Database Users

[Q] Help! Wildfire crashed, tried hard reset and it won't restore!

Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate

Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316

Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)

I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.

Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.

Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.

i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons

I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!

did it work?

Hi. I have similar problem. Can anybody give instruction what can I do?

I have this problem too. Please help somebody

Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY

This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me

i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys

If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....

xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will

No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.

the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse

AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...

on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?

I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..

did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen

I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.

xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

Stuck at Omnia7 Logo

Hi,
Omnia 7 had been working fine up until now, steps leading up to the event:
* Debranded registry using chevron tool to install a regedit app.
* received pre nodo update and installed
* Used vpn workaround to install nodo update
* Phone worked fine for a month then when the 'walsh tool' was released I ran that. Went through OK and phone was still useable.
* A few hours later I was browsing the market place and phone rebooted itself and was stuck at the Omnia7 logo. Started phone in USB mode and connected to Zune to restore - got to 34% and errored saying "phone not responding".
* Power cycled again into usb mode and connected to PC but now the device is not recognised at all in Windows (nothing showing in device manager)
* restore mode is disabled but I have ordered a 'jig' tool.
My concern is that if USB mode is no longer picked up in Windows, that restore mode won't be picked up either. I should have the 'jig' in the next day or so.

I had the same problem about a week after I got my Omnia 7 in October last year.
Obviously I hadn’t used any tools for debranding or anything then, It seems like a fault with the phone to begin with, not due to anything you done.
I rang Orange and they sent me a brand new phone the next day. So try ringing your provider.

I tried connecting the phone again tonight and zune picks it up, gets to 99% complete on restore then stops. Seems the USB is being detected again - I did have the battery out of it overnight.

I have the same exact problem but without any jailbreaking
please I you find any solution just tell me
beacuse I don't have warranty I bought it via Ebay

Using the "jig" tool, I was able to enter download mode and reflash the device. I now have a "Welcome to your Samsung Omnia7" screen.
So I can confirm this method works.

Hi
In the Microsoft answer forum someone wrote that the problem was form the battery. So, I will go first with this one.
Regarding the download mode I have problem as well. When I hold pressing the volume up, camera and the power button it display the USB connection logo same as the one in the update. I don't know why!!!

Abd654 said:
Hi
In the Microsoft answer forum someone wrote that the problem was form the battery. So, I will go first with this one.
Regarding the download mode I have problem as well. When I hold pressing the volume up, camera and the power button it display the USB connection logo same as the one in the update. I don't know why!!!
Click to expand...
Click to collapse
That is because your bootloader does not support the Download Mode and enters the Zune Recovery Mode instead.

Hi! try with this
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter

Did you try Hard reset?
1. Press and hold down the Power button + Volume down button + Camera button all at the same time until the device vibrates, then let go of the Power button while continuing to hold down the Volume down button and the Camera button.
2. Shortly you should see the message displaying "Are you sure you want to format?", you can now release the Volume down button + Camera button.

I just formated and same problem appear again and again
I don't what to do
please help
in addition to that I don't have the download mode

You will have to get the jig tool to enter download mode to reflash, or send away for repair.
My phone is still playing up, random crashes then stuck at Omia logo. To get it started again I have to reinsert the battery and even then sometimes it gets stuck at the Windows Phone logo. I will try one more flash and if I still have problems I will be raising a warranty claim.

This happened to my phone this morning. Tried to open Beezz, but it wouldn't start (went right back to home screen).
I obviously tried a reboot, but it got stuck at the Samsung Omnia 7 -screen.
So far I have:
(no difference between the steps)
Installed the samsung update patch\fix
Hard reset
Reflash via download mode to KB2
Hard reset
Reflash via download mode to JK1
No success so far. At the moment I'm letting it stay turned on, and every minute or so it flashes black, but returns to the logo screen.
Any help would be appreciated :d

Mine seems to work for a day or so after a reflash, then starts playing up again. Sometimes stuck at logo until I take the battery out and then put back in. I had a problem opening the messaging app, would get the tile animation then back to homescreen. I have arranged to have my Omnia sent back under warranty so will see what they find.

After a power surge, my Omnia hanged then when I rebooted, its now stuck at that Logo Screen. Did everything possible (hard reset, flash rom, go into recovery mode which gets stuck after zune reboots the phone....)
Used the windows support tool and I get this message: The phone is not in the 'Connect to PC' state. Please, make sure that you follow the instructions and your phone shows the 'Connect To PC' image
Any help would be greatly appreciated

Sounds like you have tried everything I would have already. I would send it for repair / warranty.
Turns out my phone WAS faulty and it has been replaced - should receive replacememnt today (Has taken over a month)

i9500 boot loop

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)

rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.

MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone

rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck

My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.

killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)

Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

[Q] Stock LG G2 suck in bootloop? Soft bricked? Keeps crashing

FIXED after sending to LG.
Problem: Level3(L3) repair, Damaged Board components without replace any housing.
Cost: $77 which included shipping both ways.
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin

gtr4438 said:
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin
Click to expand...
Click to collapse
It might be your battery, u can go to a service center and replace the battery. It may can be your motherboard too, in this case only certified LG service center can help you. If your HDD partitions have corrupted somehow. Which means partial hard brick.
A CSE flash can help here. Steps -
1. Download the desired stock rom for ur device from here[Dont download a wrong firmware] - http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/
2. Download the latest LG driver from the attachment below, install it and reboot ur pc.
3. Download the LG Flash tool from the attachment below and extract it on ur desktop.
4. Turn off ur phone and wait for 2min. Make sure its completely turned off.
5. Hold the vol up button on ur device and plug in a usb cable to connect ur device with ur pc. Hold the vol up button until u see download mode on ur device.
6. Now run LGFlashTool2014.exe[Step 3] on ur pc as admin.
7. Now on the window select CDMA from type & click on the 'folder icon' and add the .kdz file[step 1]
8. Next click CSE flash. A new window should open. Click start.
9. Another window will open, click 'clear phone software update registry'. Then click ok at the bottom[Dont change lang or country]
10. Wait till 100% is done and ur phone boots in.
This may solve ur issue if not then go to nearest service center.
If your device doesn't boot in/stuck in bootloop after flashing do a hard reset -
1. Power off the device and ensure it is not connected to any USB cables.
2. At the same time, press and hold the following keys for 8 seconds:
-Power key
-Volume down key
3. When the LG Logo is displayed, release and then immediately re-hold the Power key.
4. When the 'FACTORY HARD RESET' screen displays, release the keys.
5. Press the Power key to reset or one of the Volume keys to cancel.
6. Press the Power key to confirm the reset. The reset will start immediately.

Thanks for the help, I did manage to get download mode to work one time, the firmware warning popped up but then the screen went black and a ton of network connections popped up. I didn't have time to finish so I turned the phone off (still doing the LG logo thing when I tried to power on and turning back off shortly after. Now it's given me the LG logo once but has become unresponsive. I suppose there's a chance the battery could be dead. I emailed LG for support, i'll see what they say. Thanks for the help!