Phone not recognized on PC - Samsung Galaxy S7 Edge Questions and Answers

First time i've had this issue when connecting to pc nothing happens. I can't see my phone nor any other sign its connected to pc, just slow charge.
any help would be appreciated.
sorted it was the cable.

riz157 said:
First time i've had this issue when connecting to pc nothing happens. I can't see my phone nor any other sign its connected to pc, just slow charge.
any help would be appreciated.
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Click to collapse
Have you downloaded Samsung drivers?
"All we know is...He's called the Stig!"
Sent from my Echoe driven G935F

Try another cable. I've had good phone cables plugged into my pc and they don't work but work fine on phone. Then tried other phone cables and they worked.

Open your phone once plugged into PC, slide notification shadedown, touch the USB Options notificaton, then select Media Transfer mode.

Related

Windows 7 connection issue??

So my Droidx arrived at my work today, used it all day .. (work pc is win98) it was charging and it was working great.. I was lovin it.. .. I also could get into the sd card from "my computer"
Then I get home, I plug the phone in... pc just keeps indicating its connected then disconnects, keeps doing this... and top it off phone just keeps yelling droid, driod, driod.. wow.. talk about annoying... then phone just died. I have it pluged into a wall now charging...
I do have USB Mass Storage enabled
any suggestions..
Already downloaded the drivers from motorolas site also.
Thanks,
Marc
I connected mine to my home computer which is windows 7 x64, drivers installed automatically from phone. Rebooted computer and phone and then everything worked. Could browse phone as mass storage or as a device in the native windows application. Didn't install any sofware from Motorola.
I would think the constant connect and disconnect would indicate a bad usb cable or port.
Sent from my DROIDX using XDA App
So phone ws fuly charged this morning, plugged it in to the pc.. flawless.
weird stuff

PC doesn't sync with Vibrant... help needed

I hook up my Vibrant to my PC and nothing happens. The phone starts charging but I never get a prompt on my computer or sound notification that something has been mounted.
I go to my computer and see nothing of an external hardware source being plugged in.
I want to root my phone but I can't seem to get my Vibrant to show up on my computer. My MyTouch Slide had no problem. Suggestions?
I've already tried changing the USB drive settings...
I am not near my computer right now, so maybe someone more experienced can give you precise advice, but what I did for my PC (XP Pro) is download the Samsung USB Driver, install it, and only then the PC would recognize the phone.
Also, after your phone is recognized, you still have to mount it as an external drive from the phone itself before it can work.
See this is why I hate windows. I spent the last half hour trying to figure out what was wrong with this. In the end, simply plugging the USB into a different port fixed everything.
Have the same issue here. One port works and one does not recognize the Vibrant no matter what I try.
Sent from my SGH-T959 using XDA App
Arcadia310 said:
See this is why I hate windows. I spent the last half hour trying to figure out what was wrong with this. In the end, simply plugging the USB into a different port fixed everything.
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Click to collapse
That's not a windows problem, you have an iffy USB port
Also, now that you have fixed your issue, why not just download the update.zip file directly to your phone, no need to use your pc.

phone won't connect to PC and turns on when usb inserted

So my phone has a few issues. I'm hoping somebody can tell me how to correct this.................
-when I plug a usb cable into it (whether from computer or power cord) The phone turns on (if it was powered off)
-my computer will not reconize the phone. I've tried reinstalling the Samsung drivers. My PC reconizes my android tablet just fine. I have installed all the android developer stuff (forgot what it's called). I've put my phone into download mode too... still does not reconize it. Yes, I've toggled USB debugging.
so because of all of this:
-I can't install the bonzi recovery
-I can't Odin
-I can't return to stock
Luckily I have CWM installed so I can flash zips
i have midnight 5.3 running fine and have no other problems. I'm just unable to now upgrade to 5.5 (because it can not be flashed via CWM..only by bonzi)
Anyone have any ideas? I think something has gone currupt on the phone. Or maybe I have a physical problem with the usb port?
Thanks!
pdappcgeek said:
-when I plug a usb cable into it (whether from computer or power cord) The phone turns on (if it was powered off)
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I believe this is by Samsung's design. Mine does the same thing.
pdappcgeek said:
-my computer will not reconize the phone. I've tried reinstalling the Samsung drivers. My PC reconizes my android tablet just fine. I have installed all the android developer stuff (forgot what it's called). I've put my phone into download mode too... still does not reconize it. Yes, I've toggled USB debugging.
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Click to collapse
Probably your usb cable, the Epic is a little sensitive to the quality of the cable, and the one they include is not great. Also, you could try a usb port that is directly attached to the motherboard, instead of a front panel usb port.
Kodeen said:
Probably your usb cable, the Epic is a little sensitive to the quality of the cable, and the one they include is not great. Also, you could try a usb port that is directly attached to the motherboard, instead of a front panel usb port.
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Click to collapse
this is sound advice, however, if everything is the same, and nothing has changed, and it used to work, then un-install all samsung drivers that you can think of and find, remove the android sdk, then go find and install PDAnet.. you don't need to use it, but install it. follow the instructions carefully, pick samsung and you will have guaranteed working drivers.
Hope this helps (and ditch the stock cord)
I had the same problem, out of the box everything was grand a few months later my computer wouldn't reckognize my phone. I tried every port every driver and low and behold it was the POS usb cable. I bought a blackberry cable from the internet for about $5 its nice and thick and works like a charm every time. I still use the crappy cable at work to charge it but when I need a computer to see my phone the thicker cable works everytime.
Sent from my frozen Syndicated Beast...
My computer recognized my phone just fine on EC05 but on Bonsai v5 it did not. I looked in Device manager at the USB ports and there was a Samsung Android listed there and when I examined it, it said no drivers installed. Could not understand that, and another Epic with the same ROM connected just fine. So hit update drivers and after 10 minutes I was connecting again...wierd. Try it.
My phone did the same thing. I just took it to the sprint store and they replaced it for me
pdappcgeek said:
-when I plug a usb cable into it (whether from computer or power cord) The phone turns on (if it was powered off)
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Click to collapse
I had the same issue. Brought it to the store and the told me I had a short in my motherboard. Got a new phone thru asurion, since mine was a replacement thru them, the next day
Sent from my SPH-D700 using Tapatalk

My Galaxy S4 won't stay connected to the computer via USB

Hey all. Just got my Galaxy S4 today and I was loving everything about it until... right now. For some reason, the darn USB won't stay connected to the computer. It doesn't matter if it's simply plugged into the computer as an "installer" or as a media device. It'll constantly disconnect and reconnect itself, even when I'm not transferring any files.
It's not the my computer/USB ports, either, since I can transfer files between my HTC Thunderbolt and Nexus 7 fine. I've also tested 2 other USB cables and they all behave the same way.
Anyone know what's going on? Did I get a lemon?
No im in the same boat. Was trying ti connect in today. I reinstalled and un installed the drivers about 4 times. Tried un selecting usb debugging in developers menu. Installed kies and used the drivers from it still no good. Used 3 different usb leads. Phone will still charge from pc and even when im installing the drivers again and connect the phone it will say that your new device is ready to use but still cant access phone, it simply does not show up.
Wouldn mind was working 2 days ago fine. Same usb port and all. And the port is fine cause my old s3 still reads from the same port.
snwman said:
No im in the same boat. Was trying ti connect in today. I reinstalled and un installed the drivers about 4 times. Tried un selecting usb debugging in developers menu. Installed kies and used the drivers from it still no good. Used 3 different usb leads. Phone will still charge from pc and even when im installing the drivers again and connect the phone it will say that your new device is ready to use but still cant access phone, it simply does not show up.
Wouldn mind was working 2 days ago fine. Same usb port and all. And the port is fine cause my old s3 still reads from the same port.
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Click to collapse
same problem with me!
every thing ok with s3 but the problem only with s4
please we need help to solve this problem!
Same problem
I have also been dealing with this for a while now. I have Windows 7 64bit and I have reinstalled the drivers many times through Kies and manually. It seems like the problem is getting worse since initially I could do some file transfer through usb if i fiddled with the device (changing usb ports, unplugging it, etc). Now I am hard pressed to get it to show up on the computer through MTP at all.
This is quite annoying since I am developing an android app and I need a usb connection in order to test it. A fix would be awesome.
I just tested on my sister's laptop and it doesn't have this problem. I clicked around the phone, transferred a 10gb movie, and left it plugged in to see if there were any signs of disconnects. None whatsoever. Odd. Maybe Galaxy S4 just doesn't like something with our computers. This is quite annoying.
I have a fresh Windows 7 64-bit partition I installed the other day so I'll test it out on that and report the results later today.
retsnom said:
I just tested on my sister's laptop and it doesn't have this problem. I clicked around the phone, transferred a 10gb movie, and left it plugged in to see if there were any signs of disconnects. None whatsoever. Odd. Maybe Galaxy S4 just doesn't like something with our computers. This is quite annoying.
I have a fresh Windows 7 64-bit partition I installed the other day so I'll test it out on that and report the results later today.
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I do same thing, it is worked in another computer.
I am already put fresh win 7 but still same problem..
im on xp(retro yeah ha ha) but just a pc i have for my phones and stuff. But i got it working again by flashing my firmware through odin and its back working. Im blaming when i rooted it that it broke but ill see if it happens again
edit: Can confirm pc is now picking up phone. I just flashed the most recent stock rom for my carrier through odin and as soon as it finished updating its prefect now. Might wait another while to root it now and wait for more devs to jump aboard for more roms
snwman said:
im on xp(retro yeah ha ha) but just a pc i have for my phones and stuff. But i got it working again by flashing my firmware through odin and its back working. Im blaming when i rooted it that it broke but ill see if it happens again
edit: Can confirm pc is now picking up phone. I just flashed the most recent stock rom for my carrier through odin and as soon as it finished updating its prefect now. Might wait another while to root it now and wait for more devs to jump aboard for more roms
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Click to collapse
I'm on stock, no root.
Hi
I don't know if it may help but i noticed the usb doesn't work when the phone is locked.
I did check 'stay active while charging' in dev parameters and i never got disconnected again.
Sent from my GT-I9505 using xda app-developers app
Tested it out on a fresh copy of Windows 7 and it still continuously disconnect. What gives?
taargaa said:
Hi
I don't know if it may help but i noticed the usb doesn't work when the phone is locked.
I did check 'stay active while charging' in dev parameters and i never got disconnected again.
Sent from my GT-I9505 using xda app-developers app
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Oops, missed your post. Unfortunately, it disconnects regardless of the phone's state.
My friend's S4 was doing the same thing on his desktop. Every time he would try to transfer pics the phone would disconnect after a few files.
I tried different things from reinstalling drivers to trying to only copy over a couple of files at a time, nothing worked.
Finally I plugged his phone into one of the back usb ports and transferred over 2gb with no problem and no disconnects since.
My guess is the S4 is a power hog and some usb ports just don't supply enough juice. Try plugging it in to a usb port that comes off a motherboard. Don't use the front ports or usb hubs. Hope this helps someone.
dirrtpoor said:
My friend's S4 was doing the same thing on his desktop. Every time he would try to transfer pics the phone would disconnect after a few files.
I tried different things from reinstalling drivers to trying to only copy over a couple of files at a time, nothing worked.
Finally I plugged his phone into one of the back usb ports and transferred over 2gb with no problem and no disconnects since.
My guess is the S4 is a power hog and some usb ports just don't supply enough juice. Try plugging it in to a usb port that comes off a motherboard. Don't use the front ports or usb hubs. Hope this helps someone.
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Click to collapse
I've been trying all kinds of different combinations of USB leads, phone settings and ports all morning and was just about getting ready to start a new Olympic sport of S4 hurling when I came across this post and plugged my USB straight into the back of my machine and it finally works!! Thank you dirrtpoor for your input - a simple fix, but nevertheless it worked.:good:
I suppose it makes sense that a quad core 1.9Ghz phone would be a power hog.
It wouldn't work on my home PC whatever I tried. Front or back USB ports.
On my dads PC sometimes it would display OK and other times "usb device has malfunctioned" (didn't try the rear USB port)
On my work PC it works fine on the rear ports.
I was having the same problem a few days ago, but then I reformatted the SD card, now everything seems OK.
Even the stock gallery app works now...?!
Guys I was having the same problem. For the life of me I couldn't figure out why suddenly my S4 wasn't being recognized by my computer. I finally went into developer options and noticed a "USB Debugging - Debugging mode launches when USB is connected" was turned on. I de-selected that, connected my phone and now my computer recognizes it again. I hope that helps guys, it helped me.
Samsung S4 sync problem
mgrisan1 said:
Guys I was having the same problem. For the life of me I couldn't figure out why suddenly my S4 wasn't being recognized by my computer. I finally went into developer options and noticed a "USB Debugging - Debugging mode launches when USB is connected" was turned on. I de-selected that, connected my phone and now my computer recognizes it again. I hope that helps guys, it helped me.
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Click to collapse
This may be laughably obvious but I'm a former Apple user, which has it's own dedicated USB connector, so I forget sometimes with the Samsung S4, which has a standard (looking) micro USB connector that I need a USB cable that is enabled for syncing as well as charging...not all USB cords with micro connectors on the phone end will carry the data because I imagine Samsung has made their phone's connector require a different wiring in the cable.
I was pulling my hair out yesterday trying to figure out why the computer wouldn't see the phone..then looked at the USB cable and realized I'd plugged a non-syncing cable in. I tried the cable that came with the phone and bingo, worked like it was supposed to.
Hope this helps, sometimes it's the little things we overlook that drive us nuts.
Any way to connect in master storage with out root.
Sent from my GT-I9500 using Tapatalk 4
Use a different usb cable and usb port. I know it sounds stupid but there has definitely been phantom problems which were solved this way, even with something as simple as adb commands
i have same problem. trying all the way but always with the same result...

No option to change to file transfer when connected to PC

Good Morning All,
I had a quick question. When I connect my pixel Xl to my Windows 10 pc I get the drop down android system option to change from USB charging to file transfer.
On my Essential when I connect it makes the noise where windows notices it but on my phone I don't have the option to change from charging to file transfer.
I'm sure it is something I am missing but would appreciate any input. I believe it is a driver issue as my other windows 10 laptop recognizes it and I am able to change to the transfer files option.
I checked device manager and it is not showing up under portable devices.
Thanks
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Parakaleo said:
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
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Click to collapse
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
stryker759a said:
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
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Click to collapse
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Parakaleo said:
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
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Click to collapse
Thanks I'm going to try and reinstall the generic driver and see what happens. Strange it works on one laptop but not the other. Gotta love Windows.
Try another usb port
TheDethEgineer said:
Try another usb port
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Click to collapse
It is usbc and only have one.
I plug my pixel in on the same port and it shows up in portable devices. With the essential plugged in my computer makes the noise that it is connected but it does not show up any where in device manager.
I uninstalled the driver with my pixel plugged in and re plugged in the essential still no go. I plugged in the essential and the driver was installed. It is strange as it shows up under my other windows 10 pc just fine.
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
CaptainElwood said:
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
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Click to collapse
Thanks I have one ordered.
bass0324 said:
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
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Click to collapse
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
stryker759a said:
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
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Click to collapse
I also noticed that it didn't work in a USB 2.0 port for me, only in a 3.0 port. And my front facing 3.0 port on my desktop that I use for flash drives didn't work either, so not sure if there is some long cable signal integrity issue there, but USB 3.0 port was the only way I got it recognized via my computer
I did use this USB Device Viewer from Microsoft and found that it is showing up with this error.
Though not sure how I'm supposed to resolve it. https://imgur.com/w1tz12s
It is at least showing that it is connected.
Maybe I'm not understanding but on mine when I plug into PC the pull down menu shows charging and then I tap on that and get a menu that has file transfer and 3 others and I select file transfer. Have you tried that?

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