Back in October, I took a major spill off a bike @ 45 kmph(don't ask... Lol) long story short, after the spill, my S4 started intermittently losing signal. A quick check revealed it was missing its imei # and now showed "unknown baseband". A tap on the back cover , or a couple quick power cycles would bring everything back again.
This went on for a week or so. Then it just stopped coming back. I now have no imei or baseband.
I am not sure if my problem is my Sim reader module ( SD card works just fine and I have checked Sim card in another device. Works fine.) Or if my problem is the main board.
I do not get any messages from android... Just the ? sign indicating no service.
Along with the Sim/ imei issue, the hard buttons ( power, volume, home ect.) Don't respond. If I give the phone a tap in the right place ( right around the simcard reader), or a gentle twist) they work again. Side note: when the buttons aren't responding, I can still hold the power button and force a power off but the buttons will not respond in any other way. ( touch screen still works fine.)
Im just wondering if its a faulty reader or a faulty board?
I can replace either one... Just wondering what to replace?
Any help is greatly appreciated.
Thanx in advance guys.
Quick info about device... Sry I forgot to add it to op.
I337m Telus.
Rooted, stock kitkat 4.4.2
Unlocked (tho yet to be tested with another sim)
(((Another side note... I rooted using W0lfdroid method awhile back... And was amazed when my device still states Knox counter 0x0 and device status was official. Although Knox won't work.)))
Also to be noted, service menu(*#197328640# comes up blank) ????
I recommend flashing the latest stock rom from sammobile.com to see if that solves any issues that the phone is experiencing.
If you are having a hard time getting into download mode using the buttons, try to get a USB jig.
Ok. I will attempt that. Download and recovery mode seem to work fine.
Related
Hey guys my hd has locked it's self i can bring it out of standby but it wont unlock the touch screen.
have done 3 hard resets and it gets to the "tap screen to continue" screen but still says "unlock" in the bottom left corner.
it wont allow me to unlock it.
i am running the stock rom 6.1 on orange uk.
can anyone help?
does that corner of the screen work? what happens if you press phone? do you get the dialer? it could be that the screen doesn't work.
the soft keys doesn't work apart from the hang up key which vibrates and lights the screen. But when i touch the unlock button nothing happens. if i press the volume control i get the htc volume control as well
Well I had this problem once and only thing which worked was when I connected the phone to the power for charging and it immediately unlocked.
have you tried going into bootloader mode? if you can, then try install a new ROM...
Ok i didnt mean the soft keys. There is a option in the bottom left corner of the screen that says phone, i was wondering if you touch that corner does it work.
Also if only 1 of the soft keys are working you have a another issue as well. I would be getting in touch with orange and looking at sending it backfor now. I would flash any custom roms as this will affect the warranty. Look into keeping the warranty in tact until the issues have been resolved.
1 thing you could try is flashing the original rom again. See if you can find the orange ROM (it's on here somewhere) and reflash with this and it might solve some of the issues as this will do a little more than a ard reset will.
thanks for your feedback guys. Nothing i did made any difference so it's gone to HTC to either a: fix or b: replace. i was lucky in that i hadnt flashed any roms into it yet as i didnt wont to invalidate the warrenty and that orange being s#it, wont even let me upgrade the stock ROM. grr. will post on here when i find out what it is.
no idea what was wrong with it and they replaced the whole touch screen.
thread can be closed.
thank you
Thread closed as per request
hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.
Hey guys,
So i bought my phone yestarday,played around with it for a while and suddenly my touch keys stopped working.I keep my touch key light on "Always Off" ..so i thought that maybe if i turn them on,it will do the trick..didn`t work,they don`t even turn on anymore.I did a restart,same thing...only that the phone started laggin` real hard (when i unlocked`it and while using the drop tray).I turned the phone off and on again,same thing..i turned the phone off,pulled the battery out,waited a couple of minutes..same thing.I eventually did a factory reset..didn`t work as well.The phone is stock,haven`t got around to rooting it so it runs on 4.2.2 with XXUAME2 build.One more thing..before i did the factory reset,i digged around the internet for a bit looking for a solution and i came across the *#2663# code...i used that and tried the Touch FW update but it only said "Factory keystring has crashed/stopped working" ..after the factory reset i tried the code again,but the Tough FW button does not appear anymore.Now,do you think it`s a software problem that can be fixed (i would like to avoid rooting since if it does not work i want to send the phone at the samsung cervice center) or it`s a hardware fail and i should just stop looking for solutions and send the phone at the service?Thanx for your time
P.S i had a GS2 so far,rooted`it myself,changed a TON of roms on it and never had a single problem...so for me GS2 > GS4 for the moment
kamelman said:
Hey guys,
So i bought my phone yestarday,played around with it for a while and suddenly my touch keys stopped working.I keep my touch key light on "Always Off" ..so i thought that maybe if i turn them on,it will do the trick..didn`t work,they don`t even turn on anymore.I did a restart,same thing...only that the phone started laggin` real hard (when i unlocked`it and while using the drop tray).I turned the phone off and on again,same thing..i turned the phone off,pulled the battery out,waited a couple of minutes..same thing.I eventually did a factory reset..didn`t work as well.The phone is stock,haven`t got around to rooting it so it runs on 4.2.2 with XXUAME2 build.One more thing..before i did the factory reset,i digged around the internet for a bit looking for a solution and i came across the *#2663# code...i used that and tried the Touch FW update but it only said "Factory keystring has crashed/stopped working" ..after the factory reset i tried the code again,but the Tough FW button does not appear anymore.Now,do you think it`s a software problem that can be fixed (i would like to avoid rooting since if it does not work i want to send the phone at the samsung cervice center) or it`s a hardware fail and i should just stop looking for solutions and send the phone at the service?Thanx for your time
P.S i had a GS2 so far,rooted`it myself,changed a TON of roms on it and never had a single problem...so for me GS2 > GS4 for the moment
Click to expand...
Click to collapse
Well, i think that to know if it's a software or a hardware problem you will have to find out by yourself.
First thing to do is to flash a new official rom : http://forum.xda-developers.com/showpost.php?p=41072377&postcount=1 (and you don't have to download the attached files in the post)
Then do a factory reset from the phone recovery (VolUp + Home + Power - navigate with the volume touch and confirm with the power button)
For the roms take a look here :
GT-I9505 : http://forum.xda-developers.com/showpost.php?p=41072426&postcount=3
GT-9500 : http://forum.xda-developers.com/showpost.php?p=41072392&postcount=2
And dont forget to search for the same rom that you have, before you flash , check it by dialing : *#1234#
And if you did all this and it haven't resolved your problem so it's Hardware, just take it to the Service center and don't worry for the warrenty because it will remind active and official even after the flash
Thanks for the info and the advice!
Though now i`m convinced that it`s a software glitch,because i just restarted my phone and the touch keys turned on (unless samsung managed to build a phone that self repairs).I`m gonna be on stand-by with that stock rom,just in case it starts acting up again.
L.E Ok,the touch buttons crashed again,so i flashed the stock firmware and they are working now.Hope they don`t die again
Thanx for the help,again
many lastKi
Well,still no luck ..the touch keys keep getting unresponsive..after a while they sprung back to life and so on
I reflashed the stock firmware a couple of time,same thing...
When i use the *#2663# code and press the Touch key FW update it gives me a "Unfortunately,FactoryKeystring has stopped" error, i should mention that on the menu it says:
- Phones`s Touch key FW version: 0x10
- Part`s Touch key FW version: 0xfa
The only app that i have on the phone is WhatApp ....sooo ..dumb question,could WhatsApp be responsible for this behavior ?
L.E i rooted the phone,intalled CWM and the Google rom for GS4 ..touch keys didn`t even buged so i`m unrooting as we speak,returning all to normal and i`ll send the phone to warranty tomorrow
kamelman said:
Well,still no luck ..the touch keys keep getting unresponsive..after a while they sprung back to life and so on
I reflashed the stock firmware a couple of time,same thing...
When i use the *#2663# code and press the Touch key FW update it gives me a "Unfortunately,FactoryKeystring has stopped" error, i should mention that on the menu it says:
- Phones`s Touch key FW version: 0x10
- Part`s Touch key FW version: 0xfa
The only app that i have on the phone is WhatApp ....sooo ..dumb question,could WhatsApp be responsible for this behavior ?
Click to expand...
Click to collapse
It's funny you mention that, because my GS4 start to restart and shut down by itself. The first thing I did was remove WhatApp because was always gaving me errors and then pull the battery out for 1 hour, since then no more reboots or shutdowns.
I was on Wanamlite when I experienced that. But all I did was an easy reboot and when it comes back, I wipe caches xD and it comes back..
I also prefer the button lights to be off.. so it's always off from the very start
Sent from my GT-I9505 using xda premium
saywhatt said:
I was on Wanamlite when I experienced that. But all I did was an easy reboot and when it comes back, I wipe caches xD and it comes back..
I also prefer the button lights to be off.. so it's always off from the very start
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
I like to keep the light off as well,but the light was not the problem,the fact that they did not respond to any touches was ).And yes,if i restarted the phone a couple of time they would come back ...for a period.Anyway,i sent the phone to samsung for warranty,see if they find the problem
kamelman said:
I like to keep the light off as well,but the light was not the problem,the fact that they did not respond to any touches was ).And yes,if i restarted the phone a couple of time they would come back ...for a period.Anyway,i sent the phone to samsung for warranty,see if they find the problem
Click to expand...
Click to collapse
We have the same taste but didn't bother to send it... yet. Do update me what they found!
Sent from my GT-I9505 using xda premium
saywhatt said:
We have the same taste but didn't bother to send it... yet. Do update me what they found!
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Ok,i just got my phone back from warranty (it`s the second time..the first time they just resofted`it ..LOL) ..and it`s all peeachy.They changed the whole screen (i believe it`s called "digitizer" ) and that pesky problem is gone.Also ..before this i had a weird effect when i was scrolling through menu`s...like the screen was leaking or something,but now it`s gone.To anyone else that bumps into this problem (i see that the HTC One has this problem as well) ...well,there`s no way around this unless you replace your digitizer.Cheers
Hi everyone.
I'm new in here (Been recommended to ask here about my problem)
I have bought a used Note 3 (4month old) in mint condition, but have these problems.
This boot fine up and showing samsung logo and animation, but the window where to type the PIN code often not coming up. the phone restart again. again. Only way to stop it is to remove the battery.
Sometimes i can see the PIN code window flashing up and dissapear. in a rare situation i can quickly enter the code and press OK. then the phone continue to main window and seems working normally.
I have sent the phone to warranty repair, but they say the phone was routed by custom software and the warranty is "broken". they can repair, but only to replace the HW and this will cost DKK 2500.-
and the seller i bought the phone is not accesible or dissapeared. only good thing is the phone is NOT stolen :good:
My hope you have good idea's to cure the booting problem on my Note 3.
Thank you for your helps
Best regards
Supercharger1970
Did you try to flash/wipe data in Recovery mode ?
You will turn the phone on by holding Power button + Home button + Volume Up at the same time.
Flash/wipe data there, so you will be back to factory settings.
Let us know if it fixed it.
There are other solutions. No need for panic.
Sent from my SM-N9005 using Tapatalk
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone
rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)
Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app