Database Users

2nd transformer and now backlight issues

This is the second transformer I have purchased, received directly from amazon not even a reseller... This one the box has nasty finger smudges all over it and looks as if the box had been opened... but
Anyways... The issue being with this one is that (4) of the backlights are visable at all screen brightnesses. I did not have this issue on the other one I had (screen was flickering like short in the unit somewhere, so decided to return and order new one seeing as it would be faster then RMA)
Not sure if this is normal or if this is another reason to return this device as it seems like quality control seems to be an issue with this product.
Just seems annoying that is what I focus on all the time and not sure if this is normal or if I got yet another defective unit...
Please let me know if yours looks like this otherwise I believe I am returning this one and ordering another. This is unacceptable to me.

I just recieved another transformer from amazon today too. I sent the other one back and purchased this one. Both of the transformers have the same light bleeding like what you have. The one i just recieved today has a lil more light bleeding than the one i sent back. I'm keeping this one. Not going to send it back anymore.

That looks pretty bad. I have some backlight bleeding, but I have to go out of my way to see it (max out the brightness in a dark room).

Here is a picture of mine. And this is basically the worst possible combinations of maximum brightness, completely dark room, and solid black wallpaper.
The light bleed is only a little noticeable on the lower left side and maybe a bit in the upper right. But what is annoying me is if you look closely there is a small light color blotch in the middle lower area of the screen. Argh!
This is the second Transformer I had and the second one with some really odd screen defect.

already requested to ship back to amazon... this sucks!!! but when trying to watch a movie the bleed is horrible.
I wish my original one from walmart didn't have a short in the screen (as you moved it the screen would turn on and off) because that one was otherwise perfect 100% no screen bleeding even on 100% brightness!

Ravynmagi said:
Here is a picture of mine. And this is basically the worst possible combinations of maximum brightness, completely dark room, and solid black wallpaper.
The light bleed is only a little noticeable on the lower left side and maybe a bit in the upper right. But what is annoying me is if you look closely there is a small light color blotch in the middle lower area of the screen. Argh!
This is the second Transformer I had and the second one with some really odd screen defect.
Click to expand...
Click to collapse
I'd return that. That looks horrid. You pay for something and expect to be flawless. Now I mean if this was on display and someone tried to sell you it, you wouldn't have bought it if it came with that flaw now would you.

Yeah, I'm going to return mine. I bought it from a local Fry's Electronics and I got about 10 more days left to do the return. And they don't have anything in stock to exchange with.
I'm still struggling with if I want to exchange or get a refund and buy something else instead. Need a few more days to think it over (and maybe a look at a few more Galaxy Tab 10.1 reviews).

Ravynmagi said:
Yeah, I'm going to return mine. I bought it from a local Fry's Electronics and I got about 10 more days left to do the return. And they don't have anything in stock to exchange with.
I'm still struggling with if I want to exchange or get a refund and buy something else instead. Need a few more days to think it over (and maybe a look at a few more Galaxy Tab 10.1 reviews).
Click to expand...
Click to collapse
Nothing will be 100% problem free... just look at the ipad 2 screen issues... the transformer and its dock are a 1, 2 punch... and they said for any future transformer line the keyboard dock will fit, thats a +

Thremix said:
Nothing will be 100% problem free... just look at the ipad 2 screen issues... the transformer and its dock are a 1, 2 punch... and they said for any future transformer line the keyboard dock will fit, thats a +
Click to expand...
Click to collapse
I understand. But it seems like my odds of getting a defect free tablet may be higher with some manufactures than others.
My iPad was perfectly fine, first try. I've had two Xooms, both were perfect pieces of hardware (just too heavy and too expensive). My luck hasn't been as good with ASUS though.
Problem is both of the tablets I want seem to have manufacturing problems. I like the Galaxy Tab 10.1 too (though the lack of micro SD is why I bought the Transformer). But even Samsung seems to be having manufacturing problems with theirs too. Seems like far too many Google IO owners have their glass popping out of their bezel. Ugh. And it's looking like the production Wifi model has this issue too.

Well i deliberately wasnt lookig for issues and i can say the bleed is worse on the tf than my ipad 2. Also, of all sites, this forum craaaaaawls on it. Laggy as hell

XDA seems to really hate Android browsers. Haha. Opera Mini works MUCH better here though.

I thought I'd post a sample of the light bleed vs iPad 2. Both at 100% which frankly I'd never use this dark. However, the other shot is 50%.
I kept them small rather than two megs each. IMHO neither is acceptable at the price point. The tf changes with pressure the iPad 2 doesn't. The transformer is worse.
I have bad luck with screens. Also there are about ten stuck pixels seen on a black screen, I'm sure more if I run the color range.
Would you keep it? Don't think I will be. :/ and the iPad is getting exchanged.

O.K. mine issues:
Light bleeds on bottom right and right side of screen (on bottom left there is not such bleed as on picture this is kind of photo rendering issue)
http://img820.imageshack.us/img820/7805/32268220.jpg
Two defective spots of pixels on dark screen only
http://img851.imageshack.us/img851/3120/22912128.jpg
Zoomed defective pixels..
http://img812.imageshack.us/img812/7434/72512206.jpg
But I notice this in only %1 in my daily use, because I am not using it in dark room on dark screen at full brightness
What bothers me more is speaker disbalance (right is normal left is only 30% as loud as right). But if I have to wait for RMA I won`t take it to RMA because I just love it too much and don`t want to wait for stupid RMA.. Maybe I will give it to RMA after 23 months (in Lithuania there is 2 Year warranty)
BTW I contacted seller and waiting for answer and if they will not exchange it i will live with these issues
P.S. speaker test:

yah i noticed thatpressure on the back increasesthe bleeding but my photo was with no pressure. And dam this site lags on this transformer.
Still returning...sadly

just received my 3rd one in today. few dead pixels throughout the screen and then one big area that is washed out about the size of my thumb.
amazon refused to exchange this one and now says i have to go through asus. BULLSH**

i have to return mine due to the backlight as well, its got a bleed that seems like its getting worse every day.
also from amazon! i really dont want to send it back either

h00ligan said:
Well i deliberately wasnt lookig for issues and i can say the bleed is worse on the tf than my ipad 2. Also, of all sites, this forum craaaaaawls on it. Laggy as hell
Click to expand...
Click to collapse
If you go to the bottom of the page on this site there is a arrow down box that says XDA 2010, switch it to XDA Classic and the website runs really smooth then.

thanks!
Sent from my Transformer TF101 using Tapatalk

this is exactly how my current (3rd) is. the other two had bleed, but not as defined as this one's is. the others were more diffused.
Spider210 said:
This is the second transformer I have purchased, received directly from amazon not even a reseller... This one the box has nasty finger smudges all over it and looks as if the box had been opened... but
Anyways... The issue being with this one is that (4) of the backlights are visable at all screen brightnesses. I did not have this issue on the other one I had (screen was flickering like short in the unit somewhere, so decided to return and order new one seeing as it would be faster then RMA)
Not sure if this is normal or if this is another reason to return this device as it seems like quality control seems to be an issue with this product.
Just seems annoying that is what I focus on all the time and not sure if this is normal or if I got yet another defective unit...
Please let me know if yours looks like this otherwise I believe I am returning this one and ordering another. This is unacceptable to me.
Click to expand...
Click to collapse

yah returned the 3rd one. amazon refuses to send me another one. says its likely to be DOA based on my past experience... wtf...

[Q] Does the perfect (manufactured) TF101 Exist?

Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!

ria_drizzt said:
Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!
Click to expand...
Click to collapse
Don't exchange right away. Wait till the last minute (of your return period) so you'll get the latest batch.

You know it is a file config fix for the speakers? You may be kicking yourself if that was your only problem and you now have one with lightbleed!

Paradaz, I found that out after sending it back to Amazon. :-(
I am kicking myself and doing it pretty hard.
I also found out I get the pleasure of paying shipping costs because I bought my second one through Newegg (Amazon was out so could only refund at the time).
I have decided the screen separation is making me too nervous, so here's to hoping the 3rd time is a charm.

Mine should arrive tomorrow or Tuesday I bought it through Wal-Mart .com. I'll report back if I see any issues mentioned. These things are selling like hot cakes though, it pretty amazing.

Mine should show up from Amazon tomorrow and I am all paranoid by everyone having issues so either I will be back and sobbing about it or I might not be heard from for a week.

I got my third from New Egg a week or so ago and so far it is virtually flawless. I say virtually because there is the tiniest bit of light bleed along the bottom but it is so slight that its unnoticeable unless pointed out (even on a black screen).

I'm on number 3 also. build is tighter than the other 2, but the first was tight in the beginning too. still has bleed and speaker balance issues. I've done the tweaks and used volume+. my only fear is blowing a speaker now.
hoping I have a keeper this time.

Mine seems perfect to me. I must be one of the rare lucky ones.
Sent from my Transformer TF101 using Tapatalk

No issues here, have owned my TF for a week now.
-No random SODs
-No light bleed
-No speaker issues
-No touch response problems
-No creaky bezel issues
Guess I lucked out?

Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner an inch below the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears clearly against certain backgrounds. When I ran a pixel test, there was a black dot about the size of a pin point against bright blue backgrounds in that spot. Very hard to notice against other colors.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?

Pisugtooq said:
the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
Click to expand...
Click to collapse
lol when i read that i laughed hard

had a scare with mine, couldnt recharge it. But I was rooted, maybe it had something to do with it. The charger itself might have had a problem, but its ok now. Everything else is perfect. I've had mine for almost 3 weeks and it still works flawlessly. I show everyone my device and they are amazed

Pisugtooq said:
Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner an inch below the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears clearly against certain backgrounds. When I ran a pixel test, there was a black dot about the size of a pin point against bright blue backgrounds in that spot. Very hard to notice against other colors.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?
Click to expand...
Click to collapse
I would return this in an instant. The dust and stuck pixel would drive me insane!

Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner by the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears against certain backgrounds. However, when I run a pixel test, it is visible against certain backgrounds.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?

hauj0bb said:
No issues here, have owned my TF for a week now.
-No random SODs
-No light bleed
-No speaker issues
-No touch response problems
-No creaky bezel issues
Guess I lucked out?
Click to expand...
Click to collapse
Mine too, and I'll add no battery drain issue.
Sent from my Transformer TF101 using XDA Premium App

madsquabbles said:
I'm on number 3 also. build is tighter than the other 2, but the first was tight in the beginning too. still has bleed and speaker balance issues. I've done the tweaks and used volume+. my only fear is blowing a speaker now.
hoping I have a keeper this time.
Click to expand...
Click to collapse
I'm on number 4. Just got another 1 replacement from amazon yesterday, the build quality got better from the last 2 i got but this new 1 has worse light bleeding out of the 4 i got. I'm still thinking if i should keep the 3rd one i got and return the new one i just got from amazon or just return everything and get the samsung. Hard decision because i really like the transformer but the light bleeding is kind of annoying

ria_drizzt said:
Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!
Click to expand...
Click to collapse
I've received two units that I've opened (the others were sold unopened).
Both units have no issues beyond *extremely* minimal light bleed that is normal on any tablet screen, and not obtrusive in the least. One has a very slight gap at one short point in the bezel, barely twice the width of a human hair, if that.
You'd have to be beyond OCD to be unhappy with build quality on either of my tabs. And I didn't return any to get them.
But frankly I think plenty of people *are* beyond OCD, and expect a level of perfection that's simply not realistic.

It seems to be quite an issue, with the defected hardware. my came with a problematic power button which got worse with every use. now I can't lock/unlock the screen, can't turn it off and If I do manage to turn it off the only way to boot it would be to connect it to power. Today hopefully I will get it replaced.

Mine is perfect. I had a light cracking on the right side the first weeks, but it is gone now. I am very happy with my transformer. Browser scrolling could be better .
Nothing to complain.

Dark patch on screen

Has anybody else noticed a dark patch on the edge of their screen? Along the top side of my screen, I can see it going off white when browsing a website in portrait mode for example.
It's like the back light isn't working properly there or something. Anybody else got this, should I get a replacement?
It's not hugely visible but it's noticeable on a white screen at any brightness level

Idk, it's up to you. I have light bleed in my right hand corner that is always visible, unless your in a well lit room on 0% brightness. I can't decide whether or not I want to send mine back though because of how common these backlighting issues seem to be.

Yeah. Mine is flawless otherwise. Its so barely noticeable I think I'll just get used to it.

Same ha ha, other people can't even spot it when i point it out to them on auto-brightness.

Yes, I noticed mine right away, but like others have said, its hardly noticeable. It doesn't bother me at all...
Sent from my Nexus 10 baby!

Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.

Same issue for me as well
jtown said:
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Click to expand...
Click to collapse
I had the same issue with my first unit, did RMA and got second one. Second one had the exact same issue. Finally decided to get refund. The play store customer support said that there were few people reporting it already. This might be a design issue as well- the way device is tapered differently at the edges(backlight might not be aligned properly), two strong magnets near camera etc. Just speculating.

Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.

boominski said:
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
Click to expand...
Click to collapse
Keep us posted on the replacement device!

Same problem here. I received my Nexus 10 yesterday and notice dimming primarily (exclusively?) along the long edges. While reading a web page with a white background in portrait mode I found myself wondering if chrome was adding a gradient to the edges for some stylistic effect, but realized that made no sense. I observed the same problem with Firefox, and then I installed a screen testing app and observed the dimming with a solid white screen.
It sounds like this is probably a manufacturing/design error. Now I have to decide whether it's worth the rigmarole of exchanging the device, probably to no effect. I guess this is the risk you take when purchasing a device sight-unseen.

If you bought it from a store it would still be unseen, since it would be in the box. I had the same problem with the iPad 3. It took me three exchanges to get one with an acceptable screen. All of them had dark, blotchy, yellow patches. By all accounts it's due to the adhesive glue they use. We shall see what the replacement brings. Order is currently at the 'pending' stage.

I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD

I don't have a dark patch on mine, I just received it yesterday.

boominski said:
If you bought it from a store it would still be unseen.
Click to expand...
Click to collapse
To clarify, I meant that I'd never had the opportunity to use *any* Nexus 10 in person. Had I done so, and noticed the dim edge, it would have at least raised the possibility that there was a design or manufacturing issue.
Speaking of which, I examined an in-store Nook HD+ display unit yesterday and what do you know: it had the same dim edge issue.
By the way, where did you hear about the adhesive glue explanation?

jmcharles said:
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
"Right side" doesn't really tell us anything haha.

eallan said:
"Right side" doesn't really tell us anything haha.
Click to expand...
Click to collapse
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD

jmcharles said:
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Mine has--I assume--the same dimness along the entire length starting about 1/4" from the bezel along the "top" camera edge. It is actually somewhat distracting when reading a book in portrait mode. If I flip the screen around so that the dimness is on the left edge, for some reason I find it much less annoying. Unsure if this is a warranty replacement issue though. I haven't found another Nexus10 to see in person yet.

deisner said:
By the way, where did you hear about the adhesive glue explanation?
Click to expand...
Click to collapse
It was all over the iPad forums when the iPad3 came out. Plenty of people with dodgy screens. Some reported success in leaving brightness turned up to max and plugged in for 24hrs etc to dry. But may have been placebo. It could also be an entirely different cause other than adhesive. After all, what do I know? In any case, mine's heading back, but the replacement is still stuck on 'pending'

I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.

deisner said:
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
Click to expand...
Click to collapse
I would love it if you would come back and post if the replacement has or does not have the issue.

Screen Defect - "Bubble" under glass [Pic]

I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?

Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !

I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones

I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.

One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.

Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.

Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
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I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
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Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!

I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.

My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app

I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
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Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!

I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.

This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.

My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin

No bubbles for me.
Greatins

Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...

The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.

How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.

I think i have one. Has any one had a replacement from Samsung?

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..

not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|

TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
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I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.

People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk

StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
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The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.

I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.

After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk

Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.