HELP!! Screen blotches - HD2 General

Hi guys,
Ok so on my HD2 there are some wierd blotches permenantly on my screen. Don't get all hilarious and say they are finger prints
They are about and inch up from the bottom and are brighter than the rest of the screen. They show up best when the screen is white like when writing an email, texts, documents etc. But they are there all the time. Two big blotches brighter than the rest of the screen.
Is this reason to call in the pros to take a look? It has to be something wrong with the device.
BTW...never dropped it, pressed the screen too hard etc, very well looked after.
ANY ADVICE???

Yea I have this too, must be from an impact with the screen somehow surely?

re blotches
Redeyedrichard said:
Hi guys,
Ok so on my HD2 there are some wierd blotches permenantly on my screen. Don't get all hilarious and say they are finger prints
They are about and inch up from the bottom and are brighter than the rest of the screen. They show up best when the screen is white like when writing an email, texts, documents etc. But they are there all the time. Two big blotches brighter than the rest of the screen.
Is this reason to call in the pros to take a look? It has to be something wrong with the device.
BTW...never dropped it, pressed the screen too hard etc, very well looked after.
ANY ADVICE???
Click to expand...
Click to collapse
i think this is a recognized defect and not caused by mishandling of the phone.
i've personally seen these blotches on 2 hd2s (and read about others). the first i bought on ebay and returned to the seller as he had not disclosed them but the second i sent back to htc and they replaced the screen under warranty. the unbranded version of the hd2 has a 2 year transferable warranty and you don't even need a sales invoice. they also pay carriage both ways and usually turn repairs around in 7 working days (altho it's £12 to get it back if they decide that the defect isn't covered by the guarantee).
i'd send yours back.

how/who did you send to in HTC - do you have a link?
Many thanks

Mine developed a white 'spot' most visible when on a white page. I went to the htc website and looked up service/repair. They needed an invoice (I printed a paypal page) and offered to collect my phone, or said I could send in myself. I sent in to speed up the process -cost a couple pound. They replaced the screen and returned without charge. Only took around 5 days to turn it around. Great service in my opinion.

Related

Screen littered with white stuck pixels. HTC policy? Warranty?

My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
Click to expand...
Click to collapse
From what I've read in another thread, someone spoke to HTC when they had 1 dead pixel and HTC said they'd need 10 before it was a warranty issue. Personally, I think it should be an issue if there's any dead pixels, especially when the thing is only a month old!
Get in touch with them and see what they say themselves.
I'm waiting for an answer from HTC. They are not that fast..
I also read that thread, but to be honest I've never heard of so many pixels needed to be dead to be covered by warranty.
The title of that thread states only 1 dead pixel (which is normally not covered by warranty), so I thought it would be a good idea to open a new one and check out the experience of other xda users.
Found this for the Asia Warranty, and it states on page 4 of this document, http://docs.google.com/viewer?a=v&q...&gl=uk&sig=AHIEtbQJk8yP96b-ddibr9YKV3EYPCjKXg
14. Due to the complexity of liquid crystal displays on handheld devices, dead or bright pixels
may sometimes occur. If the following occurs within 14 days from the date of purchase, then
you can ask to replace the LCD at our authorized service centre.
(a) 3 or more dead/bright pixels (*) anywhere on the liquid crystal display.
(b) If there are only 2 dead/bright pixels, then they must be within 5mm of each other.
(c) However if the conditions listed below occur, then this warranty is null and void.
(*) ”Dead pixel” – a pixel on the liquid crystal display (LCD) that shows no light at even
when it is supposed to.
(*) “Bright pixel” – a pixel on the LCD that shows only 1 color (usually white) and no other
colors at all.
What (C) refers to I don't know.... the 2 conditions below are knackered pixels! Give them a ring - on laptops it was 6 or 7 accross the screen, or 3 or 4 towards the centre. I wouldn't tolerate that many on something like a phone, as you're looking at the entire screen all the time.
Good luck
Again a different answer. I hope HTC replies soon.. Someone on tweakers.net told me they look at a % of dead pixels. I think I will give HTC a ring tomorrow instead of waiting for an e-mail.
Wow. I had four of these, the last one I sold still sealed in its box but the other three were perfect with regard to not having dead pixels. How unlucky! If I were you I'd return it for one of the numerous other faults, never mind their dead pixel policy. Say the SMS fault is the issue, or the crackling call quality (if you have it) etc.
Those faults are something to try indeed if they reject the pixel claim.. However the sms issue can probably be fixed with a hotfix.. Can't say anything yet about crackling call audio, didn't use it to call yet. Still playing with it and awaiting my soft resin case + screenprotector
I just noticed another white pixel.. So that is a total of 8 already.. Seems like they are all suddenly appearing (not that I'm paranoid, but I didn't notice any white stuck pixels before and I would swear there were "only" 3 yesterday morning when I first noticed..)
Ok, I gave HTC Netherlands a ring and here is what they said:
There need to be at least 4 dead/hot/stuck pixels present, OR
There need to be 2 dead/hot/stuck pixels at a maximum distance of 5mm from each other
So I brought my HD2 to back to the store I bought it from and they have sent it in for repair/exchange. I don't know if they will replace the screen or the complete handset, but I pushed them quite a bit to replace the entire handset (it's only a month old and I don't like the idea of it being taken apart already :S) I'll keep you all informed.
Good to know.... hope yours comes back fine!
Are you sure you are not seeing the touch screen matrix?
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Towserspvm2000 said:
Good to know.... hope yours comes back fine!
Click to expand...
Click to collapse
Thank you! I hope so too! Good thing is that they (the store) also filled "in perfect condition" in on the RMA form. Sent back a Nokia once and it came back all scratched up and I couldn't fall back on anything to prove it wasn't scratched when I sent it in.
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
No it is not the matrix!
johncmolyneux said:
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Click to expand...
Click to collapse
Indeed
I have a UK Tmobile HD2 Ive only had it 2 weeks and had noticed a white pixel appear a couple of days ago and now I have spotted 2 more (bottom left, middle and top right of the screen) and I can also just about see 3 not very visible RED stuck pixels.
I will be taking the handset back in to the store tomorrow to see what they plan to do about it, they will probably send it off for repair but i will ask for an exchange although the store does not have any instock.
my HD2 suffers from a dead pixel too.
Luckily it's only 1 (and i hope it won't get any more).
I have my HD2 a week, and yesterday i first noticed the dead pixel with brightness on 100% and a white background.
Hope they do something about your situation, because that many dead/hot/stuck pixels isn't fun anymore, and the worst part is you can't hold your eyes of it once you noticed them.
Is there a software to fix stuck pixels??? I have spotted a red point which can be seen only in some applications with black background. But it isn't seen in a totally black picture.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
Click to expand...
Click to collapse
Any update on this?
i live in NL and curious to hear if its fixed for free.
Black dead pixels?
Are dead pixels black or white? I have few in a small area after I bought it used a year ago. They haven't spread but does anyone else have this problem?
i am on it too .... a blue pixel only on black font.....

Screen malfunction : "liquid-like" spot appears under glass screen!

I've had my Legend for two days now. I've ported all apps with AppBrain, I've restored all contacts, sms/mms/call logs and I've set it up with my Google account.
Then after I plugged it from charging today:
- I noticed a "spot" in the center of the screen.
- It has a "wobbly" edge to it (caterpillar like)
- It's darker than the rest of the screen
- There are five "spots" in a line running thru it which are as light/same color as the rest of the screen (I figure these are somehow part of the touch functionality of the screen).
- When I run my finger over it, it "moves" in fluid like motion, up and down the screen. NOT sideways.
- It's visible when screen is turned on, but there is nothing visible on the or damage to the AMOLED.
What's going on here? It's off-course never been droppen, it's brand new, it's only been out of the house ONCE for a small walk...you know the drill, it's brand new.
I figure some kind of fault in the assembly of the phone, perhaps the capacative layer is loosening from the glass or the glass is touching the amoled.
I've sent mail to the store and I'm awaiting an answer. BUT, these things can be a hassle. How should I handle this? Should I use it anymore at all?
Anyone else seen this before or on their Legend? (I've dropped my Hero several times and never seen this before).
Thx
Best advice:
Claim warranty.
atan.ismail said:
Best advice:
Claim warranty.
Click to expand...
Click to collapse
Totally agree. I had a similar problem in a Diamond2 and the "spot" went biger and biger with months.
that depends on which country you are in, if in SG, they (HTC) will sure push it as user abuse and void warranty. So All the best
I've read far and wide about AMOLED displays and suspect that this "defect" could have been caused by water seepage.
AMOLED and water do not mix well...
AMOLED and bright sunlight also do not mix well.

[Q] HD2 WHITE BLOTCH/SPOT on DISPLAY...does anyone here NOT have one??

I bought a second-hand HD2 off eBay which to all intents and purposes is in excellent condition, however it has lighter blotch where the backlight is brighter than the rest of the display. This is very clear on white backgrounds and I find it quite annoying.
Tomorrow I am getting the HD2 picked up for a (hopefully) warranty repair; I was hoping for some feedback from the good people on here as to their experience with the phone as I have FIVE friends with HD2s, ALL of whom have a lighter blotch on their display, some worse than others.
This makes me think that it CAN'T be an incredibly rare phenomenon for this device.
I have owned a number of capacitive screened devices and have never seen this on any other handset. Even battered up old iPhone 2gs don't seem to have this problem.
I'm a bit concerned about the screen developing a spot again; I'm also concerned that HTC will try to charge me for the repair....
Anyone got any stories to tell about their screens developing blotchy patches and how HTC responded? And has anyone owned a HD2 since launch that STILL has a perfect screen?
Just be interested to know
Mine has 3 spots showing when on a white back ground but I choose to ignore them. Also sometime my whole screen goes white like a negative photo but I just reboot and the screen goes back to how it should.
I have them since i dropped it and the top corner of my screen got damaged. my gf does not have them at all!
No problems with screen here...purchased dec '09
I contacted HTC (I purchased my phone off ebay) been told it's still under warranty they are collecting tomorrow and said it would be 10 days until I get my repair back
I don't have this problem, but i always keep it in the leather condom when not using it. I did have the negative looking screen once but that never happened again. I think as long as you are gentle with it after it's repaired then it shouldn't happen again.
Sent from my HTC HD2 using XDA App
leoni1980 said:
I bought a second-hand HD2 off eBay which to all intents and purposes is in excellent condition, however it has lighter blotch where the backlight is brighter than the rest of the display. This is very clear on white backgrounds and I find it quite annoying.
Tomorrow I am getting the HD2 picked up for a (hopefully) warranty repair; I was hoping for some feedback from the good people on here as to their experience with the phone as I have FIVE friends with HD2s, ALL of whom have a lighter blotch on their display, some worse than others.
This makes me think that it CAN'T be an incredibly rare phenomenon for this device.
I have owned a number of capacitive screened devices and have never seen this on any other handset. Even battered up old iPhone 2gs don't seem to have this problem.
I'm a bit concerned about the screen developing a spot again; I'm also concerned that HTC will try to charge me for the repair....
Anyone got any stories to tell about their screens developing blotchy patches and how HTC responded? And has anyone owned a HD2 since launch that STILL has a perfect screen?
Just be interested to know
Click to expand...
Click to collapse
A picture of the screen would really help...
Had that problem with my first HD2(bought it the first day it was available at expansys). I sent it on warranty and they have replaced few things(including mainboard, lcd and touchscreen).
I have a new one as well and this problem is not present.

Problem with my SuperAmoled Plus Screen!

When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
These SAMOLED screens suffer from image retention and possibly burn-in. I've noticed it on my original galaxy as well as the Nexus S. As long as the lines go away after a few seconds it should be nothing to worry about. If you notice them there always then that could be a problem... usually the easiest way to see them is on a flat gray background.
RedBlueGreen said:
When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Click to expand...
Click to collapse
oh boy, its too soon to be having any burn in. might be another issue.
my nexus one has burn in of the status bar at the top. and i can see a burn in of my entire keyboard on a white image. after more than a year of using the phone, oh well. but the status bar burn in was there within the first month.
dinan said:
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
Click to expand...
Click to collapse
the lines are:
1: just above where the 4 icons are at the bottom of the screen
2: where the page numbers are (dots)
3: just below the other 4 icons (widgets)
Thing is that these lines are solid and have no breaks in them.. so i dont think its the 3 points i gave above this.
I know it's too early for burn-in but some screens (might I say... all?) come from the factory with some sort of flaw. None of them are perfect and most have flaws so imperceptible that most people wouldn't notice. Every nexus S and Galaxy I've seen had some sort of area or line or multiple lines on the screen which were a bit different color, not as bright, or something along those lines. Some are worse than others, and I noticed the flaws right after taking it out of the box brand new. (I've been through about 6 Nexus S's between me and a few friends).
It's not really the same as a traditional LCD/LED screen since there's not a big backlight. Each pixel is individually lit and some may have specifications that are just on the edge of within manufacturer limits. There's almost 400,000 pixels on the screen... the chances of all of them being created identically is slim to none.
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
dinan said:
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
Click to expand...
Click to collapse
Yeah, The last phone i had, had problems with the camera.. i went through about 5 of them and i ended up with one that was the same as the first one i had.
Can you guys have a look at yours?
Just open up a pure white image and check.. if there are no lines wait till it dims the screen and check again... thanks.
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
No not yet.
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
which screen protector did u get? so i know not to buy it =)
edit:
Also ill post the results tomorrow if any one is interested.
take a screen shot of the problem? might not show but worth a try, then post it.
if it is really faulty, you should contact the seller to replace it.
I am really sorry for you, I will personal be mad if my long waited SGS2 comes with a super amoled plus faulty screen
Picture or it didn't happen... that's the moto
mkrmec said:
Picture or it didn't happen... that's the moto
Click to expand...
Click to collapse
well i dont have a good quality camera. You might of seen it before i changed the brightness settings but now that i have its kind of faint and you can only see it when the screen dims..
Gonna go to carphone warehouse now be back later
well before i went i called up all the carphone warehouses near me and none of them have stock.
I was told i only have two options:
1: go to a carphone warehouse and exchange.
2: go to a carphone warehouse and get a refund then order it online again.
So i should get a new one by tomorrow.. or atlest on friday.
no poroblems like that with mine. Screen is freaking perfect. On a side note i liked doing this test because I love staring at the screen.
Drooooool
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
RedBlueGreen said:
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
Click to expand...
Click to collapse
well well well.
Went to lakeside since the one near me closed at 7pm.
Changed the phone again and this one had the lines on the screen and a dig in the silver bezel. She gave me another phone and the screen was perfect and there are no digs on the silver bezel...
In 2 days iv had my hands on 4 different S2's lol..
Last phone i had i also had 4 of them cause of XXX problems.. thought i was gonna beat it today and have 5 XD
Geebuz wept! I'm getting mine in from the UK tomorrow. I hope for hell sake it doesn't have imperfections. The ship back to the UK would be a disaster and if that one has a dig in the bezel upon return I'd blow a valve!
FINGERS CROSSED MINE IS PERFECT
as far as i know. this is the grid pattern on the super amoled screens. however. because of the poor QA/QC of the screens, some of those grid patterns are more visible than other area of the screen.
the whole super amoled is about lines on a grid pattern. if you notice more deeply, you will see that you also have those " lines " some where else on the screen yet they are not visible as the one you noticed.
i had to go through 4 galaxy S1 to get a good one where the pattern isnt "visible " through the whole screen.
its a defective unit. mainly poor Qa/QC. if you can live with it, it wont do you any harms. or get bigger. if you cant, then change it.
or and make sure you dont have a dud phone with piss poor yellow white on high brightness or pink gray on low brightness. because thats also a defect in super amoled screens.

Screen Defect - "Bubble" under glass [Pic]

I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?
Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !
I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones
I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.
One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!
I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.
My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app
I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!
I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.
This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.
My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin
No bubbles for me.
Greatins
Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...
The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.
How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.
I think i have one. Has any one had a replacement from Samsung?

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