Database Users

Touch2 Self-Power Off intermittently and unable to power on again via Power button

My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! I believed it was referred to many as Standby-of-dead (SOD) problem.
Secondly, the phone "freeze" intermittent when charging with power adapter.
For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time.
I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off; disable auto switching of Band.. yet none of it resolve the problem. I feel like throwing the phone against the wall many times!!
Any expert views highly appreciated!
[ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
##UPDATE: I logged a problem ticket with HTC Service center at Malaysia 2month ago. The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and they changed the 2nd motherboard. (It's under warranty thus FREE of charge!) I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now

Do you mean a "hard reset" when you mention "factory reset"? If that did not help.......my suggestion would be to send it to HTC service......
Success...

Same Problem
Same problem here. first it happened 1 time a month but now it happenes 2 times a day.
i have newest htc rom
i think it has something to do with the sms. when i wrote much sms so that history has over 200 sms the boot sequence and every thing is very slow for about 15 minutes.
someone else got same problems?

Description I have recently bought a new htc touch2(special Version) phone with 8GB SanDisK microSD. . the problem i'm facing is that when my phone's unused for a few seconds and it goes into standby , it does not come out of that mode.... The only thing that can be done after that is a Hard Reset . . . . .also the volume rocker does not work in the default music player...i cud wrote 10 more bugs here . . . .kindly help me out with this issue

return the phone back and get ur money back ... if hard reset isnt workin , then it's a mechanical problem and it couldnt just be fixed with soft fix or somethin like that ...
get a real Touch2 , not some special editions which have bugs like urs !

The same is happening to me, but I realized that if you press power button and wait aprox 60 seconds the screen turns on. Obviously this is not useful.

i had the same problem. phone refusing to come out of sleep mode (screen would not unlock) found a fix on the htc official web site called:
(Update for HTC Touch2 – Owner Information )
and all is ok now. hope this helps

My experience...
Please take care of your battery! Especially the way you charge it really matters.
Better always charge with an official charger.

andyrew said:
i had the same problem. phone refusing to come out of sleep mode (screen would not unlock) found a fix on the htc official web site called:
(Update for HTC Touch2 – Owner Information )
and all is ok now. hope this helps
Click to expand...
Click to collapse
I updated my touch2 two days ago and worked
But five minutes ago it turned off again i ll call support support service tomorrow and post the answer..

Got the same problem. Russian dealer says that it is the accumulator's fault. What is the S/N of accum on problem device? If it ends with 35, that is the problem. Good accums goes with 07M end of S/N. Try this, many people solved it so. I'm waiting a new accum too

Try recalibrating the battery:
By completely discharging it and then charging it to the full with phone switched off. I do not know about Mega but it worked for my Gene.
Also, that unable to wake up from standby problem will be solved if you install the personal information update from HTC and in the lock screen mode, choose windows classic instead of the default mode.
I faced this issue once and solved it. After the update though you can use the default lock method (slide to unlock)... looks like HTC got the idea from S2U2

I'll bring my phone to dealer today. Hope they will change to another one or will do the moneyback

Service says that trouble is in the battery. "Bad" accum S/N ends with number 11, "good" - with 07. In 3 days I'll take my device back with new accum and we shall see)

I've heard something like that in relation with some SIM.

Alarm:battery
I am sure that the problem described should be related to shoddy batteries.Try change one (better non-official HTC),and it would solve the bug. I say this totally thru my own long pains-taking experience. Believe me!

I've also got this problem. And what's worse, I read on the internet that many more (older) HTC devices cope with this problem. I've just done a Hard Reset and i'll check whether it works now.
I hope I do get a working one if I send it back to the store :s

simPlexicallity said:
I've also got this problem. And what's worse, I read on the internet that many more (older) HTC deviceS cope with this problem. I've just done a Hard Reset and i'll check whether it works now.
I hope I do get a working one if I send it back to the store :s
Click to expand...
Click to collapse
Can you tell me where did you read this?

Dunno but a week ago I searched with google on 'HTC turn off', 'HTC screen off' & 'HTC turns off automatically' etc. You will find many hits... (only winmo phones though)

This is Major issue , i got Touch2 a few days back and the auto-shutdown has bugged me many times.
My vendor asked me to reset the phone, after reset so far i had no problems of auto shutdown,
But when i plug the USB into my system attached to phone it shut downs

I'm having same problem with same feelings
has anyone managed to resolve the issue.. I've tried latest rom, even customized ones but no luck..
DrJason said:
My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! I believed it was referred to many as Standby-of-dead (SOD) problem.
Secondly, the phone "freeze" intermittent when charging with power adapter.
For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time.
I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off; disable auto switching of Band.. yet none of it resolve the problem. I feel like throwing the phone against the wall many times!!
Any expert views highly appreciated!
[ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
Click to expand...
Click to collapse

HD2 New Weird Screen wont unlock issue - help

this is a new problem for me. I have been using the most recent Dutty ROM together with Mdeejay Android ROM without any problems. All of a sudden, when I try to unlock the screen after STANDBY, it just wont register my touch, as if I am not touching it. It boots up fine, and on the first unlock works fine, but when the screen lock goes on again (after every standby) it just wont unlock. So I am stuck (I use Exchange and our policy forces the lock after standby, so I have to use it - and its worked fine for ages).
If I boot into Android, it works fine, the unlock works fine, yet strangely when I try to shut the power down, THAT screen also doesnt register me touching it.
I have hard reset but even before I load an app or do anything, the problem exists.
I also reflashed a DUTTY ROM. Same problem.
I tried CHT lockscreen - same issue. After Standby, screen doesnt register my touch.
Anyone have any ideas?

Same problem for me.. Restoring a backup image after being forced to hard reset this morning and now suddenly my HD2 won't wake up after sleeping. Pressing my end key only lights up my buttons but I have to pull the battery to reset. I'm thinking it's related to me having CHT installed, yours however might be a different problem.

I had something similar. It was right after I had installed CHT 2.0 and was looking to make the top and bottom bars transparent. I found a cab that claimed it would do this and installed it. Sorry, I don't recall what cab it was and I have deleted it. When I rebooted Sense would hang and if it got into a lock it would only move the slider a little where it would stop. Luckily, I had done a backup that morning right after I installed CHT 2.0 with Sprite so I restored and all was well.
I don't know if this is of help but I figured I'd throw it out there.

it wakes up, but wont register when I try to swype the unlock screen.

ekerbuddyeker said:
it wakes up, but wont register when I try to swype the unlock screen.
Click to expand...
Click to collapse
Your lucky you get that far lol.. I don't get any waking up. Plus I now uninstalled S2U2 and still no change. Disabled all locks of any kind and still frozen with sleep of death with in 1 min of hitting power to sleep it. I REALLY don't want to to a hard reset and install everything from scatch.. UGH.

weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
bump this is horrid

same
im having the exact same issue. I have flashed 3 different roms and flashed to the newest radio (2.15).
I started out using energy rom, didnt help. Flashed a newer energy rom, didnt help. Now im using the dusk rom, same issue.
SOMEONE PLEASE HELP!!!!

It's a quite common digitizer problem lately... it seems the HD2's digitizer is failing on some units, possibly because of usage with android? my father's device acted the same way, only it sometimes did register touch and other times, not.
My device doesn't have these problems, yet. But seeing that a lot of people here are experiencing these issues, and with the notion that I use android pretty much all the time since I first booted my device, i'm pretty sure i'll experience it soon as well..
Make no confusion thou, the assumption that android effects the digitizer are purely my own thoughts on this matter, no such thing has been proven and the conclusion that android is effecting our HD2s is based purely on the statistics of touch screen failures in the last few months since android has been made publicly available in a working form.
EDIT:
Those seeking A solution, as far as I know, the only solution is sending your unit to HTC for repairs, you'll get it back with a note that says that they replaced your digitizer or your screen, at least these are the reports I heard from the other folks whom followed this procedure.
Good luck.

HTC HD2 Screen Lock
I have only used Android a few times on this 'phone and it has a standard HTC/O2 ROM installed so it must just be a problem with the top part of the digitiser. With android running the unlock is at the bottom and is unaffected.
Is there any way of testing the digitiser before deciding whether to get a repair sorted,
Ta,

link:
htcphones.net/htc-hd2-problems-with-touchscreen
short version :
change digitizer

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
A friend was complaining to me about something like this since last week. I could not figure it out so I went ahead and installed Android cm7 and still have the same issue.
Until I read this post after searching through the forums all over Screen now unlocks perfectly fine but only using the green Phone icon. If I try to wake the screen with the red Power button, the screen is unresponsive.
Thanks for the info.

Already happened tome its a hardware issue can't be fixed so if you still have warranty on ur phone send it to htc for repairs b because it tends to get worse n worse soon other keys will start to give in I think that's one reason why most android phone been switching to capacitive buttons because hardware causes this sorta issues and send it in for repairs to get it fixed
Sent from my SGH-T959 using XDA App

the same issue with me , is there is any solution for that .

Wakeup the phone using the send button.it will work

Help! Cannot unlock screen, touch function not working.

Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?

jutsstuj said:
Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?
Click to expand...
Click to collapse
If a clean install (task 29) doesn't help, then I guess you have no other option than sending it for reparation.

It seems like there is a limited life span on the touchscreen. Mine died in October, and I had to buy a replacement because nothing I did fixed the problem.

I had the same issue as you, but in my example touchscreen is slowly dying. For example I can't wake up the phone pressing right (red) button. So I learned that using any other button will not cause freeze of screen. I also discovered that if you gently slap your phone on hand, magically screen starts responding. Weird, but it's ‘working’ like this since 5 months so far.

I just encountered this problem with my HD2 as well. It seems that this is a fairly common issue. Apparently the digitizer for the touchscreen is located directly beneath the red power button and has a tendency to lose its connection.
For me, holding the red power button down with some force for about 5 seconds fixed the issue. Is this temporary? Perhaps, but it has worked just fine for a few days now. Try that out.

Can't Unlock the Phone..
I am having the same problem..I can't unlock the phone..No matter what android Rom I installed.I tried to removed the lock screen and the touch stopped working..But when the phone restarts and you put you pin etc,I can use the phone normally..but when it goes black and trying to turn it on again nothing works on the screen..
Though the hard buttom works..Home screen etc..but can't get the touch to work after the screen goes black!

It's not rom related
I have installed WM6.5 (Stock), Android GB, Android ICS, Android JB But the problem appears to be the same in all
when I press Red button touch doesn't work any more
I would go with digitizer theory
BUT my question is this:
is it gonna get worse? cause for now as long as i avoid Red button everything is OK :good:
and I love my HD2 but if getting worse is possible I have to get rid of it :crying:

Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it

Anurag pandey said:
Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it
Click to expand...
Click to collapse
Funny (or sad) thing is we don't have an official service center here
so only option is to replace it or sell it as the way it is

Try this:
Lock the screen normally, screen turns off. (Power button)
To turn it on again by pressing any other screen buttons other than the power button. (DONT USE THE POWER BUTTON TO DO THIS)
I found that if I do it this way, the screen runs normal.

GT-i9505 Blank Screen Problem

Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera

NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot

123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.

NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result

123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A

You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app

karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.

Does your screen not have cracked (from the inside ) ?

MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.

NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)

MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/

NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.

same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?

My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!

Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish

hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))

radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!

My soft buttons just suddenly stop working, can't seem to fix them.

What I have tried so far:
Restarting the phone.
Removing the battery.
clearing the cache.
factory resetting it.
using the *#2663# trick
(the phone's touch key FW is0x0e)
(the part's touch key FW is 0x00)
about to try:
flashing a fresh new base ROM.
I don't think this was a hardware problem because it just died when I was in the middle of using it. Any suggestions anyone?
Currently on an android 4.4.4

Anyone?

It sounds like you've tried everything that can be done software-wise. I think it's service centre time.

iridaki said:
It sounds like you've tried everything that can be done software-wise. I think it's service centre time.
Click to expand...
Click to collapse
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!

galaxynote2 said:
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!
Click to expand...
Click to collapse
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?

Insightguy said:
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?
Click to expand...
Click to collapse
The fact that they intermittently work doesn't mean there isn't a hardware issue.
You should flash a stock ROM which will remove root and send it back to service.

Time for some on-screen buttons! ?