why when you plug the phone up to charge the touchscreen goes nuts can this be fixed with a software update?
edit:wrong section please move
you are using a different charger from the one recieved from the phone or you are using some old and faulty usb port from a computer.. These problems are reported in the Apps and themes section actually the wrong place 2
l2p
Im using a cord I was provided with
Sounds like either your cord or your phone has a problem. I'd exchange them while you can.
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Darrien13 said:
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Click to expand...
Click to collapse
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
BruceCLin said:
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
Click to expand...
Click to collapse
I am using the charger I was provided with just the USB from my old nexus s
Darrien13 said:
I am using the charger I was provided with just the USB from my old nexus s
Click to expand...
Click to collapse
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
BruceCLin said:
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
Click to expand...
Click to collapse
DC charger?
I plugged in an eBay cheapo charger and screen's touch goes all wonky on me too.
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
generalagony said:
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
Click to expand...
Click to collapse
I noticed it happens when I have two plugs in my wall. So this is my outlet? How am I suppose to charge my device then? I REALLY want this device and do not wan't to return it because of the power issue. This didn't happen to my G1, im guessing because it used up less power?
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
varungandhi said:
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
Click to expand...
Click to collapse
no it's no this is my 2nd device like this its my wall or charger's I get
I have this problem came with my current touch screen and my previous blackberry storm.. I used a cheap charger and I have this problem, or even if I use my wife's Nokia also like this.. what I do is pull off the battery and reinsert and your problem will gone.. alternatively, use back the original charger.. or your case, avoid using the socket which gives u the problem like your living room..
Sent from my Nexus One using XDA App
I am using the original charger
are you using your computer to charge the phone or is it plugged into the wall. i know a few people had the same problem when a computer was being used to charge the phone.
Im using a computer.
Darrien13 said:
Im using a computer.
Click to expand...
Click to collapse
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
varungandhi said:
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
Click to expand...
Click to collapse
This does not happen when I plug it into my pc can you explain that? Also I'm not going through the hassle of returning the phone again just to have the same problem occur because it is not my phone.
When I've charged my op2 and remove the usb-c cable out of the phone, I always hear a small buzzing noise/static/buzzing noise, like electric noise whenever I take it out. I cant really describe it, but should I be worried its happening? I feel like its bad. Thanks :good:
I'd say that's bad. If it happens with all chargers and cables and you've proven it to the port, then I'd call support and begin the return or warranty process.
Froid said:
I'd say that's bad. If it happens with all chargers and cables and you've proven it to the port, then I'd call support and begin the return or warranty process.
Click to expand...
Click to collapse
So I should try it with a different cable then, before returning it
I would try a different cable and charger to rule that out first.
Froid said:
I would try a different cable and charger to rule that out first.
Click to expand...
Click to collapse
Forgot to say that it happens when it isn't plugged into the wall socket.
You take the USB side out of the wall socket, leave it for a bit then take it out the phone, it will still happen so I guess that rule out the socket/adapter?
Personally, I would send it back. Don't take any chances.
That could be a big problem I suggest you start a RMA claim.
Hi all, any news about this? I have the same problem at my new phone, using the original oneplus cable and charger.. should I open an RMA before it's too late?
thanks
update: I have contacted Oneplus and they told me that the cable, the charger or the phone may be defective. In these days I should try with my old charger and see if the charger is defective or the phone..
The chat and the request service is very quick
I purchased phone and they didn't send me a charger with North American charger but European style. So I'm using the wire they sent me with anker charger 4 port usb style.
The phone became very hot within 20% of charging. So my question is what's a safe charger to buy and a safe wire to buy as well just incase as an extra wire.
I gambled buying this phone I don't want to have any regrets. Please help. And guide me
Thanks
it should be no problem to use a different charger,
You can also buy an adapter for your charger eu to us
http://www.allekabels.nl/230_volt/reis-stekker-adapter.html
What about buying extra wire the one with phone is very small.
???
hdiszk said:
???
Click to expand...
Click to collapse
why would you buy another cable
The cable can simply supply the power that really does not burn.
but there are several cables you can buy,
You can also buy an adapter for your existing cables
http://www.ebay.nl/itm/151883688687...49&var=451073107173&ssPageName=STRK:MEBIDX:IT
http://www.ebay.nl/itm/291618339895...49&var=590652323658&ssPageName=STRK:MEBIDX:IT
I would be a bit careful with certain usb c cables as some may damage adapter (or pc if you charge it through that) if you read this article for example http://www.pcworld.com/article/3002...-google-engineer-warnswhile-naming-names.html
Theres a google doc which consists of safe cables
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0
Just a friendly warning
Hi Everyone!
Unfortunatelly My x720's USB connector burned few weeks ago during fast charging.. It is burned, the connector is fuzed and I feel the burning smell, but it was already too late.
So the usb port got unusable, I can not use it for charging, and I am not able to connect to my phone!
I wanted to buy a new USB flex board but unfortunatelly there is no full (factory) version on the market!
I searched it many hours on the net, but there are only cheap ( remanufactured) version of it.
They have many missed parts, just have their solder points on the board, so these do not support OTG and fast charging.. I can not understand why can't make full version boards for a higher price, these versions are unhelpful items.
https://ibb.co/kYypx8
https://ibb.co/fnH4VT
https://ibb.co/fZM9x8
So I bought only USB C connectors and I will try to replace it on the original board!
I thing it will be a hard work, but I hope it will succeed.
If not, I have to buy a used phone for parts, and I will take out the USB board from it.
As I see, the X722 have the same flex board!
So I would buy a hard bricked x722 for parts for a good price!
Just very important to me that its USB connector be in a good condition!! Do someone would sell it??
I know unfortunatelly there are lots of users who have hard bricked dead x722...
So if you read this lines and you can help me, please write me, and I hope we can make a deal!
Thanks
Daniel
Hi, exactly the same happened to me, the USB port of my leeco was burned. I do not know if it would be because of the usb cable c stock that brings (bad quality). But you'd be surprised if I told you that, shortly after the usb port c burned down, I looked more closely at port C and there was melted black plastic on the pins of the connector. Then clean the connector with a fine needle (carefully), getting rid of the plastic, the remains are cleaned with cotton and a little isopropyl alcohol (which leaves no traces when it evaporates). After doing all the above, I was surprised when I plugged in the headphones and it worked, in the end I tried another cable type C first with the PC and it worked (it was recognized by the normal PC), then I took a chance with another charger I had at home (not the Leeco charger) and it worked ... I had no problem loading it. You could try it ..!
Danika256 said:
Hi Everyone!
Unfortunatelly My x720's USB connector burned few weeks ago during fast charging.. It is burned, the connector is fuzed and I feel the burning smell, but it was already too late.
So the usb port got unusable, I can not use it for charging, and I am not able to connect to my phone!
I wanted to buy a new USB flex board but unfortunatelly there is no full (factory) version on the market!
I searched it many hours on the net, but there are only cheap ( remanufactured) version of it.
They have many missed parts, just have their solder points on the board, so these do not support OTG and fast charging.. I can not understand why can't make full version boards for a higher price, these versions are unhelpful items.
https://ibb.co/kYypx8
https://ibb.co/fnH4VT
https://ibb.co/fZM9x8
So I bought only USB C connectors and I will try to replace it on the original board!
I thing it will be a hard work, but I hope it will succeed.
If not, I have to buy a used phone for parts, and I will take out the USB board from it.
As I see, the X722 have the same flex board!
So I would buy a hard bricked x722 for parts for a good price!
Just very important to me that its USB connector be in a good condition!! Do someone would sell it??
I know unfortunatelly there are lots of users who have hard bricked dead x722...
So if you read this lines and you can help me, please write me, and I hope we can make a deal!
Thanks
Daniel
Click to expand...
Click to collapse
Card
https://www.ebay.com/itm/for-LeEco-...662149?hash=item2cd676aa85:g:g6cAAOSwTLpbLLb0
Flex cables
https://www.aliexpress.com/item/Bac...0a63-4886-a325-a2e4c99de900&priceBeautifyAB=0
Hi
@Kener97
Thanks for the response, I would try it, maybe it would work for me as well, but it is pretty melted..Unfortunatelly I have already disassembled the phone. I did not have another cables, but now I have two good quality fast charger USB C cables, but now I already can't try it! I happy that you can use your phone after the accident. Yeah, you're right the original cable has very bad quality. I had already thrown it into the trash.
So I decided If I have already disassembled the phone than I will try to replace the USB C port in the next week and then I'll se what can I do.
@tsongming
Thanks for the links, but as I wrote, these USB boards unfortunatelly are not the original items just cheap versions with many missed parts! Check the images!!
You can see teir solder points on the boards. So these don't support OTG and fast charging... Only the normal charging without communications. These are not an option to solve the problem. Maybe if I would replace the missed parts from the original board if the connector replace won't be suceed.. )
I will write the result!
Anyone, any other solutions? Or anyone known where could I buy the factory version boards?
Regards,
Daniel
Does somebody know If this problem occour on x722 too?
Perius said:
Does somebody know If this problem occour on x722 too?
Click to expand...
Click to collapse
I don't know, but the x722 and x720 is the same at the USB port and the poor quality USB cable as well!
I just recommend You don't use the fast charging especially don't with the original cable!
Danika256 said:
I don't know, but the x722 and x720 is the same at the USB port and the poor quality USB cable as well!
I just recommend You don't use the fast charging especially don't with the original cable!
Click to expand...
Click to collapse
Why everyone keep saying this for me it's perfect. I'm always using qc, and i dont have any problem, no shut downs, no huge heating(I'm even charging while playing)
Danika256 said:
I don't know, but the x722 and x720 is the same at the USB port and the poor quality USB cable as well!
I just recommend You don't use the fast charging especially don't with the original cable!
Click to expand...
Click to collapse
Thank you for the answer. Do you think the problem is the whole charge or Just the cable? Is It ok to use fast charge with third party cables?
Perius said:
Thank you for the answer. Do you think the problem is the whole charge or Just the cable? Is It ok to use fast charge with third party cables?
Click to expand...
Click to collapse
The cables are notoriously bad, one of my x727s was destroyed by a bad cable. Fortunately, Amazon exchanged it for a new phone.
We have 4 Leeco phones in our house. I have replaced all of the USB cables with highly rated cables, that have a replacement guarantee.
Sent from my Pixel XL using XDA Labs
tsongming said:
The cables are notoriously bad, one of my x727s was destroyed by a bad cable. Fortunately, Amazon exchanged it for a new phone.
We have 4 Leeco phones in our house. I have replaced all of the USB cables with highly rated cables, that have a replacement guarantee.
Sent from my Pixel XL using XDA Labs
Click to expand...
Click to collapse
So you use the stock charge with another cable?
Perius said:
So you use the stock charge with another cable?
Click to expand...
Click to collapse
Although some people recommend also switching the charger block. I don't agree with them, and think that is overkill. Its the stock cables that are garbage, not the the charging blocks.
We have four of these charging blocks and no issues with any of them. In fact, in late December, when the X727 that I returned had its usb card burned. My dad ( a retired electrical engineer) took apart one of the blocks and found it well constructed.
Next, Leeco charging blocks are approved by and meet Qualcomm standards.
https://www.qualcomm.com/media/documents/files/quick-charge-device-list.pdf
If there was an issue with the charging blocks on a large scale, would they still provide this publicly available list? No, I don't think so.
Should you decide to go ahead and replace the adapter anyway, The pdf list has a section with Qualcomm approved chargers under the "Premium Power Banks" section
---------- Post added at 04:14 PM ---------- Previous post was at 04:05 PM ----------
Danika256 said:
Hi
@Kener97
Thanks for the response, I would try it, maybe it would work for me as well, but it is pretty melted..Unfortunatelly I have already disassembled the phone. I did not have another cables, but now I have two good quality fast charger USB C cables, but now I already can't try it! I happy that you can use your phone after the accident. Yeah, you're right the original cable has very bad quality. I had already thrown it into the trash.
So I decided If I have already disassembled the phone than I will try to replace the USB C port in the next week and then I'll se what can I do.
@tsongming
Thanks for the links, but as I wrote, these USB boards unfortunatelly are not the original items just cheap versions with many missed parts! Check the images!!
You can see teir solder points on the boards. So these don't support OTG and fast charging... Only the normal charging without communications. These are not an option to solve the problem. Maybe if I would replace the missed parts from the original board if the connector replace won't be suceed.. )
I will write the result!
Anyone, any other solutions? Or anyone known where could I buy the factory version boards?
Regards,
Daniel
Click to expand...
Click to collapse
There are plenty of people with bricked X722's, go to the X722 unbrick thread and message those people, maybe some on will sell you their expensive paperweight for cheap.
If you live near a large city there is bound to be a shop that does repair at the component level. perhaps they could fix your damaged board or as you mentioned transfer the chips from the old board to the 3rd party board that has missing chips. The issue is that some of those chips are likely fried.
tsongming said:
The cables are notoriously bad, one of my x727s was destroyed by a bad cable. Fortunately, Amazon exchanged it for a new phone.
We have 4 Leeco phones in our house. I have replaced all of the USB cables with highly rated cables, that have a replacement guarantee.
Sent from my Pixel XL using XDA Labs
Click to expand...
Click to collapse
What sort of cable do you recommend?
Thanks.
Lethalben said:
What sort of cable do you recommend?
Thanks.
Click to expand...
Click to collapse
Here is a handy adapter, which limits voltage and block data:
https://www.amazon.com/PortaPow-Data-Blocker-Adaptor-SmartCharge/dp/B00QRRZ2QM
Anker [2-Pack, 6ft] PowerLine+ USB-C to USB-A
https://www.amazon.com/Anker-PowerL...F8&qid=1530649076&sr=8-3&keywords=usb+c+anker
ANKER Safe Quick Charge 3.0
https://www.amazon.com/Charge-Anker...649274&sr=1-3&keywords=anker+3.0+quick+charge
Danika256 said:
Hi
@Kener97
Thanks for the response, I would try it, maybe it would work for me as well, but it is pretty melted..Unfortunatelly I have already disassembled the phone. I did not have another cables, but now I have two good quality fast charger USB C cables, but now I already can't try it! I happy that you can use your phone after the accident. Yeah, you're right the original cable has very bad quality. I had already thrown it into the trash.
So I decided If I have already disassembled the phone than I will try to replace the USB C port in the next week and then I'll se what can I do.
@tsongming
Thanks for the links, but as I wrote, these USB boards unfortunatelly are not the original items just cheap versions with many missed parts! Check the images!!
You can see teir solder points on the boards. So these don't support OTG and fast charging... Only the normal charging without communications. These are not an option to solve the problem. Maybe if I would replace the missed parts from the original board if the connector replace won't be suceed.. )
I will write the result!
Anyone, any other solutions? Or anyone known where could I buy the factory version boards?
Regards,
Daniel
Click to expand...
Click to collapse
Hello, could you tell me if you managed to get the board working by changing the connector ? My connector also burned. also I was wondering if my earphones would work on the cheap boards that are sold on aliexpress ?
Melwin1000 said:
Hello, could you tell me if you managed to get the board working by changing the connector ? My connector also burned. also I was wondering if my earphones would work on the cheap boards that are sold on aliexpress ?
Click to expand...
Click to collapse
Hi!
No, only will work the slow charging and USB communication with the cheap, useless USB flex board!
But there is a solution, to get a new original x720 USB board with all functionality!
After 3 months and Iots of time what I spend on the net, I found TAOBAO chinese site, and to my surprise some seller selling the original version board there with a good price!
Use the Crome browser with built in translater!
Only one problem, TAOBAO is a chinese "domestic site", and nobody ship to abroad.
But I did not give up! And I found the final solution, that's Yoybuy! (Yoybuy.com)
Yoybuy is a forwrding site!
You can buy everything form chinese sites helped by Yoybuy, for a cheap price!! From Taobao or many chinese site and you can use it English.
Just register at Yoybuy and copy the Taobao item's link to Yoybuy and they will buy the items, what you want! You can pay by paypal as well!
I hope I could help you! My phone is back to life, and it is like a new one!
Regards
Daniel
PS. Definitely buy a new good quality USB C cable for charging ( I recommend You the Oneplus DASH cable) to stay the USB connector intact!
Kener97 said:
Hi, exactly the same happened to me, the USB port of my leeco was burned. I do not know if it would be because of the usb cable c stock that brings (bad quality). But you'd be surprised if I told you that, shortly after the usb port c burned down, I looked more closely at port C and there was melted black plastic on the pins of the connector. Then clean the connector with a fine needle (carefully), getting rid of the plastic, the remains are cleaned with cotton and a little isopropyl alcohol (which leaves no traces when it evaporates). After doing all the above, I was surprised when I plugged in the headphones and it worked, in the end I tried another cable type C first with the PC and it worked (it was recognized by the normal PC), then I took a chance with another charger I had at home (not the Leeco charger) and it worked ... I had no problem loading it. You could try it ..!
Click to expand...
Click to collapse
I think you make a good point about the the LeEco charger. Precisely, it is the cable that is the biggest culprit. I recently bought a x720 and had it for a week charging with an old charger and cable of my le 2. One day i couldn't find the le 2 charging cable so I decided to use the one that came with the pro 3. Just seconds after plugging the cable in I smelled burning plastic and could see smoke coming out of the usb port. I removed the cable and could immediately see that it had melted on the pins close to the edge. Funny enough, if i plug this burnt cable on my le 2 it is charging but if i plug it into the pro 3 it gets hot and starts to produce smoke. I have tried with other type c cables and the port is burning them also. Now it looks like I need to replace my usb port. I will have a closer look at it to see if it can be cleaned but I'm not hopeful. I hope i can get original parts for it because i was sold an old phone by an AliExpress seller who claims it's new. I have started a thread on it. Hopefully I can spin it out to ask anyone with information about where to get genuine parts to help restore these old phones.
https://forum.xda-developers.com/le-pro3/help/swindled-aliexpress-seller-sold-t3948260
I've heard stories about leeco bad quality cables so i want to know if it's safe to only use the charging brick with a Amazon basic cable?
Hi
You are right! The original leeco charger cable has very bad quality, the usb connector may burned because of this, so
nobody should use that!!
I really recommend the Oneplus DASH cable, that is not to expensive, but has a great quality!
Regards,
Daniel
Danika256 said:
Hi
You are right! The original leeco charger cable has very bad quality, the usb connector may burned because of this, so
nobody should use that!!
I really recommend the Oneplus DASH cable, that is not to expensive, but has a great quality!
Regards,
Daniel
Click to expand...
Click to collapse
What about the charging brick?
I think the original charging brick is quite good, but if I can, and I don't nedd a very fast charge, I am not using it!
I think the slow charging much better for the battery, but if you want to use the original fast charging brick you can use it without any danger!
The original charging brick is actually certified by Qualcomm. So it shouldn't have any issue.
https://www.qualcomm.com/documents/quick-charge-device-list
Also not all original cables cause problem; for example I used mine for about 4 months with no problem until it frayed and stopped charging. But it's still recommended to change the cable to avoid possible issues.