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Hi,
I wont say I'm new to XDA as I've been following XDA since the Windows Mobile 6.5 days. I was even a member of xda then but unfortunately forgot my account details when I switched to using a Nokia N900 for a year or so. I moved on to the Galaxy SII last year and have been following XDA again since then. I finally sold my SGS II and bought the Galaxy Note last week. And this device has finally brought the need to join again. I never tried playing videos initially, but in a few days I played some videos which were randomly scattered in my sd card and I discovered that every video looks sick on my phone. There were black and purplish pixellation on almost all the dark scenes (even HD videos and FullHD videos, even the ones taken by the phone's camera) and upon googling it, I came to know in detail about this issue. I went through every thread in this forum related to this issue and even found supercurio's abandoned thread. Exchanging phones here in India is a painful experience. Samsung gives a 4day exchange policy which is a headache and after reading through the threads, I realised that there is no point fighting for a replacement or changing the screen as I may end up getting another issue while this issue would still persist to some degree. Since this black clipping problem is going on since release without any solution as of now, I posted the issue to GSMArena along with links to the threads here stating the issue. I never expected them to publish it but check out GsmArena today.
www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Now lets hope for an explanation from Samsung with a fix. I hope this is a good start from my side.
UPDATE (July14th) : Guess we are making some progress. Check this out.
http://www.phonesreview.co.uk/2012/07/13/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.knowyourmobile.in/news/1482177/now_samsung_galaxy_note_faces_display_issues.html
http://www.phonesreview.com/review/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.mobgaze.com/news/mobile-phone-news-samsung-galaxy-note-5-3-display-issues
http://american-reviews.blogspot.in/2012/07/samsung-galaxy-note-plagued-by-display.html
http://jtplanet.com/samsung-galaxy-note-display-issues/
http://www.mobilebloom.com/display-issues-plaguing-the-samsung-galaxy-note/2216782/
Welcome to XDA.
http://www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Thanks for reporting it to gsmarena. Glad they did not ignore it.. and welcome.. back! to XDA!
satishp said:
Now lets hope for an explanation from Samsung with a fix.
Click to expand...
Click to collapse
You'll get your explanation and fix in no time at all, I'm sure.
When it comes to delivering those, Samsung is as fast as a quadriplegic snail.:silly:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
numbnutsuk said:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
Click to expand...
Click to collapse
Have they specifically stated that there won't be any clipping anywhere? Link please.
Sent from my GT-N7000 using Tapatalk 2
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
+1
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
I got my gnote 3 days ago I'm on Cm9 and don't have that but my screen sometimes goes from perfect to intermitent yellowish back to perfect again.. Don't know if this its a known issue or a Cm9 kernel issue
Sent from my GT-N7000 using xda premium
satishp said:
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
Click to expand...
Click to collapse
I have been living with it, but only due to the reasons you habe given, I am on my third Note, all have had the black crush, I called samsung only to be told that they do not know of yhe proble (thats a lie) and that I need to send my third brand new device in fir repair, I told em to stick it. I am just so fed up with hitting my head against a brick wall that I have pretty much given up on this ever being fixed.
Thank you for letting GSM arena know. I don't think anyone should have to live with a defective product especially if it costs an arm and a tooth. Outside of the US, people pay full price for these things and that's why companies like Samsung need to take it seriously. I don't care if the number of defective units is small, the fact that it exists means that Samsung has f****d up and needs to come out with a fix. AND if they can't rectify it via software, then recall the damn things. Owners of defective units or even just sympathizers should be posting like crazy over at GSMARENA and other news channels if we really want Samsung to take action.
numbnutsuk said:
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I agree with you that chances are few that a fix may come out, but we deserve an explanation for the kind of money we paid and a solution whatever be it. As far as I've seen, most phones here in India are affected. Atleast every phone I've seen and judging by the comments in the original threads, a lot more. Hence, this isnt an isolated case at all. And when every phone in the vicinity experiences it, it becomes very difficult to get a warranty here in India as Samsung immediately blasts out that it is a feature rather than a defect.
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
satishp said:
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Click to expand...
Click to collapse
I tend to agree with you. I cant remember having problems with stills, just video. I'll not go through the whole rigmarole of the various tests, but suffice to say that I feel confident that I managed to isolate this to software.
satishp said:
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
Click to expand...
Click to collapse
I've posted on the comments @gsmarena and dropped in my penny worth about the eMMc issues. My thanks to you for making this effort and getting it a wider attention. Please let us know of the other blog/web sites when you get their attention.
Cheers
Its been almost 24hrs since the article came up on gsmarena and we havent heard from Samsung yet.
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
ermeda said:
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
Click to expand...
Click to collapse
Persistent, focused pressure.
But yes, the big corp does work that way, until public pressure hurts the corporate image.
Persistent, focused pressure.
Because there is a very simple fix to it...
I just got a new Galaxy S4 a few days ago, and I noticed there are faint vertical and horizontal streaks on the screen that don't go away. It's not that bad unless you pay attention to it, but a normal screen still shouldn't do that.
Anyway, I went to a Verizon store to exchange it, and at first the managers insisted they couldn't see anything, but there was a lot of lighting so one of them went into a dark closet (lol) and he did see it on a grey background. But he compared it to two other S4's on display and they also exhibited similar streaks, but to a lesser degree, so he refused to exchange mine and said it was just a feature of the S4's screen.
To be fair, those S4s had a similar problem to mine, but doesn't that just mean all 3 phones are defective? Expecting a screen to have no kind of burn-in, streaks, or any other unintentional artifacts on it doesn't seem all that picky to me, and its pretty disappointing this issue seems so widespread on the S4. I suppose I could just live with it, but my concern is that if it's doing this 4 days in it'll only get worse over time. But since they refused to exchange it, what are my other options now? And does anyone else's phone have this same problem?
Trynto contact a Verizon manager or higer up. Make as much email stink as you possibly can without being rude.
Simply put... you have to make the managers uncomfortable or get in touch with their boss.
If not throw the law at them with a consumer watch group.
Sent from my GT-I9500
snapple232 said:
I just got a new Galaxy S4 a few days ago, and I noticed there are faint vertical and horizontal streaks on the screen that don't go away. It's not that bad unless you pay attention to it, but a normal screen still shouldn't do that.
Anyway, I went to a Verizon store to exchange it, and at first the managers insisted they couldn't see anything, but there was a lot of lighting so one of them went into a dark closet (lol) and he did see it on a grey background. But he compared it to two other S4's on display and they also exhibited similar streaks, but to a lesser degree, so he refused to exchange mine and said it was just a feature of the S4's screen.
To be fair, those S4s had a similar problem to mine, but doesn't that just mean all 3 phones are defective? Expecting a screen to have no kind of burn-in, streaks, or any other unintentional artifacts on it doesn't seem all that picky to me, and its pretty disappointing this issue seems so widespread on the S4. I suppose I could just live with it, but my concern is that if it's doing this 4 days in it'll only get worse over time. But since they refused to exchange it, what are my other options now? And does anyone else's phone have this same problem?
Click to expand...
Click to collapse
My S4 has exactly the same issue.
This is in fact my third replacement, all 3 have had horizontal and vertical banding at low brightness.
the store I bought it from have also declined another replacement so I'm stuck with this one too.
It's not on for a flagship device that costs a lot of money!
I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?
Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !
I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones
I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.
One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!
I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.
My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app
I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!
I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.
This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.
My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin
No bubbles for me.
Greatins
Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...
The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.
How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.
I think i have one. Has any one had a replacement from Samsung?
I'm on my 4th phone, and this one is by far the worst. I busted out my Galaxy S4 to compare, and it's night and day difference. The S4 (also super amoled) is completely uniform color temp, and has almost zero color shift when you tilt the phone. Every 6P I've had has some type of pink to blue color gradient, and shifts to blue when I tilt it just a tiny bit forward (like everytime I'm reaching for the notification tray). I'm starting to think people with "zero issues" are either smoking the hype pipe, or having a completely different experience. All 4 of my phones are 64GB Graphite, with build dates of 10/25 or 10/27. It seemed there were a disproportionate number of 64GB Graphites reporting these issues. I'm thinking I keep getting phones from the same crappy batch(es). I'm wondering if there is any correlation between the color/size variants and these defects.
I'm considering returning the phone for good and either reordering in a month or two, or getting a 5x to hold me over until next years Nexus. I got Nexus Protect and the whole shebang with the 6P because I was planning on keeping it 2+ years.
2x bad 64gb graphites for me. 3rd one seems to be better, but not perfect. I'm not sure if I'll RMA it or not. Like you said it seems like every screen has issues and it's just a matter of how bad it is. The 3rd one isn't too bad at least.
Frost 128gb, no problem at all except for the random reboot.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Mine had the freeze and reboot issues. Did it 7 times in the span of 5 days. Put it on safe mode and still rebooted. Factory reset the device and clean install of apps and rebooted once. After that one random freeze, the device hasn't had one in 48 hrs and counting but still rma'd for a new device to make myself feel more at ease knowing that there is no internal hardware issues.
Sent from my Nexus 6P using Tapatalk
Not had any reboots at all but my 3 phones had increasingly worse displays. Alu 64gb, manufacturrd 18/10, 28/10,28/10. The original 18/10 was the best of them all but still not good with pink hue on the left side of the screen.
Sent from my Nexus 6P using Tapatalk
subhani said:
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
Click to expand...
Click to collapse
I also have the color shifting, but this is probably caused by the tempered glass screen protector. anyway, I always look a the device with an angle of 90 degree.
Thanks mods for cleaning up the hate speech. It amazes me people think we should be grateful and accept any crap Google ships. The way QA works, it's not an issue unless the customers make it an issue. If Google can save money and use grade B panels, and their customers don't seem to mind, then next year they might use grade C panels.
This is what my 6P looks like on the google homepage at normal brightness levels: https://goo.gl/photos/z77YPDta247Jh3Zt5
Last I checked, there is no gradient on the google homepage that goes from pink to green. And if you're curious, here is what that looks like next to a Nexus 5X: https://goo.gl/photos/3huN7dPbeBKqrodf7
Every one of my 6Ps has a color gradient when looking directly at the screen. That's not taking into account the crazy rainbow effect when you tilt the display just a few degrees any direction. I had multiple Galaxy S4s, which also have a samsung amoled screen, and they are all completely uniform and have close to zero color shift at normal viewing angles.
So to everyone that thinks we are just picky @#[email protected], in all my years and hundreds of consumer electronic devices I've owned, I've only ever RMAed two other devices: a plasma TV that buzzed like a bumblebee, and an og PSP that had dead pixels and completely outrageous back light bleed.
Hi all,
Has anyone had problems with white horizontal lines and flickering on their Galaxy S7 Edge?
I bought mine from Samsung's UK shop online. I've tried on numerous occasions to contact Samsung UK's support, telephone, online chat, email etc. They don't seem interested in helping, even though the phone is in warranty. They don't even reply to emails...
I've twice been asked to call the online sales number +441628 918334. On both occasions I've been told that they are not allowed to replace faulty devices and I have to ship the device and headset back and claim a refund.
So basically if your device goes faulty, even in warranty you'll never get another S7 edge....
Thats a load of crap
should I have another go at them? It is odd, generally companies arrange a courier to pick up the faulty device and swap for a working one.
amoled screen quality is a huge issue. i just got my second device today, the screen of both devices is very different, especially in regard to green or pink tint, as well as the stability when looked from low angles.
i made threads reagarding this before, see here:
http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
http://forum.xda-developers.com/showthread.php?t=2463786
what you describe could be the following:
flickering: is due to PWM modulation, which is a energy saving method. some people are more sensitive about that, some less...
white lines: i guess you mean that there are areas (lines) which are more bright then the other parts of the screen. its very subtle an best seen when you move text etc. around the screen. this is mostly due to the glueing process, when the screen is not evenly glued...
hope this helps a bit...
thanks for the info!
This new flashy phone is that flashy it's now like a white strobe light at the bottom inch of the screen. Good job I don't have epilepsy. Will phone them up again after lunch.
Found a complete solution here.
Works like a charm.
http://wp.me/p8uGsf-4