My phone was in my pocket at work when I started hearing a woman's voice speaking Korean coming from it. I took my phone out to see that the phone seemed to have started some sort of update process without my prompting. All of the text was in korean, and my touch screen didn't function right. I restarted it several times, but was repeatedly brought back to the same screen. It asked me what language I spoke, and with some difficulty I managed to get it set to English. But that didn't help much. The touchscreen was being very whacky, and I could not get it to respond well enough to make it passed the series of menus. I was forced to reformat my phone. I have no idea what happend to it, but it works now. Is there any way to get my data back? I don't like to backup personal files. I usually recover data with recovery software. Until now it's never been an issue. I've never had anything like this happen before. It's a complete anomaly. I have no idea what would have caused my phone to do what it did. I don't even use it for much else but calls and texts.
TL;DR What is the best way to recover recently lost data on a note 4?
Apart from running data recovery software on your device. I don't think there is any other way to recover your data from it. You could take it to a Samsung Service Center, explain what happened with your device and ask them to help you. However because of the Data Protection Act they may not do so.
Solopopo said:
I don't like to backup personal files. I usually recover data with recovery software. Until now it's never been an issue. I've never had anything like this happen before.
Click to expand...
Click to collapse
It always happens eventually. I'm afraid you will probably have to mark this down as 'lesson learned' and be sure to backup in future. In backup speak: "One is none".
If you're concerned about personal files being compromised because of a backup copy, use strong encryption: https://veracrypt.codeplex.com and store them locally, not in the cloud.
EDIT: And, by the way, recovery software doesn't work if your device is lost or stolen (immersed in water, shattered, burnt, blown up etc, etc...).
Solopopo said:
My phone was in my pocket at work when I started hearing a woman's voice speaking Korean coming from it. I took my phone out to see that the phone seemed to have started some sort of update process without my prompting. All of the text was in korean, and my touch screen didn't function right. I restarted it several times, but was repeatedly brought back to the same screen. It asked me what language I spoke, and with some difficulty I managed to get it set to English. But that didn't help much. The touchscreen was being very whacky, and I could not get it to respond well enough to make it passed the series of menus. I was forced to reformat my phone. I have no idea what happend to it, but it works now. Is there any way to get my data back? I don't like to backup personal files. I usually recover data with recovery software. Until now it's never been an issue. I've never had anything like this happen before. It's a complete anomaly. I have no idea what would have caused my phone to do what it did. I don't even use it for much else but calls and texts.
TL;DR What is the best way to recover recently lost data on a note 4?
Click to expand...
Click to collapse
You have enabled voice assisst. Press your home button 3 times, it should turn it off next time you such an issue. Why did you rush and factory reset?!
Related
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
I'm not sure if this is what you are talking about, but I have a similar problem. I am running the same ROM as you (DCD 2.3.2) as well as Radio 3.27, but I am on Verizon's network.
I use S2U2 to lock my device, and occasionally when I receive a phone call I am not able to answer it. The caller ID feature does not work with these instances and all I see is my Today screen while my phone is ringing. The left soft key says "call status" but I have no way of answering, nor seeing who it is that is calling. This is quite frustrating/annoying and I have tried many different combinations in the settings (power suspend on/off, direct draw on/off, etc.) to no avail.
jhendrickson said:
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
Click to expand...
Click to collapse
Standard testing protocol...load the OEM 3.35 package, do not install other applications or tweaks, see if you still have the problem. If not, install applications or tweaks one at a time, waiting sufficient time to determine if the problem reoccurs, and when it does you have isolated the cause.
There are a couple of threads on this from a few weeks ago, we started trying to figure out which application was causing it but the threads fizzled...
The app that it looked like was at fault was Advanced Config, but it hasn't been confirmed - do you have it installed?
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
If you have the problem with the stock ROM with no tweaks or added applications, maybe it is a hardware problem. Try getting Sprint to exchange the equipment under the warranty.
Anyone have a solution to this? I had Adv Config, and removed it, but the problem persists. I have progressively begun to remove the last installed programs, resetting each time, but it does not seem to help. I would do a hard reset, but I did not back up all of my info yet. Any help would be appreciated.
Full Disclosure: I don't want to tick of the advconfig guys so I am saying this up front again... It's not confirmed that advconfig is the culprit, but so far, it's a very common factor.
Uninstalling the app didn't work for me either... had to hard reset (too the chance to load the latest DCD... 2.3.2 when I did it). You're going to have to save off what you need and then do that I am afraid.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
Take the phone to a Sprint store, they will give you a new one if you have the replacement insurance plan... I think is about $7 a month or so...
I had a friend that was having similar issues, and that is what he did.
He hasn't had the problem since (about 3 months)
Ok, so, I used Sprite backup and backed up my data, then did a hard reset, and of course the problem went away. After doing a restore the problem went away. After a little trouble shooting I narrowed it down to a program called "Bennec83 New Battery Icon (White)" . I have yet to put all my programs back in place that I removed (5 total), but I put this one back on, and the problem re-appeared, I removed it and the problem went away. If It starts to happen after I replace the other programs I will report back here.
that's interesting. I did not have that program installed when I had the issue. perhaps there is a certain combination of registry settings or DLL files or something else that causes this (I am no where near smart enough when it comes to these thing to be able to speak with authority on them).
I hope someone can eventually figure this out once and for all, though my phone still works great after my hard reset a few weeks ago.
Just for the sake of it I put Advan Config back on my phone and what do you know, the issue returned again with that program too. I am guessing that these programs aren't playing nice with one/some of the other programs that I have installed as well, but I am no authority either.
My problem is intermittent. Sometimes after a hard reset or a fresh flash it is fine for a while. Sometimes it's a day or two, sometimes it is fine for 2 or 3 calls and then goes back to the usual. Have to press and hold the green phone for it to answer.
This is happening on stock and custom roms. I do not have the insurance policy but what kind of warranty does the phone carry from the manufacturer?
All Sprint phones come with a one year warranty. Within that time you can take your phone to a Sprint store and they'll repair or replace it for free. If they replace it you'll almost certainly get a refurb. Also, any replacement you get will carry the balance of the original warranty or six months, whichever is longer.
Going by what you're describing I'd say you could get a replacement as long as the Sprint techs can replicate the issue. If you're having a spell where it's doing it for days at a time, try to get to a store ASAP so they know you're not crazy. Of course make sure you're on a stock Sprint ROM with no third party apps installed so they can't blame it on faulty software. Good luck.
I've got two main problems with my galaxy s.
1) Today at around 1pm I had to force close something (I don't even remember what it was. I had just woken up the phone and went to check my mail, so I assume Launcher pro or something). It kept prompting me to force close, so I just took out the battery and reboot it. The phone can no longer get passed the initial screen (before the S). I've tried to reset to factory defaults, and it still doesn't work. I assume I can re-flash (not home yet) - but I'm wondering what would cause this type of behavior. FYI - I've been running 2.2 JPH with Rombie's mod)
2) I get really bad reception. I constantly will have my phone go from no service to 3-4 bars while sitting in the same spot. I also have a problem in busy areas where I'll lose my connection completely (whereas other people with different phones seem to have no problem right beside me). Is there anything that could be causing these issues?
Side note: When I originally upgraded to 2.2 JPH I had efs issues for a while, and it took me a while to get it up and running. It's working now (phone and data) - I'm just worried there's some residual effects of a mildly corrupted efs or something.
Update...
Things have gotten worse and I really need some suggestions.
I've tried flashing about 5 different firmwares and I can't get the thing going.
The closest I've come is with the stock jh2 firmware. It boots and it goes to a black screen after the S logo. I know this has been brought up but I have not had success with solutions I've found in other threads. I've tried it with pit512 513 and 803. I've tried it with repartition checked and unchecked.
When I try a 2.2 rom (such as the latest jpk) and upon resetting in the recovery mode, I receive an SDCARD failed to mount error (although one time I also received a failed to load DBDATA error). It also won't let me format the sdcard in this screen as obviously it can't mount it.
The closest I've come to getting the sdcard working is on the jh2 firmware i can "load update.zip" from my firmware, and it seems to actually load - unfortunately that update.zip is completely useless (as it's just an unlocker update i believe) - and I can't change the update.zip as I can't access the sdcard.
Please help if you can!
I had the same problem. My phone was working fine and then it just turned off and froze. I resetted it a few times and it would go to the S logo and then the screen would go blank and the buttons would light up. Resetting it a few more times made it work once but then when i started it again the phone would go back to the same problem.
I tried a ton of rom on it and some worked (but my internal sd card wouldn't mount). The problem got progressively worse by it's self and my phone wouldn't even start now. I recently send it back to Bell to get it repaired and hopefully they don't ping me saying it was my fault for ****ing around, which I doubt they will find out at this point since the damn thing doesn't even turn on.
I researched this a fair bit (2 full nights) and found out that it had something to do with me flashing Jp3 and that set my internal sd card as read only somehow. It's a bug and if you google it a lot of people have had this problem but none had a working solution and everyone of them had to send it back for repair.
Edit: I am also Canadian with a bell phone.
If I end up sending it back to bell, will flashing back to something like JH2 help cover my tracks?
Any idea how long it takes? I can't really go without a phone for more than a couple days =/
fuffalo said:
If I end up sending it back to bell, will flashing back to something like JH2 help cover my tracks?
Any idea how long it takes? I can't really go without a phone for more than a couple days =/
Click to expand...
Click to collapse
Honestly, it is a very frustrating process. They quote you a 2 - 6 week window and do not give you any hard time table and to top that off they don't have any loaner phones that are smart phones. The loaners cost $25 and $250 down.
I had to go out and find one from a friend and even then they wouldn't let me use a CDMA phone since i had a HSPA+ data plan and it some how ****s with their system. The only way you can use a phone on their network is using a HSPA+ phone if you need data. Luckily a friend had a HTC magic that was unlocked so I am using that now.
You can try to load up the default rom that ships with it and then send it in for repair.
Is the default rom JH2?
I believe it is this one I9000UGJH2
Alright so I can adb in to my phone when it's in recovery mode.
Does this help at all? Can i try anything from here?
I've looked in the other threads but I couldn't find an answer.
My phone is currently rebooting for almost 3-5 times a day. Especially when an application that took a lot of memory was used. When closing this app, like the photo-gallery, the phone reboots. But most of the time the phone ad random reboots even when it's just in stand-by.
All suspicious apps that could cause the reboots are deleted. I've also been running several memory cleaners and monitors but also without any result.
Running down the SEUS or repair option didn't work either. And switching back the phone to the factory defaults hadn't also had any effect.
So my question is; what would be better, bringing back the phone to the store?
Is this a problem covered by warranty? Because it's not possible to lay the finger on the problem; he won't do it all the time, but too often to ignore it.
Or should I try to root my phone? And will rooting a phone also mean that the reboots of the system are over?
It's a phone from T-mobile Netherlands.
I thank you for your thoughts!
If youve factory reset your phone and it's still doing it, then i doubt rooting would help - i.e it's not a software problem as there are lots of people who dont have this issue.
This really sounds like a hardware problem to me. I would suggest getting a replacement.
The story continues...
I've contacted the customer support and the phone will be picked up and switched for another phone.
Thnx for the support!
Thread may be closed.
I've had the phone for a few months, only used it for 2 weeks then put it back in the box with plans to resell it. Dad needed a new phone for his job so i decided to give it to him and every day for the past week ive gotten at least one phone call from him with problems. He is extremely new to smart phones but I never had a single issue with this phone prior to giving it to him. For some reason he will receive text messages or voice mail and sees the notification icons up on the notification bar but when he goes to pull the bar down it does nothing. The only way to resolve this issue is to restart the phone then all of a sudden the pull-down starts to function as it should. The phone is completely stock out the box i didn't feel the need to touch anything or have to root it for any reason.
He had to go to AT&T to get a sim card for it and the people there basically wanted to run him out of the store and not even touch the phone because they do not sell it so not a single person wanted to even help him out even though he just dropped more money into their pockets by upgrading his plan to a smart phone plan. before i gave him the phone all i did was a factory reset to wipe out any of my data on the phone so it was clean and like new for him.
Im at a loss because the whole time i used the phone i had no issues and since the day he got it he has had nothing but problems. I chalked this up to user error but its not because when he gave it to me to see if i could figure out why things were acting weird the only thing i could think to do was restart the phone. Does anyone have any suggestions as to why this may be happening and/or how to go about fixing it and not making him regret ever having to get a smart phone much less this N4?
New paragraph!
What messaging apps are you using? You could always download the toolkit and flash the stock factory image again.
I would try another factory reset just to make sure things didn't go haywire during the reset you already did. I have had a bad reset with a phone before.
Sent from my Nexus 4 using Tapatalk 4 Beta
yeah im gonna have to get with my dad and fool with the phone more. Its hard to troubleshoot something when he lives 45mins away and calls me with problems while im at work.
ONCE AGAIN the whole phone is stock so that would lead me to believe that the stock messaging app is being used. I will talk him through doing a reset again and see how that works out for him. From what he told me the only app hes even installed outside of everything that comes on the phone was Map Quest, which i told him he shouldn't need because Google Maps is already loaded on. So first im going to have him uninstall that from the phone as well as from his downloaded apps list in the play store and see if that changes anything.
So I was doing cardio at the gym with my rooted verizon s5 in my pocket. It was only for about 30 minutes and I checked my phone before I started. Once I finished, I checked my phone, only to see the set-up menu asking me what language I wanted, gmail account, etc. I have a lock screen on my phone, so I don't see how it could have pressed the right buttons to reset in my pocket even of the phone was turned on somehow. I had quite a few hours customizing it, so I'm pretty pissed. I did do a back-up and according to root checker I still have root access, so I guess I'll just do that even though the back-up is like a month old. I'm just wondering what the hell happened, and more importantly, how I prevent it in the future. I was getting constant requests for updates and security reports, but always dismissed them because I was told that was normal. Thanks in advance and let me know if you need anymore info.
Mathlete33 said:
So I was doing cardio at the gym with my rooted verizon s5 in my pocket. It was only for about 30 minutes and I checked my phone before I started. Once I finished, I checked my phone, only to see the set-up menu asking me what language I wanted, gmail account, etc. I have a lock screen on my phone, so I don't see how it could have pressed the right buttons to reset in my pocket even of the phone was turned on somehow. I had quite a few hours customizing it, so I'm pretty pissed. I did do a back-up and according to root checker I still have root access, so I guess I'll just do that even though the back-up is like a month old. I'm just wondering what the hell happened, and more importantly, how I prevent it in the future. I was getting constant requests for updates and security reports, but always dismissed them because I was told that was normal. Thanks in advance and let me know if you need anymore info.
Click to expand...
Click to collapse
well, maybe it accidentally updated while in your pocket? lol maybe it shut off n u pressed recovery buttons?
Extreme Syndicate | The PURGE
Mathlete33 said:
So I was doing cardio at the gym with my rooted verizon s5 in my pocket. It was only for about 30 minutes and I checked my phone before I started. Once I finished, I checked my phone, only to see the set-up menu asking me what language I wanted, gmail account, etc. I have a lock screen on my phone, so I don't see how it could have pressed the right buttons to reset in my pocket even of the phone was turned on somehow. I had quite a few hours customizing it, so I'm pretty pissed. I did do a back-up and according to root checker I still have root access, so I guess I'll just do that even though the back-up is like a month old. I'm just wondering what the hell happened, and more importantly, how I prevent it in the future. I was getting constant requests for updates and security reports, but always dismissed them because I was told that was normal. Thanks in advance and let me know if you need anymore info.
Click to expand...
Click to collapse
Did you have the bottom check box in this Settings screen checked?
Mathlete33 said:
So I was doing cardio at the gym with my rooted verizon s5 in my pocket. It was only for about 30 minutes and I checked my phone before I started. Once I finished, I checked my phone, only to see the set-up menu asking me what language I wanted, gmail account, etc. I have a lock screen on my phone, so I don't see how it could have pressed the right buttons to reset in my pocket even of the phone was turned on somehow. I had quite a few hours customizing it, so I'm pretty pissed. I did do a back-up and according to root checker I still have root access, so I guess I'll just do that even though the back-up is like a month old. I'm just wondering what the hell happened, and more importantly, how I prevent it in the future. I was getting constant requests for updates and security reports, but always dismissed them because I was told that was normal. Thanks in advance and let me know if you need anymore info.
Click to expand...
Click to collapse
I restarted mine the other day pulling it out of my pocket. I thought that was odd...
Samsung pocket reset explained. ****ED ME OVER
So about 3 months ago i was playing ultimate Frisbee on a school trip with some friends with my S5 in my pocket. After about 30 minutes of play i heard my phone making a strange noise. I pulled it out and realized i was operating in Chinese on a screen that was seemingly a setup screen. All my phone data had been lost due to a factory reset. I was pissed but it wasn't that big of a deal because i had gotten the phone a week earlier. So I reinstalled the few apps I had, re downloaded my contacts, and didn't look into to it much. But today, four months later, I was doing the same exact thing, playing ultimate Frisbee with some friends, and it happened again. But this time I had a 32 GB SD card in that was nearly full of important pictures, videos, files, folders, documents and schoolwork. What I now know is those retards at Samsung made it so the phone thinks the SD card is part of the phone AND IT PERMANENTLY FORMATTED IT. I was am and still livid that those ****tards have no way to fix this problem what so ever. The phone has a defense mechanism that resets the phone after too many incorrect password attempts and the phone against my leg in my pocket did the ****ing trick! Me - "So there is no way to recover the data?" Dumb Samsung ****head - "No its a permanent reset that protects the phone from intruders". How Stupid do you have to be to create something like that, that can be triggered by so many other means than an intruder, AND HAVE NO WAY TO FIX IT. I am now ****ED by Samsung and never purchasing a phone from them again. DON'T BUY SAMSUNG THEY ARE ****. And don't buy Apple either because they are WORSE. Hopefully this helps someone hate Samsung a little more because I'm SCREWED.
LukeChristensen said:
So about 3 months ago i was playing ultimate Frisbee on a school trip with some friends with my S5 in my pocket. After about 30 minutes of play i heard my phone making a strange noise. I pulled it out and realized i was operating in Chinese on a screen that was seemingly a setup screen. All my phone data had been lost due to a factory reset. I was pissed but it wasn't that big of a deal because i had gotten the phone a week earlier. So I reinstalled the few apps I had, re downloaded my contacts, and didn't look into to it much. But today, four months later, I was doing the same exact thing, playing ultimate Frisbee with some friends, and it happened again. But this time I had a 32 GB SD card in that was nearly full of important pictures, videos, files, folders, documents and schoolwork. What I now know is those retards at Samsung made it so the phone thinks the SD card is part of the phone AND IT PERMANENTLY FORMATTED IT. I was am and still livid that those ****tards have no way to fix this problem what so ever. The phone has a defense mechanism that resets the phone after too many incorrect password attempts and the phone against my leg in my pocket did the ****ing trick! Me - "So there is no way to recover the data?" Dumb Samsung ****head - "No its a permanent reset that protects the phone from intruders". How Stupid do you have to be to create something like that, that can be triggered by so many other means than an intruder, AND HAVE NO WAY TO FIX IT. I am now ****ED by Samsung and never purchasing a phone from them again. DON'T BUY SAMSUNG THEY ARE ****. And don't buy Apple either because they are WORSE. Hopefully this helps someone hate Samsung a little more because I'm SCREWED.
Click to expand...
Click to collapse
sucks.. but why didnt you disable that option in settings? and why dont you have backups on the cloud or pc?
Sent from my SM-G925V using XDA Free mobile app