HELP! - My phone has narcolepsy! - P8lite Q&A, Help & Troubleshooting

Hoping someone out there can help.
I bought a secondhand Huawei P8 Lite last week. It is a dual sim model and was running Lollipop. I have since upgrade to Marshmallow with the help of Lordbannakaffalatta and his MEGA thread. Before I upgraded I noticed that when the phone was off the charger, if I pushed the power button to put the phone into sleep/standby I was unable to wake it and had to hold the power button down to reset it. I tried changing the power settings and have now turned off the screen time out. This has sort of helped but I can't leave the screen on all the time! The battery holds a charge and lasts for 8 to 12 hours. When the phone is 'asleep' I tried calling it and the phone wouldn't pick up. Since upgrading to MM the problem has not gone! Any ideas????
Thanks
Markenz1

Is your sim working? Probably you will need to just reflash system to make problems disappear.

markenz1 said:
Hoping someone out there can help.
I bought a secondhand Huawei P8 Lite last week. It is a dual sim model and was running Lollipop. I have since upgrade to Marshmallow with the help of Lordbannakaffalatta and his MEGA thread. Before I upgraded I noticed that when the phone was off the charger, if I pushed the power button to put the phone into sleep/standby I was unable to wake it and had to hold the power button down to reset it. I tried changing the power settings and have now turned off the screen time out. This has sort of helped but I can't leave the screen on all the time! The battery holds a charge and lasts for 8 to 12 hours. When the phone is 'asleep' I tried calling it and the phone wouldn't pick up. Since upgrading to MM the problem has not gone! Any ideas????
Thanks
Markenz1
Click to expand...
Click to collapse
Try to get us a log

markenz1 said:
Hoping someone out there can help.
I bought a secondhand Huawei P8 Lite last week. It is a dual sim model and was running Lollipop. I have since upgrade to Marshmallow with the help of Lordbannakaffalatta and his MEGA thread. Before I upgraded I noticed that when the phone was off the charger, if I pushed the power button to put the phone into sleep/standby I was unable to wake it and had to hold the power button down to reset it. I tried changing the power settings and have now turned off the screen time out. This has sort of helped but I can't leave the screen on all the time! The battery holds a charge and lasts for 8 to 12 hours. When the phone is 'asleep' I tried calling it and the phone wouldn't pick up. Since upgrading to MM the problem has not gone! Any ideas????
Thanks
Markenz1
Click to expand...
Click to collapse
you can try to update again via update.app the firmware of mm and see if that can help,if not then I suggest you to downgrade again to android 5.0,then make again upgrade mm,and by the way what version do you have on your phone???

Related

[Q] [Help] Bricked my DVP during dell update

Hello friends,
I just messed up my DVP while updateing dell's update.
I was updating Mango 7220 as soon as i updated it n connected to zune it prompted for dell's update.
I went through with the update and got at the last of the 9 steps i.e. restarting the device. after waiting for good 30 odd minutes(as there was no activity) I removed the phone from the USB n tried to start the phone but it didn't. no flash of light no dell logo nothing. I've removed the phone at the same step during my mango beta update and it worked without issues that time.
anybody who has any input to get me out of this situation pls post here.
really need help here ppl.
You can try an Hard reset by holding down CAMERA and VOLUME DOWN buttons!
Ephez said:
You can try an Hard reset by holding down CAMERA and VOLUME DOWN buttons!
Click to expand...
Click to collapse
nothing happened. no reaction to any combination of button presses.
varunverma said:
nothing happened. no reaction to any combination of button presses.
Click to expand...
Click to collapse
are you sure? Make sure the battery is out, then hold the camera and volume down buttons, put battery in then boot while holding buttons, very least you should see a black screen that says "Dell"
Are you holding Power as well? That combo should bring you to the download screen where you can try to load your last backup.
well, i tried pressing vol - key and camera buttons witjout the battry and tried to boot thr phone after inserting the battry with buttons still pressed.
and also tried pressing three buttons with battery in.
nothing happened but i could see a light flashing theough the small slit(gap)between the screen parr n keyboard part.
it flashes on n off till i jold the power button. no reactoon when other two buttons r pressed.
What was your battery level like when updating, could you be out of power? Tried plugging into the charger for a while?
efjay said:
What was your battery level like when updating, could you be out of power? Tried plugging into the charger for a while?
Click to expand...
Click to collapse
i can feel the charge when i touch the battery connectors with my tongue.
anyways i've put the phone on charging.
its been 10mins so far n nothing on screen.
I suggest you should try to update on another computer or laptop, cuz I used to bricked my dvp once when i was updating to mango beta on my own laptop but it went smoothly on my friend's one.
When my dvp bricked, I almost lost all the hope to bring it back. I left it like that for few days then tried to restore it again and surprisingly I got my dvp back. I think I'm lucky that time but if there is nothing you can do, it may worth a try
btw, what's your firmware version before update. Is it x.1500.7004.105? cuz i update to the new firmware 212 and i see it only fix the memory.
elnino_legolas said:
I suggest you should try to update on another computer or laptop, cuz I used to bricked my dvp once when i was updating to mango beta on my own laptop but it went smoothly on my friend's one.
When my dvp bricked, I almost lost all the hope to bring it back. I left it like that for few days then tried to restore it again and surprisingly I got my dvp back. I think I'm lucky that time but if there is nothing you can do, it may worth a try
btw, what's your firmware version before update. Is it x.1500.7004.105? cuz i update to the new firmware 212 and i see it only fix the memory.
Click to expand...
Click to collapse
can u elaborate what happened with ur dvp.
i've left my dvp aside so that the battery drains out completly.will try to charge it after few days n then quo try to restore it.
i successfully updated the phone to mango n then tried to install the official dell update. i think they r not compatible with each other.
anyways,keeping my fingered crossed. let's hope battery drain works.:|

OTA update 4.53.651.1

Has anyone got this yet?
http://support.sprint.com/support/a...e-wh164052-20100527-115429?&INTNAV=SU:DP:HDIA
My wife ran the update on her phone. All seemed well until this morning after having shut the phone down and restarting. Now her power button no longer works after the phone is booted. I know it's not a hardware thing because the button will turn the phone on after pulling the battery.
Anyone else see this behaviour? Also any idea how to fix? I was thinking about just reflashing the update or perhaps back revving to the previous release.
Any Suggestions?
-Rich
Try taking out the battery and then holding the power button for 20 seconds
Tried - no success. I did notice though that the behaviour is different that I originally though. At first I thought I had to press the power button to turn it on after removing the battery but that is not the case. The phone is turning itself on once the battery is inserted. Further if I go into the bootloader I can't move the cursor up or down nor does the power button work in there.
I was originally thinking this may not be hardware but now I'm not so sure.
-Rich
Anyone who has this update working, can you comment on whether bluetooth stack has been updated/fixed?
I heard the evo 3d has a new bluetooth stack that works great.
snandlal said:
Has anyone got this yet?
http://support.sprint.com/support/a...e-wh164052-20100527-115429?&INTNAV=SU:DP:HDIA
Click to expand...
Click to collapse
The update has been rooted, zipaligned and deodexed. Download here if HTC updater isn't showing the update:
http://forum.xda-developers.com/showthread.php?t=1238959
rwebb616 said:
Tried - no success. I did notice though that the behaviour is different that I originally though. At first I thought I had to press the power button to turn it on after removing the battery but that is not the case. The phone is turning itself on once the battery is inserted. Further if I go into the bootloader I can't move the cursor up or down nor does the power button work in there.
I was originally thinking this may not be hardware but now I'm not so sure.
Click to expand...
Click to collapse
I would trying reflashing it like you said earlier.
Thanks
Thanks for being so quick to get this out. I just spent last 2 days fixing my Acer Tab, a BIG thanks to sc2k again. I have never been so glad I jumped from Palm OS to Android.
While I'm here, can i flash my wife's EVO to this skipping the update before this one? Thanks in advance for any help with this.

Please Help I'm Stuck in Download Loop

I powered down my 7.7 and it automatically re-started in downloading mode. I've tried holding the power button down and that makes it disappear but then it comes back again. I recently did an OTA official upgrade to the firmware when it was offered and that might be causing the problem. It had worked fine for several days since I did the upgrade. My 7.7 was bought from Amazon UK.
Has anyone else experienced this problem or know how to fix it?
Thanks for your help
Gaugerer said:
I powered down my 7.7 and it automatically re-started in downloading mode. I've tried holding the power button down and that makes it disappear but then it comes back again. I recently did an OTA official upgrade to the firmware when it was offered and that might be causing the problem. It had worked fine for several days since I did the upgrade. My 7.7 was bought from Amazon UK.
Has anyone else experienced this problem or know how to fix it?
Thanks for your help
Click to expand...
Click to collapse
Here is an update of my previous post. I have contacted Amazon who are happy to send me a replacement on Monday but suggested that I phone Samsung technical support first to see if they can help. I was going to try replacing the official ROM using Odin but I don't have a suitable USB cable.
On my previous P1000 tablet I could use the charging lead to connect it to the laptop but on the 7.7 there is no USB connector. So my 7.7 is sitting with the green android and the message "Downloading" Do not switch off target. I've disconnected the power supply cable but it will probably take days for the battery to go flat. I should be able to get a USB cable tomorrow so that I can try connecting the 7.7 to my laptop.
Although holding the power button down for 10 seconds clears the downloading screen it re-appears almost immediately. I've tried pressing power+volume down and that shows a warning about installing custom ROMS, but when I select volume down to re-boot I just get back to the downloading screen. If I select volume up I also get the downloading screen and if I had a data cable then I could try re-flashing. This is one occasion where battery removal would be handy, but not an easy option with the 7.7.
Do you think it will harm the screen having the downloading screen on all the time? Also, do you think I should just return it to Amazon without trying to re-flash in case they accuse me of bricking it?
Update. My battery went flat overnight because of the stuck downloading screen and I was able to re-boot after re-charging. I'm going to keep the tablet on standby and avoid powering down until I get a USB cable which should allow me to re-flash the stock ROM if I get another problem.
Update: I received a USB data cable today so I tried shutting down the 7.7 and when I re-started it went into downloading mode again. I rang Samsung technical support and they said there was no need to shut down and that would avoid the problem and could not suggest any other solution. I felt the solution of never shutting down was not good enough so I re-flashed with LB3 and then tried KL3 but got the same problem each time
I would be most grateful for any help with this problem before I contact Amazon for a replacement.
Update: I have requested a return for my 7.7 and re-ordered. The good news is that the price has dropped £100, probably due to competition from the drop in the iPad2 price because of the iPad3 release.
Your own private thread; sweet! Thanks for the story
jabbermacy said:
Your own private thread; sweet! Thanks for the story
Click to expand...
Click to collapse
Thanks for your response for I was beginning to think I was being boycotted. I am not very knowledgeable on these matters and I was hoping someone could help or at least explain why I still had the problem after re-flashing the latest and previous stock ROMS.
I have discovered that the downloading loop problem can be fixed by doing a factory reset but you need to re-flash the stock ROM first or let the battery go flat to get out of the download loop.
how?
Gaugerer said:
I have discovered that the downloading loop problem can be fixed by doing a factory reset but you need to re-flash the stock ROM first or let the battery go flat to get out of the download loop.
Click to expand...
Click to collapse
Hi men, this problem just happen to me like 3 hours ago, i am waiting to the battery goes flat but i think is gona take to much because it was just unplugged from the adapter... before this happen an actualization of the AIDE was performed and it ask me t reboot the tab, when I turn it off the Downloading android appear and i cant turn it off.... u said that waiting for the battery to go flat function? and if there are more procedure to perform?? thanks....
---------- Post added at 05:17 PM ---------- Previous post was at 05:04 PM ----------
Elsanty said:
Hi men, this problem just happen to me like 3 hours ago, i am waiting to the battery goes flat but i think is gona take to much because it was just unplugged from the adapter... before this happen an actualization of the AIDE was performed and it ask me t reboot the tab, when I turn it off the Downloading android appear and i cant turn it off.... u said that waiting for the battery to go flat function? and if there are more procedure to perform?? thanks....
Click to expand...
Click to collapse
well this is kind of fun... i manage the issue.... it seems that this tab have the unique program buttons in the on/off button and the volume button... result that if this problem happen to U u just have to press the power button and keep pressing the button while u continuously press the up volume button for several times until it reboot correctly... thanks god this works :fingers-crossed: :laugh: :victory::victory::victory:
I had a galaxy tab 2 with the similar problem and what i found out is that it had only one solution for getting back into system (beside battery drain, battery removal), that solution was to hold Val Up and Val Down simultaneously for a couple of seconds. With that combination the tab would reset and boot up correctly. So, this COULD be a solution for your problem too.

[Q] After Rooting note 4 its dead ?

Hi
This is my first post. I have had Note 4 international for 2 months now and have done a root using Samsung Galaxy Tool kit which worked fine.
Few days ago, I update the phone updated which unrooted the phone so decided to root the phone again last night.
It went through fine and the phone was working. I was able to use all the apps and make calls. This morning after making a call, I put the phone on the desk, after 10 minutes, the phone was dead. I couldn't turn it on.
Battery was fully charged. when I press the power button, there is no action..
I have tried vol up + home button + power but it doesn't work.
I have looked at other forums but no real answer to the problem.
I was going to flash the phone with original stock rom using Odin, not sure if it will.work
Please advice there is any other solution to this.
Thanks
bilalking4373 said:
Hi
This is my first post. I have had Note 4 international for 2 months now and have done a root using Samsung Galaxy Tool kit which worked fine.
Few days ago, I update the phone updated which unrooted the phone so decided to root the phone again last night.
It went through fine and the phone was working. I was able to use all the apps and make calls. This morning after making a call, I put the phone on the desk, after 10 minutes, the phone was dead. I couldn't turn it on.
Battery was fully charged. when I press the power button, there is no action..
I have tried vol up + home button + power but it doesn't work.
I have looked at other forums but no real answer to the problem.
I was going to flash the phone with original stock rom using Odin, not sure if it will.work
Please advice there is any other solution to this.
Thanks
Click to expand...
Click to collapse
U havent tried take battery of ur phone?
Try power home vol down. My Note 4 is only restarting after for example a freeze using the key combination for download mode. It's not rebooting with just longpress home or the key combo for recovery. Your phone has a classic SOD i guess and needs just a reboot done as described. Use charger. Maybe it's already out of power.

New Huawei P8 lite 2017 PRA-LX1 reboots all time

Greetings everyone, I hope you can help me. I am sorry if some one else has already asked the same thing, I did a small research and couldn't find same error.
I have purchased in The Netherlands airport this phone before taking the airplane back home (Argentina). The phone worked fine for the first week but then it started to reboot without giving me any possibility to reset it, flash, factory setting, etc. After a few days, the phone started working again but now it's dead again. All I can see is the Huawei logo turned on and nothing else.
I must say that when I press both volume buttons (up and down) + power button at the same time for a few seconds, the phone will show me the option for installing updates with an image referring to micro sd, but after a minute it will go back to the logo, and that's all I can do.
the phone was a present for my daughter's birthday, so I will really appreciate any help from any of you. With patience, I am sure I can manage to fix this. I have taken the phone to a few phone store but they have no idea how to fix it...
Thank you again
Cheers

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