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Hi,
I have a very big problem.
After I’ve flashed this rom (Unofficial cm13 Mr. Coldbird), the fingerprint sensor disappeared from the settings
How can I fix it?
P.s
It 's my first message , I hope I used the correct section of the forum
Do you flash mm-firmware.zip?
for me it works sometimes and sometimes keep hanging " just vibrating without unlock " .. sometimes it says " hardware is not found "
i entered the recovery and flashed mm-firmware.zip again and the same problem exist ... i'm thinking to back to COS 12.1 it was working perfectly !
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Shivver said:
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Click to expand...
Click to collapse
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
meikelrix said:
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
Click to expand...
Click to collapse
Install mm firmware.zip
Sent from Zuk Z1 using Tapatalk
Same Problem here.. In cm13 official and Mr coldbirds Version.. Even with installing mmfirmware.zip
I have the same problem too. It have tested on official CM13 and om Mr.Colbird CM13 versions.
me too
the problem of vibrating that was because of third party app like " screen lock " but if you locked it with power button or double tap the fingerprint sensor will work perfectly :good:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Vfc73 said:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Click to expand...
Click to collapse
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Planet X said:
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Click to expand...
Click to collapse
I'll try and report. Thanks!!!
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Vfc73 said:
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Click to expand...
Click to collapse
Fastboot reboot or just press the power button until the phone shut down. I don't know went it didn't help you but i have recovered my fingerprint reader already twice with that procedure. You will lose nothing when just flashing the modem and the bootloader. My guess is that the persist.img is the partition you need to restore for the fingerprints. My fingerprint reader has been acted really crazy when i tried the unofficial cm13. Until it stopped working. I restored my backup and did the procedure to recover my fingerprint reader. I'm now on self built odexed cm13 nightly 's with working fingerprint reader.
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
simoneser said:
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
Click to expand...
Click to collapse
Read my post above. I have recovered two times from this issue. I had it also because of trying unofficial cm13. You will loose nothing but get back your fingerprints.
I have tried but it doesn't work
Inviato dal mio Z1 utilizzando Tapatalk
I have tried too, but it doesn't work.
Vfc73 said:
I have tried too, but it doesn't work.
Click to expand...
Click to collapse
Yesterday my fingerprint stopped again too. So I did the same procedure again and it didn't work anymore for me too. So I tried to flash the official cm13 again. First it didn't work but after a few minutes it started to work again. I really don't know how this is possible but there is one difference. The radio from official cm13 is newer than the one from COS. I'm happy that it works fine again but I'm afraid it will stop again when I try a different rom again.
(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro
Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users
Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....
DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.
faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.
can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english
I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also
i've turned to stock i've updated to oxygen 3.0 bet and the button worked again
i think rooting installing twrp and installing different roms may be the cause of this issue
faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.
pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue
faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.
Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.
Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.
For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?
Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max
Hi,
When I try to register my fingerprint it says continuously fingerprint hardware not available,
Now, I know that my fingerprint sensor is working beacause it was woking ok but I wanted to add more fingerprints to make it more accurate, and when I tried that it kept saying that hardware not... So I deleted all the exisiting fingerprint and now I cant register any.
Did wipe cache partition and tried to clear data from com.ztefingerprints.service but it's greyed out.
I want to avoid factory reset, or clearing the phone data.
Any solution?
Edit: stock b32
Thanks
Which rom, dirty flash the ROM !
Stock b32
I'm with g model on custom rom, just reflash the ROM from sdcard, your data should stay.
Hi, which version are your phone in, A2017 or A2017U? Seems same problem with my phone......Have you tried flash your phone?
A2017U stock b32, not custom rom.
What do mean flash my phone, can I do that with stock rom?
Will it delete all my data?
I hade that problem before I ota update to b32, and still have it..
Thanks for your answer！ You can back up your personal data to your phone'account，then try to factory reset.
I am having issues with the fingerprint sensor reading my finger but I was able to add a new finger.
Thank u guys,
I've found a fix!
For some reason "don't keep activities" on developer mode was "on", turn it "off" fixed the issue.
Glad to hear that, good luck!
Thanks for the tip, I had the same problem, but thanks to you it is solved.
Hey!
today I noticed something very weird on my OnePlus 5 (64GB)
somehow unlocking the phone with the fingerprint scanner isn't working anymore!
it always says that I have to use my code, like when you unlock it the first time after powering on!
the hardware is working, fingerprint scan works for example fine with my banking app and the option is still available in the settings menu!
Android 7.1.1
security patch 1st september 2017
francokernel 4.4.21
xxx nolimits rom 4.2 based on oos 4.5.14
rooted with magisk
xposed framework v88.2 installed
I did not make any changes to the phone, it simply stopped working!
I have already removed the security unlock and added new fingerprint scans, it did not work...
can anybody help me?
Are you using Greenify? If so, make sure "Alternative Screen Off mode" is enabled in Settings.
Sent from my ONEPLUS A5000 using Tapatalk
Just restart your phone and all works fine again...
If your fingerprint unlock still doesn't work I would try stock OOS instead of xXx No Limits and see if you still have the issue. I found that ROM extremely buggy both times I tried to run it and the other stock based ROM I tried (Freedom) really wasn't much better.
okey I fixed it by wiping cache and dalvik
thanks for your answers
Nexus 6p, unlocked bootloader and running 8.1DP.
Whenever I make a call and put the phone to my ear the screen turns off and never comes back on. I tested the sensor with the device info app and I the sensor stays in the "close" position when engaged untill the app is restarted.
I did some research and I found that some users had this issue with the Nougat update but no relevant solutions were found and the 7.1.1 update fixed the problem.
I would like to avoid factory reset or locking the bootloader if possible.
Can anyone think of a possible solution?
I tried the Proximity sensor reset app from the play store and that does absolutely nothing.
EDIT: Stable 8.1 doesn't fix the issue, even after clean install and manual flash and wipe.
I'm on SuperXe 8.0 Oreo built and it works flawlessly. I remember having that issue on nougat ROMs use to drive me nuts. Every time I needed the keypad I had to fight to get the screen back on. ?
Not a factory reset. Manually wipe the phone and apply the latest 8.0 image.
So after manually flashing the 8.0 image everything worked. I thought id give 8.1 DP2 a shot and I wiped and flashed this manually. It worked during the restore but stopped working after all my apps were back, so I thought it may be an app that's causing the problem. Strated in safe mode, issue is still there. I guess Ill just have to wait for the stable 8.1 release. If anyone else is facing the issue please post here.