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If I boot my phone up, go to the home screen, my phone will get the little soft popup s aying "Auto Update of Time/Date" and then everything pauses, and the phone "soft" reboots itself. Meaning it doesnt do a full reboot, but it comes back searching for a network, performing the media scan, etc.
I did a factory reset to get rid of this, and now it's back again. It's MAD annoying. Anyone else having this issue?
Yep I noticed the same thing with mine. I thought it was normal but I'm beginning to think otherwise. I'm getting some connecting to dm server thing as well.
Sucks, the phone's awesome but if it keeps doing this then it won't even matter.
One thing I noticed is if I let the phone sit, and load up it's usually okay. If I try to go into the phone settings while it's booting up, thats when I'll see the auto update note and bam, restart. It'll keep doing this until I either leave it alone or pull the battery.
Good to hear it's not something im doing.
deng this just started happening to me like 5 minutes ago
its getting a bit of annoyed
my phone was rooted and then i unrooted it and it still has the same problem
Do you folks have any Task-kill app running in the background?
I had the same issue as well when I had a Task Killer app running in the background. It seems the app is killing some service that is causing soft reset. I turned off the auto mode last week and this hasn't happened since then.
Hope this helps..
fix
if u download any gameloft games thats your problem my phone was doing that then i took the games from gameloft off and now it works great hope that helps
Certain apps can cause it, I also had a gameloft game cause it. If you need to get access to uninstall apps the phone should boot fine without a sim in it.
Sent from my SGH-T959
I am having the same problem, The phone keeps doing a soft reset. I noticed this happening after I tried to download a song from an app I installed on my phone. I deleted the app, and the problem still exists, it is REALLY ANNOYING
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Same here, restarted and frozen 3-4 times in couple of hours.
I was browsing, using apps, dowloading in background, loads of syncing etc - maybe taxing the system causes it? (But i though it should handle it a bit better...)
I had a couple of reboots but no freeze before the firmware update.
After the update it hasn't rebooted but it froze once
Sent from my Galaxy Nexus using xda app-developers app
I've had exactly what you are saying. I had it three times and haven't had it since. Will update if problem persists.
Sent from my SCH-I535 using xda app-developers app
My keeps loosing Wi-Fi and completely shut down every time I turn it off and didn't turn back on in 5 seconds. Making things worse I have to wait several minutes until it allows me to turn it on by pressing power for a 5 seconds. In those few minutes it does not react on power button at all.
Factory reset did not help. Sadly it looks like I have no options other than return it back.
+1 reboots and freezing. Don't really want to return it since its finally rooted and cust recovery. Anyone think waiting for cust Roms will help?
Sent from my Nexus 10 using Tapatalk 2
No need to return the tablet for software issues.... Updates will come quick. That's a Nexus!!!
Sent from my Nexus 10 using XDA Premium HD app
Mine had been randomly restarting after installing some of my apps. I finally narrowed it down to HD Widgets and haven't had a reboot since uninstalling it.
I am not using HD Widgets and I get restarts periodically. What is the most efficient way to submit a bug report to google.
Sent from my Nexus 10 using Tapatalk 2
Just got an RMA for mine for the same issues u guys are experiencing. Wifi disconnecting and chrome freezing and rebooting. Looks like it may not be a hardware issue. Wonder if I should just keep it and wait for an update.
Edit - It was fine before the software update. Probably should ignore it once I get my replacement unit
I am also seeing the reboots happening every 3 to 4 hours like clockwork. I didn't have the device for more than a few minutes before the first update was pushed to it, so I can't say whether or not that was related. I do have HD Widgets installed, so I will pull it off and see if that helps slow the reboots down.
I'm using BootLog Uptime to keep track of the number and frequency of reboots. If this pattern holds, my money is on some kind of memory leak... just thinking from our own development experiences. Given how much higher the resolution is on the N10, I wouldn't count out some graphics heavy apps blowing through their heap much, much faster than on any previous Android device. We'll have to wait and see.
Just called Google and asked for replacement. I hope they aired new updates at the time my replacement arrived.
BTW, I had to initiated factory reset five or six times until it finally clears all data. Never saw Google product so buggy before.
That's a real bummer. Mine doesn't reset or display any of those problems. I have a tiny bit of light bleed in one corner at full brightness and the screen seems to have gotten a little more yellow over time... maybe just the glue drying. If any of you are brave and don't want to return right away, unlock the bootloader and reflash the stock image from google and see if that fixes things. It can help if there was some sort of corruption when you updated.
You may want to wait on that RMA. I had the same trouble with HD widgets installed.
No trouble at all since uninstalling...
dankerton said:
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
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I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
I think Chrome has some major bugs to be squashed when running on this device....mine has only crashed when browsing. That said, after uninstalling HD widgets, no crashes since...
NiXXeD said:
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
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I'd like to update my results. From last night, just like djflan, I removed HD Widgets and so far, 7 hours later, the crashes are gone. So I have my fingers crossed that I've found my culprit.
Also, I installed the HoloWeb browser and I have found it to be quite a bit quicker and more stable than Chrome. For those of you have issues with Chrome it is worth a few moments to track this app down (here on XDA) and give it a try.
Some of you may not have remembered or gone through the Android 3.x transition, but these kinds of issues were very prevalent during that update as well. Many developers simply don't or can't test on a wide enough range of devices and OS combinations to catch all the issues, or they rely heavily on assumptions or code that "always worked fine" in the past. I think we're seeing the same sorts of behaviors again with 4.2, so it will take a couple of months for it all to shake out.
For now I think I have a stable configuration on the Nexus 10 and I'm sticking with the device. No RMAs will solve issues that are software related in my case.
Removed hd widgets, no crashes yet.
I get the same random reboots and I've never used the fancy widget app. it has happened 3 times already. One I was browsing, another time deleting a widget and the last one when I tried to change the wallpaper. Everytime I had to hold the power button 5-6 seconds until it reboot
Enviado desde mi Nexus 10 usando Tapatalk 2
I spoke to soon earlier... I actually had 2 restarts today. Once while chrome attempted to open a link from tapatalk and another while trying to load one of the free magazines in the play app.
I don't have hd widgets installed either
Sent from my Nexus 10 using Tapatalk 2
Out of nowhere, my phone rebooted (which it has a history of occasionally doing) but this time it wouldn't completely reboot. It was stuck at the Verizon splash screen for about 5 minutes before I held power button and volume down to force it to reboot.
It then continued to boot completely only to reboot as soon as it started up. This craziness continued for several restarts until I plugged the phone into the charger.
After that it stopped. I don't know if it had anything to do with the charger being plugged in which stopped the repeated restarts or if it was coincidence.
Any ideas what may have been happening? The phone has been pretty stable for 2 months since I got it.
Sent from my SM-G935V using XDA-Developers mobile app
Any new app installs?
Sent from my SM-G935V using Tapatalk
Not any new apps that I recall. Of course they are always updating. There was nothing out of the usual occurring, although I do think Verizon messaging was acting really flaky. It just reset itself to default and wiped all the app data. When I opened it, the app was taking me through the tutorial and everything.
Sent from my SM-G935V using XDA-Developers mobile app
My phone did this when I installed the Samsung Good Lock app. Restarted and removed the app twice after I installed it.
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
AndroidPurity said:
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
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Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
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Dang that sucks, worse time for it to fail when its supposed to wake you up lol! Thanks or the suggestion but I don't think its app related since it happens on home screen, in app drawer, in chrome, and in my pocket with screen off. Unless its an app in the back ground. But I haven't installed any new in past 5 days apps that I would say are uncommon that aren't supported well.
Edit: I just checked. Since the OTA I did install 1 app the day after. The Nexia app for smart thermostat that came with my new furnace. I don't think thats it since I can recall at least 1 reboot after the OTA and before that app. But just in case I will uninstall that app for a couple days just to test. Thanks!
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
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I use I cant wake up alarm clock and experience that too. I am rooted but still keep the alarm clock because it rearms on reboot and still works. so no biggie for me
Sent from my SM-G935T using Tapatalk
I had a serious freeze/lock up last night. I am on the same build and NOT rooted. I even tried holding down the power button and the phone was unresponsive. Cap. keys stayed lit the whole time. After holding down for 45 sec or so it finally relented and rebooted. But this combined with random heat surges/ups really have me pissed.
Had the same issue. On u firmware now cuz i couldnt take it. One thing that seemed to help some was removing the sd card and wiping cache then rebooting. I let it run for a few hours then put in sd card. Seemed to help alot
I'm back to follow up with the results from uninstalling the only app I installed since the update. It actually almost went 24 hours without a freeze and reboot. I was starting to think it actually was the culprit. But then I had 2 freezes and reboot today. ��
So I have switched back to my Nexus 6P for a while. Thanks to those who also reported the same issue! Since other people are reporting the same issue it seems to be a bug in this build unfortunately. So here is to Samsung pushing out a fix soon. Until then I will be using my 6P. If they haven't fixed it in a couple weeks then I will probably flash to the U firmware too. What variant is the U firmware from anyways? The unlocked North America variant?
I installed the update and have been running it for the past four days with no problems to report thus far. If I get a reboot or any freezing I'll let you folks know. Perhaps try a factory reset.
Sent from my SM-G935T using Tapatalk
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Sent from my SM-G935T using XDA-Developers mobile app
OuncE718 said:
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
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Yeah... Carriers need to train their employees to be able to know how to tell the difference between a hardware and software issue. For example if a user reports something didn't happen until a recent update, then that should be an automatic sign to not waste that customers time with a pointless exchange.
Really scratching my head here. My V20 gets slower over time after about a day or less, it needs to be rebooted, it's basically unusable and sometimes it's so slow it cannot even be rebooted and have to do a battery pull. Of course I did a factory reset and Tmo even replaced it, but no luck. Any ideas?
Sometimes I notice a lag spike, where nothing will respond. I give it some time and it usually clears up. But I have no idea what causes it.
The only time I experience that is when I was downloading a couple of files using the browser Firefox
I just received this phone a few days ago and noticed this started happening. I've wiped and Factory resetted the device twice.
It can last at least half the day until it starts to slow down dramatically. I have no idea what is the cause.
This is firmware problem. Mine is in the box waiting some decent update.
It's ridiculous that LG release a phone with an alpha firmware. But not only LG, all the companies do this disgusting thing.
Really annoying.
It's only happened twice for me. But both times, I was downloading multiple files in the background. Maybe it's a app taking too much processing power away from the phone...
I constantly get a big lag exiting the dialer with the back button after a phone call. If I hit the home button it responds immediately.
Sent from my LG-LS997 using XDA-Developers mobile app
Don't know if it's related. Mine was lagging and bogging down too. Bought a really fast micro sdxc card 128GB Extreme (90/60). Smooth and fast now.
Sent from my LG-H990 using Tapatalk
cmdauria said:
I constantly get a big lag exiting the dialer with the back button after a phone call. If I hit the home button it responds immediately.
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I hate that it lags so bad after a call. I'll go to send a message by hitting the message button, and I sit and wait for it to catch up.
I had the same lag issues with mine. It was constantly freezing as well. I did notice when it was happening it was really warm. So I'm not sure if the added heat was causing it or not. When it was happening I checked memory use and nothing was eating it up other than the os. I got T-mo to replace it and so far no issue on my new one, fingers crossed.
The only time I get this is if I'm downloading multiple files in the browser or installing multiple apps from the Play Store. It clears up right after that though.
swiftden said:
Don't know if it's related. Mine was lagging and bogging down too. Bought a really fast micro sdxc card 128GB Extreme (90/60). Smooth and fast now.
Sent from my LG-H990 using Tapatalk
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I pulled my sd card out and running it without, but still, molasses mode returned.
Mine is not as bad but I have to make sure to reboot first thing in the morning otherwise sometime during the day, it will slow down or just freeze and I need to do a battery pull. Which is a pain of you have a case. Or in the car using it to navigate.