlus has stopped production this cable for this device so I buy original cable Dash Charger from site oneplus.net
Three possibilities (at least):
* The charger is not working
* The cable is not working
* The battery is failing
Solutions for the first two are more obvious than the last one. Pick up a new or working used charger/cable. But the battery is a little dicier. And frankly, it is also more likely the cause for this than a bad cable or charger (esp. charger). But re the battery... No direct sales from Oneplus are available except via an official Oneplus repair job, which requires you sending your phone to them and them replacing the battery. Obnoxious, eh?!
The unofficial route? This is frowned on by many here, but not me. Buy a cheap ebay battery for the oneplus 2. Look for one that at least promises the battery's power matches the phone's specs. I bought one for $12 from an American seller (because I wanted a bit more accountability if it didn't work). They do work. They also take a while to start reporting their voltages and charges correctly, and must be charged / discharged completely a few times before things start getting accurate.
That's no official answer... just one guy's experience. Hope it helps.
Hi
Just put in a brand new battery and the phone will not go into turbo charge. Best I can do on any charger is about 500mAmps. Battery will barely hold it's own when the display is on. Let me go through the specifics:
Battery was acting erratic (random shutdowns, short life) and was replaced with a labeled Motorola branded battery. I believe it was charging in turbo mode before replacing, but it was so erratic I can't say for absolute certain. No drama on the installation, it went very smooth.
Battery capacity is now great. The random reboots stopped.
Charging is very slow, less than .5amps. It says that it is charging off a USB port. It does not give the turbo charge message.
Tried four different quick chargers (2.0 and 3.0) and a few different cables. Also tired it on a 2amp USB charger. At least two cables were brand new. All the same.
Cleaned out the USB port on the phone. Thorough cleaning a couple of times, not much junk out came out. Also tried some alcohol to clean the contacts. The connection feels tight and has positive lock. No help from that.
Factory reset. No help.
It has had a couple full charge/full discharge cycles. No difference in charge rate.
I have a USB detector that I can plug into the charger and run the charge cable out of it to the phone. It shows 5.2volts and about .4 or .5amps. Doesn't show the high voltage charge (about 8volts if I remember).
One thing that is funny is the charge rate as reported from Ampere. It first reports 1-1.5 amps initially and then goes back down to .5 amps. I suspect it is Ampere acting funny, not the phone. The USB detector does not show the initial high current. There might be a clue in there somewhere.
The phone is running stock Nougat and is not rooted. I am beginning to think it may be a software issue.
Any ideas?
John
OldTacoman said:
Hi
Just put in a brand new battery and the phone will not go into turbo charge. Best I can do on any charger is about 500mAmps. Battery will barely hold it's own when the display is on. Let me go through the specifics:
Battery was acting erratic (random shutdowns, short life) and was replaced with a labeled Motorola branded battery. I believe it was charging in turbo mode before replacing, but it was so erratic I can't say for absolute certain. No drama on the installation, it went very smooth.
Battery capacity is now great. The random reboots stopped.
Charging is very slow, less than .5amps. It says that it is charging off a USB port. It does not give the turbo charge message.
Tried four different quick chargers (2.0 and 3.0) and a few different cables. Also tired it on a 2amp USB charger. At least two cables were brand new. All the same.
Cleaned out the USB port on the phone. Thorough cleaning a couple of times, not much junk out came out. Also tried some alcohol to clean the contacts. The connection feels tight and has positive lock. No help from that.
Factory reset. No help.
It has had a couple full charge/full discharge cycles. No difference in charge rate.
I have a USB detector that I can plug into the charger and run the charge cable out of it to the phone. It shows 5.2volts and about .4 or .5amps. Doesn't show the high voltage charge (about 8volts if I remember).
One thing that is funny is the charge rate as reported from Ampere. It first reports 1-1.5 amps initially and then goes back down to .5 amps. I suspect it is Ampere acting funny, not the phone. The USB detector does not show the initial high current. There might be a clue in there somewhere.
The phone is running stock Nougat and is not rooted. I am beginning to think it may be a software issue.
Any ideas?
John
Click to expand...
Click to collapse
It could be the battery. Buying batteries has seemed to be trial and error for this phone. Where did you buy the battery from?
I know that problem with batteries. It's like a 50/50 chance of getting a decent one. I seem to have found a pretty good one. It was off Amazon, but it was branded Motorola. It says so right on front, if that is worth anything. It charges (just very slowly) and has great life. The phone used to do random reboots on the old battery, that is cured. I am inclined to think it is not the battery. Is there some specific check that you know of that would rule it out?
Thanks for the idea.
John
Fit the old battery again, if it turbo charges then the problem is the new battery.
good idea.
kadopt said:
Fit the old battery again, if it turbo charges then the problem is the new battery.
Click to expand...
Click to collapse
That was a good idea. I gave it try but it was still in the awful slow charge mode. But that old battery was junk, no life and random reboots. Based on the condition of the battery, that may not have been a great test I will just button it up one last time and recharge it every night. On the plus side: Life on the new battery is as good as when the phone was new. That is a very nice phone and I would buy another new one if they were available.
Thanks for the idea
John