Retrive files from broken phone - Nexus 6P Q&A, Help & Troubleshooting

So I messed up. I dropped my Nexus 6P and the screen shattered and the display won't turn on. The phone is still working however since it vibrates when i touch the display and stuff, I just can't see anything. I am now wondering if I can access my files somehow? I had usb debugging enabled until I went back to Anroid M from the N beta. I forgot to turn it on again after the reset. So is there anything I can do?

binrob said:
So I messed up. I dropped my Nexus 6P and the screen shattered and the display won't turn on. The phone is still working however since it vibrates when i touch the display and stuff, I just can't see anything. I am now wondering if I can access my files somehow? I had usb debugging enabled until I went back to Anroid M from the N beta. I forgot to turn it on again after the reset. So is there anything I can do?
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Maybe a little more info? What files? On the SD card you should still be able to connect it to your computer.
Sent from my Nexus 6P using Tapatalk

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Anyway to get pass the lockscreen?

LGD800 AT&T
Just dropped it and the phone is malfunction.
a. the screen is shatter and touch isn't work.
b. usb port doesn't seem to work either.
Main problem now is that I have lockscreen with PIN on, since touchscreen isn't working I can't access it to turn on On-Screen feature.
USB port doesn't work, I think I can use wireless but again, can't get pass the lockscreen.
I have tried remote Unlock from AVG app which I currently has it running on the phone but still cannot get pass the screen.
I want to copy a few important files over first then perform Factory Reset via Recovery.
Does anyway I can do that?
All feedback and thought welcomed.
Also, since I got this phone for 4 months, i believe warranty is over. Anyone know which reliable, good service that I can send my phone for the screen fix?
Thanks all
Since the usb doesn't work so I don't think ADB pull will help, plus I have to turn on the USB Debugging anyway, which I can't now.
Got it.
Case closed.

Broken screen help!

I broke the screeb on my sprint note 3, I mainly just want my pictures off of it, but the phone goes into a boot loop and won't actually turn on. I can't get it to show up on my computer either. Does anyone have an suggestions?
tigersmu23 said:
I broke the screeb on my sprint note 3, I mainly just want my pictures off of it, but the phone goes into a boot loop and won't actually turn on. I can't get it to show up on my computer either. Does anyone have an suggestions?
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Mtp or adb in recovery?

[Q] Need QUICK HELP, pulling internal data with no screen, rooted safestrap

well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
evilbeef54 said:
well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
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So odin doesn't see it, right?

Girlfriends s7 screen is dead and not rooted

So my girlfriends s7 screen is completely black now. She has a password set on the phone and developer options are turned off. The guy at Verizon says they won't be able to get data off it. Smart switch says the device needs to be changed to MTP but I can't see what I am doing.
Any ideas?
Thanks!
-Jake
ACCUSED24 said:
So my girlfriends s7 screen is completely black now. She has a password set on the phone and developer options are turned off. The guy at Verizon says they won't be able to get data off it. Smart switch says the device needs to be changed to MTP but I can't see what I am doing.
Any ideas?
Thanks!
-Jake
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Click to collapse
Is the LCD dead? Have you tried hard resetting it? I had one in for a repair that just needed a hard reset. Otherwise, as long as the information is important enough, get the LCD repaired and you will be set.
What happened prior to the screen not working? Do the back and menu backlit buttons light up? I had a S5 that did that a while back and turns out it just needed a charge. For some reason the charger had stopped working and I didn't know it. I know its a dumb question but have you tried that? Do any LEDs come on when the phone is charging?

Smashed Screen + Stuck in Adb Interface = Challenge

Hey guys!
Dropped my phone. Screen is completely black. Charges fine. Fully charged now, notification light went from red to green.
Plug into PC, I hear the Windows USB mount sound, I see option to disconnect. In Device Manager, under Android Devices, Nexus 6p Adb Interface. In abd, no devices listed.
Device was rooted and 100% had debugging enabled, but since the screen went dark, a bunch of buttons were pressed and I have no idea what has happened as a result. If I had to guess.. if is in download, or recovery mode. I can't tell.
Any ideas on how I can regain access without spending money (haha, I know)? I read somewhere that the Nexus 6p doesn't have HMDI out. Is that true? So that wouldn't be an option? I just need to know if fixing the screen will fix the phone. It doesn't appear anything else is damaged, but how do I know for sure?
Thanks!

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