Where is T-Mobile Marshmallow OTA? - X Style (Pure) Q&A, Help & Troubleshooting

A "Q" for the "Q&A" forum: Where is the T-Mobile MM?
I know the MM 6.0 update can be downloaded by pulling the SIM and using WiFi. I am wondering why T-Mobile still has not rolled it out over the T-Mobile wireless network yet.
Maybe there is a problem with T-Mobile compatibility? There have been reports of voice call issues on T-Mobile, among other things. Or maybe T-Mobile, with higher data limits typically, doesn't want the OTA data burdening their system for a phone by Moto who does not have a phone sold through T-Mobile? Or ?
What gives?

I flashed MM on my Moto X Pure with a Straight Talk T-Mobile sim card today. I am having trouble with LTE not working properly. I did a speed test from dslreports.org and all I got was 60 kbps dl and 60 kbps ul! So maybe that is why T-Mobile is holding off on MM.

I have had couple of bad calls (bad static) after update. I'm wondering the update is the problem but I need confirmation?
Sent from my XT1575 using XDA Free mobile app

Band 12 on Marshmallow
I did the sim card removal/reboot to update to 6.0.
I am on T mobile, Los Angeles.
The app "LTE Discovery " in live mode, showed that I had band 12. I was in a parking garage, and there it was.
I haven't experienced any bugs.
In fact, things seemed to have gotten smoother!
Battery life, can't say. It has always been good.
I have most moto apps turned off.

I'm on T-Mobile, in Los Angeles as well, and I got my Marshmallow OTA the evening of 12/22/15, no sim tricks needed. Just had a notification show up when I got home in the evening (which also happened to be the first time I'd been on wifi in about eight hours, don't know if that mattered) and installed the update without a hitch.

garyhoggatt said:
I'm on T-Mobile, in Los Angeles as well, and I got my Marshmallow OTA the evening of 12/22/15, no sim tricks needed. Just had a notification show up when I got home in the evening (which also happened to be the first time I'd been on wifi in about eight hours, don't know if that mattered) and installed the update without a hitch.
Click to expand...
Click to collapse
It's the same update everyone got while ago.
Sent from my XT1575 using Tapatalk

Related

LTE Sim Card Authorization Error

anyone with the 4g LTE experiencing this error?
yesterday (December 6) my Xoom mysteriously gave this error while doing absolutely nothing on my desk. I rebooted it twice and wipe clean LTE sim card and reinserted it. at first i couldn't get any connectivity to verizon services the whole day. but this morning i saw the 3g service come back online, but still i'm getting the 4G LTE sim card error.
i tried to google search this problem and only found one post that coincided with my time frame. is there something wrong with my xoom or is this verizon fault?
Noticed the same popup this morning, rebooted and it went away and came back...
Haven't messed with it yet. Good to know I'm not alone.
Also having the same issues with my Xoom. Didn't have any connection at all yesterday but this morning 3G is working. We'll see if they can fix this.
Its an issue with the 4g outage some sim card's data was erased just get a new 4g one and it fixes it did it yesterday and now it works fine
it should be free as well from Verizon mine was at least
Sent from my Xoom using XDA App
Just got off of the phone with Verizon and they said that there is a 4G outage and that they're working on it.
That happened to me this morning but was fine after a reboot. The possibility of this thing screwing up even more makes me want to demand that Verizon let me out of this contract as I've had nothing but crap from them and Motorola for 7 of the last 9 months.
Sent from my Xoom using xda premium
hwboy4 said:
Just got off of the phone with Verizon and they said that there is a 4G outage and that they're working on it.
Click to expand...
Click to collapse
Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
3devious said:
Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
we are now. yesterday i wasnt getting any connection. there's something more to this bug that verizon isn't tell us. i should have asked my fellow verizon users if they were experiencing any 3G service disruption the other day too....
3devious said:
Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I am at work now which only has 3G coverage and it seems to be working OK. Just have the annoying message. When I get home (which has 4G coverage) we'll see whether 3G still works.
Ha!! This just happened to me a few minutes ago. I got the Sim Card Authorization Error & my phone has been freaking out for the last hour or so. Having flashed a new 4G ROM this was waaay to coincidental for me. Glad (bad word choice) to see other people are having the same issue too.
It's Verizon's network.
http://www.gottabemobile.com/2011/12/07/verizon-suffering-4g-lte-outage/
Having the problem too and I'm completely stock.
Same problem here and also stock.
Back home (N central NJ) in the 4G coverage area, my Xoom is bouncing between "No Internet Connection" and "Verizon Wireless 3G". It doesn't stay connected to 3G long enough to be useable. Stock 3G Xoom, upgraded by Motorola to 4G and running the recent 3.2.4 update.
Earlier at work (NW NJ) in the 3G coverage area, things were stable.
Not seeing the SIM card message any more though.
Same here. Just got the sim card authorization error. Glad I'm not the only one.
inspiron41 said:
anyone with the 4g LTE experiencing this error?
yesterday (December 6) my Xoom mysteriously gave this error while doing absolutely nothing on my desk. I rebooted it twice and wipe clean LTE sim card and reinserted it. at first i couldn't get any connectivity to verizon services the whole day. but this morning i saw the 3g service come back online, but still i'm getting the 4G LTE sim card error.
i tried to google search this problem and only found one post that coincided with my time frame. is there something wrong with my xoom or is this verizon fault?
Click to expand...
Click to collapse
It's a network issue with Verizon. My XOOM is giving me the same error. When I called tech support today they couldn't tell me when it would be resolved, but apparently it's affecting almost all 4G phones and tablets in the northeast area. Hopefully it will be resolved tomorrow.
My 4g is working normally now without any reboot of any sort. Guess Verizon fixed it
Sent from my Xoom using XDA App

Phone drops LTE frequently?

Has anyone else noticed on T-Mobile that LTE drops to edge frequently? Or is it just me? I have to force LTE every 5-10min if I set my phone down and its rather annoying.
Sent from my XT1575 using Tapatalk
This was happening to me a few days ago. The problem has now gone away.
If you're like me and rooted with xposed this is what I did to fix it. I disabled all the modules in xposed, restarted, and selected one by one to find the culprit. Ended up being gravity box causing the issue. Hope this helps.
I am having the same issue with LTE on a Canadian carrier. Are there any fixes without rooting the phone?
On T-Mobile and been noticing this as well. I honestly think the lack of Band 12 may be a contributing factor (at least in my case). I recently got a Nexus 6 and have been using it for the past day or so ... Monitoring signal with the app LTE Discovery I am noticing that in areas where I'd lose LTE on the X my N6 is switching from Band 4 to Band 12 and maintaining LTE coverage.
Sent from my Nexus 6 using Tapatalk
I had the same issue as well but I reset the the apn to default and no issue in 2 days. Not saying it will fix your problem but it worked for me...
After having my phone a few more days I feel like its a T-Mobile issue, I reset my phone (still rooted) and switched to the nano sim included with my phone (old sim was from my old moto x) and I've had less dropouts, but if the phone sits idle for a while or I'm walking around my house it sometimes drops to 2g, then drops signal, and I force a reconnect to LTE.
I thought the X had band 12? But I guess I thought wrong?
Sent from my XT1575 using Tapatalk
IRX120 said:
After having my phone a few more days I feel like its a T-Mobile issue, I reset my phone (still rooted) and switched to the nano sim included with my phone (old sim was from my old moto x) and I've had less dropouts, but if the phone sits idle for a while or I'm walking around my house it sometimes drops to 2g, then drops signal, and I force a reconnect to LTE.
I thought the X had band 12? But I guess I thought wrong?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
My understanding is Motorola is in the process of getting band 12 certified with T-Mobile. I have not heard of it being approved at this time.

AT&T LTE Speed

After activating my 6p on AT&T I noticed slow LTE speeds compared to my Nexus 5 (not just speed tests, actual browsing/usage). Contacted AT&T support to verify IMEI and SIM information and they did some sort of SIM refresh on their end. After that I was getting around 70-80mbps speed tests for a few days but now the speeds have dropped back down to 5-10mbs (if that).
I've tried switching to PHONE and PTA APN's and no difference is observed. I am not on an unlimited plan so no throttling should be taking place.
My friend who is also using a 6p on AT&T is seeing the exact same behavior and had the exact same results after contacting support (fast speeds after refresh but slows down after a few days).
Has anyone else been experiencing this issue with AT&T or any other carriers? I'm not sure if this is a radio firmware problem worth reporting to Google or something on AT&T's side.
I'm having this same problem, my s4 was at least double the LTE speed of my 6P, I've been searching for a fix but this thread is the only one I've found so far, I did see VZW post where you can dial a certain number and select bands, I'm hoping someone can share a fix life that for us on AT&T
same here ... very slow compared to all the other phones I have that are AT&T branded and much slower compared to Nexus 5 and OPO. Also every time I call somebody, phone drops down to "H" and then connects the call. No calls over LTE.
I'm having the same issue and lately I keep loosing my lte and seeing only the H for 4g
AndreaCristiano said:
I'm having the same issue and lately I keep loosing my lte and seeing only the H for 4g
Click to expand...
Click to collapse
I bet 6.0.1 is at fault. Did you recently update OTA?
sixcoronas said:
I bet 6.0.1 is at fault. Did you recently update OTA?
Click to expand...
Click to collapse
yeah but i was having issues before the update
I wonder if it's something with AT&T network and this phone. I'll have full bars (LTE) and no service quiet often. I live in south florida, so we generally have great reception for every carrier.
The issue started for me as soon as I upgraded. I tried the older radio as well. I went back to Chroma 6.0 and all is well. I did star the issue in the tracker.
Well I just got off with att and they reset my connection to the network and so far so good. Lte all around. I will watch the next few days and let you all know
sixcoronas said:
I bet 6.0.1 is at fault. Did you recently update OTA?
Click to expand...
Click to collapse
AndreaCristiano said:
yeah but i was having issues before the update
Click to expand...
Click to collapse
I have actually gotten the same problem, after updating my 6p to 6.0.1, I have lost my LTE and just stayed at H.
I haven't done nothing other than updating, I really hope this gets fixed soon, the speeds arent that bad but I am used to having LTE all around
Well I called att this am at around 8am and tight now at 6pm its been solid. They made me shut off my phone and basically set up my phone network wise as a new phone and boom LTE everywhere
Happening again. I reset network settings and boom all is well for two days
I found a recent post on reddit where a user was having issues with the phone connecting/losing LTE. After troubleshooting with AT&T support they indicated the "APN type" setting was missing an entry and in the improper order.
Changing to the proper order fixed his and others LTE issues and so far it appears that it has fixed my speed issues as well.
The fix applies to both nextgenphone and phone APN's.
Default APN Type on 6p = default,mms,supl,fota,hipri
Correct APN Type from AT&T support = default,admin,fota,mms,supl,hipri
Hopefully this helps.

Project Fi not picking up T-Mobile Band 12 in coverage area.

So, since the forum search won't work... I'm making a new thread.
I was previously running Chroma ROM and I couldn't get my Project Fi sim to work for the life of me, so I figured it was the sim card that was the problem and I ordered a new one. New one arrived Monday, popped that sucker in and... nothing, still not working, so I reluctantly reverted to stock OTA and finally got it to read the sim card. Everything was working well except I cannot get a signal from T-Mobile on band 12. I'm in a area where band 12 is the only T-Mobile coverage. According to their map I should be getting "Good Signal" outdoors and somewhat indoors, well I get nothing, zip, notta. Now while I do get 1-2 bars on sprint 3g, I would obviously prefer T-Mobile LTE for many reasons. But even using the dialer codes to force T-Mobile, it would just time out or revert back to sprint after 5 minutes of no signal. So I chatted with a Project Fi rep and she tried her best but couldn't figure it out. So that is why I am here. If anyone has any ideas on how to fix this, please help. Other than stock I do have the bootloader unlocked but that shouldn't matter. So if there is some magic script or file(s) I need to delete/change, let me know. Thanks everyone!
Oh, and I was running a verizon sim before that and was having the LTE bug. That's why I switched to Fi.
gvfd65 said:
So, since the forum search won't work... I'm making a new thread.
I was previously running Chroma ROM and I couldn't get my Project Fi sim to work for the life of me, so I figured it was the sim card that was the problem and I ordered a new one. New one arrived Monday, popped that sucker in and... nothing, still not working, so I reluctantly reverted to stock OTA and finally got it to read the sim card. Everything was working well except I cannot get a signal from T-Mobile on band 12. I'm in a area where band 12 is the only T-Mobile coverage. According to their map I should be getting "Good Signal" outdoors and somewhat indoors, well I get nothing, zip, notta. Now while I do get 1-2 bars on sprint 3g, I would obviously prefer T-Mobile LTE for many reasons. But even using the dialer codes to force T-Mobile, it would just time out or revert back to sprint after 5 minutes of no signal. So I chatted with a Project Fi rep and she tried her best but couldn't figure it out. So that is why I am here. If anyone has any ideas on how to fix this, please help. Other than stock I do have the bootloader unlocked but that shouldn't matter. So if there is some magic script or file(s) I need to delete/change, let me know. Thanks everyone!
Oh, and I was running a verizon sim before that and was having the LTE bug. That's why I switched to Fi.
Click to expand...
Click to collapse
Where do you live, check this link if you haven't already and make sure you're in one of the good areas and not near the edges. That's all I can think of.
https://www.google.com/maps/d/u/0/viewer?mid=zYsWXH8QR36Q.k_csKbu63eVk&hl=en_US
I was previously on Verizon and was running PureNexus, I connected to T-Mobile just fine on band 12, but my problem was it never connected to Sprint.

Signal Reception After official Nougat/7.0 update

After folks have had a chance to test drive the new update, please post some feedback on signal reception.
Particularly of interest is feedback from folks who are in areas with weak signal to begin with.
Please specify your provider too.
Thanks!
I updated to nougat right after I bought this phone yesterday so I can't compare before and after but the signal in my office is bad and the Axon isn't doing too bad. I use line for messaging and picture and video downloads are crawling but Netflix VR was working fine. Chrome has been slow too. I'd say it seems to be near the bottom of the phones I've used in here but since some apps work OK I think it may need some more testing before I blame it totally on the signal.
Well, I'm on Verizon and after update the phone stopped reading my sim ?
Had to buy a straight talk prepaid sim to get me through the day maybe through the week. I'm sooooo pissed right now.
I can't believe ZTE would do that. I know they didn't say it'll work on Verizon but after working fine on MM why in the world wouldn't they make it the same way.
tolymatev said:
Well, I'm on Verizon and after update the phone stopped reading my sim ?
Had to buy a straight talk prepaid sim to get me through the day maybe through the week. I'm sooooo pissed right now.
I can't believe ZTE would do that. I know they didn't say it'll work on Verizon but after working fine on MM why in the world wouldn't they make it the same way.
Click to expand...
Click to collapse
They didn't disable CDMA. It's just not populating the APN settings automatically when using a Verizon sim. There's a walk-around to make it work on Verizon. Go to ZTE forum for details.
Sent from my ZTE A2017U using XDA-Developers Legacy app
astropods said:
I updated to nougat right after I bought this phone yesterday so I can't compare before and after but the signal in my office is bad and the Axon isn't doing too bad. I use line for messaging and picture and video downloads are crawling but Netflix VR was working fine. Chrome has been slow too. I'd say it seems to be near the bottom of the phones I've used in here but since some apps work OK I think it may need some more testing before I blame it totally on the signal.
Click to expand...
Click to collapse
My signal in my building went up a bar from yesterday. Next to my iPhone on the same carrier Im actually getting better signal with the Axon. My battery is very impressive today as well. So far Im liking the update alot.
tolymatev said:
Well, I'm on Verizon and after update the phone stopped reading my sim ?
Had to buy a straight talk prepaid sim to get me through the day maybe through the week. I'm sooooo pissed right now.
I can't believe ZTE would do that. I know they didn't say it'll work on Verizon but after working fine on MM why in the world wouldn't they make it the same way.
Click to expand...
Click to collapse
Same for me but I fixed it. Factory reset with the sim out and then install it and factory reset again. Fixed and working fine
Sent from my ZTE A2017U using XDA-Developers Legacy app

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