FPS not working for me - OOS 3.0.2 - OnePlus 2 Q&A, Help & Troubleshooting

Tried every possible thing, from all available forums, but in vain.
1. Dirty flashed
2. Full zip flashed
3. Patch zip flashed
4. TWRP clean flash (wiped system, data, cache, internal)
My fingerprint sensor is not working when I am trying register Fingerprint lock from Settings.
Error: Enrollment was not completed Fingerprint enrollment didn't work. Try again or use a different finger.
Please help, I am quite used to FPS for unlocking my device and now I'm stuck with this build.
Thanks for any help extended...

hardware issue. RMA it.

ludester said:
hardware issue. RMA it.
Click to expand...
Click to collapse
It worked on 2.2.1 Also, home button is working perfectly.

Deleted

It worked!!!!!
All I did was charge it to 100% . Don't know what was the reason.

Great now keep it away from moisture, damp or sweat hands.
Sent from my ONE A2005 using Tapatalk

Related

Fingerprint sensor completely stopped working

I'm currently running kennethpenns 2.3.4 beta 3 GB rom, and at first the fingerprint sensor worked flawlessly, now it never works. Even after I reboot, the sensor doesnt work.
Not quite sure what thee problem could be. The only mods I've installed are the battery fix and the 1% mod. Anyone else experiencing this problem? I'm considering just doing a fresh install of 2.3.4 using either kennethpenns or cherryblur
Sent from my ATRIX on kennethpenn's GB 4.5.91 using xda app
I have the same issue. It started happening after I flashed Kholk's kernel which messed up my wifi. Since then, I have tried changing kernels and such, to no avail.
did you do a data restore with titanium?
y2whisper said:
did you do a data restore with titanium?
Click to expand...
Click to collapse
Yeah, but not a fingerprint data restore though. Only apps. I just did a factory reset and the fingerprint sensor won't even scan when I try to add the security lock now
Did you by any chance flash a new kernel? Faux123's for example
bearsfan172 said:
Did you by any chance flash a new kernel? Faux123's for example
Click to expand...
Click to collapse
No new kernels at all. Flashed the kennethpenn's 2.3.4 radio, though that was a few weeks before the fingerprint sensor just completely stopped working.
Also, seems like the lock pattern no longer wants to work as well. I just set a pattern lock, fresh install of 2.3.4, and sometimes when I unlock it'll ask for it, and sometimes it won't.
There has to be something wrong here. Maybe it was the enable wake on volume mod? Though thats not installed now on my fresh install of 2.3.4
I really hate double posting, but does anyone have a solution for this? Should I just go to att and get a replacement?
Finger print scan fix
this should fix it. go in and set your pin code. reboot the phone. now go back in and set up your fingerprints.
I had my phone on 1.83 and used the bootloader unlock, root, then a modification to the SQL to get unknown sources avail. I had to use RSD and an sbf for 1.8.3 in order to get the ota to GB to install correctly. after that i factory reset my phone just to be sure. when i was setting it up i had this issue. the above got it working.
Unfortunately that didnt fix it. Whatever the issue is, is deep in the system data because flashing new roms doesnt fix the problem.
Sent from my MB860 using XDA App
Boot into CWM, clear Dalvik, cache, and data.
Beamed from WinBorg 4G via XDA Premium
CaelanT said:
Boot into CWM, clear Dalvik, cache, and data.
Beamed from WinBorg 4G via XDA Premium
Click to expand...
Click to collapse
Unfortunately that didn't fix it either. Cleared cache partition, dalvik, and did a factor reset/wipe of data.
Gwartan said:
this should fix it. go in and set your pin code. reboot the phone. now go back in and set up your fingerprints.
Click to expand...
Click to collapse
This worked for me. Really glad I didn't need to reset my phone.
Sent from my MB860 using XDA App
try this
http://forum.xda-developers.com/showpost.php?p=12567301&postcount=8
pure stock, after OTA gingerbread my fingerprint reader stopped working entirely as well.
Don't care as I don't use it, but irritating to know, I was actually hoping it would improve performance so I would actualyl start using it.
I had the same issue after installing 2.3.4 and read somewhere that turning off your phone, removing the battery for a couple minutes and putting it back would fix it. It did fix it in my case.
Gwartan said:
this should fix it. go in and set your pin code. reboot the phone. now go back in and set up your fingerprints.
I had my phone on 1.83 and used the bootloader unlock, root, then a modification to the SQL to get unknown sources avail. I had to use RSD and an sbf for 1.8.3 in order to get the ota to GB to install correctly. after that i factory reset my phone just to be sure. when i was setting it up i had this issue. the above got it working.
Click to expand...
Click to collapse
Brilliant! worked perfectly for me too! thanks!
Stock bell 2.2.2 stopped working now..
my fingerprint scanner stopped working...tried to restart, remove batt, change the diff types of lock options...no successs. any suggestions?
Yeah this issue is really annoying. I'd hate to have to go through the whole process of getting a replacement. Its crazy that both the fingerprint sensor won't work, and the pin code lock won't work either.
Bump Bump Bump
This worked for me also. Stock with 2.3.4 OTA update. Set up a pin. Then chose the fingerprint sensor option. Thanks!

Fingerprints where you are ?

Hi,
I have a very big problem.
After I’ve flashed this rom (Unofficial cm13 Mr. Coldbird), the fingerprint sensor disappeared from the settings
How can I fix it?
P.s
It 's my first message , I hope I used the correct section of the forum
Do you flash mm-firmware.zip?
for me it works sometimes and sometimes keep hanging " just vibrating without unlock " .. sometimes it says " hardware is not found "
i entered the recovery and flashed mm-firmware.zip again and the same problem exist ... i'm thinking to back to COS 12.1 it was working perfectly !
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Shivver said:
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Click to expand...
Click to collapse
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
meikelrix said:
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
Click to expand...
Click to collapse
Install mm firmware.zip
Sent from Zuk Z1 using Tapatalk
Same Problem here.. In cm13 official and Mr coldbirds Version.. Even with installing mmfirmware.zip
I have the same problem too. It have tested on official CM13 and om Mr.Colbird CM13 versions.
me too
the problem of vibrating that was because of third party app like " screen lock " but if you locked it with power button or double tap the fingerprint sensor will work perfectly :good:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Vfc73 said:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Click to expand...
Click to collapse
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Planet X said:
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Click to expand...
Click to collapse
I'll try and report. Thanks!!!
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Vfc73 said:
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Click to expand...
Click to collapse
Fastboot reboot or just press the power button until the phone shut down. I don't know went it didn't help you but i have recovered my fingerprint reader already twice with that procedure. You will lose nothing when just flashing the modem and the bootloader. My guess is that the persist.img is the partition you need to restore for the fingerprints. My fingerprint reader has been acted really crazy when i tried the unofficial cm13. Until it stopped working. I restored my backup and did the procedure to recover my fingerprint reader. I'm now on self built odexed cm13 nightly 's with working fingerprint reader.
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
simoneser said:
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
Click to expand...
Click to collapse
Read my post above. I have recovered two times from this issue. I had it also because of trying unofficial cm13. You will loose nothing but get back your fingerprints.
I have tried but it doesn't work
Inviato dal mio Z1 utilizzando Tapatalk
I have tried too, but it doesn't work.
Vfc73 said:
I have tried too, but it doesn't work.
Click to expand...
Click to collapse
Yesterday my fingerprint stopped again too. So I did the same procedure again and it didn't work anymore for me too. So I tried to flash the official cm13 again. First it didn't work but after a few minutes it started to work again. I really don't know how this is possible but there is one difference. The radio from official cm13 is newer than the one from COS. I'm happy that it works fine again but I'm afraid it will stop again when I try a different rom again.

A very unusual issue with the fingerprint scanner

I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
You should probably flash the old modem back. Can you please get into the security settings inside settings and tell me if you have a force close. If you get a force close you have to flash the old modem.
By saying modem I mean firmware. You can find it in OnePlus 2 Android development > taker18's cyanpop's second post.
Or in blissmallow thread second post.
Sent from my ONE A2003 using Tapatalk
I have the exact opposite issue. My FPS works with all ROMs except H2OS 6.0.1. Let me know if you find a solution. Might help me fix my problem.
kane1234 said:
I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
Click to expand...
Click to collapse
I had the same problem. Do a wipe then flash this it worked for me
https://drive.google.com/file/d/0B97c1b2UXMxCZkh3T0VzSmlCWms/view?usp=docslist_api
Sent from my ONE A2003 using Tapatalk
Thanks guy, I fixed the problem by flashing a persist.img

Home button not working at all (tried several fixes)

(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro
Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users
Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....
DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.
faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.
can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english
I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also
i've turned to stock i've updated to oxygen 3.0 bet and the button worked again
i think rooting installing twrp and installing different roms may be the cause of this issue
faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.
pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue
faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.
Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.
Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.
For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?
Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max

Fingerprint sensor not working

Hello,
I just upgraded my phone to OOS 9.0.13 and xXx to 6.0. Since then, I can no longer use my fingerprint sensor properly. I can see the icon on my phone but it's a bit darker and when I place my finger on it to unlock, nothing happens. However, if I tap it multiple times, it tells me I'm pressing it too fast but there's no animation like there is when you unlock your phone.
I deleted the fingerprint I had already and now I can't setup a new one because of what it's doing. I power cycled the device, cleared dalvik cache.. still no luck. All I did was booted to recover, flashed the new OOS version, flashed TWRP installer, rebooted to recovery, flashed magisk, flashed Blu_Spark kernel, rebooted system. I've never had this issue before and the fingerprint sensor was working just fine before I made this change.
Any ideas? I've disabled xXx in Magisk and it still didn't work.
Thanks!
mobbdeep said:
Hello,
I just upgraded my phone to OOS 9.0.13 and xXx to 6.0. Since then, I can no longer use my fingerprint sensor properly. I can see the icon on my phone but it's a bit darker and when I place my finger on it to unlock, nothing happens. However, if I tap it multiple times, it tells me I'm pressing it too fast but there's no animation like there is when you unlock your phone.
I deleted the fingerprint I had already and now I can't setup a new one because of what it's doing. I power cycled the device, cleared dalvik cache.. still no luck. All I did was booted to recover, flashed the new OOS version, flashed TWRP installer, rebooted to recovery, flashed magisk, flashed Blu_Spark kernel, rebooted system. I've never had this issue before and the fingerprint sensor was working just fine before I made this change.
Any ideas? I've disabled xXx in Magisk and it still didn't work.
Thanks!
Click to expand...
Click to collapse
It could be the kernel. Doing a search found results in the blu_spark thread with fingerprint issues.
dj_ooms said:
It could be the kernel. Doing a search found results in the blu_spark thread with fingerprint issues.
Click to expand...
Click to collapse
Definitely makes sense now that I think about it. I thought at first only custom ROM's were having that issue
mobbdeep said:
Hello,
I just upgraded my phone to OOS 9.0.13 and xXx to 6.0. Since then, I can no longer use my fingerprint sensor properly. I can see the icon on my phone but it's a bit darker and when I place my finger on it to unlock, nothing happens. However, if I tap it multiple times, it tells me I'm pressing it too fast but there's no animation like there is when you unlock your phone.
I deleted the fingerprint I had already and now I can't setup a new one because of what it's doing. I power cycled the device, cleared dalvik cache.. still no luck. All I did was booted to recover, flashed the new OOS version, flashed TWRP installer, rebooted to recovery, flashed magisk, flashed Blu_Spark kernel, rebooted system. I've never had this issue before and the fingerprint sensor was working just fine before I made this change.
Any ideas? I've disabled xXx in Magisk and it still didn't work.
Thanks!
Click to expand...
Click to collapse
i have the same issue with mine. but i have the stock rom so i dont have any idea how to fix it. i hope there's something wrong with some software update but i rly dont know. If you find something let me know
how is everyones fingerprint scanner? I don't wanna do onscreen cause it's slower than the rear, what about the 7? I'm almost gonna stay with my 6 just because there's no rear anymore....
with every update it becomes quicker, no issues.. there is a big difference since the early updates.
entwicklun said:
how is everyones fingerprint scanner? I don't wanna do onscreen cause it's slower than the rear, what about the 7? I'm almost gonna stay with my 6 just because there's no rear anymore....
Click to expand...
Click to collapse
Traditional sensors are superior in speed and accuracy the in-display fingerprint is garbage and not ready for market. If it's a dealbreaker for you stay with the 6.
entwicklun said:
how is everyones fingerprint scanner? I don't wanna do onscreen cause it's slower than the rear, what about the 7? I'm almost gonna stay with my 6 just because there's no rear anymore....
Click to expand...
Click to collapse
I find it to be excellent. Slightly slower than my 3T, but just as accurate. And MUCH more accurate than my work-provided iPhone 6. The reader learns over time; after about a week or two it was working optimally.
Rear facing FP scanners are the worst in my opinion. A common use case for me is to have the phone on my desk and I like unlocking it without having to pick up the phone to access anything on the back.

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