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why when you plug the phone up to charge the touchscreen goes nuts can this be fixed with a software update?
edit:wrong section please move
you are using a different charger from the one recieved from the phone or you are using some old and faulty usb port from a computer.. These problems are reported in the Apps and themes section actually the wrong place 2
l2p
Im using a cord I was provided with
Sounds like either your cord or your phone has a problem. I'd exchange them while you can.
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Darrien13 said:
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
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There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
BruceCLin said:
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
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I am using the charger I was provided with just the USB from my old nexus s
Darrien13 said:
I am using the charger I was provided with just the USB from my old nexus s
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That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
BruceCLin said:
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
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DC charger?
I plugged in an eBay cheapo charger and screen's touch goes all wonky on me too.
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
generalagony said:
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
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I noticed it happens when I have two plugs in my wall. So this is my outlet? How am I suppose to charge my device then? I REALLY want this device and do not wan't to return it because of the power issue. This didn't happen to my G1, im guessing because it used up less power?
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
varungandhi said:
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
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no it's no this is my 2nd device like this its my wall or charger's I get
I have this problem came with my current touch screen and my previous blackberry storm.. I used a cheap charger and I have this problem, or even if I use my wife's Nokia also like this.. what I do is pull off the battery and reinsert and your problem will gone.. alternatively, use back the original charger.. or your case, avoid using the socket which gives u the problem like your living room..
Sent from my Nexus One using XDA App
I am using the original charger
are you using your computer to charge the phone or is it plugged into the wall. i know a few people had the same problem when a computer was being used to charge the phone.
Im using a computer.
Darrien13 said:
Im using a computer.
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if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
varungandhi said:
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
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This does not happen when I plug it into my pc can you explain that? Also I'm not going through the hassle of returning the phone again just to have the same problem occur because it is not my phone.
I've had my vibrant since August and lately I've noticed the charger is extremely loose. It wiggles left and right a lot and falls off very easily, has anyone else noticed this or is it just me??
I also have it with the charger that comes with the phone, good thing is i have another OEM charger.
I had this happen to my motorola cliq. hopefully its the charger cord and not the charge port on your phone...that would suck. Try a diff cord to see if that helps you out. Not to be a downer, but it was the port on my cliq...
A very small port (like our microUSB port) with a not so small cable lends itself to experiencing excess strain if you're not careful. This is the nature of small ports and the laws of physics.
I bought my Vibrant on craigslist so I can't vouch for the OEM cable, only have blackberry branded micro USB cables, and they work fine, very snug. So try a different cable, if its still just as bad it may be your port.
I just had to buy a new charger cause I had the same issue
I had this issue after about a month I went to a local discount electronic store and got a micro usb cord for 5 bucks works great
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
s15274n said:
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
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To be honest, tonight I woke up, my phone was lighting up telling me less than 15% left and I noticed the charger tilted downwards and didn't charge... Hmmmmm
You could go on amazon and find an external oem charger,it comes with an extra oem battery and i think it was like 30 bucks.
I never charge by phone anymore
$3 if you have the wall plug:
http://www.amazon.com/gp/aw/d/B001XXUOQI/ref=mp_s_a_1?qid=1302977850&sr=8-1
I have an old nokia micro usb charger that my brother jacked to use in his car hopefully it's not loose otherwise I'm gonna get a warranty replacement =/
wiggles left and right? Yes falls off very easily? NO
Ebay after market charger they work fine for me and very cheap
i really thought it was me i . i also notice that its not charging my phone as fast as it used to im talking about 30 min and only brings it up to 20%. and its charging while off!!
i find myself taking my moms charger a lot now a days lol
I too have had this issue. At first it was just the cable, as other MicroUSB cables had a more solid connection, but now it doesn't matter which cable I use, indicating the port in in the phone is at fault. I'm going to be asking T-Mo for a RMA because of it.
hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
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Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
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LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
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i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
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Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
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Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
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Click to collapse
ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
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I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
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I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
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Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
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I think so, give it a try. What bad should happen?
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
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Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
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You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.
I just got a new OnePlus One over the holidays. I've noticed that periodically it was getting very hot when I was charging it, both when using a car and wall charger and multiple different cables. On Saturday night I left it on the charger overnight and in the morning the phone was melted around the charger cable! Check out the pics below.
Only thing worse is that OnePlus says that it's likely because I was using a 3rd party charging cable (from my Samsung Galaxy S3) so they won't provide a refund or replace it. But they will let me pay $350 for a new mother board. So I'm out $400 and a brand new phone.
Normally using a different cable and charger wouldn't have such an effect. I know many friends who use aftermarket cables and chargers built for different phones and their phones are fine so I take that cause with a grain of salt.
Having said that, did you do any modifications to the phone, whether it be software or hardware? When it was getting hot, did you do anything about it?
geokilla said:
Normally using a different cable and charger wouldn't have such an effect. I know many friends who use aftermarket cables and chargers built for different phones and their phones are fine so I take that cause with a grain of salt.
Having said that, did you do any modifications to the phone, whether it be software or hardware? When it was getting hot, did you do anything about it?
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No, I just got it. Didn't root or anything. When it got hot I rebooted the phone .. what is strange is that it didn't seem to always overheat. But it happened more than once on different chargers and cables.
I've been using a Samsung charger and cable that came from a galaxy s4 on so many different phones and nothing ever happened to them. Even have charged my one plus one with it. It was charging very slowly so I just used the one it came with and it charges at full speed.
Try talking with a different person and not mention using a different cable and charger. Its definitely not because of that. You deserve a new one.
Sent from my A0001
How??
abhishekv09 said:
How??
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Exactly...
abhishekv09 said:
How??
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Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon
timmaaa said:
Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon
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kinda like using a skill saw on one of those two dollar 12' household extension cords. everything gets hot.
It's really odd. The One itself uses a pretty powerful 2A charger :/
Sent from my A0001 using XDA Premium 4 mobile app
Hmm... did you charge your phone directly when it was still hot?
timmaaa said:
Probably due to using a cable that isn't rated to carry the current that the charger outputs and that the phone draws.
Transmitted via Bacon
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Thing is if a charger comes rated at a high output amp, they usually ship an appropriate gauge cable for it. I'm pretty sure Samsung would've shipped a 28/24AWG Micro-USB cable with a 1/1.5/2A (maybe not 1A) charger to prevent the wire from melting out. My guess is OP probably mixed cables with chargers. It's common to have multiple Micro-USB to USB cables these days given most electronics support. Most of the time these cables are 28/28 gauge. I am guessing OP used a 28/28 with a high amp charger (although the standard S3 charger seems to be rated at 1A from my search results). Seems like OP used the OnePlus One charger rated at 2A with a cable which was probably rated for 0.7-1A (that seems to be the standard S3 charger's output).
Can we get more info on what charger and what gauge cable was used OP?
sabrefresco said:
Thing is if a charger comes rated at a high output amp, they usually ship an appropriate gauge cable for it. I'm pretty sure Samsung would've shipped a 28/24AWG Micro-USB cable with a 1/1.5/2A (maybe not 1A) charger to prevent the wire from melting out. My guess is OP probably mixed cables with chargers. It's common to have multiple Micro-USB to USB cables these days given most electronics support. Most of the time these cables are 28/28 gauge. I am guessing OP used a 28/28 with a high amp charger (although the standard S3 charger seems to be rated at 1A from my search results).
Can we get more info on what charger and what gauge cable was used OP?
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Yeah, that's exactly what I said.
Transmitted via Bacon
timmaaa said:
Yeah, that's exactly what I said.
Transmitted via Bacon
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I was just trying to bring the odds of this happening to my phone closer to nil with a possible scenario so I could sleep better tonight after leaving it on charge :silly:
Everybody got a phone charger and cable with their phone right? Why would you use some other cable or charger then? Especially now that it seems that its possible to have your phone melt with using 3rd party equipment, why would you still not use the charger/cable that came with the phone? To me thats like buying a truck, putting different wheels on it and getting pissed when something happens.
Red5 said:
Everybody got a phone charger and cable with their phone right? Why would you use some other cable or charger then? Especially now that it seems that its possible to have your phone melt with using 3rd party equipment, why would you still not use the charger/cable that came with the phone? To me thats like buying a truck, putting different wheels on it and getting pissed when something happens.
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Convenience of not carrying that same cable everywhere? OP seemed to be using chargers at home and in his car, so it's easier to have a cable for each of those chargers.
Maybe the phone is defective. I hate it when OEM'S being cheap.
C'mon One Plus. Don't be like the ****ty samsung. Make the difference
Hey, you can easily and realitively cheaply change the plastic back cover on the OPO. Just purchase an original back cover replacement from OPO. It comes in various colors and even in bamboo. If the metal plug is still ok and only the plastic melted, you should be ok and still have a 100% original phone.
freeewilly said:
Hey, you can easily and realitively cheaply change the plastic back cover on the OPO. Just purchase an original back cover replacement from OPO. It comes in various colors and even in bamboo. If the metal plug is still ok and only the plastic melted, you should be ok and still have a 100% original phone.
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He needs to change the fried motherboard
sabrefresco said:
I was just trying to bring the odds of this happening to my phone closer to nil with a possible scenario so I could sleep better tonight after leaving it on charge :silly:
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Leaving it on charge overnight isn't good for the battery anyway, the more time a lithium battery spends at peak voltage (4.2v) the faster it degrades.
Transmitted via Bacon
WHen you don't have the official charger/cable with you, I ALWAYS tell people to charge it via a computer USB port (0.5 A) instead to be on the safe side (with whatever cable you plan to use).
And never mix/match your USB cable/charger ports.
so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
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thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
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OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.