Screen Defect - "Bubble" under glass [Pic] - Galaxy S6 Edge General

I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?

Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !

I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones

I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.

One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.

Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.

Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!

I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.

My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app

I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.

helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!

I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.

This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.

My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin

No bubbles for me.
Greatins

Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...

The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.

How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.

I think i have one. Has any one had a replacement from Samsung?

Related

Dark patch on screen

Has anybody else noticed a dark patch on the edge of their screen? Along the top side of my screen, I can see it going off white when browsing a website in portrait mode for example.
It's like the back light isn't working properly there or something. Anybody else got this, should I get a replacement?
It's not hugely visible but it's noticeable on a white screen at any brightness level
Idk, it's up to you. I have light bleed in my right hand corner that is always visible, unless your in a well lit room on 0% brightness. I can't decide whether or not I want to send mine back though because of how common these backlighting issues seem to be.
Yeah. Mine is flawless otherwise. Its so barely noticeable I think I'll just get used to it.
Same ha ha, other people can't even spot it when i point it out to them on auto-brightness.
Yes, I noticed mine right away, but like others have said, its hardly noticeable. It doesn't bother me at all...
Sent from my Nexus 10 baby!
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Same issue for me as well
jtown said:
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Click to expand...
Click to collapse
I had the same issue with my first unit, did RMA and got second one. Second one had the exact same issue. Finally decided to get refund. The play store customer support said that there were few people reporting it already. This might be a design issue as well- the way device is tapered differently at the edges(backlight might not be aligned properly), two strong magnets near camera etc. Just speculating.
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
boominski said:
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
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Click to collapse
Keep us posted on the replacement device!
Same problem here. I received my Nexus 10 yesterday and notice dimming primarily (exclusively?) along the long edges. While reading a web page with a white background in portrait mode I found myself wondering if chrome was adding a gradient to the edges for some stylistic effect, but realized that made no sense. I observed the same problem with Firefox, and then I installed a screen testing app and observed the dimming with a solid white screen.
It sounds like this is probably a manufacturing/design error. Now I have to decide whether it's worth the rigmarole of exchanging the device, probably to no effect. I guess this is the risk you take when purchasing a device sight-unseen.
If you bought it from a store it would still be unseen, since it would be in the box. I had the same problem with the iPad 3. It took me three exchanges to get one with an acceptable screen. All of them had dark, blotchy, yellow patches. By all accounts it's due to the adhesive glue they use. We shall see what the replacement brings. Order is currently at the 'pending' stage.
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
I don't have a dark patch on mine, I just received it yesterday.
boominski said:
If you bought it from a store it would still be unseen.
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Click to collapse
To clarify, I meant that I'd never had the opportunity to use *any* Nexus 10 in person. Had I done so, and noticed the dim edge, it would have at least raised the possibility that there was a design or manufacturing issue.
Speaking of which, I examined an in-store Nook HD+ display unit yesterday and what do you know: it had the same dim edge issue.
By the way, where did you hear about the adhesive glue explanation?
jmcharles said:
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
"Right side" doesn't really tell us anything haha.
eallan said:
"Right side" doesn't really tell us anything haha.
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Click to collapse
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
jmcharles said:
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Mine has--I assume--the same dimness along the entire length starting about 1/4" from the bezel along the "top" camera edge. It is actually somewhat distracting when reading a book in portrait mode. If I flip the screen around so that the dimness is on the left edge, for some reason I find it much less annoying. Unsure if this is a warranty replacement issue though. I haven't found another Nexus10 to see in person yet.
deisner said:
By the way, where did you hear about the adhesive glue explanation?
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Click to collapse
It was all over the iPad forums when the iPad3 came out. Plenty of people with dodgy screens. Some reported success in leaving brightness turned up to max and plugged in for 24hrs etc to dry. But may have been placebo. It could also be an entirely different cause other than adhesive. After all, what do I know? In any case, mine's heading back, but the replacement is still stuck on 'pending'
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
deisner said:
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
Click to expand...
Click to collapse
I would love it if you would come back and post if the replacement has or does not have the issue.

half of the screen has pink shading :(

As always, every samsung device I have owned except note 2 has screen issues. Im starting to hate this amoled tech. I had 3 s4's and everyone of them has this pink shade in some part of the screen. Now this note 3 has the same issue actually its worse. I think I need to get rid of this and buy a phone with lcd screen.
Anyone noticing the same issue or am I getting realy bad luck?
Scorbion said:
As always, every samsung device I have owned except note 2 has screen issues. Im starting to hate this amoled tech. I had 3 s4's and everyone of them has this pink shade in some part of the screen. Now this note 3 has the same issue actually its worse. I think I need to get rid of this and buy a phone with lcd screen.
Anyone noticing the same issue or am I getting realy bad luck?
Click to expand...
Click to collapse
get your phone exchange or refunded asap!
it sound more like a defect than a feature.
LCD also has issues.
Mine had a cream tint over 2/3 of the screen, which was not to obvious until browsing certain forums, where you'd scroll a message up and it would noticeably change color.
I took mine back to the store for exchange, and despite showing them what looked obvious to my eyes, they just couldn't apparently see it... Luckily, they where kind enough to order a new one and exchange it anyway, so will see how the new one does on Tuesday.
Some people are blind to such things, my One X had the yellow spots, so sent that in, and the replacement was much better, to they point I could easily live with it.. My two nexus 7s are fine, and every other Samsung device in their store looked good enough that I'd be happy, so I feel justified in getting an exchange...
I sold mine and bought another, lost about 50$ . Newer one has yellow hue or tint in right bottom cornor in whites and grays. I deserve this I guess, I didnt learn my lesson.
Scorbion said:
I sold mine and bought another, lost about 50$ . Newer one has yellow hue or tint in right bottom cornor in whites and grays. I deserve this I guess, I didnt learn my lesson.
Click to expand...
Click to collapse
The yellow hue will go away in a couple weeks, just the glue.
designgears said:
The yellow hue will go away in a couple weeks, just the glue.
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Click to collapse
are you sure, only about 2/5 of the screen has this yellow tint. I ll take picture to show u what I mean.
This guys has the same problem I have
http://www.youtube.com/watch?v=jb7EZTPi_eA

Loose/misaligned home button?

Anyone else have a slightly loose home button? Mine is only very slightly loose but it regularly looks misaligned. I think the problem is the cut out for the button is actually a little bigger on one side so there is room for it to wiggle up and down. I can tell this because of the lines across the bezel. I don't think it is enough of a problem to return it on warranty so it will probably slowly drive me mad over the next few months. I'll take a picture later to try and show it.
cathain said:
Anyone else have a slightly loose home button? Mine is only very slightly loose but it regularly looks misaligned. I think the problem is the cut out for the button is actually a little bigger on one side so there is room for it to wiggle up and down. I can tell this because of the lines across the bezel. I don't think it is enough of a problem to return it on warranty so it will probably slowly drive me mad over the next few months. I'll take a picture later to try and show it.
Click to expand...
Click to collapse
Nope, it isn't loose at all on my phone. You should try and change it - after all you payed a lot of money for this phone.
pedmond said:
Nope, it isn't loose at all on my phone. You should try and change it - after all you payed a lot of money for this phone.
Click to expand...
Click to collapse
It seems to be the same problem the Note 3 had. From reading that it seems there might not be much point point sending it back as users who did got the phone back and it still had the issue. Might see about swapping it for a new unit with the retailer I bought from
Here is a couple of pics, it was really hard to get it to focus for some reason despite me having a good camera? But you can see it is crooked with the left side higher than the right, you can even see the small gap along the top of the button towards the right side in the pic where the screen is on.
Mine has a distinctive click sound when i press it and takes a bit more force over the note 2
re: loose button on note 4
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
colapticus0983 said:
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
Click to expand...
Click to collapse
Yeah I think you're right. The little bit of play I don't mind but it seems the resting position for the button on my phone is always slightly crooked. Nobody else even notices it until I point it out to them. I've emailed Samsung to see what they say but I think I'm just resigned to living with it.
Thats crap about you oleophobic coating, I find with new phones it wears off after a few months anyway so eventually the whole front will be a fingerprint magnet!
Here's some pics of the oleophobic coating defect I was describing from my previos post.
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
I need to do this.. Mine has become a loud, creaky mess when it was originally just fine.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
how much play is there now, compared to before? my note edge has a similar "problem". not really a big deal for me personally,
but it's kind of annoying. it's not very noticeable though, i have to look real close to even see any crookedness.
i can barely notice that my home button ever so slightly moves if i push it with my fingernail, but it's not like it's loose or anything.
i guess this is just the way it's supposed to be. working as intended and all that.
still wish the home button would be like the one on my note II. not jiggly, and nearly no clicking sound.
Every Galaxy devices I've come across, whether in the stores or personally speaking, have a misaligned home button, looks more prominent on one side compared to the other. Unfortunately, shows Samsung's innovation. I've been through over a dozen Note 4's, the AT&T variants had an extremely loose feel, whereas the T-Mobile variant is just about right.
cathain said:
It seems to be the same problem the Note 3 had. From reading that it seems there might not be much point point sending it back as users who did got the phone back and it still had the issue. Might see about swapping it for a new unit with the retailer I bought from
Click to expand...
Click to collapse
Judging by the pictures, looks normal to me, based on Samsung's manufacturing standards if you ask me.
cathain said:
Here is a couple of pics, it was really hard to get it to focus for some reason despite me having a good camera? But you can see it is crooked with the left side higher than the right, you can even see the small gap along the top of the button towards the right side in the pic where the screen is on.
Click to expand...
Click to collapse
Shouldn't require too much force. The click shouldn't be too loud and tacky, the sound be soft.
equlizer said:
Mine has a distinctive click sound when i press it and takes a bit more force over the note 2
Click to expand...
Click to collapse
When going through the return and exchange process for the Note 4's, each home button had its distinctive feel, some felt squishy on the left side with a significant gap between the right side and display. One home button even had a noticeable scratch on the aluminium part of the button.
Regarding the Oleophobic coating, its advised to never clean the display with water or oily hands. Install a screen protector from day one. 70% isopropyl alcohol is the way to go.
colapticus0983 said:
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
Click to expand...
Click to collapse
If you press hard enough you can actually re-position and resettle the button more to the right to fill that gap you were referring to. I've felt buttons in the which which felt like something protruding through the middle as I move my index finger from left to right (edge-to-edge) on the home button.
cathain said:
Yeah I think you're right. The little bit of play I don't mind but it seems the resting position for the button on my phone is always slightly crooked. Nobody else even notices it until I point it out to them. I've emailed Samsung to see what they say but I think I'm just resigned to living with it.
Thats crap about you oleophobic coating, I find with new phones it wears off after a few months anyway so eventually the whole front will be a fingerprint magnet!
Click to expand...
Click to collapse
It will look slightly crooked to you because Samsung never added adequate cushioning to keep the button centered. Overtime, the button will settle itself. Some Note 4's, even as seen in previous Galaxy phone, have light from the capacitative phones leaking between the gap of the home button and capacitative buttons; best seen in dark-room settings.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
Over time, the home button wears off a bit. Every Galaxy device I've owned, I've always added a piece of scotch tape on the home button to not mess up with the alignment, etc. Everytime it came to reselling the device, the home button would feel as new to the subsequent owner as it did to me.
ateld said:
I need to do this.. Mine has become a loud, creaky mess when it was originally just fine.
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Click to collapse
---------- Post added at 04:51 PM ---------- Previous post was at 04:49 PM ----------
Its definitely the way its supposed to be. Some home buttons will even appear flushed / recessed whereas some will even looked elevated sticking out from the display. Samsung doesn't take this into account in their QC process, because they add the minimum adhesive to make the plastic home button work. If they had changed their materials and design a bit, would have made a dramatic difference; but they didn't since the Galaxy S2 days.
niqen said:
how much play is there now, compared to before? my note edge has a similar "problem". not really a big deal for me personally,
but it's kind of annoying. it's not very noticeable though, i have to look real close to even see any crookedness.
i can barely notice that my home button ever so slightly moves if i push it with my fingernail, but it's not like it's loose or anything.
i guess this is just the way it's supposed to be. working as intended and all that.
still wish the home button would be like the one on my note II. not jiggly, and nearly no clicking sound.
Click to expand...
Click to collapse
To say the issue doesn't exist, doesn't mean you're wrong, its just how far your eyes can see. The majority paid over $700 for a device which is suppose to compete with the inferior iPhone. Samsung had to make some compromise somewhere. Samsung believes and priorities in profits and margins, manufactures virtually everything in the IT Sector, and doesn't have the caliber to keep a quality control basis or invest in the amount of innovation compared to Apple; however the INTERNAL technology in Samsung's phones will always be superior, because they innovate and design them, from SoC's to Display technology ; Apples priorities their development based on innovation, patents, and EXTERNAL design more over their profits and margins, their most recent report is mere coincidence.
great answer there man, thanks :good:
just something we have to live with then
overall, i'm very satisfied with my note edge. but with such an expensive and high-end device it's easy to get
caught up in the details, such as this very very minor flaw found in the home button alignment.
like i stated earlier, mine isn't really that crooked, but it's just obvious enough to take note of it. about 0.5 mm difference between the right and
the left side of the button i would say. it's literally almost nothing at all, but for the "trained eye" it might cause some headache.
i suppose the only thing to do about this is to accept things the way they are.
hey, my home button works. that's the most important thing. it's not loose by any means.
i actually paid about 8000 norwegian krones for my phone (1000 us dollars) for this phone, off contract.
it's expensive. this is also probably why i'm very aware of any possible "defect" or "fault" to the device.
great phone though. no regrets :good::good: :cyclops:
I'll quote you, for the "trained eye" it might cause some headache.
There are other faults in the display as well, which we can blame AMOLED technology on.
Its not good to know too much. :silly:
I'm glad my ownership with this device is pretty much a lease with T-Mobile. Once I reach $375 in payments, I'll be off to the Galaxy S6 or Note 5, whichever suits me first.
niqen said:
great answer there man, thanks :good:
just something we have to live with then
overall, i'm very satisfied with my note edge. but with such an expensive and high-end device it's easy to get
caught up in the details, such as this very very minor flaw found in the home button alignment.
like i stated earlier, mine isn't really that crooked, but it's just obvious enough to take note of it. about 0.5 mm difference between the right and
the left side of the button i would say. it's literally almost nothing at all, but for the "trained eye" it might cause some headache.
i suppose the only thing to do about this is to accept things the way they are.
hey, my home button works. that's the most important thing. it's not loose by any means.
i actually paid about 8000 norwegian krones for my phone (1000 us dollars) for this phone, off contract.
it's expensive. this is also probably why i'm very aware of any possible "defect" or "fault" to the device.
great phone though. no regrets :good::good: :cyclops:
Click to expand...
Click to collapse
arjun90 said:
I'll quote you, for the "trained eye" it might cause some headache.
There are other faults in the display as well, which we can blame AMOLED technology on.
Its not good to know too much. :silly:
I'm glad my ownership with this device is pretty much a lease with T-Mobile. Once I reach $375 in payments, I'll be off to the Galaxy S6 or Note 5, whichever suits me first.
Click to expand...
Click to collapse
don't know exactly what you are referring to when you say faults in the display, but as far as i know i haven't noticed
much to report, except for some weird and very light tendencies of "shadow artifacts" to the left of the app icons
on my edge display. this is only something i barely was able to see if i scrolled up and down through the edge display.
the app icons caused some darkened areas on the left side of the edge display, but this is hard to depict and
probably just me seeing things. if i covered the edge display with a piece of paper the effect was no longer to be seen.
if i removed the paper, the "shadows" were still there. (only covered the app icons, and by doing this the shadows disappeared while scrolling).
we could go on like this for ages though, there will always be something.. :laugh:
i'm also keen on getting my hands on either the note 5 / note edge II (?) or the S6. the note edge is by all means a fantastic device,
and i'll stick to it until i feel the urge to move on. S6 / S6 edge = just around the corner :good:
Yep, the display issues are less visible on the Note Edge thanks to the curved area which tends to mask the tint effect. The shadowing is as a result of the Pentile Matrix used on the display, not a true RGB panel. However, close-enough. Samsung is a funny company nowadays, sometimes releases phones with AMOLED sRGB panels and sometimes Pentile. The best display to date was on the Note 2. I don't know why I was so keen on selling that beast.
niqen said:
don't know exactly what you are referring to when you say faults in the display, but as far as i know i haven't noticed
much to report, except for some weird and very light tendencies of "shadow artifacts" to the left of the app icons
on my edge display. this is only something i barely was able to see if i scrolled up and down through the edge display.
the app icons caused some darkened areas on the left side of the edge display, but this is hard to depict and
probably just me seeing things. if i covered the edge display with a piece of paper the effect was no longer to be seen.
if i removed the paper, the "shadows" were still there. (only covered the app icons, and by doing this the shadows disappeared while scrolling).
we could go on like this for ages though, there will always be something.. :laugh:
i'm also keen on getting my hands on either the note 5 / note edge II (?) or the S6. the note edge is by all means a fantastic device,
and i'll stick to it until i feel the urge to move on. S6 / S6 edge = just around the corner :good:
Click to expand...
Click to collapse
arjun90 said:
Yep, the display issues are less visible on the Note Edge thanks to the curved area which tends to mask the tint effect. The shadowing is as a result of the Pentile Matrix used on the display, not a true RGB panel. However, close-enough. Samsung is a funny company nowadays, sometimes releases phones with AMOLED sRGB panels and sometimes Pentile. The best display to date was on the Note 2. I don't know why I was so keen on selling that beast.
Click to expand...
Click to collapse
hehe, i must agree with you there, note II has a great display. still got mine right here.
it will probably be sold on though, i'm a student and i can't really afford having multiple phones right now. :silly:
you seem to know your way around these phones, i'm more of a novice in terms of the technical stuff i'm afraid
are you familiar with the "shadowing" on the note edge? i've asked around, but so far people have told me i'm seeing things
that aren't there. quite a nut though, that these shadows seen to the left of my app icons disappear if i cover my edge display
while scrolling it. the shadows appear to the far right of my main display, right next to the edge. funny how i cannot see them
if i cover the edge display itself, but hey, i'm a novice.. and until today i thought my eyes were only playing tricks on me
i'll be quite interested to see what kind of display samsung will use on their coming flagship phones.
fingers crossed the home buttons will be a tad better, but let's not get too optimistic :laugh:
The shadow you are are talking about is an anomaly as a result of Samsung's manufacturing of the curved screen. Not all the screens are curved equally. In each and every screen has a slight variation as seen in the regular Note 4 as well. Samsung has gone to far. They can't maintain consistent quality control. There's a thread in the accessories section of the forum for the Note 4, and many are reporting how substandard the screens are in terms of equal curvature on both sides. I'm very sure the same principle applies to edge, where on Note Edge might have a greater degree of curvature compared to another Note Edge Unit. This is why I didn't purchase the Edge this time around. It always takes eons for Samsung to understand what we all are facing with their products. It took them four years to correct the black color in their AMOLED screens, 5 years to figure out a metal frame was more viable than plastic frame, and the list goes on. Sam-sung needs to start listening to their customers if they want to regain trust, business, and move beyond the competition.
niqen said:
hehe, i must agree with you there, note II has a great display. still got mine right here.
it will probably be sold on though, i'm a student and i can't really afford having multiple phones right now. :silly:
you seem to know your way around these phones, i'm more of a novice in terms of the technical stuff i'm afraid
are you familiar with the "shadowing" on the note edge? i've asked around, but so far people have told me i'm seeing things
that aren't there. quite a nut though, that these shadows seen to the left of my app icons disappear if i cover my edge display
while scrolling it. the shadows appear to the far right of my main display, right next to the edge. funny how i cannot see them
if i cover the edge display itself, but hey, i'm a novice.. and until today i thought my eyes were only playing tricks on me
i'll be quite interested to see what kind of display samsung will use on their coming flagship phones.
fingers crossed the home buttons will be a tad better, but let's not get too optimistic :laugh:
Click to expand...
Click to collapse
arjun90 said:
The shadow you are are talking about is an anomaly as a result of Samsung's manufacturing of the curved screen. Not all the screens are curved equally. In each and every screen has a slight variation as seen in the regular Note 4 as well. Samsung has gone to far. They can't maintain consistent quality control. There's a thread in the accessories section of the forum for the Note 4, and many are reporting how substandard the screens are in terms of equal curvature on both sides. I'm very sure the same principle applies to edge, where on Note Edge might have a greater degree of curvature compared to another Note Edge Unit. This is why I didn't purchase the Edge this time around. It always takes eons for Samsung to understand what we all are facing with their products. It took them four years to correct the black color in their AMOLED screens, 5 years to figure out a metal frame was more viable than plastic frame, and the list goes on. Sam-sung needs to start listening to their customers if they want to regain trust, business, and move beyond the competition.
Click to expand...
Click to collapse
very true my friend. and yes, the edge is a new concept, at least in this format. S6 will also be available with a curved screen they say.
quite interested in seeing what changes they've made, if any, and how the display acts accordingly.
all these minor issues is evidently a biproduct of innovation. truthfully i must admit i'm quite impressed samsung
has the balls to step up their game and try out new things, even though this edge concept might still be in its early stages
of development, and there are many things that could be improved. i hope they'll find a way to polish things correctly. if they do,
this might be a potential game changer. we'll find out, sooner or later :good:
despite the anomalies that may occur (or do occur) i find the edge to be very useful. it really adds the edge (quite literally) to the functionality of
the note, which has been superb thus far, at least in most cases. last note i had (and still have) is the note II though.. two generations apart, and
several differences big enough to make these phones very alike in their own ways. all respect to the note II though.. quite the champ!
I would have opted for the Note Edge had case manufacturers stepped up their game in manufacturing cases for this gem. Also, I was a bit disgruntled when Samsung chose to go with a plastic frame instead of metal for the Note Edge. Hopefully the S6 and subsequent generation of Galaxy phones will all be streamlined into one manufacturing standard.
niqen said:
very true my friend. and yes, the edge is a new concept, at least in this format. S6 will also be available with a curved screen they say.
quite interested in seeing what changes they've made, if any, and how the display acts accordingly.
all these minor issues is evidently a biproduct of innovation. truthfully i must admit i'm quite impressed samsung
has the balls to step up their game and try out new things, even though this edge concept might still be in its early stages
of development, and there are many things that could be improved. i hope they'll find a way to polish things correctly. if they do,
this might be a potential game changer. we'll find out, sooner or later :good:
despite the anomalies that may occur (or do occur) i find the edge to be very useful. it really adds the edge (quite literally) to the functionality of
the note, which has been superb thus far, at least in most cases. last note i had (and still have) is the note II though.. two generations apart, and
several differences big enough to make these phones very alike in their own ways. all respect to the note II though.. quite the champ!
Click to expand...
Click to collapse

Inspect your edge

A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Pixelguy said:
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Click to expand...
Click to collapse
I can attest to this as I'm about to take the second one back this week. The problem is that it is difficult to do at these stores due to lighting. The first one I return as there was a small (miniscule) circle on the glass, otherwise the phone was perfect (In hindsight I wish I kept that unit). The second unit has a screen that I'm not sure how it made on the phone as it should have been rejected. Top and bottom has green tint, left side had purple tint and top right has the dusty/dirty section that you can clearly see on web browser when reading. Now, the VZW store was extremely nice and agreed to replace my first one with no issues. I'm going back to take the second one back this week.
The issue is with lighting at store and everything is cranked up. Tough to see screen issues on that type of brightness. I can't stand screens that aren't uniform and calibrated, and after reading about Amoled this weekend, I'm not expecting much. I'm hoping third time is the charm, but in all honesty I may just give up on this phone, as I don't really have the time to go back and forth to store every week to play the exchange lottery.
definitely no hardware problems here..
I smell what you're cooking! Typical company issues
Anyways, got mine S6 EDGE and I'm in love with it. I did not check everything, but it seems to be fine. But I have a question for you :
It is normal that the speakers are a little bit (I don't know how to describe this)...rustled, when I have the uppermost volume?
After reading this I thoroughly inspected mine. I guess I got lucky. Verizon 64GB White one and I don't see any issues at all. Sorry to hear you guys are running into issues though :/
T-Mobile 64GB Sapphire BLUE here. As far as I can tell, no defects. It almost sounds like initial batches had/has all the issues, but that's a small sample size. Personally haven't run into any thing related to: straight-from-box screen scratches, screen rotation issues, or color variances.
Only thing I wish it had was a little less sensitivity right above the home button... I keep hitting the area on top of the home button first, and then the button itself.
As for the speaker quality Its hard to tell really because it could be your cell connection affecting the sound quality as well, the problem I had was that no matter who I called it sounded like there with something going "zzzzzttz" "zzttz" as they spoke! As far as I'm aware the sound quality is actually pretty good cranked up full!
Come to think of it the first one I was given also had more of a yellow tint to the whites than the one I have now... Maybe a placebo effect but still something worth mentioning!
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Mucky2 said:
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Click to expand...
Click to collapse
Depends on what you mean by normal. Around 30% of people here have reported the scratches.
You all should check for screen non-uniformity. A portion of your screen might be pinker than normal.
Here are pictures I took of my screen. I have a sliver of pink tint at the top and some pink tint at the bottom part. Grays also appear brighter at the bottom part of the screen.
Should I have it changed or this is above average for a s-amoled screen?
Here's the imgur link -> http://imgur.com/a/BMBXt

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
Click to expand...
Click to collapse
I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.
I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.
After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk
Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.

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