Dead camera pixel - Samsung Galaxy S7 Edge Questions and Answers

Are these dead pixels? I have found 13 on my SGS7E
Can anything be done other than an RMA?
Thanks

mwatson said:
Are these dead pixels? I have found 13 on my SGS7E
Can anything be done other than an RMA?
Thanks
Click to expand...
Click to collapse
They're hot pixel
APEQ firmware bug cause them to appear in final jpg.
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NonXtreme said:
They're hot pixel
APDQ firmware bug cause them to appear in final jpg.
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ahh ok.. so these are not permanent? I'm on APEQ.

mwatson said:
ahh ok.. so these are not permanent? I'm on APEQ.
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Oh typo. I mean APEQ.
It's not permanent. It's already fixed in newer firmware.
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NonXtreme said:
Oh typo. I mean APEQ.
It's not permanent. It's already fixed in newer firmware.
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I'm using apeq apf9 turkey rom and problem is still continues. Which firmware is fixed this problem?

sysrq54 said:
I'm using apeq apf9 turkey rom and problem is still continues. Which firmware is fixed this problem?
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Not sure but I was on APF2 and now on APFG and I have never seen this hot pixel again. And from what I saw people who reported this problem are all on APEQ firmware. So I assume it's the problem.
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similar thread: http://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
think that its software problem but not sure (APEQ). Samsung France said I should give my device to the nearest repair center cause of the possibility that will be the hardware problem. I didnt give it for now... Anyone try with stock firmware?

I am shure You shut the pic in HDR on mode. And when you take several pictures the hot pixels apear in the same Position,that why i think it is hardware related isue.Also it show that only the Samsung Sensor ist affected.
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Samsung insisted my phone needed to be repaired for this. Just got it back and the problem remains! do they not even check before they ship them back!?

I also sent my phone to repair. There are 2 hot pixel at the center of the sensor, only appears in HDR mode.
Firmware info: 2016-09-08, Spain, G935FXXU1BPHJ
If they don't fixit, I'll insist until the problem be solved

JC_Carrillo said:
I also sent my phone to repair. There are 2 hot pixel at the center of the sensor, only appears in HDR mode. Firmware info: 2016-09-08, Spain, G935FXXU1BPHJ If they don't fixit, I'll insist until the problem be solved
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Finally, customer service repaired mine, changed the camera module. Now I don't have any hot pixel even in HDR mode. :victory: :good:
Fast service, I thought that this task would take more time

Related

Touchscreen issue

So all of a sudden tonight my knock on feature stopped working. Then I noticed that I have a dead spot on my screen as you can tell from the photo attachment. I have no warranty so sending it in to LG isn't an option. I've did some reading and can't seem to find if this is a software or hardware issue? Can anyone shed some light here? It's a D803 variant. Should I replace the digitizer or not? I need a working phone asap as I'm driving across the country next week.
Thanks
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Mr Patchy Patch said:
So all of a sudden tonight my knock on feature stopped working. Then I noticed that I have a dead spot on my screen as you can tell from the photo attachment. I have no warranty so sending it in to LG isn't an option. I've did some reading and can't seem to find if this is a software or hardware issue? Can anyone shed some light here? It's a D803 variant. Should I replace the digitizer or not? I need a working phone asap as I'm driving across the country next week.
Thanks
Sent from my LG-D803 using XDA Free mobile app
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Had this problem as well along with many others. I do believe it is a hardware issue. As far as your method of repair, I'm not sure. I got mine replaced under warranty.
Sent from my LG-D800
btm fdr said:
Had this problem as well along with many others. I do believe it is a hardware issue. As far as your method of repair, I'm not sure. I got mine replaced under warranty.
Sent from my LG-D800
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Click to collapse
I appreciate your feedback. Went to my local repair shop today and they are gonna replace my LCD and digitizer for me on Monday. $100 charge to do it. I'm fine with that I need a working phone especially since I'm about to drive across the country. Here's to hoping.
Sent from my LG-D803 using XDA Free mobile app

Random restarts

Don't know if it is just my handset that is doing it or not but every now and again it will do a random restart with no warning?
Anyone else having this issue.
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Same issue with mine as well as the camera failure bug. Sure it's issues Samsung are working on.
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charlenelyons94 said:
Don't know if it is just my handset that is doing it or not but every now and again it will do a random restart with no warning?
Anyone else having this issue.
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Once already today G930W8 here
Sent from my Blackberry Bold back in 2009
Will I liable for a exchange or will it be a software issue that can be resolved?
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I don't know much about phones lol
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charlenelyons94 said:
I don't know much about phones lol
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You should be able to have it replaced. If it keeps doing it and you haven't done anything to your phone like the idiot above *cough*brava27*cough* who rooted and installed xposed then it's likely a hardware problem. In Brava27's case it is software and/or user error.

Speaker issues

Hey guys, im having issues when sometimes the speaker just shuts off even though something is playing and I have to turn down the volume or close everything and start it up again for it to sound again, im scared this is a defective speaket issue or if water was the cause of it, ive washed my phone twice with water cause of ketchup incidents but its never been submerged in water, ive heard the phone has like sticker that turns red to trigger warranty against water is this true? What should I do? Because I can probably get it replaced by tmobile but im scared they will say its waters fault and make me pay for device? Suggestions?
cris_epic said:
Hey guys, im having issues when sometimes the speaker just shuts off even though something is playing and I have to turn down the volume or close everything and start it up again for it to sound again, im scared this is a defective speaket issue or if water was the cause of it, ive washed my phone twice with water cause of ketchup incidents but its never been submerged in water, ive heard the phone has like sticker that turns red to trigger warranty against water is this true? What should I do? Because I can probably get it replaced by tmobile but im scared they will say its waters fault and make me pay for device? Suggestions?
Click to expand...
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Do you freeze apps..
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nano303 said:
Do you freeze apps..
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Yeah I use package disabled pro but I dont disable any sound apps
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cris_epic said:
Yeah I use package disabled pro but I dont disable any sound apps
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Right...it could be an app that's tied to sound bro. I know one person updated there software but they had frozen apps. Only a reset can get you back. In my case I had oculus corrupted.
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Ohh I factory reset already after updatw
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nano303 said:
Right...it could be an app that's tied to sound bro. I know one person updated there software but they had frozen apps. Only a reset can get you back. In my case I had oculus corrupted.
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It did it even after I factory reset too

Blurry Images

Hi.. Some days ago i took my phone from service due to screen replacement..
Now i have another problem with the camera.. As you see below, sometimes i open the camera and it can't focus.. or it focuses at the center of the screen, and it is blurry at the edges.. What could cause this problem??
biboleo said:
Hi.. Some days ago i took my phone from service due to screen replacement..
Now i have another problem with the camera.. As you see below, sometimes i open the camera and it can't focus.. or it focuses at the center of the screen, and it is blurry at the edges.. What could cause this problem??
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Click to collapse
Are you using the food mode from the camera mode? please check
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No, no.. I use auto mode.. I also checked the sensor of the camera and it is clean..
biboleo said:
No, no.. I use auto mode.. I also checked the sensor of the camera and it is clean..
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Did you tried any third-party camera app? if not, please do and you'll know whether its a hardware or software issue.
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Ok.. Thank you.. I'll check this and hope it's not a hardware issue...
best of luck
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LG G6 Vibration stopped.

I seemed to have this issue with an old V10 but I thought maybe after 2 years the motor just got old. This phone is still new and I have lost all vibration function. Has this happened to anyone else yet or does anyone know if there is something I can do to confirm a defect/fix?
Have you used Smart Doctor app to diagnose and see if it picks up anything?
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Jostian said:
Have you used Smart Doctor app to diagnose and see if it picks up anything?
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I'm looking for that app and only finding things for human health...do you know the company name?
Are your sure it's not an setting or something software related? If a factory reset does not resolve then you likely have an hardware problem. I had a hardware issue on my G5 like that. Motor didn't work for weeks, then one day I dropped it worked fine ever since.
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Nosnibor said:
I'm looking for that app and only finding things for human health...do you know the company name?
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It's an LG app on my G6 it comes pre installed.
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Lucky you. I wish mine breaks I hate the vibrator in Android phones. They all feel so cheap. I want it gone when unlocking the phone too but I can't. It makes the phone feel cheaper than it looks with its poor vibrator feel (and sound).
Happened to me last night, LG G600S
dannejanne said:
Lucky you. I wish mine breaks I hate the vibrator in Android phones. They all feel so cheap. I want it gone when unlocking the phone too but I can't. It makes the phone feel cheaper than it looks with its poor vibrator feel (and sound).
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You know you can disable it, right?
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skyfox99 said:
You know you can disable it, right?
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Yeah but not for the fingerprint unlock as far as I know?
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dannejanne said:
Yeah but not for the fingerprint unlock as far as I know?
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Yes. Or at least I believe so as when battery saver engages the finger print sensor also stops providing vibration feedback.
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launch lg g6 (LG-H871 rev 1.0) - opening weekend. Vibrate function completely died yesterday.
Using vibrate app to test - no results on manual press. shaking the phone yielded no results. Gonna get a replacement.
Glad to know Im not the only one getting this issue
Did you manage to find a solution? Mine just started doing the same. Vibration stopped, checked with vibration test apps, booted in safe mode, factory reset and nothing. I'd rather not send the phone for repair and warranty is out of the question.
Damn I'm not happy to see this thread. Mine seemed to have stopped today. Not sure why or how. I'm gonna have to do some digging and see what's going on
Mine just started the same thing. No vibration at all!
Same issue here. Vibration stopped working, no way to get it to work again.
Mine also has stopped. No feedback from the keyboard, fingerprint sensor or vibration from calls/texts.
I plan on reaching out to LG today to see what I can figure out.
Anybody have any luck on finding a fix yet?
Can you guys please also share your model number- European, US, single or dual sim, bootloader unlocked or not, rooted or not, any particular action after which vibration stopped working.
Thanks in advance.
I know that this is really going to help anyone, but someone on Reddit had the same problem, then it started working again.
https://www.reddit.com/r/lgg6/comments/6yetx1/huge_news_my_vibration_motor_now_works_again/
Glad to have found this thread. Yesterday mine suddenly stopped working. I have the AT&T version.
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Stopped working the other day for me too, on T-Mobile.
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