Random restarts - Samsung Galaxy S7 Edge Questions and Answers

Don't know if it is just my handset that is doing it or not but every now and again it will do a random restart with no warning?
Anyone else having this issue.
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Same issue with mine as well as the camera failure bug. Sure it's issues Samsung are working on.
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charlenelyons94 said:
Don't know if it is just my handset that is doing it or not but every now and again it will do a random restart with no warning?
Anyone else having this issue.
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Once already today G930W8 here
Sent from my Blackberry Bold back in 2009

Will I liable for a exchange or will it be a software issue that can be resolved?
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I don't know much about phones lol
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charlenelyons94 said:
I don't know much about phones lol
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You should be able to have it replaced. If it keeps doing it and you haven't done anything to your phone like the idiot above *cough*brava27*cough* who rooted and installed xposed then it's likely a hardware problem. In Brava27's case it is software and/or user error.

Related

Dialer numbers not showing

Meaning when I call a number and get an automated answering machine, I start entering numbers using my dial pad and the numbers don't show. I have to hide my dialer and bring it back and push some more numbers before my numbers come back. I done a couple of hard resets but problem keeps coming back. Any one else notice this out is it just me.
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Any one?
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http://m.youtube.com/watch?v=3AoKyuztNZM
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Does any one have any suggestions if this is only my phone and should I get it exchanged? I've done three hard resets and its fine then it keeps coming back to this.
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2dmaxhtc said:
http://m.youtube.com/watch?v=3AoKyuztNZM
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Your video is private.
Phone is still messed up
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I think I have figured it out it only happens with developer options on.
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Can any one try this, cause this only happens when I turn developer options on with transition turned off. Or is this only affecting my phone?
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2dmaxhtc said:
Can any one try this, cause this only happens when I turn developer options on with transition turned off. Or is this only affecting my phone?
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i haven't tried that because i don't use voicemail. but if disabling something in the developer's options will do the job, then i suggest you go with it. :fingers-crossed:
I try and making the phone faster by stopping the animations., which does speed the phone up but it gives me that dial pad issue. All in all just trying to figure if this is only my phone that is affecting, if so then I can return it for a new one. If not then there is no need to return the phone.(Basically trying to figure out if my phone is broken or not)
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Please for the love of God can someone confirm this for me please.
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[Q] Pen works but phone does not recognize it

N9005
My pen works on other devices but does not work on mine.
My phone alerts me when I pull the pen out but does not show up when I try using it on my screen.
The indicator doesn't show up either
This happened a just recently I have the latest firmware. The phone is not rooted.
@Bat159 what happens when you touch the screen with it?
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thahim said:
@Bat159 what happens when you touch the screen with it?
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Nothing it doesn't register the pen at all.
Bat159 said:
Nothing it doesn't register the pen at all.
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You might have done something with your rom I guess.
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thahim said:
You might have done something with your rom I guess.
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I never changed the rom.
Well I have returned it back to factory settings and it is still the same.
Did you tryied to reboot it??
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Did you try and change the "tip" of your s-pen?

Weird screen glitch when launching camera

Getting very weird behavior when I launch my camera ... Anyone else seeing this?
https://youtu.be/kG3p6wUMZ0U
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Noticing this when opening other apps too. Factory reset and same thing ... Guess it's a defective panel ?
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Dead camera pixel

Are these dead pixels? I have found 13 on my SGS7E
Can anything be done other than an RMA?
Thanks
mwatson said:
Are these dead pixels? I have found 13 on my SGS7E
Can anything be done other than an RMA?
Thanks
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They're hot pixel
APEQ firmware bug cause them to appear in final jpg.
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NonXtreme said:
They're hot pixel
APDQ firmware bug cause them to appear in final jpg.
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ahh ok.. so these are not permanent? I'm on APEQ.
mwatson said:
ahh ok.. so these are not permanent? I'm on APEQ.
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Oh typo. I mean APEQ.
It's not permanent. It's already fixed in newer firmware.
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NonXtreme said:
Oh typo. I mean APEQ.
It's not permanent. It's already fixed in newer firmware.
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I'm using apeq apf9 turkey rom and problem is still continues. Which firmware is fixed this problem?
sysrq54 said:
I'm using apeq apf9 turkey rom and problem is still continues. Which firmware is fixed this problem?
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Not sure but I was on APF2 and now on APFG and I have never seen this hot pixel again. And from what I saw people who reported this problem are all on APEQ firmware. So I assume it's the problem.
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similar thread: http://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
think that its software problem but not sure (APEQ). Samsung France said I should give my device to the nearest repair center cause of the possibility that will be the hardware problem. I didnt give it for now... Anyone try with stock firmware?
I am shure You shut the pic in HDR on mode. And when you take several pictures the hot pixels apear in the same Position,that why i think it is hardware related isue.Also it show that only the Samsung Sensor ist affected.
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Samsung insisted my phone needed to be repaired for this. Just got it back and the problem remains! do they not even check before they ship them back!?
I also sent my phone to repair. There are 2 hot pixel at the center of the sensor, only appears in HDR mode.
Firmware info: 2016-09-08, Spain, G935FXXU1BPHJ
If they don't fixit, I'll insist until the problem be solved
JC_Carrillo said:
I also sent my phone to repair. There are 2 hot pixel at the center of the sensor, only appears in HDR mode. Firmware info: 2016-09-08, Spain, G935FXXU1BPHJ If they don't fixit, I'll insist until the problem be solved
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Finally, customer service repaired mine, changed the camera module. Now I don't have any hot pixel even in HDR mode. :victory: :good:
Fast service, I thought that this task would take more time

Touch Sensitivity issue advice

Hi its been a few days and my touch sensitivity has gone abit funny, more on the lower left side of screen. I.e. if i scroll up or down on the browser, links get pressed. P.s. i have the same screen protector on since and before the issue.
I read somewhere that if in dialer you type *#2663# and update
TSP firmware, it may fix the problem. I wanted to know if this method would trip knox? Also besides this are there any other methods?
Thanks
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I've used this method and it doesn't trip Knox. It improved my touch responsiveness some. Think it brings those touchscreen drivers/firmware in line with your OS firmware. Also try cleaning your screen well. I find a little dust on the "edge" part of the screen causes issues. All else fails try a different firmware.
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RuffBuster said:
I've used this method and it doesn't trip Knox. It improved my touch responsiveness some. Think it brings those touchscreen drivers/firmware in line with your OS firmware. Also try cleaning your screen well. I find a little dust on the "edge" part of the screen causes issues. All else fails try a different firmware.
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What phone did you try it on? Was it a S7/S7E? Thanks
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S7 Edge. But I noticed now on 7.0 beta you can't access the menu anymore. On MM 6.0 I could.
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RuffBuster said:
S7 Edge. But I noticed now on 7.0 beta you can't access the menu anymore. On MM 6.0 I could.
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I gave it a shot. I think its made the problem worser. Getting delays upon touches. Any way to revert back the firmware?
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kuljit55 said:
I gave it a shot. I think its made the problem worser. Getting delays upon touches. Any way to revert back the firmware?
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Maybe they installing a full stock rom is your next step. Don't think there is an undo for that. What firmware and country are you using?
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I have same problem but not always, just sometimes, also if I reboot the phone but it resolves himself, randomly.
RuffBuster said:
Maybe they installing a full stock rom is your next step. Don't think there is an undo for that. What firmware and country are you using?
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I am using EU/UK rom, CSC is XEU and version is G935FXXU1BPJE. Its the latest update currently. Maybe a future ota will sort the problem.
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