Database Users

HELP!! Screen blotches

Hi guys,
Ok so on my HD2 there are some wierd blotches permenantly on my screen. Don't get all hilarious and say they are finger prints
They are about and inch up from the bottom and are brighter than the rest of the screen. They show up best when the screen is white like when writing an email, texts, documents etc. But they are there all the time. Two big blotches brighter than the rest of the screen.
Is this reason to call in the pros to take a look? It has to be something wrong with the device.
BTW...never dropped it, pressed the screen too hard etc, very well looked after.
ANY ADVICE???

Yea I have this too, must be from an impact with the screen somehow surely?

re blotches
Redeyedrichard said:
Hi guys,
Ok so on my HD2 there are some wierd blotches permenantly on my screen. Don't get all hilarious and say they are finger prints
They are about and inch up from the bottom and are brighter than the rest of the screen. They show up best when the screen is white like when writing an email, texts, documents etc. But they are there all the time. Two big blotches brighter than the rest of the screen.
Is this reason to call in the pros to take a look? It has to be something wrong with the device.
BTW...never dropped it, pressed the screen too hard etc, very well looked after.
ANY ADVICE???
Click to expand...
Click to collapse
i think this is a recognized defect and not caused by mishandling of the phone.
i've personally seen these blotches on 2 hd2s (and read about others). the first i bought on ebay and returned to the seller as he had not disclosed them but the second i sent back to htc and they replaced the screen under warranty. the unbranded version of the hd2 has a 2 year transferable warranty and you don't even need a sales invoice. they also pay carriage both ways and usually turn repairs around in 7 working days (altho it's £12 to get it back if they decide that the defect isn't covered by the guarantee).
i'd send yours back.

how/who did you send to in HTC - do you have a link?
Many thanks

Mine developed a white 'spot' most visible when on a white page. I went to the htc website and looked up service/repair. They needed an invoice (I printed a paypal page) and offered to collect my phone, or said I could send in myself. I sent in to speed up the process -cost a couple pound. They replaced the screen and returned without charge. Only took around 5 days to turn it around. Great service in my opinion.

Slight Screen Discoloration

I've noticed some slight screen discoloration on my LG G2. The discoloration is about half way down on the left side of the screen. It's a very slight yellow crescent shape of discoloration. It looks similar to the discoloration my iPhone 4 experienced. Has anyone seen this issue with the G2 screens?
I contacted Verizon and they are overnighting me a warranty replacement. They also reached out to LG, who claimed this is not a known issue with the device. I just wanted to make you guys aware, as well as see if anyone else has experienced this. I'm not too familiar with LCD technology, what could be causing this discoloration?
Unfortunately I cannot post pictures because I am a new member, but I wish I was able to show you all what I'm talking about. It is VERY minor, however, I can still see it an it is bothersome to me. I figured I should have it replaced considering it's no charge to me and I don't want it spread... if that's even possible?

I'm starting to question whether or not I want to accept the most likely refurbished phone Verizon is sending me. It seems the yellow has faded slightly, although it becomes more present when the screen is on for longer periods of time. I guess I just have an irrational fear of getting refurbished electronics, like there's going to be something wrong with it or it'll develop problems down the line. I guess I should just take the refurbished phone and call it good enough, this way I don't keep looking for the yellow discoloration every time I use my phone... yea, I'm that neurotic about perfection.

Screen Discoloration
My LG G2 has a similar discoloration, orange in color, on the right edge near the top. I have a replacement on the way.
I don't have a screen protector or a case on my phone. No water/moisture exposure, no drops, no extreme temperatures, etc.
Any idea what might be the cause?

I've got the exact same problem I tried seeing if doing a normal restart of the phone would help which hasn't and it doesn't appear in screenshots and it's also happened recently about 1/2 way down

I'm on my third G2 (in 9 months) with this problem. Few of the staff in the Verizon stores have ever seen or heard of this problem.
I'm probably going to change to a different phone.

Screen Defect - "Bubble" under glass [Pic]

I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?

Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !

I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones

I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.

One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.

Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.

Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!

I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.

My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app

I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!

I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.

This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.

My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin

No bubbles for me.
Greatins

Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...

The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.

How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.

I think i have one. Has any one had a replacement from Samsung?

Inspect your edge

A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.

Pixelguy said:
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Click to expand...
Click to collapse
I can attest to this as I'm about to take the second one back this week. The problem is that it is difficult to do at these stores due to lighting. The first one I return as there was a small (miniscule) circle on the glass, otherwise the phone was perfect (In hindsight I wish I kept that unit). The second unit has a screen that I'm not sure how it made on the phone as it should have been rejected. Top and bottom has green tint, left side had purple tint and top right has the dusty/dirty section that you can clearly see on web browser when reading. Now, the VZW store was extremely nice and agreed to replace my first one with no issues. I'm going back to take the second one back this week.
The issue is with lighting at store and everything is cranked up. Tough to see screen issues on that type of brightness. I can't stand screens that aren't uniform and calibrated, and after reading about Amoled this weekend, I'm not expecting much. I'm hoping third time is the charm, but in all honesty I may just give up on this phone, as I don't really have the time to go back and forth to store every week to play the exchange lottery.

definitely no hardware problems here..

I smell what you're cooking! Typical company issues
Anyways, got mine S6 EDGE and I'm in love with it. I did not check everything, but it seems to be fine. But I have a question for you :
It is normal that the speakers are a little bit (I don't know how to describe this)...rustled, when I have the uppermost volume?

After reading this I thoroughly inspected mine. I guess I got lucky. Verizon 64GB White one and I don't see any issues at all. Sorry to hear you guys are running into issues though :/

T-Mobile 64GB Sapphire BLUE here. As far as I can tell, no defects. It almost sounds like initial batches had/has all the issues, but that's a small sample size. Personally haven't run into any thing related to: straight-from-box screen scratches, screen rotation issues, or color variances.
Only thing I wish it had was a little less sensitivity right above the home button... I keep hitting the area on top of the home button first, and then the button itself.

As for the speaker quality Its hard to tell really because it could be your cell connection affecting the sound quality as well, the problem I had was that no matter who I called it sounded like there with something going "zzzzzttz" "zzttz" as they spoke! As far as I'm aware the sound quality is actually pretty good cranked up full!
Come to think of it the first one I was given also had more of a yellow tint to the whites than the one I have now... Maybe a placebo effect but still something worth mentioning!

Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)

Mucky2 said:
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Click to expand...
Click to collapse
Depends on what you mean by normal. Around 30% of people here have reported the scratches.
You all should check for screen non-uniformity. A portion of your screen might be pinker than normal.

Here are pictures I took of my screen. I have a sliver of pink tint at the top and some pink tint at the bottom part. Grays also appear brighter at the bottom part of the screen.
Should I have it changed or this is above average for a s-amoled screen?
Here's the imgur link -> http://imgur.com/a/BMBXt

Galaxt s8+ with black spot

I am one of many with the black spot on the edge of the screen. Do a quick search and you will see this is a prevalent issue. Samsung's solution? Send the phone in for service and be without your device for seven business days. This is unacceptable. I guess quality continues to dog samsung. I have to admit though, I have seen others with much larger spots.