It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Same here, restarted and frozen 3-4 times in couple of hours.
I was browsing, using apps, dowloading in background, loads of syncing etc - maybe taxing the system causes it? (But i though it should handle it a bit better...)
I had a couple of reboots but no freeze before the firmware update.
After the update it hasn't rebooted but it froze once
Sent from my Galaxy Nexus using xda app-developers app
I've had exactly what you are saying. I had it three times and haven't had it since. Will update if problem persists.
Sent from my SCH-I535 using xda app-developers app
My keeps loosing Wi-Fi and completely shut down every time I turn it off and didn't turn back on in 5 seconds. Making things worse I have to wait several minutes until it allows me to turn it on by pressing power for a 5 seconds. In those few minutes it does not react on power button at all.
Factory reset did not help. Sadly it looks like I have no options other than return it back.
+1 reboots and freezing. Don't really want to return it since its finally rooted and cust recovery. Anyone think waiting for cust Roms will help?
Sent from my Nexus 10 using Tapatalk 2
No need to return the tablet for software issues.... Updates will come quick. That's a Nexus!!!
Sent from my Nexus 10 using XDA Premium HD app
Mine had been randomly restarting after installing some of my apps. I finally narrowed it down to HD Widgets and haven't had a reboot since uninstalling it.
I am not using HD Widgets and I get restarts periodically. What is the most efficient way to submit a bug report to google.
Sent from my Nexus 10 using Tapatalk 2
Just got an RMA for mine for the same issues u guys are experiencing. Wifi disconnecting and chrome freezing and rebooting. Looks like it may not be a hardware issue. Wonder if I should just keep it and wait for an update.
Edit - It was fine before the software update. Probably should ignore it once I get my replacement unit
I am also seeing the reboots happening every 3 to 4 hours like clockwork. I didn't have the device for more than a few minutes before the first update was pushed to it, so I can't say whether or not that was related. I do have HD Widgets installed, so I will pull it off and see if that helps slow the reboots down.
I'm using BootLog Uptime to keep track of the number and frequency of reboots. If this pattern holds, my money is on some kind of memory leak... just thinking from our own development experiences. Given how much higher the resolution is on the N10, I wouldn't count out some graphics heavy apps blowing through their heap much, much faster than on any previous Android device. We'll have to wait and see.
Just called Google and asked for replacement. I hope they aired new updates at the time my replacement arrived.
BTW, I had to initiated factory reset five or six times until it finally clears all data. Never saw Google product so buggy before.
That's a real bummer. Mine doesn't reset or display any of those problems. I have a tiny bit of light bleed in one corner at full brightness and the screen seems to have gotten a little more yellow over time... maybe just the glue drying. If any of you are brave and don't want to return right away, unlock the bootloader and reflash the stock image from google and see if that fixes things. It can help if there was some sort of corruption when you updated.
You may want to wait on that RMA. I had the same trouble with HD widgets installed.
No trouble at all since uninstalling...
dankerton said:
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Click to expand...
Click to collapse
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
I think Chrome has some major bugs to be squashed when running on this device....mine has only crashed when browsing. That said, after uninstalling HD widgets, no crashes since...
NiXXeD said:
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
Click to expand...
Click to collapse
I'd like to update my results. From last night, just like djflan, I removed HD Widgets and so far, 7 hours later, the crashes are gone. So I have my fingers crossed that I've found my culprit.
Also, I installed the HoloWeb browser and I have found it to be quite a bit quicker and more stable than Chrome. For those of you have issues with Chrome it is worth a few moments to track this app down (here on XDA) and give it a try.
Some of you may not have remembered or gone through the Android 3.x transition, but these kinds of issues were very prevalent during that update as well. Many developers simply don't or can't test on a wide enough range of devices and OS combinations to catch all the issues, or they rely heavily on assumptions or code that "always worked fine" in the past. I think we're seeing the same sorts of behaviors again with 4.2, so it will take a couple of months for it all to shake out.
For now I think I have a stable configuration on the Nexus 10 and I'm sticking with the device. No RMAs will solve issues that are software related in my case.
Removed hd widgets, no crashes yet.
I get the same random reboots and I've never used the fancy widget app. it has happened 3 times already. One I was browsing, another time deleting a widget and the last one when I tried to change the wallpaper. Everytime I had to hold the power button 5-6 seconds until it reboot
Enviado desde mi Nexus 10 usando Tapatalk 2
I spoke to soon earlier... I actually had 2 restarts today. Once while chrome attempted to open a link from tapatalk and another while trying to load one of the free magazines in the play app.
I don't have hd widgets installed either
Sent from my Nexus 10 using Tapatalk 2
Related
The past week I got 3 restarts on my note. First was at home with USB cable to PC to charge it, nothing else, locked screen, don't remember if there was a running app. The other 2 times where on the road, I was listening music on stock music player. The only app I am thinking it could have something to do with this is top deals, even not 100% sure need to confirm got rid of it now let me check it. Anyone else noticed anything similar???
Sent from my GT-N7000 using XDA App
Same here
Sent from my GT-N7000 using XDA App
It happened to me few days back. It did not restart but I found it was off. Battery was around 50% and it was on third day after restart. I think it could be remote desktop app called 2X - Note particularly gets slow after runing 2X couple of times. I am on 2nd day without running 2X and I wish to confirm if this app is playing something wrong (btw I didn't have problem with 2X on S2).
Yup. It does happen to many people. "Sleep of death" happened to me several times on stock speeds/voltages. Restarts on my phone seem to be more OC/UV related.
I got mine about a week now and have had several restarts. It was way worse before I ran the update though... Now it "only" reboots 0-3 times a day
I don't dare to root it before I know it software related, but it seems like that since it got better with the official update...
I have restored it to factory defaults etc and nothing helps. I experienced this with NO extra apps installed and with the 4 apps I installed it's not worse. (Don't wanna personalize it before I root OR send it back and hope for replacement.)
Third day and it restarted. It however did not reset System Uptime.
Sent from GNote.
Never had a random restart or sleep of death, in fact I can only recall 1 FC and I've had the phone for 2 weeks now
straxusii said:
Never had a random restart or sleep of death, in fact I can only recall 1 FC and I've had the phone for 2 weeks now
Click to expand...
Click to collapse
Lucky you!
Well what I wonder is if I root it is it possible that a custom ROM will fix my problems?
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
orate.cl said:
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
Click to expand...
Click to collapse
I would suggest you try flashing the nexus 10 factory restore image and see if that fixes things. If it's still randomly rebooting I'd send it in for a replacement.
Sent from my SCH-I535 using xda premium
I'm getting the same, please keep us updated because I'm hoping it's a software issue...
Got some of these too. One of these was really freaking, I had to force a reboot. I definitely think it's software
Sent from my Nexus 10 using xda app-developers app
You can see the reboots I'm getting on here... http://imgur.com/704mp.png
i have also problems. Sometimes when i usw Chrome, the Browser don't react and then the screen goes black and i have to push the button on top for five seconds to reboot my nexus. Had this problem three times. I,m hoping for a fix...
Happened to me twice already! Wtf
Sent from my Nexus 10 using Tapatalk 2
Guys, I think found a pattern: Each time I get a reboot seems to be related to the wifi connection, like if the wifi freezes the tablet. Pay atention to the wifi settings when you get reboot / restart the tablet it's like searching the wifi connection like crazy, but, if you reboot normally the wifi it's already connected. Seems like a clue to me.
I played like 4 hours yesterday Chaos Rings. Seems like a really advanced game to me, so the stressing test is passed. It's not related to stress IMHO.
I've been getting random reboots too. Took several attempts to get all the way through setup right after taking it out of the box. At first I thought maybe I just hadn't given it enough time to acclimate to ambient temperature or something, but problem has persisted even after flashing the factory image via fastboot. Haven't noticed a correlation with wifi, but does seem to happen mostly when idle. Have also had a couple freezes and shutdowns, too.
Guess I'll be calling Google this morning... Argh.
Sent from my SGH-I777 using XDA Premium HD app
I actually haven't had any reboots yet. I haven't stressed it with any games, but installed my normal apps and used it for web browsing/xda for a couple hours and no problems for me (yet...fingers crossed)
Called Google, and after being on hold for almost 1/2 hour (I'd imagine they're pretty swamped) explained the issue as well as what I've already done to try to resolve it (factory reset, fastboot recovery image flash) and they started the replacement process without any additional questions.
Just my luck, the first time in ages that I buy a device the day it comes out, I end up with a dud... Hopefully I get the replacement quickly!
I'm really nervous at this point. Mine is perfect aside from a piece of dust in the screen. Google is sending me a new one, but now I am afraid I will get one with more issues.
no more reboots here. But i think it's a software problem.
I have had two unexpected reboots. One was about halfway through ep. 1 of Planet Earth. I don't recall what I had running the other time.
I'm still running stock 4.2, unrooted.
Somebody postes useful info.
http://forum.xda-developers.com/showthread.php?t=1998496&page=2
Mine rebooted then rebooted three times in a row before even getting in the desktop.
+1 Reboots
3 reboots in the past hour! Location svcs disabled.
Sometimes under load (gaming), other times just random.
I'm hoping I have fixed my Nexus 10 random reboot problem by installing the free "Wake Lock Power Manager" by darken from the Play Store.
Since upgrading to 4.4.2 I've been experiencing on average 3 reboots a day with 7 reboots on some days and a total of 81 reboots for April.
I installed the free "Wake Lock Power Manager" app early yesterday morning and I've not had a reboot since then.
I've used the setting which keeps the Wakelock always on as shown by the Wakelock icon in the notifications bar.
I think it might keep the screen on permenantly too but as I normally use my Nexus 10 with the magnetic Pogo charger lead connected that is not a problem.
If the random reboot problem returns then I'll report it.
Update.
Still no random reboots since installing the free "Wake Lock Power Manager" by darken after two-and-a-half days which is a record for me. So I'm feeling more confident that I've found a solution to my Nexus 10 random reboots.
I've kept my Pogo charging lead connected all the time and I've not done a power down since installing the "Wake Lock Power Manager" app.
I would be interested in knowing if the app has worked for anyone else.
I find this post very odd as I've had my N10 for over a year now, rooted, used a few different custom ROMs, returned to stock and only had reboots with few bad custom ROMs releases. If your on stock there is no way you should be having that frequency of reboots. If you are on a custom ROM then go to something another. Other than that do a factory reset or reflash stock and slowly add back apps until you find the villain.
From what I read in your posts it seems you only masked the real issue which means it will be that much more difficult to resolve the next time it bites your butt.
Sent from my Nexus 10 using XDA Premium HD app
3DSammy said:
I find this post very odd as I've had my N10 for over a year now, rooted, used a few different custom ROMs, returned to stock and only had reboots with few bad custom ROMs releases. If your on stock there is no way you should be having that frequency of reboots. If you are on a custom ROM then go to something another. Other than that do a factory reset or reflash stock and slowly add back apps until you find the villain.
From what I read in your posts it seems you only masked the real issue which means it will be that much more difficult to resolve the next time it bites your butt.
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for your reply and your suggestions.
I'm on a stock ROM and I agree that I should not be having that many reboots, although it seems it's not rare judging by the number of similar posts on the Web.
I've tried a factory reset and downgraded to 4.3 which seemed to solve the problem, but I kept getting upgrade reminders from Google which I eventually did hoping the problem was fixed and went back on 4.4.2 but my reboots re-started.
I even got reboots after a factory reset with no apps downloaded other than those Android system apps which came with the factory reset so that seemed to rule out a faulty 3rd party app.
Without the Wake Lock app I would probably have had about 9 reboots over the last 2.5 days so I'm happy with that even if I'm just masking the problem.
I've read reports that the random reboots that some people are experiencing might be fixed with 4.4.3 due this month which would be a better solution than usin an app.
Another day has passed without a random reboot and I'm growing in confidence that my reboot problem is fixed, bearing in mind that used to get up to 7 reboots a day.
I'm enjoying my Nexus 10 much more now that I don't have to login and restart apps several times a day.
I wish I could hear that it has worked or failed from someone else to see if others with the reboot problem get the same result as me.
wakelock power manager fixed
Gaugerer said:
Another day has passed without a random reboot and I'm growing in confidence that my reboot problem is fixed, bearing in mind that used to get up to 7 reboots a day.
I'm enjoying my Nexus 10 much more now that I don't have to login and restart apps several times a day.
I wish I could hear that it has worked or failed from someone else to see if others with the reboot problem get the same result as me.
Click to expand...
Click to collapse
Which mode you choose on wakelock power manager ? the Full_Wakelock ?
net_spit said:
Which mode you choose on wakelock power manager ? the Full_Wakelock ?
Click to expand...
Click to collapse
After reading this, I installed the app and started it with PARTIAL_WAKELOCK. No crash in 6 days, that's the longest period in ... ever!
I'll try the even less aggressive settings next.
Changed the setting to WIFI_LOCK_SCAN_ONLY, and the tablet rebooted within 2 hours.
Since I got the kitkat update, my nexus 10 start presenting random reboots. I tried everything to figure out the reason but with no luck.
However a couple of weeks ago I recharged the tablet using the micro usb port instead of the pogo pin connector (I've been using the pogo pin connector to charge the device since the cable was released) and then no random reboot occurred since.
I've read this tread and it seems everybody here that has been experiencing the random reboots is using the pogo pins to charge the nexus 10, right? Can anyone test if it will work if the micro usb connector is used for charging?
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
That is strange...I haven't had that kind of behavior on my Nexus 6-works without a problem-never freezes or reboots...now I know the Amazon app would do something to my Nexus 6 I don't know what but when I install it-my phone with reboot randomly or shut down...ever since I uninstalled it-no issues-for months.
Try running safe mode and see if it does it again-that way you will know if it is an app that's causing the issues. This is how it's done: http://www.greenbot.com/article/2923927/how-to-restart-your-android-phone-into-safe-mode.html
You can always try a factory reset as well....have you tried updating to the most recent factory image from Google?
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
I've been experiencing the black screen freeze frequently since getting the phone only a couple days ago. No other lockups however. Also running pure stock.
I too have the same issue. Screen goes blank and lock ups. Also running pure edition...
Same. Interestingly, in my case, it seemed to happen most frequently when using Hangouts.
I have another post that describes random reboot and I believe they are related. Long story short. I believe either the factory reset + software update fixed it, or it's a hardware problem problem. While I wait for the replacement, I only had one random reboot. Of course the new phone is rock solid. It's only been a couple of days. I would have a few by now if I'm still on original phone _ original firmware.
Powergreb said:
I have another post that describes random reboot and I believe they are related. Long story short. I believe either the factory reset + software update fixed it, or it's a hardware problem problem. While I wait for the replacement, I only had one random reboot. Of course the new phone is rock solid. It's only been a couple of days. I would have a few by now if I'm still on original phone _ original firmware.
Click to expand...
Click to collapse
I'm having the same issue. So no random freeze leading to reboot with ur rma device?
Sent from my Nexus 6P using Tapatalk
What I'm trying to say is don't panic and RMA your device. Do a factory reset and make sure you're on the latest firmware. Mine was OK after the first self-reboot during setup after factory reset but has been good while waiting for the RMA to arrive. To answer your question, the new device has been perfect but it's only been 48 hours.
I am facing a similar issue with my Nexus 6P, can anyone please help me with it?
On any rom, whatsoever, I get reboot when I turn the Google Maps Navigation On.
After few minutes, phone just reboots
I havent yet tried stock, any idea how can I find the root cause? I have cleared data for maps, also I have tried to uninstall maps with TiBackup and installed fresh from Play Store
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
Yup same stuff going on over here with mine. It locks up and reboots even after clearing cache and rebooting only a few hours earlier. Have done 2 factory resets and am on the latest OTA update. I also noticed that I have to clear the cached data every day, sometimes multiple times a day to keep device running smoothly. This really concerns me with a device that's less than 2 weeks old. I also have only a handful of basic apps( Fb, YouTube, Spotify). Really thinking about returning it. When the phone runs right its great, but all the issues make me nervous. Might be time for a Note 5? I am just getting used to this phone and would hate to leave it though. Interested to see if the first major marshmallow update fixes these problems.
Jcomstock said:
Yup same stuff going on over here with mine. It locks up and reboots even after clearing cache and rebooting only a few hours earlier. Have done 2 factory resets and am on the latest OTA update. I also noticed that I have to clear the cached data every day, sometimes multiple times a day to keep device running smoothly. This really concerns me with a device that's less than 2 weeks old. I also have only a handful of basic apps( Fb, YouTube, Spotify). Really thinking about returning it. When the phone runs right its great, but all the issues make me nervous. Might be time for a Note 5? I am just getting used to this phone and would hate to leave it though. Interested to see if the first major marshmallow update fixes these problems.
Click to expand...
Click to collapse
Mine actually had one random freeze and reboot after factory reset then nothing for 48 hours after that. Of course I rma'd mine and I'm glad I did. Screen is on the colder side with even volume speakers on the second unit. Sending my original one back.
Sent from my Nexus 6P using Tapatalk
I'm just about ready to RMA. I've tried factory resets, cache wipes and just recently updated to the latest stock MDB08M. It was fine for a day or two but now the lockups are increasing.
As others have said, by any other metric this is one of the best phones I've had. This freeze/reboot thing is getting annoying and even if it isn't happening to every user it's happening to enough to be of some concern.
I'm facing app closures, my gmail app keeps crashing, it happened on my graphite nexus 6p, and now same thing on my frosty 6p. Its not just gmail, it's also chrome now. Maybe i should have not restored from my previous device.
what's this?
I came to this thread expecting a lot more of a technical discussion (the site is called xda DEVELOPERS after all).. but instead all i see is "oh my phone is crashing.. i'm gonna RMA this sucks) posts.. moving on to android enthusiasts on stack exchange thank you very much
upgrading to 6.0.1 fixed it!
upgrading to android 6.0.1 fixed it!!
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
AndroidPurity said:
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
Click to expand...
Click to collapse
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Dang that sucks, worse time for it to fail when its supposed to wake you up lol! Thanks or the suggestion but I don't think its app related since it happens on home screen, in app drawer, in chrome, and in my pocket with screen off. Unless its an app in the back ground. But I haven't installed any new in past 5 days apps that I would say are uncommon that aren't supported well.
Edit: I just checked. Since the OTA I did install 1 app the day after. The Nexia app for smart thermostat that came with my new furnace. I don't think thats it since I can recall at least 1 reboot after the OTA and before that app. But just in case I will uninstall that app for a couple days just to test. Thanks!
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I use I cant wake up alarm clock and experience that too. I am rooted but still keep the alarm clock because it rearms on reboot and still works. so no biggie for me
Sent from my SM-G935T using Tapatalk
I had a serious freeze/lock up last night. I am on the same build and NOT rooted. I even tried holding down the power button and the phone was unresponsive. Cap. keys stayed lit the whole time. After holding down for 45 sec or so it finally relented and rebooted. But this combined with random heat surges/ups really have me pissed.
Had the same issue. On u firmware now cuz i couldnt take it. One thing that seemed to help some was removing the sd card and wiping cache then rebooting. I let it run for a few hours then put in sd card. Seemed to help alot
I'm back to follow up with the results from uninstalling the only app I installed since the update. It actually almost went 24 hours without a freeze and reboot. I was starting to think it actually was the culprit. But then I had 2 freezes and reboot today. ��
So I have switched back to my Nexus 6P for a while. Thanks to those who also reported the same issue! Since other people are reporting the same issue it seems to be a bug in this build unfortunately. So here is to Samsung pushing out a fix soon. Until then I will be using my 6P. If they haven't fixed it in a couple weeks then I will probably flash to the U firmware too. What variant is the U firmware from anyways? The unlocked North America variant?
I installed the update and have been running it for the past four days with no problems to report thus far. If I get a reboot or any freezing I'll let you folks know. Perhaps try a factory reset.
Sent from my SM-G935T using Tapatalk
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Sent from my SM-G935T using XDA-Developers mobile app
OuncE718 said:
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
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Yeah... Carriers need to train their employees to be able to know how to tell the difference between a hardware and software issue. For example if a user reports something didn't happen until a recent update, then that should be an automatic sign to not waste that customers time with a pointless exchange.