Database Users

Fingerprints where you are ?

Hi,
I have a very big problem.
After I’ve flashed this rom (Unofficial cm13 Mr. Coldbird), the fingerprint sensor disappeared from the settings
How can I fix it?
P.s
It 's my first message , I hope I used the correct section of the forum

Do you flash mm-firmware.zip?

for me it works sometimes and sometimes keep hanging " just vibrating without unlock " .. sometimes it says " hardware is not found "
i entered the recovery and flashed mm-firmware.zip again and the same problem exist ... i'm thinking to back to COS 12.1 it was working perfectly !

I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.

Shivver said:
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Click to expand...
Click to collapse
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m

meikelrix said:
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
Click to expand...
Click to collapse
Install mm firmware.zip
Sent from Zuk Z1 using Tapatalk

Same Problem here.. In cm13 official and Mr coldbirds Version.. Even with installing mmfirmware.zip

I have the same problem too. It have tested on official CM13 and om Mr.Colbird CM13 versions.

me too

the problem of vibrating that was because of third party app like " screen lock " but if you locked it with power button or double tap the fingerprint sensor will work perfectly :good:

I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.

Vfc73 said:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Click to expand...
Click to collapse
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2

Planet X said:
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Click to expand...
Click to collapse
I'll try and report. Thanks!!!

I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.

Vfc73 said:
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Click to expand...
Click to collapse
Fastboot reboot or just press the power button until the phone shut down. I don't know went it didn't help you but i have recovered my fingerprint reader already twice with that procedure. You will lose nothing when just flashing the modem and the bootloader. My guess is that the persist.img is the partition you need to restore for the fingerprints. My fingerprint reader has been acted really crazy when i tried the unofficial cm13. Until it stopped working. I restored my backup and did the procedure to recover my fingerprint reader. I'm now on self built odexed cm13 nightly 's with working fingerprint reader.

Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)

simoneser said:
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
Click to expand...
Click to collapse
Read my post above. I have recovered two times from this issue. I had it also because of trying unofficial cm13. You will loose nothing but get back your fingerprints.

I have tried but it doesn't work
Inviato dal mio Z1 utilizzando Tapatalk

I have tried too, but it doesn't work.

Vfc73 said:
I have tried too, but it doesn't work.
Click to expand...
Click to collapse
Yesterday my fingerprint stopped again too. So I did the same procedure again and it didn't work anymore for me too. So I tried to flash the official cm13 again. First it didn't work but after a few minutes it started to work again. I really don't know how this is possible but there is one difference. The radio from official cm13 is newer than the one from COS. I'm happy that it works fine again but I'm afraid it will stop again when I try a different rom again.

Home button not working at all (tried several fixes)

(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro

Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro

I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users

Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....

DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk

these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.

LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.

faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.

pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.

can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english

I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also

i've turned to stock i've updated to oxygen 3.0 bet and the button worked again

i think rooting installing twrp and installing different roms may be the cause of this issue

faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.

pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue

faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.

Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.

Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.

For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?

Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max

FPS not working for me - OOS 3.0.2

Tried every possible thing, from all available forums, but in vain.
1. Dirty flashed
2. Full zip flashed
3. Patch zip flashed
4. TWRP clean flash (wiped system, data, cache, internal)
My fingerprint sensor is not working when I am trying register Fingerprint lock from Settings.
Error: Enrollment was not completed Fingerprint enrollment didn't work. Try again or use a different finger.
Please help, I am quite used to FPS for unlocking my device and now I'm stuck with this build.
Thanks for any help extended...

hardware issue. RMA it.

ludester said:
hardware issue. RMA it.
Click to expand...
Click to collapse
It worked on 2.2.1 Also, home button is working perfectly.

Deleted

It worked!!!!!
All I did was charge it to 100% . Don't know what was the reason.

Great now keep it away from moisture, damp or sweat hands.
Sent from my ONE A2005 using Tapatalk

Fingerprint help on custom ROMs

Maybe I could get some help, long shot but maybe. I have been flashing roms for quite awhile, on 5+ phones to be exact. I can get EVERYTHING to work and run perfect except fingerprint only worked on first custom ROM flash, now none work. At all. When I try to add a fingerprint, It brings up the fingerprint image on screen and even reacts to me pressing but it will not register a fingerprint. No errors like, "partial fingerprint" or "Fingerprint not recognized" nor any confirmation. I've fastbooted back to several versions of OOS(9.0.11,9.0.12,etc.) on both partitions and tried and tried. Nothing. It still works 100% on stock. The weird part about custom now is when it tells me to setup a fingerprint, it says its located on the back of the phone but I remember my first custom flash said it was on screen.
I know the support is still new for custom with FP but nobody seems to be commenting these issues. Is it normal for right now?
Any support appreciated!

Pseudo_Soldier said:
Maybe I could get some help, long shot but maybe. I have been flashing roms for quite awhile, on 5+ phones to be exact. I can get EVERYTHING to work and run perfect except fingerprint only worked on first custom ROM flash, now none work. At all. When I try to add a fingerprint, It brings up the fingerprint image on screen and even reacts to me pressing but it will not register a fingerprint. No errors like, "partial fingerprint" or "Fingerprint not recognized" nor any confirmation. I've fastbooted back to several versions of OOS(9.0.11,9.0.12,etc.) on both partitions and tried and tried. Nothing. It still works 100% on stock. The weird part about custom now is when it tells me to setup a fingerprint, it says its located on the back of the phone but I remember my first custom flash said it was on screen.
I know the support is still new for custom with FP but nobody seems to be commenting these issues. Is it normal for right now?
Any support appreciated!
Click to expand...
Click to collapse
Did you solve your problem?
Which custom rom are you trying?
Did you flash the stock rom from the fastboot Rom Zip with the flash_all.bat way?

Before you flash a custom rom you should check the features lists/search the thread.
Most devs post in the OP if fingerprint works or not. And 9/10 the question has been asked and answered in the thread a few times.

I've done the flash_all_partitons.bat to go to complete stock. And nah it's not fixed, just living without it for now. I'm on luisroms RR build. I've tried I think just about all of them, no go.
And I have checked features and comments, why I'm posting here in questions, not in rom threads. All custom roms support FOD fingerprints now. Just not my phone it seems.
Weirdly TWRP can't decrypt my data on custom roms at all even though they support it. Thinking something the fastboot flashes don't touch is messed up somehow. Idk

I am having the same issue on the current Candy ROM. Screen flashes as if capturing a fingerprint but never does. FP is supported according to the dev and no one that I saw had this issue in the ROM thread. FP reader did work with OMNI and stock, of course. Thanks in advance for any help!

Fingerprint Scanner Null after Pie ROM Flash - Custom ROM won't fix. Stock Only

Fingerprint Scanner Null after Pie ROM Flash - Custom ROM won't fix. Stock Only
Ok, the story.... Moto G5+ retail, running 8.1 Oreo, Bootloader Unlocked, rooted using Magisk 16.7 and was able to backup my Stock Oreo ROM once rooted, or I'd be dead in the water.
So wanting to stay ahead, I tried my hand at RR v7's Pie version, which, after some troubleshooting, was able to install successfully; but I don't much care for the google bar and other hard-coded "pure android" features. Same thing with Pixel Exp. Not to mention that Pie disallows call recording among a few other things Google decided to stifle its customers with. Deal breaker. So - moving on...or back for that matter.
I proceeded to download RRv6, which is btw running nicely on a 2nd G5+, same GApps, installs perfect except - FingerPrint Reader is not acknowledged. Period. No Security settings, No RR Config to access it, Nada. No matter what ROM I flash outside of the StockROM I backed up, it won't recognize the fp reader upon boot up. Whether I clear Dalvik/Cache, All DATA, do a full Wipe, DATA WIPE, REPAIR, FORMAT, nothing allows me to install RR v6.0 or any other flavor, Oreo or Pie, even while trying a dirty flash over Stock Oreo on this Moto G5+. Tried with several SD Cards, downloading fresh zip files from RR. I even went so far as to image the working G5+, then copy into the 2nd G5's SN folder, and do a restore, just loops - even after repairing the partition. I managed to work around that, Restored the image, but still no FP recognized by the initial Google startup/setup. It's almost as if the phone's been "firmwared" or "tagged".
Any ideas what could be lingering from Android Pie that would survive a F2FS/exT Format? Because something updated some kind of firmware on the phone during a Pie ROM flash, that now won't let me go back to anything below Pie, with a working fingerprint reader. The only difference between the G5 that works and this one is the working one has never seen Android 9. And it's staying that way til we come up with a way to hack the google crap.
Any help would be - awesome to say the least.
Thanks for looking.

Hello,
The issue with fingerprint is that after flashing stock Oreo ROM it replaces some files related to fingerprint sensor.
Hence all the newer custom ROM builds use the Oreo firmware related files. Hence it worked on the Pie ROM.
RR v6 would be still using the old nougat firmware hence you need to flash a file for it work. Which will replace the fingerprint related files for Nougat Stock firmware:
https://androidfilehost.com/?fid=1322778262904029634
In case you want to revert the changes and use Pie ROMs:
https://androidfilehost.com/?fid=1322778262904029635

sharan.nyn said:
Hello,
The issue with fingerprint is that after flashing stock Oreo ROM it replaces some files related to fingerprint sensor.
Hence all the newer custom ROM builds use the Oreo firmware related files. Hence it worked on the Pie ROM.
RR v6 would be still using the old nougat firmware hence you need to flash a file for it work. Which will replace the fingerprint related files for Nougat Stock firmware:
https://androidfilehost.com/?fid=1322778262904029634
In case you want to revert the changes and use Pie ROMs:
https://androidfilehost.com/?fid=1322778262904029635
Click to expand...
Click to collapse
That would make sense if PHONE1 manifested the same thing. But I went from StockOreo to RRv6-Oreo w/out losing anything and having to flash any FP Firmware. I used the RRv6 Official from 18-0911. Which is what's been leading me to believe there's something awry with this 2nd G5. I wonder is it possible PHONE2 has some slight firmware variance that is simply ignoring during the RR flash? Anyway, I'll give this a shot. this is TWRP flash, not fastboot, yes? Just being clear as I'm not proficient at this just yet.
Thanks Sharan!

DJScribe said:
That would make sense if PHONE1 manifested the same thing. But I went from StockOreo to RRv6-Oreo w/out losing anything and having to flash any FP Firmware. I used the RRv6 Official from 18-0911. Which is what's been leading me to believe there's something awry with this 2nd G5. I wonder is it possible PHONE2 has some slight firmware variance that is simply ignoring during the RR flash? Anyway, I'll give this a shot. this is TWRP flash, not fastboot, yes? Just being clear as I'm not proficient at this just yet.
Thanks Sharan!
Click to expand...
Click to collapse
Yeah, give it a try. And yes it's to be flashed via TWRP.

[SOLVED]
sharan.nyn said:
Yeah, give it a try. And yes it's to be flashed via TWRP.
Click to expand...
Click to collapse
Sweet! I had to reflash from scratch as for some reason it wouldn't let me update the ROM already running. But once I re-flashed RRv6-8.1, then flashed FP, it's now back. You rock Sharyn - nice work!
Now if only we found a way to cleanup that Pie - hate the perpetual time stamp, search bar and inability to record voice. Which is why I'm staying on Oreo til further notice. I know it was Google who took it away on v9.
Thanks again Shar!
:good::victory:

DJScribe said:
Sweet! I had to reflash from scratch as for some reason it wouldn't let me update the ROM already running. But once I re-flashed RRv6-8.1, then flashed FP, it's now back. You rock Sharyn - nice work!
Now if only we found a way to cleanup that Pie - hate the perpetual time stamp, search bar and inability to record voice. Which is why I'm staying on Oreo til further notice. I know it was Google who took it away on v9.
Thanks again Shar!
:good::victory:
Click to expand...
Click to collapse
Crap - so turns out this solution was short-lived. FingerPrint Scanner is back to inactive and FPzip isn't fixing it. Only StockOreo brings it back. Tried a plethora of ROMs from Nougat to Oreo, nothing but Pie and stock Oreo. Symptoms say it's the ROM, but a ROM that is currently working on the 1st G5 won't work either. Still looking for solutions, anyone...