Database Users

USB on PC not working.. tried everything in threads..

So I can't get my desktop OR laptop running XP Pro 32 to even recognize the phone. As in no audio plays and nothing appears in the system tray. Tried with/without debugging mode, installed the samsung drivers etc. The phone doesn't even show up in device manager at all- not even as something unrecognizable. Its as if the port is dead. The phone does 'ding' though and charge ok so it is receiving power... though nothing at all appears in the android notification tab when connected. Any ideas or anyone know of any apps on the pc or android side to take a closer look at whats happening on the bus?

The only way that I can get it to work is to put it in media mode. It shows up as a media device in Win7. If I put it on, "ask every time" or whatever it doesn't work and in mass storage mode it shows up as two unreadable drives, they are grayed out in Explorer... Basically...don't use the "ask every time" for USB function.
This function seems like such a simple thing, not sure why Samsung has so many issues with it considering they have been making media devices for a long time.
Anyway... do you have access to a newer OS to at least rule that out as a cause. Not saying it shouldn't work with XP 32 but just something to check out.

I was having similar issues at first. I take it adb doesn't work either? Well my fix was to delete my whole Android SDK folder, then I redownloaded it (though I just kept the "tools" folder this time). Then I downloaded "USBDeview" (google it) to delete every USB driver that had to do with android (basically just left the printers, HID, and my Sansa drivers), restarted, then I downloaded the samsung drivers from the thread on here, plugged my phone in and manually pointed the driver search to the drivers.
ADB and Mass Storage has been working fine since. All I can tell you is to keep checking cause there's something you're missing, I also thought to myself "what the heck else can I do?" since I had done each one of those steps previously, but maybe I just had to do them all together. Good luck.

another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue

I couldn't get it to work at first either. I more or less did this.
I plugged in my phone. I did not enable mass storage mode on my phone. Walked away and let my PC think for a while. I came back and I noticed I had two new drives. I then enabled mass storage mode and could connect.
Two of my machines I had to do this. I'm not sure why it wasn't instant, but it just took a bit of patience and walking away from the machine to let it think for a while before I guess it installed the drivers and made its peace with the fact it wasn't the G1 any more.

Say into voice dialer "Open SD card" -> check "Enable USB mass storage". That works if port on PC is OK.

If it's a driver issue, open device manager and uninstall the usb ports. Unplug everything from usb and when you reboot the computer it will automatically reinstall the usb ports.
Sent from my Vibrant

I ran into the same issue. It was a problem with the USB cable I was using. As soon as I tried a different cable it worked fine.

larryccf said:
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
Click to expand...
Click to collapse
I second this, I forgot my sammy cable at work on Friday and on way home stopped at T-Mo and picked up a charger w/cable and realized right away this was just a charging cable as soon as I connected it to my PC. I'm returning the cable back to T-Mo tonight. At least I was able to charge my phone over the weekend.

UPDATE: You guys are right, it is the goddamn cables! I bought an extra wall charger + cable at the t-mobile store and was using that at home. I had left the original in-box cable at work. Tried the cable at work today and now the drives pop up. Still don't appear writeable but I can look into that when I have time, probably the typical driver issue. As far as I can tell those separate cables are power only! $15 for a two wires + dc adapter. Thanks Samsung. Grr.

i suspect the mfgrs have gone to charge only cables to help keep folks from tethering - just a suspicion
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)

FYI....The Rocketfish cables you get from Best Buy do not work. They are only capable of charging.
@larryccf...I don't think certain manufacturers are implementing this on purpose so we can't tether. I think their just being cheap.

Where I got my cables on the cheap! and my problem.
I got my cable at monoprice.com. Check it out that is a 10 foot usb cable for $1.69 and it works for me. They have different lengths and even some colors. Now my Mass Storage issue . . .
My Mass Storage via USB works fine unless I enable "USB Debugging" which one of my apps needs to work. Once debugging is enabled I loss the ability to see my sd card and internal storage on my XP netbook. any ideas????

Same Problem
I have the exact issue, tried many things have'nt found a fix yet. Any help would be greatly appreciated!!!
Thanks,
crx

larryccf said:
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
Click to expand...
Click to collapse
this worked for me Thanks

Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx

crxforya said:
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
Click to expand...
Click to collapse
This is my issue exactly, and I haven't found a fix either. Called T-Mobile and they thought turning off debugging was the only fix I needed.

Most of them, sorry to say are half retarded. They think a data reset is the cure-all

crxforya said:
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
Click to expand...
Click to collapse
Ain't that the truth!

If you are running windows (x86 or x64), it would be wise to install the samsung drivers. I was having this exact problem, but as soon as I installed the drivers from samsung, viola!
I had the latest drivers from google, and they did not work for me.
Here is a link to the thread containing the links to the drivers, thanks to TGA_Gunnman:
http://forum.xda-developers.com/showthread.php?t=728929

[Q] Epic not mounting

I cannot get my epic to mount for ANYTHING! I factory wiped the phone, nope, I used a palm pre usb cable nope, I downloaded the official samsung drivers nope, I plugged the cable into the motherboard on the computer nope, I tried a different computer running windows 7, nope tried a laptop using windows vista, nope. Does anyone know ANY WAY POSSIBLE to get this thing to mount? I selected mass storage and dissabled and enabled usb debugging. Im just not having any luck. It seems that the computer recognizes the phone is connected just cant get to the files on the SD card.

I also spent many hours trying to figure out what the hell was wrong with my Epic, that is, why it would come up as a "malfunction" in Windows when I plugged the USB cable in.
I tried drivers, different restore points, wiping, etc. etc. etc.
To the point... Try a new USB cable. The one packaged with the Epic is junk. As a matter of fact, it worked several times before it crapped out. I have no idea why, but I picked up a new micro USB cable, plugged it in, and the phone was then immediately recognized by my computer to allow mass storage mount.
People who tried the Palm Pre USB cable also had issues for some reason.
IMO, there should be a sticky posted in this board regarding the packaged USB cable, as I encounter this issue quite a bit.

Ok I'll try to find a new one really quick thanks

ugh tried an HTC Mytouch 4g usb cable and that didnt work either. Gonna try a class 4 usb stick and im gonna try puttting all of the files on the computer from the SD card
Edit: Oh wow i cant put the files on the computer duh
Edit: Ok now I'm mad a Class 4 SD card wont connect to the computer thru the epic ughhhh

I'm guessing during this time, you've rebooted the computer a few times? Sometimes, that's all it takes...
Try uninstalling ALL of the USB drivers associated with the Epic, rebooting the computer, then connecting (with debug mode OFF). Windows found and installed the USB drivers for me in just a few seconds when I did this [with the new cable, the first time].
- G

Have u enabled development mode under settings > applications (in your) epic? If not, try that, then plug in cable.
Then pull down the notification bar and it'll give you back the option.. again, if you haven't tried this.

On occasion I have troubles with the Epic mounting/ejecting on a Mac, but the only time I've ever had an issue with it mounting on a PC a different cable solved the problem immediately.

Try a different USB port on your PC. If that doesn't work, try rebooting the PC and the phone.
I had luck with trying different usb ports though

I had this problem as well and:
1. Tried 4 different cables
2. Tried all 4 on all 4 different USB ports
3. Rebooted numerous times
4. Uninstalled/reinstalled drivers
5. Tried 3 different PCs (1 other running 7 and another running Vista)
6. Did 1-4 on all three computers.
OH! and the reason I was so adamant about finding a solution was that I was stuck in Clockwork... due to having messed up an EXT4/RFS/CW2.5/CW3.0 installation... It was MY fault... I screwed up.
The problem was I had been living with the nonmounting problem by simply putting my MicroSD into an adapter and plugging it into my Laptop for file transfers... never expecting to HAVE to ODIN at some time...
Anyway... I ended up coughing up the $100 to Insurance and replacing the phone.
HERE IS MY THEORY: I think what my problem was was that the USB port on the Phone was messed up. I think these USB ports are possibly a hardware fail point and the changing of cables has been a patch on the issue with the port... NOT the cables themselves!
I'm not suggesting that you are there yet since it sounds like you can at least still get the phone to boot up (and aren't stuck in CW) and could still use a work around of putting files on the MicroSD with an adapter...
But I would suggest you don't be as stupid as me and get yourself in a position where ODIN is your only hope.

Yeah, it sounded like a bad USB port to me. Also, FYIY, if you ever have to replace the phone through insurance, tell them that the phone was lost. Either way, it will cost you $100.00 to get a replacement and when it's reported as lost, they will also send you a new battery...

OregonLAN said:
Yeah, it sounded like a bad USB port to me. Also, FYIY, if you ever have to replace the phone through insurance, tell them that the phone was lost. Either way, it will cost you $100.00 to get a replacement and when it's reported as lost, they will also send you a new battery...
Click to expand...
Click to collapse
You don't really think that I sent in a phone that was stuck in CW do you? I don't think that would have worked too well for me.....
Cheers!

Did you end up doing an ODIN restore

Driver Installation Issues

I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.

I even tried to make a virtual Windows XP to try it on a fresh install, but VM won't take unknown USB devices.
I uninstalled all my drivers, even the USB hub drivers, rebooted after the uninstall. No luck.
Before I reinstalled the hub I tried to force XP to the drivers (different ones not the same driver over and over) and now its saying "the file does not contain any information about this device". WTF?!
I'm so confused with this stupid driver that I can't take it anymore. I'm now considering reformatting my computer, but it's not worth it just to root a phone. I'd rather put up with my phone needing a battery pull at least once a day than to lose all my files.

caderyn19 said:
I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
Click to expand...
Click to collapse
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastically.

scream4cheese said:
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastic.
Click to expand...
Click to collapse
I was seriously considering another cable because I read in some other threads pretty much what you just told me, but I guess I was one of those "on the twelth time it finally connects" type of situations. I connected it last night and it worked. Just need to update my SDK stuff, make sure I have all my info for SuperOneClick, and cross my fingers lol!
Thank you for your advice. If it stops working I'm gettilng a new cable.
[EDIT] and it stopped working... I knew I should've just rooted when I had it connected, but I wanted to back my stuff up. Looks like I'm getting a new cable lol.
Sent from my SPH-M910 using Tapatalk
[EDIT] You were totally right! It's the cable. I got a Belkin for $15 at Target. I plugged it in and immediately Windows 7 Pro 32-bit detected the drivers, the handset, and installed it. Now time for rooting

I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk

GreyCelt said:
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
Click to expand...
Click to collapse
I actually have had no problems (on my Win7 PC) since the install. As for my XP computer, I just gave up on trying to get it to work. Try completely uninstalling every instance of the Samsung programs (I went through my registry *dangerous*) and all things Android and reboot to a fresh power cycle (like with the phone) so Windows can update all its important files reguarding the driver removal. Then install and THEN plugin.
It literally randomly worked for me. I had the drivers installed properly, but the charging cord gave me "bad driver install". I didn't change a thing and plugged in wth the Belkin and was good to go.
Hope you can get it working! I know the anticipation of phone modding, and I love it! Lol!
Sent from my SPH-M910 using Tapatalk

Ditto, ditto and ditto! I have the same thing with my intercept, except I started on win7/64, could not get anything going. Then created an XP VM - over my dead body - no go.
Using the same cable, if I plug in my Captivate, everything comes up.
For you guys, when you bought a different cable, what did you buy? micro-to-micro USB? Or something else?
J

I usually use the cables that came with my HTC phones. Also I have better luck if I reboot the phone prior to connecting it to the PC.

Computer not detecting phone through USB at all!

Argh, I am pulling my hair out trying to solve this! When I connect my phone through USB to my computer my phone detects the connection but my computer doesn't respond at all! I bought the phone used and it is already rooted but is using a pretty old rom and I wanted to upgrade it. It is currently running "Kernel version: 2.6.32.9 [email protected] #4".
Things I have tried:
Using different USB settings on the phone (Kies, mass storage, ask on connection)
USB debugging mode
Different USB cables
Different computers
Cleaning the micro usb port on the phone
Formatting SD card
wide data/factory reset
Nothing seems to accomplish anything, it still reacts in the same way.
Any help would be greatly appreciated!

The ROM shouldn't count.
First of all, has it ever worked? I just presume you're running on win7: did you installed the drivers as specified in several different tutorials on this forum?
What kind of connection are you trying to establish? tether, usb, kies, other? have you tried any combination possible?

I just got the phone a couple days ago, I have not managed to get it to be detected by anything yet. I have tried it on a couple Win 7 boxes and also a Vista laptop. I am currently downloading Ubuntu just to rule out the OS factor. I have just been using Kies to install drivers although after reading your post I found this thread:
http://forum.xda-developers.com/showthread.php?t=961956
I'll try that and post results if that is what you mean? I have been trying to establish basically any connection at all for the ultimate goal of getting Odin to actually detect the phone so I can flash it with ClockworkMod Recovery and then an ICS rom. The phone detects the USB cable fine and starts charging and puts the phone into whatever mode I want (kies, mass storage, etc.) but the computer has yet to give any indication that anything is connected to it.

Try with the drivers, but be also sure to enable usb debugging to be able to select a different usb sharing when inserting the cable in case you haven't already.

The drivers installation didn't make any difference and I've tried USB debugging and all 3 connection modes (Kies, mass storage and media player), none of which exhibit any response from the PC.
Edit: Posting from Ubuntu now, same exact thing. Phone detects USB connection, and it doesn't matter which of the connection options I choose as the PC doesn't give any indication that anything has been connected to it.

That's really weird. Does Odin3 (which presumably works at a lower level) sees anything if you put the phone in download mode? ) this way you should be probably able to upgrade somehow.
Sent from my galaxys using XDA App

No unfortunately there is no response from the computer or Odin3 when the phone is in download mode and connected through USB.

that's odd and maybe that's not good at all.
I'm starting to think the problem could be hardware related, especially in a situation where odin can't see the phone in download mode (i.e. no software layer is interfering).
Is there any glaring damage/scratch/missing parts on the usb port?
Sincerely, if I could return it I would try that at this point.
Unless someone else has got anything else to try.

I'll take a good look at it under a scope when I go to work on Monday I guess. Thanks for your input, I'll try to update if I find out anything else!

So I took a look at the port under a scope today and discovered that one of the pins (the middle one) in the micro usb port on the phone seems to be completely gone! Not sure what each pin does but I'm assuming that one is probably used to communicate to whatever the phone is connected to...
Luckily I have access to a parts phone that I can take apart for a replacement port so probably tomorrow I will attempt surgery on the phone! Will report back with further progress after I have done so.

Well I'm happy to report that that was definitely the problem! I replaced the micro USB port on the phone today during my lunch break, put the phone back together and plugged it into a PC here. It immediately detected the phone so I'm pretty happy! Guess I'll be trying out some ICS roms tonight when I get home!

that's great, glad you managed you fix this yourself, well done and enjoy your SGS

Cant connect samsung S1 to PC

Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help

have you tried put yoy're phone in depurating mode?

I guess yo mean Debugging mode, as I couldn't found Depurating anywhere. Have selected it and the same effect

HI
I had the same problem after getting nowhere with it, for some reason and I don"t know why, I put it in download mode and then connected it to odin and my PC found it I then disconected it and its been fine eversince.
Jim

#Samsung Kies always makes problems on Windows x64 !
##I would recommend, if you got 32-Bit Computer, to use that ;-)
#If you Want just flash over Odin, then is this driver package enough
##[Link]--http://download2us.softpedia.com/dl/85b009d47a0940e89eee2297a531d100/4f577870/300141878/drivers/mobile/SAMSUNG_USB_Driver_for_Mobile_Phones_1.4.8.0.exe
#The Package is also enough for If you want just to connect to mass Storage (Phone's SD Card)
Don't Forget to Thanks, if it was useful for you!
_______________________________________________

Hi there.
By direct connection you mean the USB Mass Storage mode, right?
It might be some weird, random problem with the samsung system drivers. I used to have such problems about two years ago, back in the days of Froyo. Have you tried re-installing them? There was a link to proper drivers file in one ICS installation tutorial, and those drivers can be downloaded here. If you go about trying this method, lemme know if it worked.
Cheers.
PS: Unlike diklooc there suggested, do not never EVER go back to x86 OS. That's the worst advice. Kapisch?

Did you check your usb port in System ?
Sometimes it stuck with another lastest device

Hi,
have tried everything, and finally only in a WinXP32 could be abble to get the error shown on the file atached.
But nothing (warnings) come up in Device Manager
Unninstalled everything (kies) and tried to install only the driver and nothing happens.
Should I try to mount it on a linux?
or is it dead?
thanks

i have this problem too
wat chan I do???
my sgs can not connect to my PC

This may help...
Hi there - I don't have the same phone as you, but I did encounter the exact same problem. I've been searching around and it looks like the most common fix was to simply replace the cable. I don't know what kind of cable you have, but my phone (a Samsung Focus i917) uses a mini-usb connector. I found that my Amazon Kindle used the same connector.
When I was using the Samsung cable, I'd get intermittent connects and charge power. The OS would report unknown device. When I switched computer's = same result. I switched to my Kindle cable and the computer instantly recognized the device and installed the drivers. After 12 hours of troubleshooting, factory resetting my phone (blah - lost everything) it turned out to be the cable. I know that this isn't an easy troubleshooting step for most people, because who has an extra cable? I just got lucky that my Kindle uses the same connector. I'm now suspecting (due to the prevalence of this connectivity problem coming from people with Samsung phones - there are a LOT of reported issues) that there is probably a Samsung cable problem in general.
Good luck with your phone.

try
try select mass strong ...

Tips and unlock advice.
nasdriver said:
Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help
Click to expand...
Click to collapse
Nasdriver, I currently have a similar problem but mine is related with Samsung Kies as I can't get either my older SGS1 or my newer Samsung Nexus to get recognized by Kies. I also suspected the cable thing and even read it could be a USB port issue but neither of them was my problem (I have 3 cables and 8 ports on 2 computers that result in the same thing). I can connect other devices with the same cables and they work, so I suspect my problem is focused around the Samsung device drivers.
My advice is if you can go in a systematic manner, first focus on the cable (easiest to replace), if you get the same results with a new cable, then focus on the USB physical port, clean it with some Isopropyl alcohol, if the port works for other devices (camera, other phones, etc..) on the same cable but not with the SGS, then try reinstalling the samsung device drivers.
Oh, and if you want to unlock your phone, the EASY way is to download the Galaxy S Unlock application from the Android market (no affiliation) it's free (but the developer does accept donations) and it WORKS. I won't bore you with my 3 week journey trying to unlock my Bell SGS phone here in Canada, had I found this app first I would have done it in less then 2 min saved myself a LOT of frustration.
Good luck